Description
Albert Nahman Plumbing, Heating, and Cooling is a full service plumbing, heating and cooling company dedicated to delivering exceptional service and warranties to the homeowner, apartment manager or building professional.
SERVICES
A/C filter replacement, A/C system dismantlement, A/C system maintenance, A/C system repair, A/C system vent cleaning, Cleaning, Ductless heating & A/C services, HVAC duct & vent cleaning, HVAC duct & vent installation, HVAC duct & vent repair, HVAC system maintenance, HVAC system repair, Heating system installation, Heating system maintenance, Heating system repair, Install AC, Install thermostat, Installation, Portable A/C services, Repair HVAC, Thermostat installation, Thermostat repair, Ventilated ceiling installation, Ventilated ceiling repairs, A/C preventive maintenance, A/C Financing, A/C Install, A/C Repair, AC Financing, AC Install, AC Repair, Air Conditioning Financing, Air Conditioning Install, Air Conditioning Repair, HVAC Financing, Mini Split Install, Mini Split Repair, Mini Split Services, Mini-Split Install, Mini-Split Repair, Mini-Split Services, A/C services, Bathroom remodeling, Kitchen remodeling, Plumbing fixture installation, Plumbing services, Repair water fixtures, Annual Maintenance, Carbon Monoxide Testing, Carrier Air Conditioning, Carrier HVAC, Carrier Heating, Evaporative Coolers, Exhaust Fans, Furnace Installations, Furnace Repair, Gas Log Fireplace, Refrigeration Services, Ventilation Systems, Boiler Install, Boiler Repair, Boiler Services, Furnace Install, Furnace Services, Heat Pump Install, Heat Pump Repair, Heat Pump Services, Heating Financing, Heating Install, Heating Repair, Heating Services, Smart Thermostat Install, Smart Thermostat Repair, Smart Thermostat Service, Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Sewer cleaning, Sewer repair, Shower installation, Shower repair, Sump pump installation, Sump pump repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Water tank installation, Water tank repair, Bathroom Plumbing, Bathroom Plumbing Install, Bathroom Plumbing Repair, Bradford White, Bradford White Tankless Water Heater, Bradford White Water Heater, Frozen Pipe Repair, Kitchen Plumbing, Kitchen Plumbing Install, Kitchen Plumbing Repair, Navien Tankless Water Heater, Navien Water Heater, Plumbing Inspection, Plumbing Repair, Repiping Installation, Rheem Tankless Water Heater, Rheem Water Heater, Rinnai Tankless Water Heater, Rinnai Water Heater, Tankless Water Heater Service, Water Filtration Services, Water Heater Financing, Water Heater Service, Water Softener Services, Water Well Services, Camera Inspection, Drain Cleaning, Drain Clearing, Drain Financing, Drain Repair, Drain Repair Services, Hydro Jetting, Hydro-Jetting, Leaking Pipe, Main Line Drain, Rooter Service, Roto-Rooter, Sewer Line Install, Sewer Line Repair, Sewer Line Service, Sewer Service, Trenchless Sewer Service, Water Line Install, Water Line Repair, Water Line Service, Daiken A/C, Daiken Air Conditoning, Daiken Cooling, Daiken HVAC, Daiken Heating, HVAC Services, Rheem A/C, Rheem Air Conditioning, Rheem Cooling, Rheem HVAC, Rheem Heating, Trane A/C, Trane Air Conditioning, Trane Cooling, Trane HVAC, Trane Heating,
Reviews
Barbara Campbell
3 years ago
Young man arrived on time fixed my disposal recommended things NOT to put into it and left good job. I asked about fixing the leaking faucet in the back garden and the quoted price was $372.00 so I did not have him do that.
Alison Bernstein
a year ago
Our experiences with Albert Nahman have always been incredibly positive. The folks that work for the shop are always on time, they explain what the problem is, taking the time to show us photos and explain the parts that are broken, and they are always kind to me and my family. We live in a very old house and they are great at coming up with innovative solutions to the problems that arise between modern plumbing and old houses.
Could not have been better. Explained everything in detail. Gave us options. Very impressed.
Plumbing:I have since used Albert Nahman for Plumbing to repair a shower issue and detect a leak. Jared Brown quickly diagnosed and resolved the issue without breaking into the tile or opening up the wall! He was very professional and good at explaining details to customers. Thank you Jared and Team!——HVAC:Wow, Mauricio and Tony are now my forever HVAC professionals! Not only did they quickly diagnose a very unique set of issues and provide several options for remediation, Mauricio also agreed to come same-day after work bc our 14-month old has been sick and our heat is out. Tony came once the part was available and provided a lot of value with regard to what the underlying issue was.Thank you Mauricio, Tony and Albert Nahman, from our whole family!!Respectfully,Justin
Chris recommended a needed cleaning of the furnace fan, showing me the dog hair on the fan blades. I did not even know it was possible to clean the fan. He removed it and quickly vacuumed and reinstalled the fan. It runs much better and the air in our house now seems light. It was excellent service. We had other furnace servicing, but no one had ever recommended performing this messy task. Tim SullivanChris calmly fixed a toilet chamber, securing a new valve and tank system, despite the fact that the serial number on the tank initially led to the wrong part.
They were quick to respond, courteous, and easy to work with! Quotes were provided by the next day and they were able to get the repairs done the day after the work was engaged. They left everything neat when they were done. Couldn’t have asked for better service.
Herminio came to fix a leaky toilet. The leaky toilet had bothered me for years. I could not fix it right. I’m most impressed with Herminio’s integrity and honesty. He told me what was wrong and gave me his honest opinion. I elected for him to fix it. Thank you Hermanio and thank you Me. Nahman for having good people in your company. Finally I’m worry free with my toilet!
Robert Finkel
10 months ago
Jared appeared promptly, less than an hour after I called in a leak. The diagnosis remains problematic, however, since there doesn't appear to be an obvious source for the water that appeared. We will continue to monitor the situation to try to further diagnose the problem. Service was very professional and helpful
Suzan Lawrence
a year ago
Both of the things that I had fixed were flaws in a recent remodeling job. The technician who came out was quick to diagnose what was wrong, fix it, and check to make sure that the fix worked. With regard to the washing machine installation, the installer had reversed the hoses and that’s why I was not getting cold water when I was doing delicates. With regard to the noise that the shower was making, it was due to a faulty valve. I could not be more pleased with the service.
Victor is friendly and, his work is thorough and meticulous . He may be a bit slow, but he gets the job done right. He also did a small extra job for me, which I really appreciate
Susan Chadwick
6 years ago
Albert Nahman Plumbing responded very quickly to my request and the very next day Stanley King came to my home. He immediately found the broken water pipe and repaired it by installing a new connection. I was impressed by his professionalism and attention to the problem. Also, I was gratified by the assistance from the office staff when they realized that they had overlapping appointments and resolved those issues in a helpful and friendly way. I will definitely used Albert Nahman in the future.
Albert Nahman Plumbing replaced old galvanized steel pipes with new copper pipe, and installed a pressure reduction valve as per my request. They were on time, performed their work in a promptly and professionally, and cleaned up thoroughly. I will use them again in the future if the need arises.
Richard Ingels
4 years ago
Our hot-water heater failed and we were in desperate need of a new unit. Nahman plumbing responded quickly and within 24hrs Enrique was dispatched with a replacement water heater. Enrique did a great job, installation was much better than our previous heater, and Enrique was very clean and respectful of our house. I would highly recommend Nahman Plumbing, they seem to have top-tier people!
Matthew Cornick
a year ago
We've used them several times and each tech has been great. Friendly, professional, on-time and ver knowledgeable. They're not the cheapest but I've used a cheaper option once and had a horrible experience so I have only used Albert Nahman since.
David Bradley
2 months ago
Mr. Brown came to my house to give me a quote to install an Automatic Shut off Valve, for Earthquakes, on my PGE gas line.He was on time, Friendly, and Knowledgable. I felt it was a fair quote so I went with his company to do the job.The Plumbing Tech was scheduled for the next day. He was on time, professional and friendly. Fredelio did the install of the Seismic Shutoff valve on my PGE gas meter. He answered all my questions and showed me how it works and how to reset the Valve after an Earthquake.
Jose was polite and competent. We figured out what replacement parts I need to order for my malfunctioning faucets and which part of the job (repair tankless electric water heater) needs to be done by some other company.
richard catterton
7 months ago
Stanley visited my house after the bad storm two days ago. He was doing a follow up, as the initial work did not measure up. Stanley quickly defined the issues and explained the situation in terms a layman could understand. He gave several alternatives in case it became a more complicated issue. He redid the drainage work on both ends of the sump pump and finally got the system to work as originally designed. He checked the system to ensure it will work. On top of that, Stanley did a quick fix on a toilet and told me how to fix it myself if it goes off again. He outlined several suggestions if we want to check the back yard pipes. Stanley was very professional and clearly very experienced. Now let us hope our wild storms calm down so everyone can have a break.Rick
They came because my thermostat was only intermittently responding to a Williams gas wall unit heater. Nahmans suggested that it was a part in the heater itself, they replaced the part for $300+ and then told me the unit was probably old and that they could replace it for $5000 and left. The heater continued to work only intermittently. I asked them to come back as the original problem had not been resolved. They did came back and found that the pilot light was off, presumably from high winds the night before. They lit the pilot and left and the heater continued to respond to the thermostat intermittently. I did not call them back as they had now twice been out (and paid) and the original problem persisted. Today, another handyman looked at it and noticed a loose screw in the thermostat, fixed that and now the wall heater works. Consequently, I do NOT recommend Nahmans for work on wall units.
Arrived within time period. Courteous, knowledgeable, professional. Clearly explained his trouble shooting steps, what he found, action he took to correct the problem. Very satisfied with Albert Nahman heating service.
Teddi Baggins
9 months ago
We needed new shower fixtures and he brought new Moen ones and installed them. Pleasant, efficient and neat. Thank you, Moises!
Katie Cummings
a year ago
We had a clog in our two bathrooms that connect so were unable to use the drains. We called the company we have used in the past, and they weren't able to come until at least 24 hours later. Since we needed to use our bathrooms, we wanted something sooner. I called Albert Nahmann and they were extremely helpful, were able to get someone out in an hour and were super communicative even before they arrived. Damon was able to fix the problem in no time, as well as fix another issue we had that we didn't even call about. We will absolutely use Albert Nahmann again
Nathan is fantastic! Our tankless water heater stopped working last night. I contact them in the midnight and they responded me early in the morning before I wake up: ) I was be able to scheduled an appointment at noon the same day. And here comes Nathan! He arrived on time and quickly figure out what’s wrong with our water heater. He went to get a part in Walnut Creek and come back within an hour or so. It only took him less than 10min to get things done! Now we have hot water again, thanks god! Thank you Nathan! BTW I was able to use the couple and it saved me total $50! Will definitely use this company again if there’s anything wrong with our heater and sewer!
Patrick Bennett
7 months ago
Technician showed up outside of appointment window ($95 charge for a consultation!), did not do anything except provide a quote for 2x more than competitors for incorrect work. He also lied to be about needed work to bring plumbing up to code as well as couldn't explain why he needed to do this work. Always get multple quotes for contract work, but skip these guys
Scheduling folks were great, very responsive to calls and kept me in loop with plenty of time when changes to schedule needed. Service rep Nathan was awesome. Knowledgeable, super friendly and respectful and did a great job. Highly recommend. Level of professionalism all the way around was great.
AC didn’t have code air. So I called the company and they were able to give the next day schedule. It works great now. Thank you for the timely response and reasonable price.
Our Toto toilet was not flushing properly. Jose arrived early in the window of time given. He was kind and professional. He was able to fix the issue and explained the likely cause of the problem.
Larry Chambers
6 months ago
Mr. Nahman found the problem right away. He fixed it in about 2 minutes. Well done and excellent work.
Randy Thomas
3 months ago
Very professional and did the work with thoughtfulness and expediently. Will call again for next plumbing need
Prompt, gave good explanation of needed service, competitive pricing, etc.! Thanks, Jose!
Marjorie Faltens
a year ago
I was pleased with the prompt estimation by Ed for our bathroom sink faucet replacement , water pressure regulator and house shut-off valve. Bryon did a nice bathroom sink faucet installation and cleanup. Nick and others had the bigger job of installing the water pressure regulator and house water shut-off valve. The work was done properly and everything was cleaned up nicely. For my benefit, Nick patiently explained what was being done. Thank you!
Steve-assessed a leaking pipe, replaced it, assessed my water meter to determine for broader leaks in my home and educated me on how to determine if a pipe is busted my looking at our water meter. He also educated me on water heaters-regular and tankless. Kind, efficient, professional, and good quality service. They came out to help quickly as well. Would recommend.
Amy or Jason Yamashiro
3 years ago
Update 12/4/19: after they asked to reschedule because of emergency repair requests (ours isn’t an emergency so it was fine with me), Nathan came back with a colleague to do the cleaning. The colleague was called away at some point, and the cleaning took way longer than expected so after cleaning one of our two furnaces, Nathan gave me the option to either have him stay to do the second one and he’d reschedule his other appointments or to reschedule for the other. Since ours is only a routine cleaning, I let him go to his other more urgent appointments and rescheduled. Bummer that they don’t have enough healthy people to handle all their calls easily, but I really appreciated that I was given the option to reschedule or not. Feels like they’re trying to strikes good balance of valuing my time and trying to manage other urgent calls.The appointment was easy to make, the technician was on time, and it felt like Nathan did a great job! He checked the furnace and took pictures, explained his findings, and checked for carbon monoxide. Unfortunately, he wasn't able to do the cleaning on the same trip. so he'll be back next week for the cleaning.
Representative Ismael was very professional and thorough, completed the work efficiently, clearly explained exactly what needed to be done, thoroughly answered all of my questions , and shared future maintenance considerations. My initial experience with Albert Nahman wasn’t quite as thorough with another rep/office, but Ismael was great!
Nicholas was honest, professional, clean and efficient. He installed a new under the sink water filtration system for our kitchen sink along with a new faucet. I would call Nicholas again to help for future plumbing needs.
Matthew Thibodaux
9 months ago
Tony quickly diagnosed the issue with my boiler and fixed it. He also shared important maintenance items I can do myself to keep the equipment healthy and running longer.
The water pressure in our house was low and our hot water heater was 20 years old, so it was time to have it replaced. The Albert Nahman service person tried to convince me that the problem was our 20 year old copper pipes, and told me they all needed to be torn out and replaced. He pointed to the small amounts of patina on our copper, 20 year old uninsulated COLD water pipes, and told me, that the rust inside was preventing the water from moving through the house. There was no involved inspection, just a call with his supervisor, who probably encouraged him to upsell us. He even said we needed to replace our connection to the street. Again, our only problem was HOT WATER, not cold. He quoted us 15K to replace all of our pipes, including the shower, and we would have to hire a separate contractor to replace the shower wall. They would throw in a new hot water heater for 3K as a special deal. I turned down the offer, hired a smaller family own business who replaced our water heater and only charged us $2600, $400 less than this Albert Nahman's Special Offer and no run around with unnecessary, expensive work. Wanna feel like a chump? Albert Nahman Plumbing is the company for you.
Paul Sweazey
5 months ago
Very friendly and knowledgeable guys. Showed up on time and were professional. Reasonable service charge. I will hire them again for any future work.
Reynaldo Cordero
4 weeks ago
Great communication. Very professional and corteous. Job well done
Theodore Lobman
4 months ago
Good service finding and removing clog many feet past the drain and in the wall.. Clear explanation and instruction on avoiding problems. Cleaned up. Would happily use him again as with Nahman. Success of repair, of course, can’t be certain until later use.
Chris was amazing! I’d give him 5/5 stars for his help, time, and professionalism.The quote to fix a 15$ pipe was $705 dollars. Yes I asked them to secure the pedestal sink back to the wall. But still that price was outrageous. Maybe they think with the 95$ fee to come and just give an estimate will force people to say yes to their outrageous price$. Gave this company a chance and I will never be coming back or referring them to people looking for a plumber. Took me 15 minutes to do the whole job by myself and I have zero plumbing knowledge just was smart enough to use YouTube. Albert Nahman Plumbing is a scam. I hope this review saves you from having to deal with these greedy people.*** your explanation on the matter just shows how disconnected this company has become from actually helping people.
As always, the technicians and the office staff were very helpful and professional. They came out and worked in the storm and repaired are sump pump so that our property didn't flood. We are grateful to have them as a vendor.
I had a list of items I need plumbing help with. Tad was a great service person. He explained items beautifully. He didn’t try to push sales, some items were very simple and easy to handle. He plans out how he was going to manage the projects and they were out in a shorter amount of time than I had imagined.He was friendly and easy to work with. He also arrived with an assistant. Job well done!
Albert Nahman made an effort to keep me informed of every step in the process, from the initial investigation to construction. They brought the right people to the first visit, and answered all my questions clearly. They were the only contractor who could properly advise me on the implications of a heat pump water heater, both electrical and plumbing. They arrived on time to do the work and finished early, leaving the work area clean and all the connections neatly executed. Every communication was professional.
Ted Groszkiewicz
10 years ago
As always, all of the folks at Albert Nahman Plumbing were super! We got the work scheduled, Gustavo came to the house right on time and made the repair quickly and in a quality manner. Gustavo was courteous, compassionate and professional! We always call Albert Nahman for plumbing work; they know us and we know them. The work is always top flight; we have a good and long-standing relationship.
