Description
Anywhere Rooter is regarded as being premier as well as one of the most reliable Denver plumbing companies. From the smallest drip to a huge backup, Anywhere Rooter offers the finest Plumbing and Drain Cleaning services available.
SERVICES
Drain cleaning, Faucet installation, Faucet repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Sewer cleaning, Sewer repair, Shower installation, Shower repair, Sump pump installation, Sump pump repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Back Up Pump, Basement Floods, Bathroom Addition, Battery Backup, Blocked Drains, Business Remodeling, Clear Clogged, Clogged Pipes, Courteous Service, Drain Lines, Drain Problems, Floor Drains, Gas Lines, Gas Meter, Gas Or Electric, High Pressure Jetting, Hot Water, Kitchen Plumbing, Kitchen Remodel, Laundry Plumbing, Low Water Pressure Problem, Noisy Pipes, Other Plumbing Issues, Plumbing Inspection, Plumbing Lines, Plumbing Snake, Plumbing Video Inspection, Pressure Water Jetting, Remodel Project, Remodeling Jobs, Rooter Services, Sink Drains, Sprinklers, Underground Plumbing, Video Camera, Washing Machine, Water Heaters Conventional, Water Jetting, Water Leaks, Water Main Lines, Water Meters, Water Softeners, Water Supply, Wet Basement, Your Plumbing,
Reviews
Matt Guerand
5 months ago
I accidentally called this number after we uncovered a sewer issue and are very glad we made the mistake. George came to our house on a Friday, smack dab in the middle of dinner time, and made quick work of the clog. He offered extensive knowledge of where all of our pipes led to the main sewer line and explained how they can get backed up. George made sure the clog was clear before leaving, left no trace of being there, and was extremely nice to my whole family. We will use them again in the future for sewer cleanup it and repairs.
Absolute terrible company and customer service. Please read reviews before working with this unethical company tried to Scam me for over $1,250 for a job not necessary, bullies and using scare tactics! Unbelievable
Kimball took care of our problem. We have additional issues that we will call back to schedule.
Angela Mertes
a month ago
They were fast and very helpful in letting us know that the toilet needed replaced
shannon Brown
7 months ago
These guys were absolutely amazing! They had the main boss out at almost midnight the night we called to assess our problem, get it to stop, and give us a quote to fix. His guys were here the next morning and were very professional. They were super respectful in my home, stayed on task the whole time, communicated what they were doing, and thoroughly cleaned up the entire mess made by the flooding and from the repairs they made. They were kind, honest, didn't try to sell us any unnecessary services, and their work looks amazing. They even gave us a great deal! I have worked with many different companies in the past on families homes, and I wish I had found these guys a lot sooner. Highly recommend!!!!!
Tina Mascarenas
a year ago
Great service! Cleared drain we are back to life!
Just moved into a townhouse and found out that the basement drain in the utility room backing up every time I use the washer. The sellers also hid a shower leak from me that the inspector didn't catch.
These guys came out to take a look at both and wanted to charge me over 3k altogether. When I said I was only interested in the shower getting fixed immediately they quoted me 1650$ to fix it. I said okay but called a second plumber for an estimate. I found out that they were trying to fix the wrong problem and I cancelled my appointment with these guys 5 days in advance. They decided to charge me 25% for cancelling nearly a week early.
TLDR: Do not use this company! They overcharge you and try to get you to fix problems that don't need fixing and have the gall to make you pay 25% even when they didn't do anything.
Mollie Rago
10 months ago
Kimball was amazing! He was at our house less than 24hr after my initial call, even though we live in a rural area most companies refuse to service. He did a great job replacing our garbage disposal. Highly recommend!
Kimball and his crew did great work at my house.
Jordan Blackmer
3 years ago
Came out to check on a clogged pipe and tried to charge us a ridiculous amount of money. Decided to call a different service to get there opinion and they came out and fixed our issue immediately for a small fraction of what anywhere roofer tried to charge. Idk if they were purposely trying to scam extra money out of us or if they were just incompetent.
Jerel Blakely
2 months ago
We called with a piercing valve that was used as tap line from the water heater to feed a humidifier that had started leaking badly. Bad configuration left by the previous owner, and last night the rubber seal gave up the ghost left a stream of water running out. We called and they said someone could be there between 8 and 9 AM. George came out promptly replaced the junk valve with a proper soldered in T fitting and had us up and running in about an hour. Most of the time was spent draining the water from our pipes so the joint could be dry for soldering.
Anywhere Rooter was absolutely amazing, we had them come out to our home because we were having a main waterline leak, we had 3 other plumbing companies come out and give us a quote and we decided to go with anywhere Rooter, they were not the cheap but I wasn’t looking for the cheapest price I was looking for professional company who knew exactly what the problem was and how to fix it and Kimball and his guys gave me that exact thing , and he gave me a amazing deal on a new inside shutoff for my water and this water pressure regulating thing, not sure what it does but its helped my pressure issues ,will be going back to them for any other plumbing work
Kimball-Did initial camera scoping of sewer and discovered a serious break.
Even though the scoping was done at the end of the day, he provided us with an estimate and took the time to explain the problem and the solution all FREE OF CHARGE. Great customer service!
Senator Bennett Pettersson (Imyourchauffeur)
a year ago
Had a broken pipe at my well. Called at 450pm. They were here by 9 the next morning. Outstanding customer service.
