Charleys Plumbing

There was a leak behind my washer and Charles and his partner Matt took care of it right away. He was responsive, professional and most importantly, no BS. Delivered on time and on budget, no cost over run vs quote. Thank you Charles. Grateful to have you as a neighbor.

We would rate Charles a 10/10!

He was quick, professional, and made our home feel safer!
We had previously renovated our home with a terrible contractor. There were so many issues, but the main one that we asked Charles to come out was to repair one of our 2nd floor toilets was never connected to the sewage drain, and another line had just begun leaking too.

Charles was through, explained the process to us, and even checked other parts of the house to tell us what needed to be corrected now and what could wait for another day because of funding and we were expecting our baby soon.

Thanks again for helping us through our ordeal!

I used the leak detection services of this business and I am extremely pleased with the results. The technician was professional, knowledgeable, and courteous. He identified the issue quickly and had the necessary materials and tools to address it promptly. I was particularly impressed with their customer service, as they were very responsive to my inquiries. Highly recommend!

I had a water heater emergency.
He came at the earliest time possible after another job he had the same day.

This guy is the REAL DEAL ! He fixed my water heater & did it quickly.
Will definitely recommend him for your Plumbing needs! ** 5☆ **

Charley was referred to us by another plumber and he is the best! He helped us test our laundry set up as we wanted to make sure all the pipes and drains are working in preparation of installing a pair of laundry machines. He also helped us correct the wiring for a couple of the new water heaters installed by this other plumber in order to make sure these water heaters are installed up to code. But what impressed us the most about Charley is his friendliness and dedication to customer service. On a Sunday night, we were out of town, and got an urgent call from our tenants who just moved into a property and discovered that there was no hot water. Knowing that nobody really worked on Sundays, we reached out to Charley to see if he could help us resolve the problem first thing on Monday. We explained the situation to him. To our surprise, he said that he would be over to the house to check out the problem right away and he was at the house in about 15 minutes. He located the problem water heater, was able to re-start the pilot and fixed the issue for us. He also found some parts issues with the water heater and offered to return to fix the parts at a later time. When we were about to find out how much the cost would be for this emergency visit, he said that this would be a courtesy visit, so he is not charging us for the trip. We are so grateful and heartened by Charley’s kindness and super-fast actions to help us address the problem. We highly recommend Charley to anyone who is looking for an honest, reliable and skillful plumber – Charley is the best!

I was having trouble finding the main water valve to my condo and also replacing one of my toilets. Charles came over and helped me fix all my plumbing issues in minutes. In addition taught me lots of handy information and did additional work voluntarily. Thank you so much! Will give you a call again without hesitation! Highly recommended!!

Charles has been very helpful and quickly identify the water flow problem and potential curlpit from the water heater flow sensor.

Before going to a fix and part replacement, he suggests a quick and easy workaround, which is very considerate.

Thanks you very much Charles !

Charley’s Plumbing was hired though a contractor who was remodeling my bathroom. He explained his worked to me and I appreciated the time he took to make me feel comfortable. I mentioned that I would like to have my home repiped. Not only did he explained the process, his team showed up as expected, kept to his estimated timeline, very neat during and at completion, were Covid minded, and gave me a fair price. Since then, I have requested additional services. Charley and his team has provided the same professional service. In this time of scammers and dishonest companies, it is a relief to find a company that I can trust and refer Charley’s Plumbing every chance I get. I truly feel I have found a rare gem.

Charles Saulus was amazing. I called 3 other local businesses to fix my hydronic pancake (or taco) heat exchanger when we discovered the heat no longer worked in our home. All 3 businesses said they couldn't even find someone with the expertise to diagnose the problem, let alone fix it - including the company who installed it! Charles came to our home, listened to me, and immediately diagnosed the problem as an air lock in the heat exchanger's pump. In 30 minutes, our heat was back on. He explained every step to me and clearly was head-and-shoulders above his competition with his expertise in plumbing and HVAC. I will call on Charles again for HVAC or plumbing issues and I recommend him to you unconditionally.

Charley's Plumbing was recommended to me by a neighbor ... I'd recommend them to others in a heartbeat. Charles and Matt came out to see me twice in the past few weeks ... once to help with a shower plumbing issue and most recently to install a new kitchen sink/faucet/garbage disposal, etc. Charles sent me a very thorough quote so that I'd understand exactly what work he was doing, what was covered under which warranties, etc. He sets clear expectations and follows through on them. He's thorough, detail oriented and explains everything clearly to you including follow-up care. While I value the quality of the work the most, it doesn't hurt that he and Matt are also just genuinely good people. =)

Charles helped us replace our aging pipes several years ago. He provided us options and alternatives and, when pressed, provided his own opinion about what would work best in our situation. Another time, Charles helped fix a leaking upstairs toilet that caused considerable damage.

Charles and Matt know everyone. They coordinated remediation, just like they did for our house, for our most recent plumbing issue, a leak inside an hoa rental. Charles Plumbing arrived promptly and when they said they would. They temporarily patched our pipe effectively to prevent further damage, and gave us the number of a reputable contractor to start drying out the damage in the affected walls and floors.

They arranged to repair the pipes within a few days, helped us understand the details of our problem and talked us through what to expect. They helped us understand that the pipe in question is actually a shared pipe, that services another unit! They explained the intricacies of our building - that 10 units rely on a single hot water system with a pump. This underlines what should be shared responsibilities, rather than ours alone.

You cannot go wrong calling Charley’s Plumbing! Charles and Matt have a rare passion for their work. This passion is a gift they will share with you, their lucky client. Even a humble homemaker like myself can learn something new and feel less helpless during their talks - not a hint of patronizing! Seriously!

Like Holmes and Watson (or, indeed, Holmes and Holmes), they have shown up promptly and eagerly at my home for plumbing projects big and small.

I recently installed a new water line from the city water supply to my home. After getting 6 quotes and 6 suggestions from plumbing contractors, Charleys Plumbing quote and suggestions made the most sense. Charles did a great job. Totally satisfied with the quick service, experience knowledge and professional advice. I highly recommend Charleys Plumbing.

I highly recommend Charlie's Plumbing! He is very professional, friendly, nice, and has outstanding customer service one of the best plumbers I've met he makes sure to get the job done within minuets. I will most defiantly call him if I have any other plumbing issue thanks for the great work Charlie I was very satisfied with your business!

My toilet valves needed replacing and Charles not only responded quickly, he was on time clean and professional. He made quick work of my issues and got my bathroom valves replaced and back to perfect working condition. I’m grateful for his service.

Charley was recommended to us. He heard the issue, saw the seriousness but was busy for that day. Couldn’t come. I was surprised that he called back and made time to address the issue! Guess he was feeling bad. I had called around but no one would come. What was excellent is the speed with which he diagnosed the cause of the problem and went to fix it. All was sorted out within an hour. That’s a professional!

I used the leak detection services of this business and I am extremely pleased with the results. The technician was professional, knowledgeable, and courteous. He identified the issue quickly and had the necessary materials and tools to address it promptly. I was particularly impressed with their customer service, as they were very responsive to my inquiries. Highly recommend!

I'm very pleased! Charley (and Matt) are the real deal. They're sharp and communicative. They do their work very professionally. This is THE plumbing company to hire!

Wonderful Work ! Awesome Service ! Highly recommend Charley’s Plumbing !! So professional so nice and so knowledgeable! Fixed our fridge to make filtered water and ice !!! On one of the hottest days he fit us in !!! Thank you so much ? highly recommend!!!

Charles fixed my plumbing issue promptly and affordably. I will be using his services in the future for all my plumbing needs.