Kristin Fischer
6 months ago
Steve was great, gave good advice, fixes our leak and then spent some extra time fixing a slightly different faucet problem so it won’t happen again.
Tony, a dog lover :) listened to my needs & questions then delivered confident, succinct and knowledgeable explanations. I felt like I was hearing reasonable, no b-s information. This first time experience calling on Albert Nahman Services for my three units will result in my setting up seasonal inspections/services. Hire them!
Excellent service today! On time and thorough. Even took pictures to help us understand! We appreciated his being on time. We will definitely use them again.
Virginia Reddy
a year ago
Did an excellent job installing new faucet and garbage disposal and plumbing apparatus. Repaired plumbing leak in bathroom caused by a pipe cut too short. Sent pics allowing me to see what was done which was so appreciated. Explained to me what needed to be done and completed that task as explained. Thank you so much!
Dale Rachmeler
3 weeks ago
We had a clogged slow draining issue in our laundry room. I hired this group to diagnose and fix the issue. Carlos who is a supervisor finally determined the problem after trying to clear the clog failed using a plumbing snake. Using an in pipe camera system he determined exactly the issue and the next morning two others came and dug up the faulty drain connection and repaired it. They answered all my plumbing questions easily and did not me looking over their shoulders each step of the way. Given the gravity of the issue I was more than willing to pay their fees. In my mind the payment was well worth the effort and speed in implementing the solution.
Carol L. Brosgart, MD
5 months ago
Tony was thorough and competent and a pleasure to work with. He has serviced our home many times in the past. Today he adjusted our new radiant heater so that it would heat the house more quickly. He then showed me how to reset it should there be a power outage. I highly recommend him and Nahman Heating and Plumbing very highly! He is the best!!!!!
The repair took 1 minute because the switch to the system was turned off. I had to pay $95 fir1 minute job. Please have your website and receptionist ask question(1)Check to see if the switch is turned on ?Your customers would love you for this and don’t get mad at you for charging someone $95 to turn the switch on,
KRISTIN CHANDLER
7 months ago
This is our 4th time having work done and requesting to have Deepak do the job, and like the times before, EXCELLENT job done. We needed a new Hot Water Heater this time, everything went smoothly, happy to have hot water again! Request Deepak you’ll be happy you did =)
I am very pleased with the service provided by both this company AND the individual associate/plumber.Stanley was top-notch. He saw that I was interested in the details as to what was wrong/his diagnosis and drew me a quick color-coded sketch of where the overflow was/where stoppage/issue was and explained how he would repair. He was great! Super knowledgeable and able to target the problem AND complete the repair in the same visit. His resolution was WAY better than a competitor’s suggested solution.I will be calling on Albert Nahman Plumbing again. The company has great up-to-date notifications such as email notices as reminders and once technician dispatched staying within the window.
Annette Chinn
4 years ago
Waking up to a water heater leak is not the way to start your day. Javier and Alex provided excellent service - fast, friendly, neat and patient! They explained what the issues were and what needed to be done to repair and fix the damage.Highly recommend (although i hope you don’t have a water heater leak)!Follow-up appointment with Deepak was also fantastic. Appreciate the excellent service!
Elizabeth Stevick
4 years ago
The service recently received at my house for copper replacement pipes was excellent. Rafael did a very good job and Tad is amazing. They were both very helpful, professional, and went the extra mile to make sure all was working well.
Mireya Albarran
3 years ago
Deepak from Albert Nahman Services was great to work with. I have a 90 year old home with some old pluming. Apparently we had a small on going leak for a while. We were not aware of it because the leak would dry by the time we got back home. Know that we are quarantine, we are constant washing dishes. We had Deepak out last Friday, he gave me my options, I choose the minimal job knowing I was gabbling the bigger job my kitchen really needed. We had to have them back in on Monday to change all the pluming. I requested to have Deepak back in since he already new the situation with my pluming. He was efficient, clean and fast.
Jesica Goldhammer-Zebouah
9 months ago
Deepak was on time, got everything done quickly and offered helpful advice on other plumbing issues unrelated to what we called about. Very professional and great to work with! I got a text that tracked his arrival when he was on his way which was great.
I met with Javier Penate at my rental home. He was quite knowledgeable and amenable in explaining the process for the job to me.This isn’t the first time I’ve used Albert Naham. I found the company through a neighbor and appreciated their promptness, cost effectiveness and professionalism. Additionally, they do excellent work. I highly recommend them.
Aaron Marcus
5 months ago
I am pleased to note that Jason finally filled in the dirt hole he had dug earlier to get to the outside leak. The job is now complete. He seemed to repair the pipes well. It was a great relief to stop the water leak.
Stephanie Dintcho
5 months ago
Angel is a true professional. He listened to our many problems and repaired what he could during his visit. Once faucets arrive he will return to install them.If all their plumbers are like Angel… then I highly recommend them.In addition, he was kind, courteous, and knowledgeable.Thank you Angel.
Marcus was friendly and professional. He took the time to explain the problem in detail and the various repair options. I highly recommend this company.
Stanley was great: on time, worked past his normal quitting time, explained the issue and what needed to be done. I'll request him every time we need plumbing services
Carmen Casado
5 years ago
These guys are great, they know what they are doing and are very professional and fair. Most recently Stanley was able to work out a block in our old plumbing that was very tricky to fix, he came up with a creative solution and clearly is an expert in plumbing. I also love that they put booties on their shoes before entering the house and even on their equipment wheels!
Lorene Miller
4 months ago
Alex and partner, Cory proofed to be honest and trust worthy. Unfortunately our wall heater is too old to repair. No service charge. When it is time to replace the heater we will go to this company
Shelley Hart
5 months ago
He was able to point to inadequate repairs
From another business. Very helpful
Daniel Stevenson
a year ago
Jose replaced further sections of rusting steel pipe nipples that were installed by an in a hurry remodeling contractor. Same contractor had installed an unauthorized cheap ball valve in my laundry room. This valve had rusted out and blew it's handle off and started flooding my laundry room and garage just as Jose was getting started to work. I am sooo lucky Jose and Sam were here. They stopped the water, wet vacuumed the whole location and then fixed the broken valve. They were amazing! They then went back and finished the original job. Double the five star rating to 10 because that's what they deserve.
Lawrence Litt
3 years ago
Ted has incredible knowledge and expertise regarding everything he has looked at in our house over the years, and again just now concerning the tankless water heater. Doing the tune-up and timer control adjustments and full checkout of the component maze under the hood required confidence and savvy. He aced it, and on top has a great personality!
The technician came on time, and was very careful with his work. When he noticed a little leak after the installation, he went to the store and bought a replacement. Spent extra time until it was done right. He also adjusted the water pressure per request more than once.
Dana Anderson
3 years ago
The technician was clear in the explanation of the diagnosis of the problem and the work he had to do in order to clear my sewer lateral. He was efficient and helped me to understand the problems of my main line as it connects to the street. He provided options and insight on how to prevent the problem from reoccurring. I was thoroughly pleased.
Helpful and efficient. Will inform you of any other problems you may have while completing the job.
Tony was great. He was able to diagnose and repair the pilot light issue without using a more extensive approach. The one thing was he did some cleaning of the burners as there was debris collected from over the decades but he didn’t mention how much it would cost. So when he was done the bill was quite a bit higher than I imagined. It would have been nice if he had mentioned how much more it would be before doing the work. That being said, I am very happy to have a working furnace again.
Monica & Mark Ambrose
3 months ago
We called the company and they were able to send out a repairman the next day. The repairman was experienced and knowledgeable. He examined the whole system and from my description of the problem he knew what to test right away. He found two parts not working. He had one on his truck but had to order the other. He charged a reasonable price and said he would try to return the next day to finish the job . Okay so far.
We have hired a plumber (Fernando) and A/C repair person (Alex) from Albert Nahman Services so far and both have been great. Both times, they explained in detail the issues so that we have the knowledge to remediate the issue ourselves should it occur again. It's rare that service people will try to teach you how to DIY to save money. The business also happens to be a good neighbor to our community so we always want to support that.
Laura Morland
6 months ago
Albert Nahman comes through again! Deepak arrived on time, diagnosed the issue, obtained the part, and got our hot water running in record time. Thank you, Deepak.
James Michael Kirkpatrick
3 years ago
Can not imagine a better response from my reaching out for assistance, response time and how Tad methodically diagnosed the problem. We have an obscure kitchen fixture that required service in Feb 2019. Under warranty the problem was easily diagnosed by me, caused by me and a replacement part sent and installed by Albert Nahman team. I broke the faucet cartridge. Problem of restricted hot water flow in this kitchen sink only. Turns out that new cartridge part is now malfunctioning. I called and Tad arrived taking a step by step approach ruling out causes. The company that sells the product got on the phone with Tad and they collaborated on the problem and the tech person gave Tad one more thing to try. After the collaboration it is agreed, problem persisted and therefore that new cartridge part is now malfunctioning and will be shipped free of charge in two days.Thanks to all, who made this possible and I trust we will have Tad here again soon to finalize this fix. BTW, cost of service was less than expected given going rates for such a call lasting in excess of one hour. Another comment, spending time with Tad during the repair was a pleasure to have him explain, collaborate, listen and just chat. Questions on who to call next time, no question who I will call next time.
neil doherty
3 months ago
Leaky pipe under kitchen sink what a mess! Can’t live without the kitchen sink; so glad they were able to come out within a few hours of our call, repaired it quickly and efficiently. Jose was very professional, and a really nice guy even our dogs liked him.😎
Pastor Kurt Morrill
3 years ago
I have an older house and over the years I have had the unfortunate need to call on many occasions different plumbers out to take care of our multi-unit property.I now only have one plumbing company I call -- Albert Nahman plumbers have been professional and honest. They absolutely won my repeat business when they told me NOT to do some extra work I was considering. They passed up on a buck on that occasion, but won my future business.It is that kind of long-term business professionalism that I have come to appreciate about them.(Oh, and as they work in the East Bay they have never been surprised at my 50's era plumbing fixtures!)
Veteange Latu
7 months ago
We had great experience with Albert Nahman plumbing and heating. I would decently recommend them. Chis Hasset was knowledgeable and nice!
Needed sewer clean out due to near overflow catastrophe last week. Call center reps were helpful. Automated notification system worked well. John and Sam were thorough in performing the service. They set up camera on phone so I could watch the initial process and explained what I was seeing. They used a hydro technique rather than snaking. After the job, John explained about the sewer lateral situation. I have combination of galvanized and clay pipes. All in all, a pleasant experience. Great job John and Sam!
Liza Loeffler
3 months ago
Our tankless water heater needed to be serviced and because we hadn't been able to find who provides this maintenance, it was well past the window of usual maintenance.But Diondre did a fantastic job ...he assessed the work, picked up the extra parts needed and provide the work the same day. He was professional, friendly and cleaned up after his work.I've now got a calendar invite set and we'll be scheduling Albert Nahman for the year service! Very satisfied with the work!
Mike Lamborn
7 months ago
Ismael Cortes the technician was terrific and solved my leaking problem. However, i have requested a call from management four separate times over 4 weeks to discuss ridiculously high pricing and have not gotten a call. Accordingly i would not recommend them based upon high costs and lack of response.
He diagnosed the leak, explained it to me clearly and suggested next steps for remediation. very careful, kept everything clean, i was able to work while he was here. excellent service. i am a repeat customer, this is my go to for plumbing
I just had my kitchen sink issue resolved by Albert Nahman's technician Stanley King, Jr, and I wanted to share publicly some feedback for his service. Far and away one of the best experiences with a technician I have had - not only did he speak with my property owner beforehand to ensure authorization and clarity regarding services about to be performed and cost, throughout the service period Stanley was clearly knowledgeable, patient, friendly, and efficient without being rushed. Highly recommend him and hope that this feedback supports his excellent work! Albert Nahman was easy to schedule with and great customer support from start to finish. Great local business.
Ursula Jones Dickson
a year ago
We had a water heater leak. Jared and Moises came in and diagnosed the problem and replaced the unit in the same day. The cost was reasonable and they worked really quickly, navigating stairs to do so. I would definitely use them again.
Stanley with Albert Nahman was prompt, good, and thorough....Adding on to this review. Albert Nahman Plumbing did a spot sewer repair to fix a separation that was causing clogs. It was a few feet underground and a pain but they took care of it and patched everything back up.
Jacques Hirschler
9 months ago
I rarely post reviews. Nevertheless, the recent service from Albert Nahman was so exemplary, that I felt compelled to do so. If I could, I would award six stars. Actually, i've been a customer of Albert Nahman probably over 20 years. My antique water heater, between 15 and 20 years old sprung a leak and clearly needed to be replaced. I called AN and as usual the call was promptly returned. Matter of fact, much to my surprise and delight, a technician was sent out within the hour to give me an estimate. My house is quite large, situated on an incline. The water heater is located in a crawl space underneath the house. It is quite a hike to access the space. Alan, the technician was punctual, courteous and professional. I had an estimate the same day. I scheduled the water heater replacement for the first available date which was 6 days from the time of my call.Meanwhile, the leaking water heater shut down entirely. This was on a Saturday. With little hope I called AN and Angelique came to my rescue. She could move up the appointment to Monday morning! Again I was delighted by this accommodation. The technician Mowadan (please forgive any misspelling) was superb. He was very courteous, professional and efficient. He even gave me some pointers how to replace my air filter on the furnace. Bravo to all. I am a very very satisfied customer.Addendum: My apologies Monowar that I got your name ering in my review.
Nancy Lineback
a year ago
I was at my wit's end after a week of dealing with service technicians and PG&E. I felt like i couldn't get a straight answer from anyone. The technician from this company was thorough and went step by step through everything, even taking pictures to show me. He inspired my confidence.
Karen Stevenson
2 years ago
We have been working to return to our home in 2021 after a difficult remodel lasting 15 months and we can't say enough good things about their people and their services.Jose, the technician, has been to our home more than once, each time to deal with a different issue after a water leak devastated our home in the middle of a remodel and required critical repairs. He is personable, knowledgeable, precise, quick to determine the issue and make the repair. He will shortly be returning to install a water-shut-off valve system to protect our new second floor washing machine and dryer and, in fact, protect our entire home from a devastating water leak in future.Underpinning all the necessary coordination is Lisa, a customer service powerhouse, whose calm demeanor, knowledge base and common sense, directed us to the right conclusion every time. A customer service person is the first (and most important) introduction to a company and its philosophy and can make or break its reputation and Lisa is one of the best. You definitely want people like Lisa and Jose when unexpected technical or material failures occur in your home and likewise when you simply want to protect your home from future accidents.I know we will be back, because we just signed up for their yearly membership for discounts, preferred response times and an annual free check-up to keep everything in working order for our future security and peace of mind.
KLo JoyandGlow
5 months ago
Faucet began substantial leak this morning. Angel replaced and was very professional and accommodating. Will always request him (or Nick C.) Great care!
Kristen Washburn
2 years ago
Updating my review as of 12/4/20 - Ismael fixed 2 toilets today and was SO great. Showed up right on time, explained options clearly and worked very hard on a tricky problem, ultimately saving me lots of angst and money. THANK YOU!!Very reliable company & easy to deal with. We've had them do many different jobs over the years, big and small, in our home and a rental property. Easy to set up appointments, by phone or their website, and they show up as promised. All the staff I've met have been very professional and friendly - Stanley installed a new faucet for us today - he had useful advice, reminded me to look for a coupon, and left everything clean. Thank you!!
Kitty Whiteside
3 years ago
Tad S. with Nahman Plumbing and Heating has thus far completed two plumbing jobs at our home - both more complicated and time consuming than expected but both completed perfectly. The clogged kitchen drain took their most heavy duty snake and was a messy job. The installation of a new kitchen faucet required the removal of an 80 plus year old one. Removing it required several hours labor on embedded pipe, frozen grout and tricky removal of irreplaceable vintage tile. Tad didn't stop working until the job was completed though it went through lunchtime. All tile was restored in perfect shape too! The work sites for both jobs were left cleaner than before the work began. In addition to being super competent and determined, Tad is friendly, a creative problem solver and generous with his time and advice. I highly recommend Tad and all the staff at Nahman.
Chris Delbuck
10 years ago
Tony and his team at Albert Nahman were absolutely excellent. They came to install a new Tankless Water Heater at our house after our 15+ year old tank heater started leaking.They came in, got rid of the old unit, and swiftly installed a new Tankless system. Re-routing a larger gas line, a new flue, and installing the new Water Heater was all done in a day. I was absolutely amazed at how fast they worked, and at the superior quality of the install.Could not recommend them enough as the people to go to for such services.
Jose was the assigned plumber to provide maintenance service for my tankless water heater. He was punctual, courteous , professional, informative, respectful, good communicator—-qualities important to me!
Excellent! Highly recommend Jose.
Jason Hargraves, a technician with Albert Nahman plumbing did an excellent job repairing the broken pipe (kitchen) in a very small crawl space. He was courteous, efficient and thorough. He provided me with before and after pics of the damage and explained everything he was doing to me. I would definitely use Albert Nahman again for my plumbing needs!
Fil Randazzo
2 months ago
Victor fixed our hot water heater and installed a hot water circulator. He was efficient, professional, courteous and delightful. On the scale of 1 to 10 for any type of home repair service we have had here in Berkeley, I would rate him a 10.