Valerie Vigil
5 months ago
We had a big mess with pipes that couldn't drain due to galvanized pipes.
George was very knowledgeable & helpful.
This company was honest & reasonable with the price.
Stephanie Martinez
2 weeks ago
we had a main line back up in our basement and George came out right away and got us flowing again. We put a cable down the line but could not clear it but George hydro jetted the main for and got us up and going. Definitely would recommend!
Karen Goodridge
8 months ago
George G. did a thorough and excellent job for us by first finding where the shut-off valve is in our basement, which isn't obvious and after 36 years in the home, it wasn't where we expected it to be. He then replaced the shut-off valve to our new refrigerator. However, rather than replacing the valve with the same type of valve it originally was equipped with, George updated the valve with a better quality and more accessible valve. In addition, George took precaution to use a fire resistant cloth while sautering copper pipes together. George is professional and has excellent skills. He looks out for the client.
Love Yourself First
2 months ago
We called to have our shower fixed. They no called/no showed THREE times while I received conflicting reports from management and dispatch as to whether or not the plumber was coming, the part was found, ordered, or acquired. Then when I took issue with the fact that they can’t even accurately report the status of my appointment they offered a $60 discount (on a nearly $700 job) without a date that they would be able to actually do the job. When I told them that was insufficient, the manager (Alyssa) offered a slightly larger discount contingent upon me leaving them a positive review. These people were serious! When I just decided to cancel the job because we need an operational shower and cannot wait on their admitted incompetence, she told me that THEY WERE GOING TO CHARGE
ME 25% for canceling a job they already said they couldn’t do with any guarantee. Needless to say, I filed a claim with my bank and will go elsewhere. They are unorganized, unprofessional, and ridiculous for thinking their going to charge me $175 for a job they can’t do. I was referred to them by Action Appliance and I will be notifying them that Anywhere Rooter is a bad referral.
Patrick Whalen
2 years ago
I would like to thank Andrew for doing a great job. I would recommend Anywhere plumbing anytime.
My line was clogging up on me and my family, and so I call another plumbing company, and they said they couldn't do anything ,then I called anywhere rooted and they showed up within 2 hours and got the clog out and they said that I needed to get it lined so I did, they did a great job and , I haven't had anymore problems would hire again.
we were not happy with the job. went in thru pipe and sliced gasket so was leaking and we had to buy a new one. left floor wet with paper towels and gloves laying on floor. got another opinion on diagnosis and was not what was told to us. according to colorado secretary of state not a master plumber.
Christine Jin
3 years ago
This company is a JOKE! Our basement had water backup and Home Advisor sent this company to us. They did camera found out pipe was broken. So they dug up the concrete floor. BUT They charged us when work was not fully done. And claimed they have no idea on how to make concrete smooth. LOL! Here are the photos to show everyone the concrete they finished with incredible cracks everywhere and super bumpy. Also, they over charged us by $50!
STAY AWAY FROM THIS COMPANY! I wish I could rate it 0 star.
Roxan Ruggera
2 years ago
Kimball came today and was very efficient!! He was a god send!!! Where another company was going to charge me 2499.00 for a new hot water heater said it wasn’t going to start! Wrong kimball came in and started it right away!!! Not 2499.00, but they’re service fee!!! I will always use Anywhere Rooter fir my plumbing needs!!!! Thank you for everything!!!
We used this company a month ago. They didn't leave a service invoice at the time of service and I've since called 6+ times in the last 10 days requesting an email. I called again today and could hear them yelling at a customer about not fixing their food truck and good luck getting someone out there to service them.
Poor customer service before, during and after a repair!
Their office needs help big time!
We had an appointment window of 8A-1P. After 1P came and went we called and were told we were still on the schedule. At 4P we called again, only to be told they had an emergency come up and we needed to reschedule. When we tried to reschedule, we got another 4 hour window appointment, even though we told them it had to be at 8A. We then cancelled their service. Very disappointed that they did not find it to be their responsibility to contact the customer of the delay. My entire day was shot because of their inability to communicate properly with a customer.
TheKnightkrawler666
a year ago
We called Action Appliance to come look at what we thought was a leaking dishwasher. They told us nothing was wrong with the dishwasher and set us up with an appointment with Anywhere Rooter. Kimball came out and informed us we had a broken sink drain and quoted us $1800 to fix it. When I questioned the price, he told me it was $500 labor and over $1300 in parts. When I questioned the parts cost he could not/would not break out the cost of the parts and told me that it was a flat rate charge, whatever that means. I told him we were going to get a second opinion. We called ARS who came out the very next day and fixed the drain for $650, a third of what Anywhere Rooter quoted me. Anywhere Rooter is shady and unethical. Steer clear of them!
Grace Alfriend
3 years ago
Bill Woodward
11 months ago
Awesome service and got the job done in an ontime and a professional way.
Rude, disrespectful, unprofessional. Plenty of other options
George was fantastic. He was here within 3 hours of the call. Diagnosed and gave a few options to solve. Will use again and would recommend!
Anne Garrett-Mills
a year ago
Anywhere Rooter team member George, was especially professional and accommodating. He went above and beyond to honor my wishes about the unique way that I wanted the job finished. He let me film his work and explained things patiently. His customer service skills are top level!
