First the good: Kieth was professional and courteous. He finished the entire re-pipe of my house in 2 days. He and his assistant even stayed late to finish the job so that we could have water that night. After he left, one of the fittings under our sink was leaking quite a bit. He came back immediately and made the repair. All was good. I submitted my payment. He said that an inspector needed to come and inspect his work. Then the bad: When I started calling to find out when we could expect the inspection, he was very slow to respond. He finally told us that the permit was already closed out, even though no inspector ever came and he would get us a copy. He still hasn’t provided that copy. Now he doesn’t respond to my calls. I did a permit search on the county website and couldn’t find a permit. I was happy at first, but now I’m very disappointed. He did good work that I know of, but the work’s not finished until all of the paperwork is done and right now the paperwork isn’t done. I think the job was too big for him. It’s only him and one helper. ***EDIT*** I finally got in touch with the business after calling many times with no response. They did finally answer and provide the permit. I searched the permit number and found out that it was opened on 7 Jun with no scheduled inspection. I was told previously by Kieth that the permit was closed. I’m leaving 2 stars for the lack of communication and the apparent dishonesty about a closed permit.***Update***The company got the inspection scheduled. He had to come back and add a thermal expansion tank to the water heater, an update to the county code. They scheduled the install quickly and got the work done, reached the inspection and provided the completed inspection within a week. Kieth is professional and dedicated to his work. We’re a happy to be finished with the job.