Marcell Bonifacio
2 years ago
Today was my first time using Albert Nahman Services and I couldn’t be happier with the level of service and professionalism that my technician Deepak provided during my service call. Deepak was able to troubleshoot the issue to determine that replacement was needed on both the supply lines and water heater burner element for my commercial water heater. He was also able to find out that I had a couple months left on my warranty which made me feel more comfortable with the situation in case a new water heater was needed. Parts are arriving tomorrow and he was able to work his schedule to ensure he would be the technician to finish the repair. I truly appreciate the honesty, integrity & quality of service Deepak was able to provide from start to finish and strongly recommend Albert Nahman Services to anyone in need.
Naneen Karraker
7 years ago
Albert Nahman has been my go-to plumber for some years now. This time I weathered some annoying scheduling issues at first, but Diana, the office manager, sorted them out well. Today Jose and his assistant were prompt and thorough. They completed replacing one of the two main lines to my sewer. We did a test run. Not a leak to be found. And they left my basement and backyard as they found it. I highly recommend them.
Horrible dispatch service, Amanda who I don't know, continued to refer to me as Luv or Friend totally unprofessional as she was taking down my information for immediate service.I called the next day to give feedback to Albert and he never called me.He's rich has been for decades now. I remember when he was humble and eager for business. Host holiday recognition parties for his staff for top sales etc. He use to give coupons away for money off on your next service. Not anymore he's all for self.Now the employees are forced to push products on you with sticker shock prices that to be paid in full.They walk in before assessing the situation or seeing if it can be repaired. They step out the truck quoting you a ridiculous price.Albert, you ought to be ashamed of yourself for price gouging in low income areas where your business resides.
Malcolm Waugh
6 years ago
My wife and I have had great service from Albert Nahman for over ten years, starting with the installation of a tankless water-heater in 2006. Most recently (yesterday, 3-15-17), Nathan replaced pipes under our kitchen sink. 'Plumbing Peace of Mind'. That is on-target: we really do get peace of mind. We know we can entirely trust the work they do. Thank you, Nathan!
Alex was very thorough. After pointing out that one of the heating/cooling zones was not functioning, he went into the attic and found the issue: a disconnected duct and a non-functional motor. Another appointment is needed to repair so hoping he's the one assigned: Alex is efficient, straightforward and knowledgeable.
We had a leaky drain pipe that needed repair and made an appointment with Albert Nahman to send over a plumber. The plumber they sent, Monowar, was excellent. He showed up on time, was very respectful of our home (took all necessary COVID precautions, covered his shoes with plastic booties to prevent tracking in dirt), and did great work. It turned out that the damage was more than initially thought -- the pipe was cracked in addition to one of the couplers leaking -- but he stayed and got it all fixed.I will definitely use these guys again for further plumbing work.
Gail Wilson-Smith
6 months ago
I was quite impressed with Chris Hassett and the work he did. It was quite a busy time i.e., just after the heavy winds and rains, but Chris correctly diagnosed the problem, ordered the replacement part, installed it and made sure everything was in working condition before he left. I would definitely hire Chris Hassett at any time through Albert Nahman Plumbing and Heating. Three cheers!!!
Kitchen Rebel
7 years ago
Professional, fast, friendly service. And punctual!! I got a 2 hour window and was already dreading having to wait 2 hours, but Nathan N arrived 3 minutes into my 2 hour window.He fixed our blocked kitchen and bathroom sinks. He was very patient - we had difficulty reaching the landlord and we were concerned that we wouldn't be able to get the work done same day because we were heading out of town. He made several calls and was patient enough to sit and wait with us.He explained exactly what needed to be done, and showed us a pipe that was about to leak. I was so grateful because you know busted pipes never happen at convenient times. Work was quick and clean and professional, and came with a 2 year warranty.Nathan was without a doubt the most professional and nicest plumber we have ever met, not to mention the most well dressed and neatest plumber ever. I would highly recommend using this service, ask for Nathan!
Greg Pasquali
5 months ago
I called for service and they came the same week, showed up on time, and got the system cleaned, tuned and working well. The technician Arturo was very clear and easy to work with and did a good job of the work and of explaining the work.
Emily Schwartz
7 months ago
Wonderful service! Jason not only fixed the clogged garbage disposal he also solved our water pressure issue. Definitely worth the $$$ to hire these professionals.
I always use Albert Nahman. They are my go to plumbers and never disappoint.
Rita Carlson
3 months ago
Quick, responsive, helpful - broken diverter fixed! Thank you
I have an old in floor furnace and the pilot was not lighting. Lexi very quickly and kindly scheduled an appointment ASAP, and Chris H. arrived today. Chris is fantastic! He answered all of my questions and had the pilot lit and the heat on in no time. He also included a detailed explanation on my receipt for the landlord! Excellent service, great value, highly recommended!
The best experience ever I’ve had with a plumber, given that the problems they help you fix is almost always costly.I received a referral from my neighbor, and being frantic about my leak that I had discovered two weeks ago and forgot about until I happened to have to go under my sink - immediately (in the middle of the night) wrote to them, texted the number, and called the following day.Communication from initial contact to closing of work completion was stellar. (I reserved a star for future work.) They contacted me by text, phone call and email. When they had to reschedule, they fit me in the following day - my issue wasn’t necessarily an emergency in the scheme of things, but I think they understand that once a person has to call a plumber, responsiveness is critical.They sent me reminders via text and email; and when the plumber was on his way from the previous job, they also texted me. The two-hour window period was doable, but still, it was nice to receive notification that he was on his way.The plumber (Tri Doan) was professional, knowledgeable and respectful. I didn’t feel like I had gone to a car dealership and was treated according to my gender - the ladies know what I mean.Even marketing the membership deal was done patiently, using with the ipad app showing the difference between regular price and membership price, in addition to the perks one gets for the package. I saved the initial $25 off on repair, as well as received the discount not the work from having purchased the membership.While the actual repair wasn’t rocket science for the plumber - I couldn’t have done it myself - and don’t want to wear out my welcome with my male friends or relatives who know how to do these things; and I was able to get a clogged bathroom drain cleared (hair of course) all in the one visit, which was less than 2 hours.While it was a costly day from my perspective, had I delayed addressing both problems, it would definitely cost me more in the long run.Included in the annual membership is a plumbing inspection - which I will schedule after I recover from this (lol). Likely other issues will need to be addressed and scheduled.I am happy to recommend Albert Nahman Plumbing and Heating based on this initial experience alone.
Really appreciate Tad's professional and responsiveness to repair a leak under our kitchen sink. I booked online with an appointment a week out but he came out next day for a repeat customer. Thank you. Albert Nahman continues to be our go to company for plumbing needs.
Joanne Stetson
4 years ago
All the people I interacted with at Albert Nahman were extremely helpful, kind and thorough. They expediently responded (on a Sunday!) and were at my doorstep later that same day. Happy to work with them and will certainly call in them again for any plumbing needs.
John Shepherd
6 months ago
When placing our service call, I ask the person I spoke with the bring the best, highest quality garbage disposal unit they had. Unfortunately, the person we spoke with did not add that request to Angel's work order.But no worries! Angel left our house to grab what we wanted. He came back, installed it, and educated us on maintaining the unit. Angel was very kind and professional. This is one of the main reasons we keep coming back, they've always been honest and professional.
Kenneth Gross
2 months ago
The technicians at Albert Nahman have been helping us to maintain and improve our 109 year old Berkeley home for several years. This month, Nicholas made a variety of repairs to our waste water pipes and then removed an approximate 50 year old shower stall and replaced it with new one including new shower fixtures. All this took about 2 days. I marvel at the speed and high quality of the work all done in a very professional manner.
Monomar did an excellent job diagnosing and resolving the issue. He installed a quality garbage disposal and upgraded the under sink pipe.
No more leaking!!
My water heater was serviced by Stanley, who was professional throughout my experience. He volunteered helpful information several times, especially that the water heater manufacturer would probably pay to replace the worn-out part since it was just 4 years old. He called the manufacturer himself while I listened in to give info as needed. I ended up paying only the $49 service call, which makes me happy! I'm grateful that Stanley was so helpful & pleasant today.
Marcus was exceptional! He walked me through every step of the project and made sure to check in with me along the way if there was anything that came up. He relocated our A/C system seamlessly and serviced it fully to make sure we are ready for the hot days ahead. Marcus has promised to checkin to make sure the product is operating smoothly in the future. What a wonderful experience! 5 stars!
Excellent service. They arrived on time for the scheduled appointment and worked efficiently to fix the problem.
We were very pleased with the technician Deandre. He was very professional, friendly, and easy to communicate with. He diagnosed our leaking recirculating pump and installed a new pump and surrounding pipe. Highly recommend
Gabriel was very informative and discussed my options when he came to look at our current heating situation. He said it would take about an hour to identify the problem and figure out if my units would need to be replaced or not. I didnt want to get any more quotes after speaking with him as I wanted to hire him right on the spot. Thank you Albert Nahman Service for sending Gabriel to represent your company
Mark Bernfield
3 years ago
Tad Snowden came to our home to fix a number of issues involving our kitchen sink, clothes washer and other stuff. He was communicative, courteous, and knowledgeable. Explained everything really well and even made a diagram of the plumbing sink could understand what was happening. He was great, and provided great service. Thanks!
cathy fujitalam
7 months ago
Angel is absolutely the best service person I have ever had - polite, professional and honest. He also recommended a product that would help me in the future. Thank you, Angel!
We needed to have a part replaced on our very old floor furnace. Chris replaced the mica glass in the cap and reconnected the gas to our furnace. Then he lit the pilot light for us.We recently needed a plumber to provide and install a p-trap and tailpiece underneath a bathroom sink. Jared completed the job efficiently in under an hour.
Robert Ammirati
4 years ago
Super professional plumber, super knowledgeable when explaining what went wrong. Understood pricing for repair and how repair costs roughly itemized out. He was very Conversant with Nahman's repair policies. Also, the office end was great at setting up and fine-tuning appointments.
Angel arrived on time and evaluated our toilet leak quickly. We had assumed a leaking wax seal but it turned out it was a damaged pipe. We are hoping we can get Angel back when it’s time to do the work.
Exceptional level of service from Valentino and his colleague. Professional, courteous and very knowledgeable about my heater service. Highly recommend.
Peter Schiller
3 years ago
I'm usually good at clearing the drain lines in my house; you have to be when your house was built in 1891. But this time I couldn't get my kitchen sink to drain no matter what I tried so I called Albert Nahman Plumbing. I have used Nahman Plumbing for several years and each time the experience has been outstanding; they show up on time, their technicians are very skilled, friendly, get the job done quickly without any hassle, and guarantee the work they do. This time was no exception. Sal, one of their technicians, quickly determined what was going on and gave me an estimate of what it would cost to resolve the problem before he started. He also assured me that regardless of long it would take to resolve the issue, the cost would not exceed his estimate. Using specialized equipment he was able to clear the blockage, which it turned out was approximately 30 ft down the line. When he was done, Sal ran tests to make sure that everything was working properly and then he throughly cleaned the entire area where he had been working. Great customer service!
nick zamorano
6 months ago
Professional and expert customer service. Reliable and on time. Repair was fast and tech was respectful of home. Cost of labor was pricey but it's to be expected with most plumbing companies. Cost of estimate was refunded to my credit card which was appreciated.
Both technicians were professional. Both cleaned up the bathroom, after completing the work request. Provided good tips, in maintaining the new faucets. Plan to use again, to replace my kitchen sink.
Shirley Lincoln
3 years ago
As always, the service person was on time, very efficient & completed the task at hand with politeness & good cheer considering that he was hampered by mask & gloves. He left the site in a very clean manner, arrived on time & comported himself as all Nahman staff have done in the past. Thank you for a job well done.
Gregory Goldman
5 years ago
Jonny E. is extremely competent, thoughtful, and patient. He quickly determined and resolved the plumbing issues at my house. Equally important, he clearly explained to me all current and upcoming issues, and even found some more things wrong that he immediately addressed. His quick and thorough work save me hundreds of dollars! I would absolutely use his services again.
Jacki D. Dennis
9 months ago
Angel the plumber was timely, professional and a good listener.
He was able to see and explain to me where he thought the toliet leak was coming from and what would probably fix the problem.
victoria brady
5 months ago
On-time arrival; friendly, professional, and knowledgeable plumber; answered my questions and showed me how to adjust new water heater. I feel confident that the work was done well and although Nahman’s is pricey, I would call them again.
My backyard hose bibb was leaking, when I went to remove it I could tell it was not on a thread and being that I hadn't see a compression hose bibb before and didn't want to damage the pipe I called Albert Nahman plumbing. Tibby came out removed the old one cleaned the pipe and put on a brand new one. When he went to grab the bibb he told me he'd be back in an hour and was. Friendly guy very professional.
Michael Manchego
a year ago
Tad is very professional and demonstrates that he cares for his clients. Tad did an excellent job and resolved the house plumbing issue. Thank you Tad! I strongly recommend Tad and the company he works for.
Tad showed up right on time and got the job done right. I was tempted to install the kitchen faucet myself but thankfully went with the pros! The old faucet needed a special tool for removal. Some other modifications required a quick visit to a supplier. Tad also provided some advice for some future plumbing needs (a simple toilet repair that I WILL try). He also assessed how to get a Flo by Moen installed and will be providing a full quote soon. Super calm, professional, relaxing manner. The kind of technician you want in your house. Tad is the BEST. My wife and I are very satisfied. I should add that we have used Nahman's plumbing services for decades and his team are consistently professional like this.
I'm having a great experience with Albert Nahman Plumbing. Tad S. came out to assess a tricky leak and spent 2 hours with me, crawling under the house and following pipes until we pinpointed the leak. It was hard to find, and now that we know exactly where it is, we can limit repairs to the affected area, rather than do a more costly bypass that had been recommended by another company. Very successful, and Tad was friendly, thoughtful, and extremely competent. Highly recommended.
Hermenio really took the time to walk me through the price of replacing my (pretty expensive!) shower faucet, and offered a couple of options. I appreciated his expertise and patience. He was just GREAT!
James Dougherty
10 months ago
Our Technician Marcus was outstanding. Super knowledgeable about all the equipment he serviced, explained everything he was doing and why. Very pleased with the service Marcus did on our heating system. Thank you Marcus and Albert Nahman Plumbing, Heating and Cooling. I’ll be back!
Jared arrived on time, explained the problem with my water heater, and quickly got it working again. He could have said it couldn’t be repaired and needed immediate replacement— but he didn’t. I just bought my place and knew from the inspector’s report that the WH is nearing the end of its life (15+ years old). I told him I just want to be able to limp along until I can research options and shop around. At my request Jared prepared quotes for replacement with a conventional gas, electric heat pump or tankless unit. No high pressure sales tactics applied when I told him I planned to shop around. A first rate outfit. I would call them again w/o hesitation.
No other plumbing and heating system companies we called were willing to repair our broken water heating system which connected to both radiant floor and domestic water. Tony Conteras is the in-house expert on these systems for AN, and he recommended exactly what we needed. He provided instant support, guidance, and pricing, and managed the entire project professionally, with great attention to detail, and there were no surprises. The install is very clean and professional. Even when the tankless water heater that was delivered had a minor damage in transport Tony procured new equipment the same day and within days we had a very solid upgrade to the old heating and water heater system inching all the old valves, pumps, thermostats which were outdated. We are extremely pleased with the new system and I highly recommend Tony for any complicated installations and if you value quality and professional service. We have had many plumbers over the years, and are most impressed with this firm.
Chris did a great job assessing my old garden irrigation system, so now I know what works and what doesn’t!
Diane Trewin
8 months ago
Office staff was extremely unresponsive. I called to get status of replacement part on four different days. Each time I was promised a call back which I did not get. Finally I got through to someone who immediately scheduled a repair appointment. I had been waiting a month—Who knows when the part had actually arrived. The service person, Ismael, was prompt and helpful. I would have rated him highly.
Morgen Elizabethchild
7 months ago
Tony was so great. Explained what he found and the solution. Provided estimate for repair. This is a great company.
They did a great job on my sewer clog situation a few months ago.Not so great on furnace maintenance. The $154 quoted as the service fee was not the 'cost of service'. The $154 was for the tech walking through the door. The actual minimal tune-up service was going to be an additional $500+!!! And the tech was primarily interested in selling me a $1600 air purifier. I paid him for walking through the door and determining that my furnace needed only a minimal tune-up and sent him on his way. Going to find another contractor to do the work.Later: They are refunding the $154. I appreciate that. Need to be up front about costs though. And more service and less sales from the tech.
Wow, STANLEY was so professional & we appreciated his calm and knowledge. He solved the problem we will always call on this company because of him.
Sarah Carlson
2 months ago
I had a positive experience with a long overdue faucet repair. I had an appointment made for the next day, but due to a cancellation I was very happy to have same day service. Steve M. showed up and was very careful in my home, using shoe covers and making sure the worksite was cleaned up. I had a challenging job because I requested to keep my faucet which is original to my house, and it had rusted at some awful place where it made it a real job to get the old faucet out. He provided me options, and explained what it could cost to replace the faucet vs a possibly unpredictable repair. He gave me accurate estimates and my project was completed at the anticipated cost. Steve stuck with the challenge and was able to salvage my faucet, and made sure I was happy with the work before he left. I would be happy to have him work on my next project.