HAPPY WITH THIS SERVICE AND THE RESPONSE FROM THE COMPANY
official turbo
4 months ago
I am so thankful for George. For the last 4 years, black slime would randomly come out of our faucet. We got used to taking short showers because no one could figure out what the problem was. We were recommended to George and he figured put the problem with in the hour. We can finally shower as long as we want! Thank you
Isabelle Burton
2 weeks ago
George stopped by our house to fix our backed up sink today. He was kind and knowledgeable and helped explain what was going on with the house in general. He did a full job and did not leave us questioning what next steps were.
Josh Blackmer
3 years ago
I asked this company to clear out our sewer lines as they were clogged. They tried to charge me $750 to do something that was completely unnecessary. I asked the tech to clear the sewage clean-out at the back of the property to get it unstopped for all the tenants in my building he refused and said he needed to clear the line out to get a camera in there his way. Which would have been the $750 charge to us to be able to get the camera in there to see what else needed to be done. He refused to clear the line out the way I asked him to because it would have been way more cost effective. Basically he was trying to upcharge me to even be able to diagnose the problem to then charge more money on top of that. He then left the property, leaving all of our tenants without water overnight. A different company came out the next morning and cleared the entire property of sewage in less than an hour and only charged me $183. This company is still charging me for the service call, even after thy did not clear the line and left the resident without water overnight.
Michelle Buckner
2 years ago
Had a clogged toilet on a Friday evening. I called and Kimball came out right away. He took care of the clog, checked the toilet, and told us what we needed to do to prevent future problems.
Please be careful with this company. They charged me 750 for a service + part. The person who arrived did not have the part and was supposed to return the next day and never showed up. I called in and the person on the phone rescheduled to 8:00 am next business day and the worker did not show up again. I called and asked for refund of the amount charged for the part which was never installed and the office manager ( who by the way is extremely rude) refused to refund. She told me that I either wait for the worker to show up ( please note that I waited twice) or loose the entire amount. I could not reason with her as all of this seemed unnecessary and unreasonable. So please beware of how you deal with this company, especially what money you hand over to them. Now the whole thing will move to small claims court. This seems to be a trend with this company as I saw another review with similar issue.
I DO NOT RECOMMEND THIS COMPANY! THIS COMPANY WILL SCAM YOU FOR YOUR MONEY.
I never leave reviews and I hope this helps when choosing the RIGHT company.
This company was called due to pipes clogged up in house. When repairs were finished the technician Kimball stated that the sewer line was in need of repair drastically.
This company put a lot of pressure to fix the sewer line and a check was provided to them that day. Because they stated the work would be done that week. Work was never started as they stated “waiting for approval from city”. After hearing same story for a month I decided to ask for a refund.
They immediately stated they can get out the next day to start. I refused and asked for a refund in which they said there was a 25% cancellation fee. However they did not inform me on the cancellation fee prior to the work they said they would do. They stated that I signed a contract that agreed to the work.
When I asked for all of our documents that I signed they stated that I had them all. There was a receipt from work they did in basement. However no receipt for the work they were supposed to do on the sewer line. They still took that money and only provided an invoice that I had to ask for. But again there was no signature for that work from my end.
Now I have been waiting for an additional month on this refund. Which they have told me anything from “they will be sending it or they are having technical issues on sending a check”.
It is a shame that there are companies out here that will scam people for their money and claim to be a legitimate business.
It is also frustrating that there was no communication from their end as well as no communication within their company too. It almost seemed as if they were trying to wait me out on my refund giving me every excuse in the book as to why they never sent out the refund or anyone I spoke with it seemed as if they were just hearing about this issue for the first time and were clueless.
As of now refund still has not been received. I will issue a statement to the BBB. As well as a follow up with the fraud department and going to small claims court.
Jaylon Statewright
3 months ago
Ulysses Nogueira
3 years ago
the guys are very professional! I really enjoyed their service!
Lauren Jackson
2 months ago
Let my say that George was the nicest guy to work with. He got the job done in a timely manner and cleaned up everything after he was done. I also needed a power cleaning done of the drain and after speaking to the owner he gave me a deal that I could afford. I am 68 and on a limited income and he helped me out. I would highly recommend them to anyone who needs their services.
John Studebaker
a year ago
Kimball came in and was able to get the water heater replaced and fixed our dryer. Excellent job done on the repair & replacement of a new water heater.
Michael Long
5 months ago
Everything was fast and he explained everything so i can understand very social and enjoyable
Kimbal came and replaced our waterheater for a really good price and did all the code upgrades which makes it run and last longer apparently, very satisfied
Cristian Orha
5 months ago
Fast response, hard working, fast resolution!
Natalie Geballe
3 years ago
Ashley Nieto
5 months ago
Kimball came out to our new home on a Sunday evening and provided phenomenal service and up front pricing - he sent George out this morning to rooter both toilet lines, and hydrojet to our septic tank - they were clean, professional, kind, and worked very hard. Our system is back in functioning order and for a fair price for the amount of time they've spent here over the last 2 days. Will absolutely recommend!
Elaine Chandler
a year ago
This is the third time my my
mai Sewer line has had to be dug up and repaired at the city tap. Needless to say, this was the first time I called Anywhere Rooter because the first company I used had already repaired it twice. Anywhere Rooter was professional, on time, and explained the repair coherently to me. I appreciated their help immensely. I will certainly call again when needed
James Engelbrecht
a year ago
Just needed someone to diagnose my water heater... wasn't getting hot... He was quick and solved the problem. Thanks!
I had the same experience as the previous reviewer. Not sure what exactly he had done, but the $750 quote and having to leave to get the part is not what you pay these exorbitant prices for. This has to be a company ploy, as the plumber could not even guess what the company was charging per hour. He would not even give me SWAG quote for a simple sprinkler manifold ball valve replacement. He would have to call the office, I guess to get his marching orders. Any BBB complaint of these folks I am sure is justified.
Cameron Grant
2 years ago
The folks are barely better than con-artists. DO NOT EVER CONTRACT THEIR SERVICES.
At the beginning of COVID-19 lockdowns, our master shower/tub went out. When we finally felt comfortable bringing someone in, we called Action Appliance, who recommended these folks. We've had fine experiences with Action in the past, so their recommended plumber seemed like a guaranteed good deal. We were SO WRONG. The only prompt appointment was for our initial estimate, at which point we were told that it was a simple fix, and that a part would be in to do the work in a couple days. We were asked to pay 2/3 of the bill up front, but the man instead charged the entire total, without informing us. Then, the no-call/no-shows began. Three appointments over five days were cancelled on us AFTER the window, and only when we called to ask the status. Furthermore, each time we were informed that the part would be in soon, and another (fake) appointment was scheduled. After a week without out money or our repairs, we called and asked for a reasonable accommodation for the hassle and lies. We were informed they would only offer a small discount - approximately $100 out of nearly $1000 total work. When we informed them that was not acceptable, they then told us they would cancel the work, but would be keeping 25% for a cancellation fee! We were left with no work, and have had to appeal to our bank to attempt to have any of our money returned (they to date have not returned a penny).
Needless to say, we called another plumber, who was professional, punctual, and more than happy to get the work done in a beautiful manner.
Anywhere Rooter are frauds and crooks. DO NOT EVER HIRE THEM.
Dan Hoffmann
9 months ago
Kimball and his crew were absolute pros. Great work at a fair cost. Able to get a very extensive job done on time and we’re able to get underway almost immediately. Also flexible enough to modify job as facts presented themselves over course of the project. Would 100% recommend.
Connectionz LLC
3 years ago
Anywhere Rooter saves the day! Thank you so much for your amazing service. They came out for what we thought was just something little and were just amazing at saving us a lot of money! We will defiantly be using them again!
I’m not happy with being charged 1250 plus tax for a sewer line hydro cleaning. Use someone else, I should have done my research on the cost. And they were a day late.
Clayton Gibbs
3 years ago
Anywhere rooter saved the day with our mainline clogging up they came and fixed issue quick And got us draining, now we are gonna Have then dig up our sewer and fix the problem cause it to back up
Lauren Suppes
3 months ago
Professional & Fast service! George was able to come out the next day after our sewer line for our sink broke and he also discovered our sump pump was broken. He was able to repair both the sewer line under our subfloor and sump pump the same morning for a great price. Thank you!!!!
Dan Percefull
a month ago
George was awesome work really quick knew what he was doing. Offered plenty of suggestions and even went out of His way To mark where the sewer line needs to be repaired.
Joseph Molosky
2 years ago
I had Anywhere Rooter replace one yard hydrant add three new ones plus a shutoff for the new hydrants, they do great work. We did have a problem with one of the new hydrants, they came out the next day and replaced it, everything is working great now. I highly recommend Anywhere Rooter to anyone who needs some work done.
I was way over charged by this company. The repair they preformed took a little over 1 hour.
Main water shutoff valve froze so needed to replace it.
Was charged $1300 for this simple to do job. I am a senior on a fixed income, they knew they had me over the barrel.
Called them up to registered a complaint she did not want to here it.
Never again!
A total ripoff!
Christine Ramirez
a month ago
Awesome, worked so hard to get the job done! Stayed until success.
Kimball and George did a GREAT job of repairing our basement plumbing. The followed the bid price and came out later for another job. Frank and Linda Smolka would recommend the plumbers and your company to others in need of great and well priced work.
George was very professional and down to earth. We had a major clog in the kitchen sink, and he was able to come out the same day. He also camera scoped our outgoing sewer line and showed us other potential areas that will turn problematic for us in the future.
Karen Johnson
4 months ago
Kimball came out to check our water softener as we had no water pressure until it was shut off. It’s a dinosaur, archaic and no hope of reviving it (pretty much knew that.) We are on well water so a softener is important. He was on time, thorough, friendly, polite and explained everything clearly. He discussed by phone the issues to my husband and brought up a new system that would work well for us. So Scott will think on that. Thank you Kimball!!
Annie Krenzer-Miller
a year ago
Got up and going!! Excellent job thank you
Sydney Vanderwal
3 years ago
Great service. George did a great job.
I called everywhere on Christmas Day due to my main drain overflowing, they were the only ones to answer and come solve my issue. George was very kind and professional.
Joseph Brown
6 months ago
Amazing service. Came out late on a freezing Sunday night to find where our leak was. Once finding it came to us with pricing and a plan to fix it. Crew was out first thing the next morning and was very respectful and thorough with fixing the pipes. Could not ask for better service.
Josh Sandoval
2 months ago
Was able to identify and resolve my issue very quickly!
These guys were great and did a great job. Very professional and did a great job of clean up.
Shelly Dennis
4 months ago
Any where rooter came out and are one of the few places who carry a 300 ft jetter on like we need.
George was very good at doing our cleanout. He worked today 😂! He was professional and courteous. Thank you George and anywhere rooter.