Javier P. worked on clogged kitchen drain and replaced two outdoor hose faucets. The kitchen drain was more complicated than expected, but Javier took the time to get everything cleaned out. He did excellent work! I have used Nahman plumbing for many years because they do quality work. I will continue using them.
I am very pleased with Albert Nahman Plumbing.I have used them serval times and each event was very professional. My latest experience was no exception. Mr. King arrived on time, masked and booted. He was very knowledgeable, courteous and respectful. We discussed several options to the problem and worked out the best approach.I will continue to use A.Nahman Plumbing for all my plumbing and heating issues. Thank you for being a reputable business.
Jennifer Overton
6 years ago
I called Albert Nahman Plumbing and Heating this time because our water heater was leaking and the temperature kept getting lower over time. When I called I asked if they do repair and they said they try to repair instead of replacing if possible.I have used Albert Nahman Plumbing and Heating multiple times and have had great experiences with them. Mauricio and Mike spent quite some time diagnosing and fixing my plumbing problems.Mauricio and Mike came to my house and told me the water heater could be repaired but it would only last a couple of years. I decided to replace and got a new one installed for less than I expected. Thanks for your commitment to excellence, it shows and helps! I would NEVER use another company again and I would recommend them to everyone!!!
Elaine Baden
6 months ago
Great crew. Very professional and clean. Not great otherwise. Gave incorrect information on permit requirements. Buyer beware!
Tomas and Tibby came out and fixed our kitchen sink leak and garbage disposal attachment. They did an excellent job. Even though it was a more difficult job than originally anticipated, they didn't take up too much time and were super nice about it. They also explained what they were doing as they were doing it it. Their great sense of humor was a big plus.They were very good about boot covers and face masks the entire time.
Peter Beeler
9 months ago
Our garbage disposal stopped working and we called Nahman. The tech who came, Jared, initially thought that the unit was broken and told us the price for a new one. We agreed to installation and he began. But he found the problem wasn't a faulty InSinkErator, but a bad power socket, and he told us. So we ended up paying only the $95 diagnostic fee. Thank goodness for honest workers!
Marilyn Fabe
5 months ago
Extremely quick response to our need--installation of a new water heater. a team of two men came out the same day and completed the work in a timely way. They were up for any challenge--in this case removing a very fat (recently deceased) squirrel that had gotten stuck in our exhaust pipe, and helped me to dispose of it. I appreciated their good humor about the surprise.
Chris was my technician and he provided maintenance to my tank less water heater. Water would get hot, but after 10 min or so, would go cold. Then, one had to wait for the water to get hot again. Before doing anything, he assessed the possibilities and communicated them to me. He also double checked with the main office for any parts that might be needed. My tank is actually in pretty good condition, so I opted for maintenance. Chris is friendly, professional and communicative. I highly recommend Albert Nahman Plumbing Services.
Nathan came out to replace the faucet valves in our bathroom, and he was great! Professional, skillful, personable, and he went above and beyond by cutting down the valve stems to make them fit better in our sink. The price was fixed in advance, so he didn't have to do that, but it has made a real difference in the looks and operation of the faucets.
Stephanie Burke
2 months ago
DeAndre was great. When snaking a drain turned out to be a larger project he checked in with me several times along the way about both the scope and cost changes. I really appreciated his ability to get the job done the same day.
Barbara Ekerdt
5 months ago
We called in because our dishwasher has been spraying water out of the underside for a few weeks now. We called on Monday and were scheduled for Tuesday afternoon. We were kept informed on timing delay due to a previous job taking longer than expected. Our technician was professional, kind, and ready to help how he could, including going to a hardware store to purchase the correct tubing. He made sure there was no more water leakage before leaving and shared all the pictures he took. Will definitely use this company again. Thanks!
Larry Nucci
11 months ago
Stanley King was absolutely professional. He very quickly accurately diagnosed the source of the leak from our bathroom. He arranged to get the correct replacement parts and completely resolved the problem with our toilet. He and his coworker cleaned up afterwards leaving everything looking great. I was very impressed with everything that was done.
dalia schwartz
2 weeks ago
Chris came first thing in the morning and fix the problem and after not having water since 6 pm the night before I’m so happy to be able to turn on the water! Good, fast and reliable job.
Great experience; Jared diagnosed the problem, got on the phone to check if parts were available same day, and ordered them! My smelly teens were able to shower with hot water! Priceless!! Thanks to all of the A.N. employees who came!
Holly M Smith
3 years ago
After much discussion with other technicians from Nahman, we had Enrique to install a small water heater under our kitchen sink, to help solve the problem of slow water heating from the central on-demand heater in basement. He worked efficiently and cleaned up well and explained both devices to me. The heater seems to be working very well, and providing a good solution to our problem.
Julie Abraham
4 weeks ago
Deandre was great! He replaced a water heater at our rental property quickly and efficiently. We would like to have him service our property in the future.
Christopher Mortweet
10 months ago
Called the team on a Saturday morning, their dispatcher walked me through some trouble shooting to minimize damage from a leak. Plumber came a few hours later, gave me an honest quote and suggested I might not even need to do the work. Was supportive when I decided that I could live without the expensiveirrigation pipe fix. This will be my go-to company from now on
Ray was fantastic! He arrived on-time, inspected my floor furnace (which I've learned is also called a gravity furnace), and was just overall very friendly and informative. I usually ask an annoying number of questions, but Ray happily answered all of my questions with straightforward, honest answers. He also didn't even bat an eyelash when he had to go down into our house's *incredibly* tight crawlspace. Could not recommend a technician more. He didn't try to upsell me on anything, which made me happy/willing to ask about future replacement options. 5/5 stars.As far as the company goes, it took 5 calls to various other companies before finding one that would service my old floor furnace. Thank you so much for providing this service even though I assume it's not a huge money-maker for you. You've made my family, but more importantly my insurance agent and mortgage company, very happy. Also 5/5 stars.
Tad visited us today to handle problems with our hot water dispenser in the kitchen and sink stopper in the bathroom. He took care of the problems quickly and efficiently and clearly explained what he did and what he recommended for the hot water dispenser if issues arise in the future. We were very satisfied with his work.
I had hired a private handyman for two delicate jobs and couldn’t do them for fear of cracking the glass kitchen counter or the toilet. Deepak explained the risks, took his time and solved both.
Molly Ireland
4 months ago
Angel was brilliant!! Friendly, patient, professional, efficient. He clearly explained everything that he did and walked me through what seems to have caused the blockage. He answered questions about pricing straightforwardly and clearly. Fast, painless service. (And he’s good with animals!) What a relief!
We had Albert Bagman Plumbing come out to investigate the cause of deficient water temperature in our apartment. Our technician Jose did an excellent job - was prompt, professional, responsive and knowledgeable - and helped us figure out a solution to our problem. We highly recommend this company.
The guys were great! Professional, on time and very thorough.
We will definitely be using them again!
Albert Nahman do quality work. However, the work was expensive. They charged me $375 for snaking my bathtub drain. They did the job well but I think the going rate is between $150 and $200. So they are a little bit on the expensive side.
Melinda MaxwellSmith
4 years ago
I felt heard every step of the way, from first contact to completion of the job. Alexander was prompt, knowledgeable, courteous and skilled. I phoned to tell the front office how pleased I was with Alber Nahman Plumbers for two reasons: 1. The plumber with whom I interacted was terrific, and 2. Albert Nahman Plumbing and Heating generosly supports Coalition of Concerned Medical Professionals, an all volunteer organization that is working to make sure health care in our community is a right, not a privilege. Thank you, Albert Nahman and Company!
We called Albert Nahman Plumbing after our heat stopped working and suddenly started blowing cold air. They sent out Mauricio the very next day to look at our entire HVAC/ heat pump system. We actually had 4 separate companies come look at the system as we are a small nonprofit and wanted to make sure we were getting accurate quotes. Of the four, Mauricio was the most thorough and the only technician who made sure to explain the problem to me instead of just telling us how much it would cost to repair. He even took photos to show me the damage to the system and where/how things had gone wrong. He was extremely knowledgeable, thorough, and trustworthy. He took his time to do everything right. It's working perfectly now! THANK YOU!
Naomi Schulz
10 months ago
This plumbing service is prompt and well coordinated, and the plumber skillfully addressed the issues we had. However, the service was hugely overpriced. I had two simple and quick plumbing jobs needing only two small washers and less than an hour’s worth of labor, and the cost was over $600. If you call Albert Nahman for any plumbing work, make sure to ask them for a quote before they do anything. In my case the quote wasn’t automatically offered up front. Definitely worth shopping around for less expensive service.
David Coolidge
a year ago
Tech made a house call, he was efficient, effective, and polite. Arrived in the 8:00 to 12:00 time window. Corrected the problem quickly. The charge was substantial for the work performed but not exorbitant. In effect I paid full price in order to have a pesky problem go away.
Gina Portillo
9 months ago
Our two 30 year old wall furnaces were replaced efficiently and timely today! Very respectful of our home which just had new flooring installed. Ensured all debris from removal of our 30 year old furnaces was contained and removed from the home. Answered any and all questions I had, and ensured I understood how my new digital thermostats worked! I also appreciated the company’s attempt to provide me with a sooner install date but the flooring install did not allow for that. Regardless, I so appreciated the effort!
Not only did he find the leak, but he provided a quick fix that allowed me to have water supplied to my property immediately while waiting for him to get parts to permanently fix the shower handle that needed to be replaced. It was more than I expected and at a very reasonable price
I've called on Albert Nahman Plumbing a few times and recently always request Deepak Sharma. While everyone is qualified, I prefer to build a relationship with one technician. I always request Deepak providing it's not an emergency service. In addition to knowing his trade and always providing professional service, he's respectful about being in someones home tidying up when finished and always finding the right solution, not cookie cutter, to address my needs.
Tony Contreras was professional, highly skilled, and responsive to my additional concerns. Jared Brown was also professional and responsive in making his estimate. Freddie Tumaneng was professional and responsive in replacing my water heater and my hot water recirculation pump. Christopher Willis was professional, skilled, and responsive in replacing my toilet.
Jared came to look over my cottage and give me an estimate on installing or improving my tankless water heater, which takes forevvver to heat water. As it turned out, it would cost too much for me to justify right now, but Jared was so polite and kind and patient in helping me to this conclusion, I will definitely call Nahman if I change my mind.
The guy who showed up was professional but I was able to find another very good company to do the work for half of what they quoted me. This place is a bit too expensive.
Deepak Sharma was terrific. He was on-time, friendly & provided both excellent service as well as being patient & informative with my questions. I’d gladly use this company again.
David Irwin
10 months ago
From my first phone call to the receptionists until the last day of cleanup my experience with Albert Nahman Plumbing and Heating was nothing short of exceptional !The front office answered and returned calls and texts punctually . Their continued updates let me know when the plumbers were arriving each day .The explanations I was given for the scope of the work was clear and the bid was very fair . They were very professional in working with my landscape contractor in coordinating the project . The entire job was professionally done and came in on time and on estimate ! I was very appreciative that on the last day of work Albert Nahman stopped by personally to discuss my satisfaction with the project .From beginning to end ,top to bottom a five star business !David Irwin
Candace Jackman
6 months ago
Jason was amazing. Professional, kind, efficient, great communicator. Fixed our issue and we are back to normal!
William Webster
5 months ago
Monowar Hossain is a remarkably good plumber and a delight to work with. He is very experienced and dedicated to very high quality service. We had a difficult and complex repair problem involving frozen, leaking Kohler bathroom sink faucet valves that defied removal after many years of use. But Monowar did it and also did a beautiful installation of new valves and other sink essential parts. His work and work ethic are A+++. Our sincere appreciation to Monowar and Albert Nahman Plumbing and Heating. Their service was well worth every penny.
Valerie Hellmold
2 months ago
Brandon knows his stuff! He installed a Mitsubishi heat pump in my house and was excellent! He was professional, knowledgeable, courteous and answered all my questions. Thank you so much Brandon!
Quality, knowledgeable plumbers. Deepak mainly handles hot water heaters, but knew enough to immediately diagnose our hyrdronic system. More so than other hydronic specialist we have hired. He also called in a supervisor with specialist knowledge of hydronics to confirm and advise. Overall very impressed with his handling of this project and super glad to have finally found a reputable plumbing service. Thank you Deepak!
We were returning customers - excellent customers over the past 3 years. We called because our heat quit and we have a medically fragile child. They said they would send someone in 48 hours. During the time they said we could expect the technician, they cancelled. Then, they said they would get back to us before 9 the next morning to re-schedule. They did not. We called them. They said they would call before the end of the day. That was 10 days ago and we have not heard from them. NEVER AGAIN!
Elaine Menefee
4 months ago
Chris was friendly and competent. He was also quick and repaired the issue.
I am formally a Facilities Director and used them many times. However, I called them and had them unclog a kitchen sink in my home. Once they arrived, the plumber didn’t have a basic part needed in his truck and left to get it. After he was done snaking my drain, he informed me I owed over $900. I was stunned but paid the bill with a credit card. I was told I’d receive a bill by email but that never happened. BEWARE!!!! Don’t think about using them unless you get a quote up front. I still feel burned by them to this day.
Gerard Menut
5 months ago
I had scheduled preventative cleaning, but after initial video inspection my old sewer lateral required complete replacement due to multiple breaks in the clay pipes and root intrusions. Trench-less lateral replacement was used. The team was clearly very skilled in this method and the work went very smoothly, with only a short interruption of service. More expensive than I was planning, but this is a permanent solution, completely eliminating the risk of future obstruction, and the need for periodic maintenance. Peace of mind: priceless!
Reggie Hillmon
7 months ago
Stanley has sort have become assigned to my house for my work requests and each time I see him at the door I couldn’t be happier. He’s always professional, personable, honest, and thorough. I know I’m taken care of when he’s on the job.
Tony is a Professional. He managed my job and everything went perfectly. He is a fantastic technician, manager and person. I give the highest rating possible and recommend him fully!
Albert Naham’s price was the best of three offers. The work was quick and quiet! Brandon and Tony were efficient! Great work! You
Brenda North
10 months ago
Ishmael was very helpful and informative. Just like one of the family! He was clean and clear on what we needed. And finished the work in a timely fashion.Thank you young man, and God bless you
Ruban Tamrakar
3 months ago
Steve was awesome and informative about my leak. He was solution driven and got my leak fixed in no time.
Janet Peischel
4 years ago
I have an electric wall heater that wasn't working. I called Kruse and the repairman's response was Oh, we don't do electric--they're too unreliable and break down. I fully expected to have to buy a whole new system which would cost thousands of dollars. When Tad arrived, he optimistically suggested we take a look at the heater, quickly removed the front, hit the reset button, and my heater immediately began generating heat. He thoroughly cleaned the unit and put the front back on. I was delighted to write a check for $165 rather than $5000. I'm a business owner, so I appreciate Tad's problem-solving orientation, great attitude and overall terrific customer service. Happy to recommend Tad and Albert Naham to others.
Very good experience with this company. Called and customer service was great. Understood my sense of urgency and was very understanding. Jose, our tech was on time.very thorough and listened to us. Examined all areas and found issue. Very courtesy and respectful of home. Most of all they seemed honest. An initial estimate we got from another company was $6000. Jose fixed everything with a warranty for just under $800. Som glad I called this company!
Wayne Mckinney
8 months ago
Albert Nahman plumbing took me seriously and bid a beefy Carrier humidifier. All other companies either no-bid, or proposed other much less effective units. Their technician, Alex Iglecias was competent, professional, and very personable. When the initial installation had a problem Alex came back on his day off to fix it.
James Mooney
7 months ago
Ishmael provided a very clear range of options to address our issue. He followed up later to resolve a problem that arose post-installation
Stanley was wonderful in every way. Kind, competent, polite, finished the job with no fuss and left us with a clean and functional bathroom! Stanley was refreshingly straight forward, explained all our options to us, let us take some time to ask questions and make decisions without hurrying us. His work has proven to be sound and we are very very happy to have met him. Also this was our introduction to Nahman plumbing and heating and we will definitely use Nahman Plumbing and Heating for future maintenance and repairs! Thank you again to Stanley!! He made our day :)
Virginia Perrella
8 years ago
Really friendly person to invite into my daycare home to do repairs while the children were downstairs. Everybody liked Mike the plumber. He made two repairs that will help us save water and stop the annoyance of an endlessly refilling toilet and a shower handle that didn't work. I really appreciate his explanation of what was needed and why and everything he did works fine now. Thanks.
Biljana Horn
4 months ago
I used this company for water pressure cartridge replacement. I bought the cartridge and had it available on site for them. They came promptly and on time. The estimate for the job was $704 - so 3 time higher than I would have expected. The plumber who came out was an “estimator”. If I did not accept the estimate they charged $100 for coming out, which might have been a reasonable thing to do if this was a big job. Water pressure cartridge replacement usually takes 30 min to a skilled plumber. I would not recommend this company to anyone who cares about value or price. I sent a complaint to the owner, but have not heard back from them.
Sarah O'Rourke
9 months ago
Steve was great! Very informative and talked us through the process also looked at our water heater on the way out.
Fernando installed new tub and prepared all plumbing connections, new tile and enclosure wall. Re-piped bathroom including replacement of pipes in the walls and under the house. And replaced all walls and openings, fabricated custom cover for access hole and sealed everything. All fixtures work great, don't leak and look professional!
Jose arrived promptly at at the agreed time and installed the new faucet. It now works great! He had earlier suggested that I buy the faucet since Nayman did not stock it and I would save by buying it myself.He also looked at a shower that was not functioning very well and suggested that I could simply solve the problem by buying a new shower head.I have used Nahman in the past and will continue to do so in the future.
Grant Shellen
3 years ago
I was having an issue with my shower water temperature and Chris came to evaluate. He listened, performed some diagnostic tests, and explained how I could remedy the problem. He also advised me on what NOT to do with my tankless water heater, which would save me money or at least buy me time before it needs replacement.
THE REVIEWER CANNOT RECOMMEND THIS ESTABLISHMENT.Was quoted $1,500 to fix a rattling pipe at my shower and faucet. When I asked how much less it would cost if I bought the part myself, (a simple water valve) the person giving me the estimate, (that I paid $95 for) then quoted me $1,000.This made me suspicious because I knew for a fact that there were no parts on the faucet or the valve that cost $500.So I went down to the sink factory, on San Pablo avenue off of the corner of Delaware Street in Berkeley, and explained my problem, got a valve, and a Delta water diverter, (The little pull-up thing, that diverts water to the shower as opposed to the tub) and just finished installing it all myself and under an hour.Cost: Under $100, including my time.Disappointed by yet another old school Berkeley establishment (I no longer recommend The People's Mechanic on San Pablo either) that had a great reputation and totally let me down. I cannot recommend this place.I'm sure they will comment below, with some polite word salad and spin, and say something to try to straighten it out and save face, but in this case, an ounce of prevention would have been worth a pound of bad review.Lesson: Seniority does not equal Superiority
Walter Remy
10 months ago
The work was done in a professional manner by the crew and we are very satisfied with the result.
Albert Nahman Services has a qualified staff to ensure customer satisfaction.
I gave it a five star rating
Monowar Hussein did the research and completed the work methodically. He was professional and even though this company is a bit more expensive, the quality of the work seemed to match the price. I would likely use them again, especially for more complex projects.
From the beginning of my washer drain saga, each of the technicians who came were AWESOME. I called Albert Nahman as a second opinion (independently) after a terrible experience from a plumbing company my warranty company hired when the issue first arose after being in my place only ONE WEEK. They were so nice and professional, informative and communicative through each step of the process of their work. Each technician took the time to explain the issues they saw and what the fix would be for the issue. They were patient with my follow up questions and made feel feel truly supported in my dilemma. Everyone worked really quickly to resolve my issue. A lot faster than what it took trying to go through my warranty company.. I truly enjoyed having them in my home. They brought me so much ease. The way they repaired and repiped the washer drain looks SO NICE and elegant. It's very aesthetically pleasing and my design brain is thrilled about how nice it looks. (LOL sorry if that's a weird compliment). I'm extremely grateful for the work they did.
Shirley Traynor
2 years ago
2 men arrived about 1/2 hr late, and began thorough job. Fairly courteous.Though I had questions about their competence, both guys did a fine job.They even saved us some $ by suggesting that we did not need 2 sinks pumped out. They installed toilet seat that we had ordered, and had parts on truck needed for basin repair. Also installed under kit. sink water filter. Very satisfied with their work.
Arrived on time and explained how they would repair the leaking pipe. They quickly removed a section of sidewalk to get to the pipe and repaired the leak in no time. They then repaired the sidewalk. Jose and his workers were always courteous and answered all my questions. I will certainly call them again for any plumbing problems.
These people were great! They installed an outdoor natural gas line for our firepit and grill. The two technicians were super professional and knowledgeable. I highly recommend going with Albert Nahman!!
Emilia Franco
7 years ago
Awesome service! Bart McCoy, plumbing professional, is extremely knowledgeable about plumbing and heating. He explained to me the steps he had to perform in order to get my family and I going with hot water. I felt very comfortable and assured that he was doing everything possible to find the gas leak that had us very worried. He also understood the fact that we were moving into our home at the same time and he made it extremely easy for us. We will definitely call Bart back for any other plumbing and heating issues that may arise. Thanks again Bart for the awesome service and professionalism!
Robert Piechuta
a month ago
Carlos Del Toro had excellent advice about the leak, probably a galvazined pipe under the bottom floor concrete slab: Contact a leak detection service (he recommended several) and have them pinpoint the leak. Oddly, after several days, the leak specialists came and the leak had plugged itself! Temporary I'm sure. Will be contacting Albert Naham again after we can locate the source of the leak.
Tad and team were nothing short of amazing. We had a horrible flood situation in our basement that resulted in 2+ feet of water - they were able to come out right away to tackle a number of time sensitive issues. They pumped out all of the water, fixed the broken pipe, and replaced the sump pump. They were the most professional and NICE guys - went above and beyond to help us. They even helped to remove the heavy personal belongings from the basement even though that was not in the scope of work. Thank you!
Pamela Bendich
a year ago
After discovering a leak in my basement, I called Albert Nahman to have them discover the cause and do repair. I was scheduled for between 12-2pm but got a text a little later for earlier time. When you have a leak, earlier is always better. The technician came, discovered the issue and repaired the problem all before my initial appt time. Thank you!
Parts needed for the master shower repair were ordered by the owner directly from Grohe according to the Plumber specification
Mr. Dunn and his assistant ran the snake twice nd removed the clog. They answered my questions and provided the information I needed to plan a long-term solution to my drainage situation. I'm looking forward to the camera inspection, which is the next step.
Our hot water heater's warranty was about up with the manufacturer. Nahman came out to replace parts for it, but would not give us a parts cost for their work, which we needed to submit for warranty purposes. We asked via phone and email numerous times, but they ignored us. They charge per job, parts and labor together, and, I guess, are too big to take the time, or, more likely they don't want people to know how much they're overcharging for their services. Highly unsatisfactory client interaction. Now the warranty's dead - hey, and so's our hot water heater - the fix didn't do it. Stay clear.
Many thanks to Ruben, Jose and Rafael for the execution and remediation of some plumbing problems in a timely manner and for their recommendations. They removed and replaced the remaining galvanized pipe in the house as well as the rerouting of some existing pipes. They arrived when they said they would and kept me apprised of any issues that they encountered. Over all everything was very straight forward and there were no surprises. If there is a need in the future I would have no issue with using Albert Nahman Plumbing, Heating, and Cooling.
Manawar was one of the best technicians I have ever had. He was very knowledgeable, an excellent listener and so genuine. He explained everything he was doing and helped me make decisions that would save me money in the long run. He not only dealt with the business side but also with the human side. He is so ethical, honest and incredibly customer focused. Manawar fixed all the problems I was having. He is such an asset to Albert Nahman.
perri franskoviak
4 months ago
Denis was extremely professional and communicated with me all along the way, including taking photos to show me what he’d done. I highly recommend this company.
I found a minor leak under my sink on Tuesday morning. By Wednesday morning, Herminio and his assistant tech had identified my leak and installed new pipes. Helpful and timely service.
I can't be more complimentary of the service we received from Albert Nahman Services, especially given that we're in the middle of the COVID crisis. When we determined that our 15 year-old water heater needed replacement, I called Albert Nahman and was immediately put through to Gabriel who suggested that we could do the initial site visit via Facetime. Within 15 minutes he determined that the replacement would be straightforward. After an hour or so of follow up texts and e-mails, we had a signed contract and an appointment for 9 am the next day. Gabriel and his colleague Fernando were on time. (Actually a few minutes early.) They were friendly, professional, communicative, competent and thorough, and meticulous about leaving the area clean.Just a great service experience all 'round. Thanks guys!
antoinette douglas
10 months ago
They gave me a diagnosis and estimate to repair my furnace.Chris, the technician, was very professional and nice and extremely patient as I talked to him the entire time he was working. He gets 5 Stars. The 4 Stars is for the company, service hours not convenient and they don't give a cost breakdown on estimates. This could be common practice but it makes me uncomfortable I like to know what I'm paying for.
Christine Aceves
3 years ago
Anthony was awesome!! He was thorough and explained everything completely. As a bonus: I was on crutches and Anthony showed concern for me; he made sure to make the visit as physically easy as possible.Albert Nahman has been my plumber for over thirty years and his staff remains top notch in every way!
Matthew Hirschtritt
a year ago
Jose was right on time, listened carefully to the issue, and diagnosed the problem quickly. He appropriately called Rinnai for technical advice and followed through with what they told him. He repaired a leaky pipe and cleaned out my tankless water heater. He even offered to come back under warranty if the issue I had happened again.
Just wanted to share what a great experience I had with Tad. He was so friendly, efficient and knowledgeable and he fixed my gas leak which had been bothering me for a while. Same day service as well.
Steve Marzocco was sent to me to figure out why the toilet in my newly constructed bathroom was leaking at the base. He could see right away that the style of my leaky toilet did not support the needs of my life in a wheelchair. He carefully considered my toilet needs, understood the rigors that my disability puts on any appliance, what would fit in the space and then researched the market afterwards. Last week he installed his best choice and it is perfect.I’m so very impressed not only with Steve’s technical competency but especially his heartfelt intention to provide me with the best possible lifelong solution. His professional excellence far exceeded all the other subcontractors I dealt with during this past year. I am so grateful for his personalized service it feels like he did me a favor.
Absolutely great, fast and effective service. Demone was awesome and I couldn't be happier with his work.
Albert Nahman Services was the only plumber out of *nine* I called who had the expertise to fix tankless heaters and were able to come out within 24 hours to fix it, which was much appreciated since we had no hot water. Tony Contreras was professional, thorough, patiently answered all of my questions, and gave me some much needed advice on how to prevent a similar problem in the future. Highly recommended!
Carol Kasparek
2 months ago
Nahman continually communicated up to introducing Chris before his arrival. Chris was early, attentive, considerate, efficient. We had warmth within minutes. Thanks, Chris!Angel quickly assessed the shower problem, explained what was needed & why, arranged for parts & installation. Much appreciated.
Technician Monowar Hossain was friendly and efficient. He was thorough in diagnosing the problem with my toilet, and he explained clearly the repair options and pricing. The invoice he sent contained before and after pictures of the toilet. I thought that was cool.
Rubin Rodriguez was the technician that came to fix our pipe leak. He arrived on time, assessed the problem and was able to fix it in a timely manner.
The company was so great to work with. Answered their phone quickly and communicated through text and call throughout the process.
Susan Londerville
3 years ago
Tad was exactly on time, explained what he was doing, answered questions, was quick and efficient, and not only solved the problem i was having but fixed the incipient problems he spotted with the same plumbing. i have used this company three times in the past year (old house, old plumbing!) and their service people, including in office staff were professional and all around pleasant. i would definitely used this company again.
Gregory Wrenn
5 years ago
Just had a new tankless on-demand water heater and boiler for our radiant heating system installed by Tony and his crew. Outstanding work! We've been using Albert Nahman Plumbing exclusively since moving to the East Bay three years ago. This company comes with my highest recommendation. Highly trained, professional, dedicated workers. Best quality supplies and equipment. It puts my mind at ease knowing that our home plumbing system is in good hands. Thanks, Tony!
Jose was fantastic - explained the issues clearly and the options clearly. Fixed the problem same day and we ran tests together to ensure it was properly working. Will definitely call again in the future!
Monowar came to diagnose the water leaking problem of the 3 month old Bradford water heater, he then ordered a new replacement. Next day he and Almad together did the replacement. A nice job was done.
Tony C. was absolutely awesome. He was clearly extremely knowledgeable and had a wealth of experience. Our hot water heater was acting up and he thoroughly researched the potential problem(s), methodically tinkering and testing while providing additional suggestions on how to improve the life of the unit, going forward. He was able to rectify the main issue on the spot in a timely fashion and even went above and beyond, taking the initiative afterward to create a better solution to a completely separate (safety) issue on the tank. I was blown away and so pleasantly surprised by his professionalism, sincerity, and dedication to his work. This man cares, and it shows. Thanks, Tony!
Our second story tub/shower waste and overflow pipe sprang a leak and leaked into our kitchen. Nathan N. arrived promptly and correctly diagnosed the problem. He set us up with an appointment to repair the leak the very next day. Nathan was very courteous and easy to work with. We felt quite confident to know the repair process would be underway quickly. The next day, Nick and Alfonso also arrived promptly. They were able to efficiently replace our broken waste and overflow pipe within 3 hours. We are so pleased to be able to shower again!
Jef Cunningham
4 months ago
If you use this company ask specifically for Steve Marzocco. He’s brilliant at diagnosing a problem and addressing it. Fantastic person to work with.
Kent Dutrieux
4 years ago
This business is truly a professional organization. We’ve had three different visits about our tankless water heater and they were able to solve the immediate problem that it was having but in the end we all came to the same conclusion, the unit had to be put down for our sanity and s new one had too be put in. Through out the entire process we enjoyed working with the guys who came out and the ladies that coordinated the action back at the office. I don’t think I will ever be calling another plumbing company. If you want great service at a reasonable price use Albert Nahman Plumbing. One very satisfied customer.
Jose was on time, carefully assessed our plumbing setup and the work needed, and outlined the options available, with clear details on the cost of each. He then proceeded to do the work promptly, cleanly and quietly. Very polite and easy to work with.
Maura Carey
10 months ago
Woke up on a Saturday morning to major water dripping into my garage from second floor bathroom. The Nahman team dispatched a plumber within an hour who performed excellent diagnostics, solved the problem/completed repairs, explained everything clearly and charged a reasonable, transparent fee. Mansour (sp) as well as the dispatch and support team were above and beyond. Thank you!
Phil Flickinger
7 months ago
We used Albert Nahman Plumbing and Heating less than a year ago to fix our wall heaters and were very pleased with their professionalism and work. It was a no-brainer to call them when a potential plumbing problem surfaced. Carlos (who was new to the company) came to our house, crawled through our creepy crawlspace, and thoroughly inspected things and diagnosed the problem. He was extremely knowledgeable, friendly, and answered a ton of questions about other plumbing work we are considering doing to upgrade our house. (Thankfully the problem didn't need immediately fixed, but when we choose to do so, we will use them.)We certainly hope we don't have more issues with heating or plumbing, but the Albert Nahman team has been fantastic 2 out of 2 times. We would use them again in a heartbeat if something arises!
Michael Robinson
a month ago
Great service, explained carefully the service required and cost, quicky completed the repair, very respectful of property
Chris was so nice and helpful. He CLEARLY explained what could possibly be wrong and the steps he was going to take to address the problem. He CLEARLY warned me about possible future issues. I felt confident in his work and I just really appreciated how nice and friendly he was!
They designed and installed a mini ductless air conditioning (and backup heating) system for my entire house. This was a fabulous, exceptional service experience. The service was highly professional (and timely--rare these days), and all of the folks I dealt with were friendly, helpful and just plain nice. After the system was installed, it needed a correction and they came back just a few hours after I called. If I had any criticism, I wouldn't hesitate to relate it here; but I was 100% satisfied and pleased.
Brenda Jones
9 months ago
Tony was very nice and explained what wS causing my heating problem. I actually referred him to my neighbor. Great job and use this company in the future.
Charlene Chen
5 years ago
Jose D. came to our house to fix a stuffed up drain. He came half an hour early (which I appreciated), snaked the drain quickly and efficiently, and also cleaned up our bathtub afterwards (unnecessary but I was SO grateful--it wasn't something I was looking forward to after the draining). Our bathtub is old and had that old grime on it and accumulates dirt quickly. He introduced me to a product called the Scouring Stick made of natural pumice stone which cleans enamel without damaging it. In a couple of minutes, he had used up the entire stone and our bathtub was the cleanest I have EVER seen it. I highly recommend his services. I have no complaints.
Zemeira Singer
a year ago
Tony and the whole team did a great job in providing options for eco friendly water heater replacement as well as repairing our instant on water heather. They were prompt, professional and knowledgeable. We'll definitely use them again!
i scheduled an appointment two weeks ago for water softner repair, they cancel my appointment on the last minute without any notice. the company don't value people's time, not going to use them in the future!
Sarah Sontheimer
2 months ago
Very good quality work. The technician communicated clearly and thoroughly about what he was going to do and what he finally did. He was also very nice. Transparent about the cost before the work started.
Terrell Kessler
2 years ago
Jose checked out a leak, made sure he had checked every angle of the problem before he reported his findings. He told us, in great detail, what he had discovered and what it would take to repair it.He had also found that the slow drip was not new - that it had dropped for some time, long enough to have rotted a partial floor joist right under it.We are so grateful for his expertise, reporting snd advice.We have never been disappointed with any service from Albert Nahman Plumbing & Heating.
Sandy Cavallaro
8 months ago
Albert Nahman does an excellent job communicating before the appt from confirming appt window via email to text alerts when the tech is on the way. After the diagnosis, the tech gave me a honest assessment and options (without pressure on the upsell) to resolve the issue. It was refreshing to have a transparent conversation about the heating system so I can make an informed decision on maintenance or replacement.