Dr. John McInroy
2 years ago
Spent 4 hours, charged me $250 and it still leaks. Tried to contact them at 10:45 pm. No answer or answering service. Will call in the morning, but i am not a happy camper!
Kimball and staff were very professional handled our situation promptly and cost was reasonable. would definitely use them again if needed.
Kimball fixed the repair in our basement in a timely and efficient manor.
Chad Sturgeon
2 years ago
Scheduled an appointment and paid $400 deposit for a water hydrant install. Never showed up nor did they call to reschedule. Refuse to return $400 deposit. Office manager rude and tried to blame me for their disconnect. Don’t waste your time with this company.
Anywhere Rooter completed a sewer line sleeve installation for my main line to the connection with the City Sewer. There was minimal disruption to my yard as they were able to work with a hole only 3’ X 5’. The cost was thousands less than if I had waited for a full failure of the old clay line. They were timely, completing the job in only 3 days and the sewer line was usable during most of that period. They added two ground level clean out access pipes which will allow for easy future line maintenance. By working close to my patio, they did not disturb my lawn sprinkler lines. I recommend Anywhere Rooter to anyone with plumbing issues. I will be using them for other planned plumbing upgrades.
Chris Mylerson
3 years ago
They are amazing best plumbers around
Caitlin Gardino
5 months ago
When it was determined that I needed a new water heater, the team was back the same day to install it. They were respectful and friendly. I will be calling next time!
Ulysses fixed the leak in my basement drain and fixed it in a timely manner. Anywhere rooter is my go to plumbing company. Polite and friendly office staff.
Top Flight Service, honest, very personal and fast response, I called them and they came out the same day for a free estimate on a hydrant repair in Strasburg CO. Completed the the job the next day. Would highly recommend!
Olga Bloch, LCMFT
a year ago
I had a great experience with Anywhere Rooter, Kimbal was the best! He came out the same day, diagnosed the problem and quickly moved into action. I had major sewage line plumbing problems that needed to be repaired ASAP! I highly recommend them, they offered easy financing, we’re professional, communicated every step of the process and have a guarantee for any problems with my outdoor plumbing in the future. They are great!!
Carlos Casias
2 years ago
Kimball and Ulysses are extremely professional and knowledgeable! I appreciate their concern and integrity.
Alejandro Lopez
6 months ago
Kimbqll was great!
Great Service. Very helpful in root damage and main line problems.
Be very wary of this company, we had clogged pipes in our basement, and Anywhere Rooter unclogged the pipes which was paid for. At that time, Kimball, informed us additional work was needed from home to main sewer line at the cost of 12,500 otherwise a disaster was waiting. Given our inexperience in the plumbing field, as well as our vulnerabilites, a check was given to the company for the total amount of 12, 500 as they would not begin work without this. They stated work would begin in a few days, we called the company several times with a request of a breakdown of what needed to be done, and two weeks later, we received an invoice, but no work had begun. At no time did we sign any agreement, nor were we informed
up front of a 25% cancelation fee. After two more weeks, and no work done, as well as several more calls to the company,a decision was made to cancel. The company was called at the end of July with this request, as well as a request return our monies. It has now been one month after cancelation, no monies returned. Calls have been made to company almost daily, and at this point, I believe they are stalling and have multiple excuses for not refunding our money, including technical difficulties. I have reported to the bbb, we will also report to DA fraud department. Sadly, this company could have had our business for many projects, but we will advise our family, business associates, and friends to never hire this company.
Saw the Anywhere Rooter truck parked at my neighbor’s house and was able to catch the owner Kimball as he was leaving. I had a shower drain that needed to be cleared, and kimball was able to do that for me right away. He was in & out within 15 minutes!
Brianna Tancher
2 weeks ago
George helped us efficiently and effectively with our clogged sink. It's been a real headache and he immediately knew what to do! He was like and helpful and we recommend working with him!
I don't typically submit complaints, because I reach out privately and see if any complaints can be resolved before resorting to posting anything publicly. However, after a phone conversation and then two emails (no response to the emails), I'm posting a review.
I just want to clarify that the technician, George, for our service call was great--he was very kind and very helpful and resolved the issue on a holiday, when other plumbers may have been hard to find (this is the reason I'm not leaving a one-star review). However, my complaints are in regard to (1) the price for hydrojetting and (2) the proposal for a long-term solution.
First, we were charged $1343 for hydrojetting. From researching alternative estimates for hydrojetting a sewer line (both online and discussing with other plumbers), this price is extremely high. What this company charged is 4 to 10 times the cost other plumbers charge for a similar service. Many plumbers recommend people do this type of service on an annual basis. I don't see how that would be possible at their price point.
Second, the proposal for a solution felt manipulative. On Tuesday, George returned with Kimball (who had a camera). Kimball showed me the camera inspection live (I don't know if a recording was taken). The pipe's failure was described as imminent and needing repair. Perhaps this is a fine recommendation, however, the recommendation was paired with the urgency of us needing to agree quickly so he could discount the repair with the money we already paid for hydrojetting--I was told work could begin Monday. When I called today to say we might be willing to move forward, Kimball wanted to come by today to get a signature and half of the cost for work. On that timeline, I'd have very little time to review the quote and would be rushed to make a decision on the work. Kimball has been very friendly throughout, however, the way these things have been presented and the urgency of making a decision feels like manipulation. Maybe manipulation was not the intention, but that was my impression after our phone call this morning. So, I called a few other plumbers to see if your estimate was reasonable. I had another plumber on site to view the pipe and got a new estimate for about half of what this company proposed.
I contacted Anywhere Rooter letting them know I would not be moving forward with the pipe replacement, and requesting a partial refund of the hydrojetting fee. I also suggested they reassess their fee schedule for this type of service and sales techniques. I did not appreciate being overcharged for hydrojetting and then having that cost used as leverage (intentional or not) to make me decide to accept a quote that is much higher than it ought to be.
As a final piece to this. In the weeks following our interactions, I discovered that Kimball had placed business card stickers on two of my appliances (in one case on top of the business card for another technician) without my permission.
Carol Lipper
2 months ago
No comparative prices
RHONNESHA CONNER
5 months ago
George was great!!! He got the job in an a shorter amount of time than expected it was done well and and for a reasonable price. As far as plumbing goes that is. LOL!!! Thanks George for putting up with all 11 kids and 3 dogs. We appreciate you.
Cheryl Stanion
10 months ago
We have lived at this same home for 47 years. Little did we know that the Main Drain under the basement floor to the Septic Tank was in very bad shape. Frank, Kimball, Chad, & Ulysses came through for us in diagnosing the problems, cleanout in a timely manner, and total repair of the old iron pipes by insertion of the new technology liner that adheres to the inside of the old pipe making it new, again. And, they put two stacks outside for future drain cleanout access. The price was pricey for us; but, fortunately we did work through all that. We are most thankful that the work was done before winter and it comes with a Lifetime Warranty document that is transferrable should we ever sell the house. We would recommend these professionals.
Apple Spice-Denver
7 months ago
Amazing service, friendly staff. Highly recommend them
Alonzo Prince gaming
2 years ago
Anywhere rooter is reliable and does they best to get the job done and correct and on time. I definitely recommend them to others.
Craig Rothgery
2 weeks ago
George worked with us getting our sinks running well again. Appreciate the timely service and professional attitude. Thanks!
Anna Robinson
2 years ago
George was very thorough on his work. He found the issue that needed a little more work than first thought. I am fully confident in his diagnosis and know our home will be taken care of. Quick, knowledgeable, and friendly. We will definitely use Anywhere Rooter again.
Denae Haddock
2 years ago
Anywhere Rooter installed a Drinking Post automatic waterer for my horses and I would highly recommend them. They trenched and ran pipe and hooked up the waterer. When it needed an adjustment, Kimball was very responsive. Their office called when they were on their way and they were here on time. The workers were courteous and the work was completed in the time that they told me it would be done. Great service!!
Darrell Augsburger
3 years ago
anywhererootor came to my townhouse last Monday to repair a backed up sewer. I live in a townhouse. The HOA is extremely upset at me. The clean outs in front have to be below ground level in stead of at ground level. They also want a video of the cleaned out pipe
Dianne Losasso
2 years ago
We had a pipe leak that was damaging the walls and floor. It was very involved to get to the pipe and required taking out the stove and a cabinet. Kimball was very knowledgeable and was able to do the repair
the next morning after the diagnosis and quote. He recommended new valves for added protection against future leaks which I appreciated. He was easy to work with and showed up on time both times. A little expensive possibly because we are in the mountains.
Just wanted to thank Gimble and Ulysses for their help this morning. Beyond Grateful!
Bruce Hanson
569 W Jamison Circle
These guys were great to work with. Honest fair pricing and no bs. I would use these guys again and again. George was professional, on time and honest. I highly recommend using Anywhere Rooter for all your plumbing needs!!
Joanna Bearden
2 years ago
They came is and replaced shutoff valves in the kitchen drain and a disposal.
Dennis Vitkun
3 months ago
Had a plumbing issue and these guys came out same day!
Very efficient with their work. Very fair on price, and good communication.
I have never been more Happy with a plumbing company than I am with Kimbal that was our technician he was amazing and very knowledgeable about our plumbing need will be recommending him to all our friends and family
Jayne Margiotta
5 months ago
Don’t use these people !! This cost $2500, cut old main stack and added new plastic drain. Cut drywall 1’x 2’. They did use a camera in sewer line which was not needed or asked for since that was replaced. They tried talking me into flushing out entire line to street. When I cancelled, they took the full $1650 out of my bank and week 2, have not returned. When you sign off on the job, signature box on phone shows no subject matter. They get your signature and can do anything they choose. Contract !! No integrity here, take the money and run !
Jarred Gregory
4 weeks ago
George G was fantastic, problem solving, and quick to get the job done.
Why so expensive? Jetting a sewer line should cost between 3-6 hundred. Got charged $1350 for a line that wasn’t too bad, less than 2hrs work. Don’t make the mistake I made, get it done cheaper by someone else
Joseph Cooper
3 years ago
These guys are great! They saved my grandparents! My grandparents had a leak in the basement and didn’t know it until to late.Rooter Connectionz came in and we’re completely professional and got it taken care of.They also ran a free inspection of the sewer. They are amazing to say the least! CALL THEM for all of you plumbing needs you won’t regret it!
They stood by their warranty and had fast reliable service definitely would recommend
Never been more happy , Kimbal is amazing and fixed our problems same day outstanding work anywhere rooter
BEWARE!!! This is NOT Roto Rooter!!