Duane Anymouse
3 weeks ago
Demone came to diagnose why the furnace would not heat. Took all of, maybe, 30 seconds to do it. The electric fan motor had frozen; so we ordered a new one and that will be swapped in for the frozen one when the new one arrives in a couple of days.This is a change in the review on 7/20/23 due to recent events.Even though the problem was easily found, it’s still not fixed more than two weeks later. Why? No clue. But that’s the issue. No one from A. Nahman has gotten back to me to let me know why the delay, why the “couple of days” has stretched out to become a couple of weeks.I called Customer Support yesterday and basically asked, “What’s up?” So the support person offered that someone would call be back. No one called back.So I called again the next day. Again the support person offered that the “Dispatcher” would call me. She also verified that she had this project, and my address and telephone number in her files.The dispatcher did call and told me the part was enroute. En route after two weeks. Anyway she claimed that the part should be in “next week.” That’s week two since Demone paid his visit.And I’ve had no heat or air conditioning for three weeks because Demone didn't do the first visit until a week after the heat went out. So I’ve reduced the five stars to four stars for the lack of customer communications.This is another change in the review on 7/31/23Still nothing back from anyone at AN. In fact the response by AN management to my earlier review is the only feedback that I've gotten from AN. It's been 21 days since the first visit in 7/10 that found the frozen blower motor. And in that time not one technician or management has sent me any sort of situation report as to what's going on. That's four weeks now without heat or A/C as they are interconnected.I appreciate the revised response from management here in Google. But it would have been more appreciated and appropriate had that response been texted to me to let me know what's up?Another reduction...to three stars.Final change in the review on Aug 1, 2023.I cancelled my work order to repair my furnace. Two days lacking of one full month from the time I called AN for a serviceman, the furnace is still not repaired. And even worse, I continue to get no feedback as to why there is such a delay.So I've given up on Albert Nahman. They are not responsive and fail to provide the customer with reports as to what is going on with a project.Reduced to two stars.
Jose was on time, efficient and helpful. Tested for CO2 and gave the all clear. Was very refreshing to have someone not take advantage of women just because they can. Highly recommend Albert Naham Plumbing.
I called Albert Nahman and they were able to send out a technician the following day. I had 3 very different things that needed fixing; sump pump, toilet, and duct/vent issues. Chris arrived on-time and was very professional. He quickly determined what was wrong and was able to fix all of the issues. He even figured out and fixed a problem with my dryer that other companies could not fix. Chris was a great technician.
Sebastian Grassia
2 years ago
We had been very pleased with some plumbing repair and installation that Nahman did for us a few years ago, so when we needed HVAC help recently with a vent-duct invasion, we decided to give that side of their business a try.Our technician was Said, who was prompt, courteous, creative, and willing to work with me and accomodate my requests. He made creative use of several unusual tools we had on hand (like a snake pole) to extricate what turned out to be an abandoned birds' nest in our vent exhaust, and did a good job giving us a makeshift cover for the vent until we can get it fully repaired.I'd definitely call them again.…and update 2021, we had need of a plumber again, and called Nahman. This time we had Tad, who was amazing, and extremely fast; he took care of three separate issues in under an hour, including one I’d been very nervous about turning into a big deal.
Carlos was on time, efficient at resolving any issues, knowledgeable and easy to work with.
We had trouble with the thermostat (our error) & two technicians, Tony & Jose came within minutes and solved our problem! They also cut holes in our rug pad to help the heater air flow! Excellent service, beyond expectations!
The plumbing technician methodically solve our problem. Shower temperature problem has been fixed.
Rosemarie Pitrola
2 weeks ago
The first time I call to make appointment , the staff was professional. Customer service was the greatest.
My plumber was so professional, He took his time to answer all my questions. He will be doing more work at my home. This is the only company I will call.
Caroline Kingsley
a month ago
Deepak was here exactly on time. He came to check water heater which was not working. Deepak was extremely knowledgeable and explained everything well. There were a lot of details to consider in deciding the course of action, scheduling, and price. He was efficient and called several places to find timing and price. Couldn't have hoped for a better service call.
Stanley went above and beyond to insure a proper repair to our vintage bathroom. I would recommend his service to anyone needing careful and professional repairs in the plumbing realm. Great job, above and beyond!
Professional, good booking process, answers phone, good reminders and follow up on appointments. Showed up early, work with me to find a solution. Good Value, highly recommended.
Monowar was great. We consistently use Albert Nahman Plumbing because they arrive on time, do good, and (most important) are trustworthy. Mononwar worked on three projects for us today and only charged us for one, because he couldn't help fix another (that required a different type of service person) and fixed the third quickly. Definitely recommend.
A Nahman Co responds promptly to plumbing situations which in an old house seem to crop up often. They are not cheap but work is guaranteed so they take pains to get it right. Careful work, and they listen to client statement of the problem before attacking it
We’re a repeat customer and the experience with Albert Nahman Plumbing, Heating, and Cooling is always so smooth and stress free. They are responsive, very professional, and reliable.
They provided estimates on 2 jobs that I accepted - work to be performed in future. They re-piped our entire house a year ago - very good work. We are quite pleased. Today Fernando installed a bidet and a dryer vent and fixed a couple of leaks. I recommend Albert Nahman to everyone - excellent work and value, courteous, competent and clean.
Michael Ramos
6 months ago
Fast, friendly, and professional. Our tech had us back up and running in no time and shared a lot of helpful information with us concerning the unit for various care items moving forward. Would definitely work with them again.
Stephanie Mechura
3 years ago
Alex was knowledgeable, friendly and thorough. He diagnosed the trouble with my furnace, recommended a tier of service options, and quickly and efficiently set to work once I’d made my choices. I trusted his assessment completely, and highly recommend this team.
Rosalie Santiago
5 months ago
I did not hire Albert Nahman Plumbing for our tankless water heater repair. A representative came to our house for an estimate. He claimed that our heater was beyond repair and needed to be replaced. I received several quotes from other plumbers and the price ANP quoted was double to triple the price quoted by others. They charge way too much.
Nasima Banerjee
3 weeks ago
Very good service by Jared Brown. His behavior was very satisfactory . He accommodated time to complete the PM job on the hot water system in our unit. Thanks.
Mrs. Banerjee
kabir hypolite
6 months ago
Albert Nahman staff did an excellent job. Their crew was timely, focused, and professional. They even helped address a leaning fence and loose stairway to facilitate the work! Office staff were equally courteous and professional. I’ve relied on Albert Nahman for over 30 years and they have never disappointed! Thanks guys!
Jared was prompt, professional, and knowledgeable when he came to provide an estimate for a leaky pipe in our basement.We are getting several estimates and do not yet know if we will go with Albert Nahman. If we do, we'll update with another review on the actual work. If we don't, it won't be because we were not completely pleased with Jared during the estimate visit!
Michael Luby
2 months ago
Water suddenly went off and back on in our home, and afterwards our Rinnai tankless water heater was no longer working with error code P17. We called Nahman Plumbing (they originally installed it) and they came out same day, turned out it needed a complete service in any case to maintain our warranty. The maintenance went fine, but it turned out that the Venturi gas valve was faulty and needed to be replaced. The technician ordered the part directly to our home, and it arrived the next evening, which was Friday. Nahman plumbing was excellent -- I called them and they managed to send out another Technician (Tad) the next day (instead of the usual we'll come out early next week), and he had it installed and up and running by early Saturday afternoon. Turns out that the Venturi gas valve is an issue in these Rinnai tankless water heaters (both technicians mentioned they have seen failures recently in these gas valves), so hopefully Rinnai does something about their quality control issues.
Jo Ann Warner
9 years ago
Tony was able to resolve all our complicated problems with our solar system. He is an expert plumber who is fair, reliable, honest, and talented! My experience with Albert Nahman Plumbing has been terrific. I can't recommend their services highly enough!
Owen Thompson-Lastad
3 months ago
I would give 4 stars based on the work they did. They were courteous and efficient. 1 star off because I was given an unrealistic time estimate that I planned around, so that kind of messed up my day--the job took about twice as long as I was told.I'm taking another star off because the communication was very bad leading up the job. I had to follow up a LOT to get it done. Their office people are also courteous, but the internal communication there is clearly pretty chaotic, at least lately.
Herbert Yarbrough
6 months ago
Very professional, provided clear information; work performed was explained and positive suggestions on future work to maintain productivity.
Dave Ridnell
3 months ago
Jason of Albert Nahman Plumbing did an outstanding job fixing my shower and improving the water pressure. Just had the best shower I have had in my house in years. He was very professional, efficient and friendly. Highly recommend. Everyone at the company was pleasant to deal with.
Howard Padmore
3 years ago
I needed air conditioning and a major furnace overhaul. I'd heard that Albert Nahman plumbing was good so got a quote and a quote from other companies. The Nahman quote was about average but the service seemed better. Very professional. So I contracted with AN. Job finished today and I have to say it was done perfectly. Efficient, and everyone being very careful with masks and social distancing. You get a text / email when the crew is on its way. Albert turned up a couple of times in the 4 day job and thoroughly checked into everything. Very reassuring. Anyway the job is really well done and I am very happy with the work. I will certainly go back to AN for other heating / AC / plumbing jobs.
Kate Harrison
8 years ago
The service technician, Ben Schoy, did a fabulous job working with our older meter and appliances and stayed until the job was completely done (even though it was after 6:00 p.m.). He was polite and informative. This would be a five-star rating were it not for the last minute cancellation by Nahman and the late start on the rescheduled date, about which the office people were not very polite or helpful.Thank you, Ben!
Expensive but there’s a reason everybody I trust here recommends them. Plus they threw in fixing another long time never fixed thing. Excellent.
Michael Vartan
10 months ago
This was my first time calling a plumber as a homeowner and I really appreciated the way they explained what they were fixing so that I could continue maintaining it in the future. They explained how I could easily fix a couple of things myself to save money as well. I will definitely continue to use this company for plumbing work in the future, this really exceeded my expectations!!
Nick with Albert Nahman Plumbing did a great job installing a new hot water heater in our home. He installed quickly, did great work, and at a competitive price. I’d recommend Albert Nahman Plumbing to anyone needing Plumbing work!
Becca Sullivan
11 months ago
5 stars for our service tech Damon. He was prompt, knowledgeable and forthcoming. Zero stars however for your pricing. We cannot afford to replace a toilette for 1,600. A decent Toto basin costs 150…. We called you because we thought we would pay a little bit more to contract your help with busy life schedules, but instead we learned how to install a toilette.
Carrie McClish
3 years ago
Feeling very grateful after having contacted Albert Nahman to fix my toilet. Deepak Sharma, who was sent for this assignment arrived right at the start of the service window I had been given. After examining the job and listening to my situation Sharma gave me several options I could take. Once a decision was made he went to work and successfully completed the task in a timely manner. He took care to clean up after himself and I was satisfied and happy to have a functioning toilet once again! Thanks Albert Nahman Plumbing and Heating!
Thanks so much Nahman! Both of our shower problems were fixed easily and professionally. Nick did a great job.
A few weeks after moving into our home, I smelled a faint gas leak in my living room.PG&E confirmed it was coming from behind the wall. I was fortunate to find Albert Nahman. They sent Nathan, who took the time to investigate and search for the source of the gas leak. Thanks to his diligence Nathan was able to find the leak -- our source of troubles was a tiny leak coming from a joint under the floor. I am extremely thankful that Nathan was so thorough in hunting for this leak, and that we no longer have gas leaking into our living room.Update: I've since used them again to fix a leaking supply line. Mario stopped by and took care of that really quickly.
andrew walter
2 weeks ago
Georgy showed up promptly, quickly analyzed and fixed the problem. He was polite, communicative and clean. Highly recommend.
Jared was really great. He fixed the sink and figured out what needed to be done with the water shut off and outdoor faucets. He explained things clearly and answered all my questions. I'm asking for him to be the one who comes back next week to finish the other jobs I need.Jared came back and changed out some outdoor faucets. He installed a shutoff valve outside the house because the house didn't have one and now I don't have to call EBMUD to shut off the water at times. Jared is so personable and very knowledgeable about plumbing
Rafael is amazing! He helped trouble shoot and find the problem we were having. We’ve had other companies come out and give us a “solution” without really finding out or explaining to us the problem. Rafael was the only one who was able to pinpoint the problem. Thank you Rafael for your expertise and professionalism. Look forward to doing business with ANPH&C on future projects.
Tony Contreras is The Best! He really knows plumbing and electrical and has fixed our fussy electric water heater. He always takes care to educate me about the issues and shows me what the problems are and what he does to fix it. He is Very competent and I will always ask for him first. Everyone at Nahman Plumbing seems very professional - I think it is a great company and would highly recommend them to anyone.
Our tankless hot water system had no hot water. I called Nahman plumbing and got a tech Tad, same day and problem detected and fixed. Very grateful for expediency and resolution. Thank you very much. Kate Disston
Mauricio was great! He was prompt, helpful, made great suggestions about possible replacement solutions for our central heating.Update:Tri was out today and quickly resolved our kitchen faucet issues.Technicians from Albert Nahmann have all been great.
We had an urgent matter as well as some already scheduled plumbing needs. They came out very fast and fixed the urgent matter!The plumbing leaks we found out about in our new home were handled so professionally! We are so delighted and they all, including office staff, were a delight to work with. They had to repair a supply line leak to our master bath and the patching of the stucco work is flawless!! Like it was never done!The urgent matter of a clog in our sewer system was frustrating for them as i did not have a proper clean out. They dug down to find the pipe and located an area they could integrate one. Again the placement of the new clean out and the concrete around it is a perfectly flawless job!I am proud to say they will be our go to plumber family for the future! Look forward to having them work on my new home for future needs or projects we come up with. 👌😁
antonio guzman
7 months ago
Albert Nahman Services did a great job replacing my tankless hot water heater. From the estimate to the installation, the technicians were kind and professional, and handled my many questions patiently and thoroughly.
Great service. Jose showed up when he said he would and conducted himself in a most professional manner. He clearly explained the problem -- clogged pipe -- and how he was going to fix it. In addition, he provided practical information on preventing such problems in the future. He and partner left the work area cleaner than when they arrived. Such service inspires confidence.
Our plumber, Anthony, was great! He arrived on time and was very patient in listening to my questions and in deciding how to resolve our problem. Anthony was polite, kept his work area clean, and was willing to explain how to avoid future problems. I would definitely call Anthony back as our plumber because I trust his expertise and assessment of our problem. We got his card so we can recommend him to others!
Leila Moriniere
3 months ago
Angel was on time wonderful appearance very clean very personable very kind and he got the job done he took his time he explained as he went and he was just perfect if only every employer had an employee like him and when I need you again I will request angel thank you for taking my statement
Joanne Goldstein
2 weeks ago
Monowar was meticulous in every detail when he replaced the faucets in our pedestal sink.
Amazing grace. Plumbers that arrive on time, do a full and accurate diagnostic, and effect a definitive repair in under two hours! Tad Snowden was thorough/identified underlying problem which I hadn’t fully understood until he showed me the corroded pipe. Totally clear in his explanations, smart and personable! Ahmad stopped in to apprentice and I am grateful to Lisa in the office for the rapid dispatch. Very impressive. Plus they were on time, pleasant, communicative and cleaned up completely. Thanks!
D.C. Piano Company
9 months ago
Service call charge of $204.
Quoted $95 on phone
I would not use your services again since you lied on your quote. I will also report this to the department of consumer affairs in Sacramento
Good quality installation
HVAC installer provided good explanations and status updates throughout install
Organized and cleaned up daily
Equipment performance as quoted
Jose was very professional and a very meticulous worker, understanding what my issue was. Installation of the new part went smoothly. Highly recommend Albert Nahman Services.
North & East Leather
a year ago
Haven't had the time to use them yet but Tibby was such a pro, and recommended the best toilet for what we need. From initial impressions, they seem to be a great company, albeit on the high side in regards to cost. I can't comment on work quality since I only had an estimate.
Claire Ortalda
8 months ago
After having unpleasant experience with two other plumbers from different companies, it was a pleasure to have the Nahman team answer my request promptly, schedule me the next day, adhere to the service window, notify me the service technician was on his way, and then have Jared diagnose my problem quickly and fix it for the long haul - meaning the right way with everything plumbed correctly. Jared was very professional, quick, competent and nice.
Terrible. They came out to my house and charged me $1900 and all they did was stare at my toilet and left. Compared to Val Betti Plumbing who charged $740 and unplugged my toilet and actually fixed the problem. I got results that Albert Nahman didn't give. Do not go here unless you want to be charged an excessive amount of money for nothing. Not worth it, terrible service and unprofessional.
Jared came over and knocked out a long-needed replacement on a leaky backyard faucet. He was courteous, professional, and speedy! Work on the faucet is solid and I'm very happy with Jared's service and his work.
Fumika Tokuyama (wuxing5)
2 months ago
We appreciate your excellent service to help us with heating system.
Demon has done professional explanations and experienced service. He is an honest man.
Excellent work. They had to diagnose a pretty complicated problem with the water pipes in the midst of replacing galvanized pipes with copper, and they fixed it. Arrived on time, and finished when promised. Definitely not cheap, but worth the price. They left the place cleaner than it started despite a lot of walls that were opened. The wall patching sub-contractor was also excellent, and came two days later and returned everything to normal.
Maria Torralba
4 years ago
This was a visit to provide an estimate for replacing a water heater that is part of a Hydronic system. It was the first time, after having 5 other vendors over to provide estimates, that I felt the technician knew what he was looking at and how to work with the system. I received a detailed quote within two hours. I made feel confident that the work will be done right!