I initially called to get my pipes cleared of roots. I was told that I needed $7000+ repair to fix the problem, or it would be disastrous! I believed the high pressure salesman, and had it done. Now it’s one month later, and my drain is backed up again!! I called and scheduled an appointment for them to come clear the pipe again. I was hoping to ask why they didn’t fix it properly the first time. I’m not terribly surprised that they didn’t show up. Not even a phone call. I feel like I was taken in by a fast talking huckster. High pressure sales and terrible service. No integrity. I’ll be reporting to the BBB.
Laura Banks
10 months ago
Anywhere Rooter came out to repair my sewer drain piping in my basement and check the sewer line as well. Kimball and his assistant did a professional job with top quality work, excellent communication and inspection as well. The pricing was excellent and they bent over backwards to work with me for costs so that I can get the sewer line fixed from the house to the road in just two weeks. I highly recommend Anywhere Rooter, Kimball and his assistant. Top of the line and affordable with a great loan company to boot if you need that too. Thumbs up!
Thalia Castaneda
a month ago
Chris Barrett
10 months ago
For two years I had been trying to find the source of a septic leak that was filling my sump with liquid. I've had multiple camera inspections of the septic line, all of which came back inconclusive. Kimball was the first one to find the exact spot of the leak, offer a solution and then have his team fix it on the first try. I admit it was not an inexpensive service, but these guys were super fast in their responsiveness to the issue and in getting the problem resolved. The team that came to fix the issue was on time, professional and did exactly what they said they would do with no mess to my house or property. I was very thankful to have found these guys and I'm happy to report that my sump is free of liquid again. My septic line is repaired and lined against future breaks so I'm very pleased with the job that Anytime Rooter did.
I've had Anywhere Rooter work on my kitchen disposal and change out/ replace a toilet for me. Both times they were very professional and made sure to get it running before leaving. They also cleaned up after themselves well.
Danell Kalcevic
a year ago
Great technical repairs. Very responsive and thorough. Highly recommend
George just finished a repair/replacement job on my hydrant. He did an excellent job. He was thorough and returned the area to it's original condition. Thank you..Matt in Strasburg
They do NOT service anywhere
I had Anywhere rooter replace my main sewer line after it backed up in my basement. Kimball and his crew did an excellent job. I haven’t had a problem since the replacement. I will use this company again in the future.
George was super helpful and friendly, while explaining the process of our service. Thanks, George!
lemesa deisaprdjb
2 months ago
Good service
My 30 year old water heater died over the weekend and these guys had it fully replaced within 5 hours of me even calling them about it. The team was professional, clean, and finished the job quickly. Highly recommend!!
Silene Patroniti
3 years ago
BEWARE! WARNING! 🛑 Anywhere Rooter is a very unrealiable and unprofessional company. First, the police were called for a dispute between my neighbors, a lead pipe, and their employee driver which could not provide a drivers license to the 6 officers that responded to this call. Second, Anywhere Rooter did not wait for utility locate from Xcel Energy and/or United Power before service rendered as is protocol I was informed; these companies came the next day. Finally, the Anywhere Rooter technician during service filled my water line with dirt and most importantly, rocks! which in turned filled my sprinkler valve causing flooding from 14 zones throughout our 2.5 acre yard! 😱 I called Anywhere Rooter explaining the situation and problem. The receptionist was clearly aware of our situation as I'm sure the boss was contacted after the police issue and she found it all quite humorous.🤔 Clearly requiring resolution I still made an appointment for the next day. Anywhere Rooter did not show and/or respond. I still to this day have not received any form of communication. But make no mistake my check was cashed the same day service was rendered. Maybe Anywhere Rooter was concerned I would stop payment for such shocking and poor service? If you are looking for quality, realiable service from a reputable company:🛑🛑 Anywhere Rooter this NOT it! Go somewhere, ANYWHERE ELSE!!🛑🛑 I would not recommend this company to anyone. Again... BEWARE- WARNING🛑🛑When you think of Anywhere Rooter think ANYWHERE ELSE!
We had a problem with our main drainage about 3 weeks ago, the water was backflowing into our basement. Unfortunately, we called Anywhere Rooter randomly, we didn't read any reviews or know any other plumbing companies. We were expecting a quick cleanup, however, one of their plumbers came over to our house and decided after he inspected our pipes that we have a big problem and that some tree roots were blocking our main pipe. He said the only solution to our problem was to dig out the pipes and replace them with new ones! His offer was $5500, we told him to just do a normal clean up because we can't afford to pay that much. He was very pushy and was trying to convince us to get a loan or call our bank! He refused to do a clean up saying that the floor might collapse and he doesn't want to get blamed for damages. We told him that we are done and we’ll call another company, however, he charged us $133, saying that $69 were for driving to our place and $64 for replacing a pipe cap that he had to break to get his camera in. So basically we paid the guy $133 for refusing to fix our problem. The next day we asked the company to send us the video that the plumber supposedly recorded so we can send it to another company so they don’t have to do another diagnosis. Anywhere rooter said that there was no video because we didn't ask their plumber to record it! We decided to just call another company to do a normal clean up which cost us only $100, plus they gave us warranty. It's been three weeks now and our drainage seems to be fine, there is no backflow anymore.
Timely, helpful, and informative
Kimball diagnosed my plumbing problem quickly and resolved the problem. The Anywhere Rooter crew was professional, respectful of my time and property, and answered all my questions and concerns. I would definitely call on them again. 11/22 KZ
Kimball was a great help very fast and friendly service!