Javier showed up on time and was very professional. He was knowledgeable and did a nice job of explaining how things work. He was able to suggest options based upon my budget and did a great job of educating me on my particular plumbing issues.I highly recommended him.
Our backyard sump pump was buried in debris and inoperable after heavy rains. Jose arrived on time , quickly assessed the scope of the work and gave me an estimate for the necessary repairs. The job proved to be even more difficult than he expected, and I assumed he would need to return another day to complete the job. He stuck with it, however, and finished the work around six PM. He had thoroughly cleaned out the sump to its original six foot depth. He also removed, cleaned and reinstalled the pump after restoring it to full function. Even though the job turned out to be more difficult and took longer than expected he stayed with the original estimate. I couldn't be happier and was impressed with Jose's work ethic and professionalism.
I had Stanley from this company inspect my existing storm drain system. He was extremely professional, efficient, and knowledgeable. Worth every penny!
Debra Lobel
10 months ago
Our plumber today, Tad, was courteous, friendly clean, and knowledgeable. If we ever need plumbing, service again, we’re calling Albert Nahman Plumbing. And hopefully, we’ll get Tad again.
Laurie Richardson
4 months ago
Jose was friendly and professional. Unfortunately, the cost estimate for work to be done seemed extremely high.
Mr. Farnan is very professional and responsive. He helped to coordinate replacement of a water heater and repair of a furnace very efficiently. On other occasions he has replaced two main sewage lines. I appreciate him very much.
Wonderful, prompt service to backed up overflowing drain by Stanley, who always wears a mask & booties inside & leaves everything spotless when he leaves!
The moral of the story: is that flushable wipes should NOT be flushed down toilets as they can seriously back up drains!
Jerome Szymczak
2 months ago
GREAT and efficient team (Yay Victor!) who installed my new low-boy water heater yesterday at the last minute. Kudos for working in such cramped conditions, and for keeping the communication open with myself, a landlord nearby but not able to be on site. The Albert Nahman group is fantastic. Highly recommended!
I have used Albert Nahman Plumbing at my home on several occasions. They arrive on time as scheduled, are professional, and do the job right. Jose DLT has been to my home at least twice for repairs. He is polite, professional and thorough. I will continue to use this company because I know I can rely on them, and their pricing is fair.
After a several days without hot water due to our serious loss of power, Chris was thorough in his problem diagnosis and helped us assess our options to make the clear decision to repair our tankless water heater vs, replace, which another plumber had quickly tried to persuade us to do. Instead of a replacement that would have cost thousands of dollars, Chris narrowed the problem down to the ignitor assembly, which cost us $350 instead. Given this experience, I would definitely use Albert Nahman again.
Jared was professional & detail oriented. He & Demone were prompt, friendly & got the job done in a timely manner. Their price is slightly higher but it totally shows in their customer service.
Christine Fletcher
a year ago
Best experience! Turned my terrible day into a huge win! Answered the phone when I called, made an appointment for the same day, arrived when they said they would (with a text ahead of time), and fixed my issue! Paid with a credit card and got my receipt emailed right away. Thomas and Damien were wonderful to work with and explained the situation so I could understand. Thanks for the excellent service all around!
Howard Matis
5 months ago
I used them in the past. This time I need them to a simple hook up the plumbing my toilet seat. It took them more than 24 hours to realize this was beyond their capability.
They really know what they were doing. On time in finishing their job. Very professional. Knowledgeable about the whole project like they can answer all your questions in confidence and to your satisfaction. But few days after, we encountered a problem. At first it was hard to get an earliest appt with them but when they came they were able to address the issue and did the best they can. They were polite and respectful of your property. Answers all your questions professionally. I would recommend them.
Absolutely great service. Tony, the technician, was on time, friendly, polite, and provided excellent service in replacing and changing the location of our central heater thermostat. Provided excellent advice on the new location, as well as the pros and cons of a standard digital thermostat versus an Internet connected one. We didn’t plan on having the work done immediately, but he had all the necessary parts with him, the skills, and the time. The price was right, job done, we are ready for the winter!
IMPECCABLE SERVICE!!Congratulations Mr. Nahman! From the front line service call w/ the kind, cheerful, empathic rep to the timely arrival of the plumber, its evident you take pride in the training and care of your employees!Initially there were no available plumbers to unclog my stubborn sink I'd been working on for 2 days. By sheer blessing, I got a call back in 10 mins stating Stanley was available. He arrived within the hour. He was courteous and professional in every way explaining, in layman's' terms, my options and his professional recommendations. And the price did not send me into cardiac arrest -added value customer service!!Thank you!
rita hurault
7 months ago
Jason Hargraves replaced the flapper and fill valve on our leaking Toto toilet and replaced the emergency shut-off valve which no longer worked. He was professional,, efficient and friendly. Icontinue to be impressed with Albert Nahman Plumbing and its staff.
CAROLYN PASSMORE
3 years ago
I have used Albert Nahman for various “problems” at my house. Most recently for my 25 year old central heating, which, thank goodness, they were able to order the correct part and fix! Always quality work, knowledgeable staff, great communicators, and fair pricing!
Technicians Demone and Jeremy came on time and masked. They fully checked our furnace and decided it didn’t need any additional service so we were only charged for the call out.I highly recommend Albert Nahman Services.
Rafael and the crew were terrific. Dedicated to delivering an incredible job: well-done, quick and perfectionistic. Just what I wanted! I highly recommend Rafael and Nahman to anyone looking for a A+ team who do an A+ job.
Aaron Leventhal
5 years ago
Dedicated, trustworthy, and thorough. Those are the things you want most from your plumber, and that is what I got from Nahman plumbing. My hot water heater died -- a tankless, which are harder to fix given technicians are more difficult to find -- and initially Nahman plumbing could not come out right away given it was an extra busy week. My appointment was Friday and when they realized I needed a replacement, the whole company kicked in, ordering a new replacement (not easy over the weekend!), rescheduling the electrician and the other team members to do the 4-6 hour install first thing on Monday to coordinate when the parts would arrive. I now have a great water heater and can take a shower once again thanks to the judicious hard work of Nahman Plumbing.
We had a five-star experience. I especially appreciated the practical solution to a potentially difficult problem. Nicholas must be an experienced plumberWe had another technician come a day before for the same problem. We responded to a similar inquiry but thought it was premature, since the project was still ongoing. Thomas Dunn did his part on Tuesday in a professional manner.
Beth Anderson
5 years ago
Fernando and Enrique and the whole re-piping crew were fantastic. Besides the fact that our water pressure is now incredible, we were so impressed by the professionalism, communication, and responsiveness of all of the Nahman Plumbing folks we had the pleasure of meeting. A big thank you to Gabe for your personal attention, and thanks to Albert for stopping by the house to say hello. We're glad we chose a local plumbing company!
Jarred looked at what was the problem and solved it. Snake didn’t work the 1st time, so he ran it again. Jared looked determined to get it cleared. After 2nd snake run, he described what the build up resembled…gross, but accurate imo. All done in about 30 mins. Quick and efficient.
Gregory Earl Thomson
8 months ago
The service provided by Tad Snowden was truly exceptional. On time, very informative (explained what he was doing and in response to my question about the future of our furnace exactly what the components are and what to look for), and very clear on the charges. 110% satisfied—couldn’t be better!
Roberta Maguire
3 months ago
Jared replaced the gas line in a timely and professional manner and returned to facilitate permit and city approval. What could have been a dangerous situation was saved by Albert Nahman Plumbing!
I am not sure if I got the lemon plumber or what happened, but completely unresponsive after coming to provide an estimate, sending the wrong estimates and after multiple calls finally I get a manager to call me back that fails to follow up and sends me the wrong work estimate. A complete waste of time. Stay away from them if you want to get something done. Overall I have a 3000 dollars water filtration system that they recommended as the one they install and no plumber. Lots ofntalk and no walk.
I called to schedule an appointment with Albert Nahman after reading all of the terrific reviews.When they called back they apologized for their late response in returning my call. It was not a huge deal to me as it was on a weekend, so I somewhat expected them not to be within their stated response window.We scheduled an appointment for 8 to 8:30 in the morning. At 9am they called to tell me that they were delayed and thought that they could be there around 10am.After two back to back delays I lost confidence in their business and reviews so canceled. Hopefully I can find someone a bit more reliable.I cannot comment on their work, it may be terrific. After a bad start though it seemed like a risk.
Lainie Corten
5 years ago
Albert Nahman Plumbing and Heating was easy to contact and fast to schedule, and Jose did a great job on the fixes needed for our toilets. Tony fixed our master bath shower so that it is now better than when we moved in! I highly recommend Albert Nahman to anyone needing a plumber.
John Gueldner
2 months ago
Hossain did a good jod job and improved our connection so that we will never have a leak again using some creative engineering on his own.
Technician diagnostics was wrong, he gave me an estimate of over $4200, I had another company come in repair the AC unit correctly for half the money
Jurassic Park
a month ago
Alex came over to diagnose the problem with our Heating problem. He was on time and very friendly and was able to remedy the problem.
Tony Contreras installed a new boiler with expansion tanks, for a radiant heating system. I highly recommend Tony, and if I could give higher than 10 stars I would!Tony is wonderful, professional, knowledgeable, and kind. He works efficiently and has an awesome team! So glad to work with Tony once again! Thanks a million Tony!
Christine Gouig
10 months ago
Ismael Cortes did a great job clearing my shower drain. He arrived as scheduled, diagnosed the problem and quickly fixed it. Highly recommend Albert Nahman Plumbing and would use them again.
I was very impressed with the service technician, Tony Contreras - he was professional, friendly, quickly identified the problem and repair work needed and completed the work in a timely manner. All in all, it was an excellent experience.
1 star for responsiveness to BayREN but 5 stars for the actual heat pump installation and duct sealing. It’s been almost three months since our system was installed. Despite commitments that Albert Nahman is a BayREN certified contractor and would help us submit the paperwork for the rebates, they have just disappeared. As soon as we paid Albert Nahman, they moved on. I get an unsatisfying email response every few weeks, but no action. We chose Albert Nahman for our home electrification projects BECAUSE they were BayREN-certified and they promised to execute the rebates, but that wasn’t true. I’m left questioning their integrity with this bait-and-switch. I’ll update this review if they ever follow-through. . . We actually had a very pleasant experience with them until we tried to submit the rebate paperwork as promised to BayREN.Update: While I did appreciate the prompt reply to this review on Google, I would appreciate if someone from the company could address the actual issue. Until then, it’s all lip service.
Karen Marcus
9 months ago
Angel and Gene were very nice and knowledgeable. They fixed the clogs in the bathroom sink and bathtub and also shared some valuable advice with me about plumbing. They cleaned up the area they worked in so well that you wouldn't know that any work had been done in the bathroom.
Prompt service and a quick fix made for a good experience. A bit pricey, but worth the assurance that my faucet will be in good working order for a while!
Mitch Merin
11 months ago
Damone was on time and very knowledgeable. He had the system up and running in a flash. Also very personable and a pleasure to work with.
Dispatch got me on the schedule witching 3 hours of my call!!! Lifesavers!
David Libby
10 months ago
We like everything about Albert Nahman Services. Five stars all of the time. The estimate was on spot, great personal service and good price.The techs were on time, professional, used the best material, and quick. I cannot believe that our job was finished in less than a day. They even went around the house to test every toilet - more than twice!Lastly, I have to mention that this company gets how to manage customer service better than any other company I know. They confirm with text and email. They give you opportunities to share if they showed up, when to pay, how to pay online, and with options!Such happy customers. Thank you again!!!
Matthew Miller
a week ago
Great customer service including communicating via emails, text and by phone! Fixed a 30 yr old heating and A/C unit in record time! Thank you!
Theresa Lozac'h
4 years ago
Mauricio was the best! He patiently explained to me things about my heater that I had never understood before and worked all day in my hot attic like a true professional. I am not even sure he took a lunch break! I appreciated his attention to detail but also the way he explained things to a non-expert. Thanks so much!
After using the company several times I am still pleased with the no nonsense approach of Nahman. The service people so far have been pleasant to deal with. Everything is well organized and communication is great. Nathan was very knowledgeable about our problem with a tank-less water heater and took care of us very well.
Alpo Mcdonald
2 years ago
Our Technician came on time, prepared, and diagnosed the problem quickly. Tad kept me informed about what was going to happen and what it would cost. He was clean, polite, and courteous. I'd recommend Albert Nahman for your next plumbing need and I plan to contact them for my next!
Laura Rutherford
4 months ago
Fantastic service! Timely and thorough. Monowar is a true professional. You couldn’t ask for a better representative of Albert Nahman Plumbing. Thank you!
Stanley was very friendly, knowledgeable and respectful. He wore booties each and every time he came into my home during the visit and he wore a mask inside as well.
Family Pardo
8 months ago
Grade A service! Ismael and Brandon came out and cleared a clog on my main sewer line, conducted an inspection and discovered and issue on the city’s main lateral. They were professional and used high end equipment to show and explain the entire process. Highly recommend!
Paolo Galtieri
a year ago
They are great. Very professional. I had a clogged sink which they fixed quickly. When they replaced the old parts with new parts the technician improved the out flow so it would be less likely to clog in future.
Lorraine Geary
a year ago
I have been a customer of Albert Nahman Plumbing for over 12 years. I am always pleased with the expertise of their technicians. They are courteous, kind, on-time, and go out of their way to please the customer. Thank you for your service.
Maureen O'Neill
a year ago
Stanley was so helpful in diagnosing and fixing a leak in our guest bath shower! He provided excellent service, super friendly, professional, and quick. He took the time to explain things in laymen’s terms to me and documented all the tests, processes, and solution to the issue. All in all he was awesome and I would highly recommend!
kimberly chang
8 months ago
Really fast, effective, taught me how to check some things on the heater so I could problem solve on my own. Tad Snowden was really professional!
Mario Hernandez and his partner Daniel were great to work with. I appreciated their timeliness. Mario answered all my questions and showed me how to flush my hot water heater in the future.Though all credit and recognition goes to Levi. Levi's exceptional customer service was spot on. He is thorough from beginning to end. He addresses concerns right away. He IS the reason I will refer ANPH to others as a service provider for future needs.Thank you all you have been wonderful!
Julie Petrini
3 years ago
Fernando was excellent, knowledgeable and extremely courteous! The team working to schedule a same day appointment were excellent and extremely kind even though they were down a few people in the midst of COVID-19. I was not rushed and well-informed!
Great experience all around from estimate to install of a whole house water filter system. Orlando did an excellent job. Looked so great! Works great! He also looked at a faucet that stopped working, figured out the problem and fixed it in about 5 minutes. Could not be happier. So glad we finally found a great company to work with for future plumbing and heating needs.
So far, I have only gotten an estimate. I’ll post more if I have them do the work. After having two other companies’ representatives no-show on their estimate appointments, it was really nice to have Carlos of Albert Nahman Plumbing show up early and give an intelligent response about the problem, and offer a fair quote.
Jarred and Angel were polite, very professional, showed up early, knowledgeable about the services performed and very detailed about explaining what was needed to be done.
Benton Gross
6 months ago
Had a hole in one of the pipes below the sink. Plumber arrived on time had all the new parts in his truck and fixed the problem in a timely matter
Michelle Koo
8 months ago
After having a blown motor and no heat for 3+months, I signed up for a maintenance contract. Ahmed came short after noon, ahead of estimated time, and did a thorough job cleaning every part of the furnace. He showed me with before and after pictures. He was very courteous too.
Courteneay duBrowa
4 years ago
I ordered a sink console unit from Pottery Barn to replace an old sink in one of our bathrooms. Fernando V. showed up right on time, in fact a little early, did a beautiful job, and did not leave one bit of debris behind. He also took away the old sink which was very heavy and awkward. He was friendly, put up with our noisy dachshund, and I will request him again in the future. Worth every penny to have a job done right the first time.
Michael Goldberg
9 months ago
I’ve used Albert Nahman for 12 years. They do a great job. While their prices are on the high side, it’s worth it knowing you can depend on their work. They are total pros. They always tell you up front what the cost will be so there are no surprises. Today Deepak Sharma was right on time and repaired my leaking kitchen sink in less than an hour. Great company and great plumbers.
Chris was quick, thorough, and absolutely professional. He was also a really good sport about crawling under our house... Accessing our heater really puts the crawl in crawlspace. He was good-natured about it and fixed things quickly.My only issue with the whole experience is that the company pushed back the appt. twice. The second time, they were ready to push the visit back 5 days during the coldest week of winter so far (in California, but still). When we protested, they settled on 2 days after the initial promised visit.Other than that, and the lack of any documentation so far (invoice? Description of work performed ?), I would hire Nahman again.
valerie kinavey
4 years ago
Priceless. That's the way I felt about the professionalism and workmanship that Anthony and Sam provided for me and my home on such short notice. They found and diagnosed the problem we were experiencing, which turned out to be pipes that were leaking under our home. Their experience and knowledge afforded me the opportunity to know I was in good hands and that the problem would be solved. Albert Nahman Services were recommended to me, and I, in turn, highly recommend them to you.
Tony C. from Albert Nahman plumbing did another excellent job for us. This time he refitted our pedestal sink with new faucets, spout, drain, trap, etc. He cleaned out the discharge pipe such that we have better drainage now that we've ever had. He also cleaned up the sink so that it looks new (it's a 90 year-old porcelain sink). The work was done promptly and competently, and for a reasonable price. Tony C. is a very friendly and personable guy who really knows what he's doing.