Dean Clemetsen
10 months ago
Anywhere Rooter did a great job for us. Kimball and his team were easy to work with. We had already moved out of state and needed sewer work done for home inspection items. They understood our time urgency and did everything quickly and professionally. He was in contact with us about what was happening and what needed to be done to finish the job so we could close the sale of the house. Great job, thank you.
Estefani Leyva
a year ago
Wanda Arbo (Thomas2)
2 years ago
I think Anywhere Rooter does a wonderful service and was able to fix the impossible for my mother. Everything is working so well. Thank You Kim
Kimbal was super easy to work with. I wanted 2 hydrants installed first thing in the Spring. They came out on the exact day and time I requested and did a bang out job! I could not be happier!
Awesome service from George!
Charlie P Chaplin
a year ago
Personally, I find that as a property manager, the most reassuring asset for me is knowing I have a team I can count on to help me on whatever possible issue may and/or has come up.
I have worked with many plumbing companies to help me with typical issues that merely required a snake or possibly a jetting to clear out a clogged line...Pricing of course is a key factor on who to hire in these minor projects but when I needed to finally fix the major issue causing these minor problems, I Am grateful for having the ANYWHERE ROOTER team here to help me get to the root of the problem...(Literally and Figuratively).
The root of my issue being the main sewer line that requires full excavation and replacement of the entire pipeline...(talk about a property manager and landlord's nightmare)...so when I say I am grateful to have the ANYWHERE ROOTER team with me, here's why...
I am sure that if one can also imagine oneself in my shoes, ie filing insurance claims, gaining permits, and coordinating between tenants and contractor let alone dealing with the demolition, excavation, resurfacing, etc. as a complete nightmare but rest assure, from me having this opportunity of working through this nightmare of mine, hands on, directly with Kimbell [owner] and his dedicated, hardworking staff at ANYWHERE ROOTER, from start to finish truly allows me to confess that this company is top notch reliable, friendly, and most of all a reassuring asset I truly know I can say I trust to call for any plumbing issue I have going forward, just as I know they will be for your any of your plumbing needs.
[Thank you Kimbell, George, Nick, Chad, and rest... for the hard work and late nights you all put in towards completing this project.]
Anywhere Rooter attempted to clear our clogged sewer pipe. They said they couldn't clear the clog and ran a camera into the line. They said it was broken and would have to be repaired. They gave us a price just under $5000 to dig up a section of the sewer, replace, and install cleanouts. For a job of that size I wanted several opinions. One of the plumbers who came out to give a bid said that he was surprised they couldn't clear the clog and suggested we start over. His man was able to clear the clog immediately. The yard did not need to be dug up. Was Anywhere Rooter's person inept or dishonest? Either way I won't use them again.
Donna Curtis
6 months ago
We were very pleased with the thoroughness with which George did the job of clearing the blocks in our sewer lines yesterday. We would call on him again.
Katya Senatorova
a year ago
We recently had a large sewer and kitchen main lines replacement projects completed by Anywhere Rooter team. We are pleased with the results, timeliness and integrity. Kimball is very professional, reasonable, and very responsive. He was very thorough with the initial problem diagnostics by performing several tests prior to proposing the solution. He was also very patient and detailed explaining the proposed process to us. They were able to match other company's quote and subtracted the previously paid jetting service costs from the main project. Chad, George and Juli are all very knowledgeable, professional, hard working and customer friendly. They did a good job cleaning inside and outside after the project was completed. We are happy that we found a reliable plumbing company for our future projects, and are happy to recommend them to others.
Andrea Heshmati
2 weeks ago
Diagnosed problem quickly and got to work . George was professional, friendly and answered all my questions efficiently. Would definitely recommend!
Rebecca Leisner
6 days ago
Gerrit Deruiter
4 months ago
Awesome service would recommmed
them to anyone!!!!! Repaired our sewer same day.
no-show and rude on the phone as if their customers dont matter
We spent 94 dollars on the initial repair to remove a clog from our drain. That went very well but we should have stopped there. But In order to ensure the blockage was all gone the plumber came out a second time to cut into the drywall and pull out a pipe to run a camera through. After finding out that the charge for this second job started with a 350 bill just to cut some drywall, we decided to stop the job. Two small holes were cut in our ceiling and we were charged 350. It was two minutes work! I was told the drywall cut cost was due to gas prices.
Chanti Carpenter
6 days ago
Had a kitchen sink that wasn't draining. The problem was addressed. George was kind and informative. Cleaned up all messes.
I recently moved into a new house. Knew that there were sewer problems due to the trees on the property. I took my time and had multiple estimates, evaluating the sewer line and what it would take to have it repaired. Kimball took the time to explain my options showed me the camera footage in person showing me each spot the roots had intruded into the pipe. I was able to see in real time the damage to the sewer lines. Not that I was capable of fixing it myself but it was really good knowing and understanding the process.. and peace of mind knowing that I can use my plumbing again it’s a great feeling.. I definitely Will recommend them to anybody!!
gage Dawkins
8 months ago
Great work, fast response, helpful, definitely would use again.
Dave Mascarenas
a week ago
My grandson flushed a Lego block down the toilet and stopped it up and George was able to clear the line and retrieve the Lego!!
Always late never on time and not very reliable
Anywhere rooter fixed my sewer, they figured out the problem when 5 other plumbers could not. It is really nice to not have to worry about sewer backups anymore. Turns out I had a broken sewer connection in my yard. They dug it up, fixed the connection and repaired the slope on the line so it would drain properly. Put everything back together and did a nice job of cleaning up. I would recommend them
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