Laurence Fischer
6 months ago
Deepak was professional, friendly , prompt, and clear. He quoted a price ( high in my opinion but probably market rate), and that’s what we paid so no complaints. Good work today
Diane Flemming
3 months ago
The thermostat replacement is now complete. The diligence displayed by Alex is exceptional and commendable. He is honest, conscientious, helpful, and thorough ~ Much Appreciated!
Matthew Dehghani
10 months ago
Albert Nahman is our go to for plumbing. They have repaired our furnaces and replaced our sewer lateral.Good plumbing work isn’t cheap, but Nahman more than makes up for it with service.Typical very fast to respond, and always sends quality technicians. Our last technician, Chris, was able to change our furnace’s gas valve without waking our newborn, sleeping in the adjacent room.
Albert Nahman always does high-quality work. Their technicians are skilled and friendly, and best of all solve whatever plumbing problem ails you. Over time, we have had work done on pipes and gas lines, as well as having our hot water heater replaced and a house-wide water filter installed. We have had work done by Nathan, Carrie, and Tony -- all were great. Highly recommended.
Tim Erickson
3 months ago
This was phase one for a flurry of bathroom repairs, just figuring out what my options are and requesting a quote. Monowar, the plumber who came, was very professional and quickly understood our needs -- and limitations -- giving what I'm sure will turn out to be excellent advice.I have used Nahman in the past, and have always been shocked by the prices...but let's get real: they're plumbers. And professionals. I cannot do what they do. More important, everything they have ever fixed has stayed fixed.
kathy fujii-oka
2 months ago
Monowar Hossain was on time and very professional. He did an excellent job repairing my garbage disposal that was improperly installed by someone else a few years ago. I will hire them again as needed in the future.
Very Professional and knowledgeable. My service agent diagnosed the problem quickly and even had the part I needed in his truck. He explained everything he need to do clearly and answered my questions. I am a long time customer and Im glad Albert Nahman HVAC has made it through the pandemic.
I purchased a discount service through Angie's List for the repair of two leaky faucets. The service tech was unable to remove the leaky cartridges and wanted to remove the faucets and take them into the shop for repair. When adding up the estimate for that the total amount approached $1000. I told him I could buy a new faucet for alot less than that price online and we parted company. I purchased a complete new faucet for 1/4 of the cost. Before I installed the new faucet I decided to try to remove the cartridges myself, which I did. I made the repair myself with 2 new cartridges for $30. I was able to return the new faucet but spent $16 on shipping.While the tech was here I did have him replace an o-ring in the shower wand (I already had the parts on hand) of the bathtub faucet which cost me an additional $45 above the deal on Angie's List ($139 for $200 worth of work). I spoke with Mr. Nahman about crediting me back some of the expense for not being able to repair the faucets, which was my primary concern. He felt we were even because of the wand repair. However, I don't. I feel like these Angie's List deals are an opportunity for price gouging once they get into your home.
Shana explained my options and set up my appointment window quickly.Tad arrived on time and provided excellent service. He fixed my toilet very quickly and even let me watch his work, while patiently explaining the steps along the way.Both of these representatives made me feel valued and provided quality service.Yet another excellent experience with Albert Nahman Plumbing and Heating.
Preston Parry
2 years ago
Stanley King came out to do a sewer lateral inspection for us, and to give us a quote for replacing the sewer lateral. He was great! Very professional and experienced. Explained everything along the way as we kept asking questions. Also quite focused on cleanliness and safety. Can't say I ever thought I'd be excited about a plumber, but wow, it'll be an easy call next time we need a plumber.
The valve on an old water system was leaking. I decided to have the system removed. The work was done. My review isn't about the great work and cost effective timely service. It's about feeling that for the first time, after a roof replacement job, a porch replacement and dead end contracted work, I was left with a smile of relief. I didn't feel like some shady shyster had struck again when the job was completed and the technician had left. I didn't have to ask the right questions. There was pure comfort for this aged widows peace of mind... Thank you Chris and thank you Albert Nahman Plumbing, Heating and Cooling. The service that was not listed was Peace of Mind.
Technician was prompt and knowledgeable. He took the time to explain the problem and provided multiple solutions at my request. He completed the visit with timely quotes for the work as discussed.
Danny Young
10 months ago
Ismael Cortes came today and patiently, methodically working under the sink replaced our 35 year old recently non-functioning, electrical breaker tripping waste disposal with a new one, and now works fine.
Albert Nahman retains the highest quality technicians who seem to get the job done right the first time! Sam Vilaysouk was diligent, professional and got the job done in a matter of hours. I keep going back to this company for various problems because they consistently do a great job.
David Laufle
3 months ago
Their technician Chris diagnosed our problem within minutes. Suggested an easy repair we could do on our own. Fantastic.
Joseph Curley
6 years ago
I hired Albert Nahman Plumbing to replace a sump pump and upgrade the outflow system at my home in Oakland. From the initial visit and the estimate/bid on through to the work itself, they were professional, timely, responsible and responsive in all phases. During the course of the project I worked with Amber, Anthony, Rafi, Nathan and Alex, and they were all exemplary. The work was done to a very high standard, and the clean-up was excellent. They even went above and beyond the project scope to improve the pump system and the set-up in my home. I was very pleased with the entire team at Albert Nahman.
Christie Deng
3 years ago
Tri was very helpful troubleshooting the issue and explaining to me the various check points. It ends up we need a new dishwasher and there was not a plumbing issue for him to fix, but because he explained everything so well I trust the assessment and feel like I learned a few things, which makes the service call fee worth it. Thanks, Tri!
I live in a condo unit in an HOA. There was a clog in the pipes that caused sewage backup into my kitchen sink when neighbors were running water in their sink. Angel arrived on time, was personable, responsive and professional. He cleared the clog and cleaned up efficiently. Thank you Angel.
Michael Duca
11 months ago
Tad was on time, personable and helpful. Thoroughly professional. Diagnosed the problem quickly, stayed on site until part was ordered, made sure I understood next steps.
Technician had no electrical water heater knowledge or experience. He thus could not diagnose the problem, could only call in and suggest complete replacement of all thermostats and elements at a high cost. Totally useless $74 service call.
Deepak Sharma analyzed the problem and quickly replaced the leaking part. In answer to my question, he recommended some upgrades to the old fixtures and provided prices for future installation.Knowledgeable, professional, polite, efficient experience.
Tristen Taylor
4 years ago
It took a while to get the job scheduled with some rescheduling which was a bit frustrating, but customer service was very friendly and apologetic. That said, once Jose came he did an excellent and thorough job. He was diligent, hard-working and very professional. We would definitely have him back next time we need plumbing help.
Second time using this company. Once to install a tricky type of faucet and once again for a clogged pipe and drain. They are consistent and professional. Monowar was very thorough in explaining the issue, the cost and fixing the problem. He also gave me a few product recommendations to keep things clear in the future.
Daniel Brotsky
3 months ago
Angel, the plumber was extremely professional. He diagnosed the problem quickly and was able to fix it simply by tightening some bolts around the tank gasket. He only charged us the minimum trip charge, the same as if no repair had been performed.
Dear Albert Nahman, Thank you! I would like to acknowledge Plumbing Technician, Sal Algaba for his knowledge in plumbing, for a superb customer service attitude and his friendliness. I enjoyed working with him. He guided us in deciding to have our old garbage disposal replace with one that was more efficient and less loud. He made it look so easy and straight forward. Should we need to have plumbing work done at our home in the future, we will be contacting Albert Nahman Plumbing & Heating and request for Sal's services. We will recommend your company to our neighbors for plumbing services in their units. Thank you once again. Sincerely, Carlos J. Oakland, CA
Kalpana Chandrasekhar
2 months ago
We appreciated being able to get an appointment quickly (first appt the next morning after calling close of business the previous day). Our technician was professional, responsive and helpful. He solved our issues!
I have been a client for 12 years. I Just want to take a moment to Thank You Guys again. The professional assessment and execution of my plumbing requirements by your excellent staff including follow up service by Jose Avila this week reassured me in confidence having found a Local Business of sound repute and most favorable pricing. Thank You for your Laudable standards, Mr Albert Nahman. #honorlabor
I've used Albert Nahman Plumbing several times for repairing leaks and to detect leaks. Scheduling appointments was very easy and every time the person they sent out was professional, knowledgeable, and prompt.
Juana Martinez Rodriguez
4 months ago
Arturo did a great job installing a gas water heater. He took his time making sure every step was done correctly. I highly recommend this company.
Robert Zagone
8 months ago
Rueben immediately perceived we needed new water tank when hot water went out. He quickly got a water tank crew to our house. Nick and Fred put in the new tank with precision and expertise. The next day Manowar replaced the exterior water valve to our house. With patience, he mastered a difficult cult job. All is good!
Contracted repair work after a fire in the garage; mainly sheetrock removal to expose damaged area; for assessment; timely proposal; timely work execution; and very courteous work crew who cleaned up thoroughly after; hopefully can use for remainder of repair project work, provided bid stay competitive! I believe AN does and will do good quality work, don't mind pay a bit extra. And, very punctual!
After waking up on Presidents Day to a failed and leaking water heater, they worked to get a repair person out on what turned out to be a very busy day for them. The tech was on time, professional and hot things fixed. When we needed additional HVAC support, we had a tech out the next day who was incredibly thorough, patient and very knowledgeable.
I knew this wouldn't be the cheapest way to replace a toilet, but also expected that I was paying for a professional job - and I was right. They were timely and figured out the inevitable issues that come up when replacing a 70-year-old plumbing fixture with a modern one. I consider it money well spent.
Initially responsive, so that’s good. But the service rep was unable to find a gas leak, even in the vicinity where PG&E noticed it. The service rep charged the visit fee and apparently left stones unturned, because another contractor was later able to suggest a thorough investigation and find leaks in a short amount of time. Before seeking that second contractor, I tried to see if Nahman could double check the cellar (which the service rep had said he didn’t need to inspect closely on the grounds that his gas sniffer was sensitive enough), but Nahman’s follow-up communication was lacking. The service rep didn’t offer much in terms of recommending next steps except to go find another contractor. Fortunately another contractor found the leaks quickly, but Nahman failed to find them and apparently didn’t look thoroughly enough, wasting time and money.
Daniel Korladis
a year ago
Ruben arrived and had the whole job expertly done in about thirty minutes. 5/5 will call again if I need plumbing work done in the future.
kathleen berland
a year ago
Great honest service. We had been using another well-recognized plumber for years, but were recently told that we had some extensive/expensive work to do. We called Albert Nahman for a second bid and the technicians who came not only told us we did not, in fact, need to do that work, they let me see the video feed proving it. They also have me pointers on how to avoid major problems going forward for our particular issue. Would definitely recommend and they will be my go-to plumber from now on!!
Chris of Albert Nahman inspected the old heaters at my rental property. He carefully examined them and gave me sound advice. He doesn’t try to sell me things I don’t need, so I trust him. I’ve also been very satisfied with each ANahman technician I’ve called, and that’s why I keep calling them when I need help.
Bryttany Enge
2 years ago
Lisa H. helped us schedule several services (quote appointments and servicing our sump pump). She was responsive and very easy to work with.Rafael came out to do the work on our sump pump. He arrived on time, gave us a helpful run down of the work before starting and once he was finished. The work was neat and high quality.We are very happy with Albert Nahman's quality service and look forward to working with them in the future.
Kimberly Porter-Leite
4 years ago
It was so helpful to be able to talk to someone and schedule a service appointment on Sunday. My schedule is so tight right now, and that was really helpful. Also, they were willing to come and service my tankless water heater when other companies would not do it because they had not installed it. The company that installed it is out of business, so I felt really stuck. And when I called the company of the water heater their only certified technicians were very far away. Chris was great when he came out. He was courteous, funny, helpful, knowledgeable, and did the work quickly and there were no problems. I will definitely use Albert Nahman Services again!
AVOID IF POSSIBLE. The company that bought them is very deceptive and only want profits. Nahman is no longer part of this establishment. He sold to snakes. They overcharge clients because they can, they do not have expertise in some departments. Lastly, they do not pay their employees and it is helping to ruin lives.
Margaret Nickolaus
4 months ago
Jason was a miracle worker. He knew exactly how to fix both leaks under our sink. He also checked & fixed the cause of poor water flow. Then he fixed our dishwasher drain clog. So nice to have everything working so well again.
Gwen Buckley
9 months ago
My bathroom tub was not draining at all. Angel, the technician let me know the cost of service, I agreed. The work was done in less than 30 minutes. I am a very satisfied customer.
The associates who came to my house were great! Very professional and thorough. Knowledgeable and able to answer all my questions. Did great work!
Barbara Jurin
10 months ago
The technician, Jose de la Torre, was very thorough and carefully checked (and double-checked) his work to ensure everything was operating correctly. He did an excellent job.
Nahman has done work for us on several occasions over the past 15 years. We recently had an inefficient, 35 year old toilet replaced by Carlos. He was on time, courteous, competent, fully informed us of our options and the cost, and completed the replacement in a very short time. Excellent service.
Monowar Hossain did four different repairs for us. He repaired both faucet handles in a bathroom by cleaning and repacking the stems, saving us the cost of buying new stems. He advised that we should get new stems if there were any more problems. He repaired the plastic P trap under the kitchen sink and again recommended that, if there were future problems, we should replace with a brass chrome P trap. The old kitchen faucet had several problems, and he recommended installing a new one, which we did. Monowar made every effort to save us money by fixing problems rather than replacing items. Everything if working fine now. My one complaint is with the scheduling. We scheduled the plumber to arrive in a 12-2 window. The text I received the night before said the plumber would arrive at 11:00. Monowar arrived at 10:00.
Shauntel Forbes
2 years ago
My first experience was with Lisa. She’s seriously a rockstar! There were a few bumps in the road with scheduling but she called or messaged me when I know you should have been off work. She worked very hard to get me an appointment when it was convenient for me.Chris came out for an estimate. He was on time and very professional and friendly. He took his time and walked me through the process of the projects I was inquiring about. When he came back to begin one of my two projects he was, again, on time and very nice. When he finished he had me test things out and made sure I was happy with the work.I couldn’t be happier with the professionalism of the Lisa and Chris!
Dwight Linden
2 years ago
Tony was a skilled and professional plumber that is very familiar with hyrdonic/radiant heat systems. Although he was not familiar with our specific manufacturer he was able to effectively troubleshoot the error and resolve the problems.He was informative throughout the process. Explained everything in a professional manner... he was not one of those condescending tradespersons who give you lots of attitude.I recommend them for dealing with hydronic/radiant heat systems.
We were experience low water flow/pressure in our hot water from a few of our faucets. Tad came out and meticulously looked over and diagnose the issue and fixed what could be fixed that day - the flow out of our bathtub faucet due to sediment in the pipes - and laid out the fixes needed for the other issues. He was courteous, professional, and clear. We'd definitely work with him again.
Jose, from Albert Nahman Plumbing, was terrific. He was prompt, professional, and efficient. He explained the problem and repaired it very quickly.
Dominic Campi
11 months ago
This company bought late last year by a group in Alameda that is acquiring independent plumbing businesses. They are not just expensive; they completely took advantage of our situation and price gouged us. I would not use this group for anything other than a minor routine repair.
CHIMERE WASHINGTON
5 years ago
Gabe was on-time, very patient and throughly talked the process through with me during the initial consultation. I had a new furnace installed in my garage and the crew got it done in a matter of hours. They were clean, professional and communicated with me step by step what was being done. If your looking for a reputable, reliable company to get the job done call Albert Nahman and ask for Gabe.
David Concepción
5 years ago
Nathan came by, he was very knowledgeable, honest and professional. While one company wouldn't take any more appointments because they are too busy and another couldn't come out for two weeks, Kevin moved things around for us and came out the same day. He found the problem right away , gave recommendations, and checked the entire system and line for leaks. He gave lots of options for alternatives or repairs.....Nathan arrived, crawled under the house to get a full sense of the problem before providing an estimate. The estimate seemed spot on (he focused on laying out what it would take to solve the problem the right way rather than just slapping on a bandaid). He showed up on time, was friendly and easy to work with, and completed the work in exactly the promised window.I will say that I wish the company would provide a credit for the high Service fee(in comparison to other companies) towards the other services provided. Seemed pretty steep for the service call and detection, but I was on a time crunch.I will call Nathan again for my HVAC and plumbing needs.
I want to commend technician, Stuart Holmes as well as the office staff at Albert Nahman Plumbing and Heating! The young woman who took my call was very polite, articulate and professional. Stuart the technician was very knowledgeable and polite and punctual. He knew exactly what was going on and fixed the problem at no charge! I have a 26+ year old gas furnace on its last legs. He presented all the options of further repair or replacement. He explained everything clearly and forwarded all estimates. I feel confident in their company and look forward to moving forward.
Evalyn Seidman
a year ago
Service Rep Byron was punctual, polite, dealt with several issues with existing and new equipment. Rerouted bathroom water supply line to enter new toilet fixture; was able to return incorrect part to supplier, return and install correct water reservoir in same day, completing the project. Job well done!
Barbara Anderson
9 months ago
Satisfied in all respects with Chris Hassett who just worked on my floor furnace. Got heat! He was punctual, attentive to my comments and questions, clearly experienced and knowledgeable, polite and focused on his work. A rare gem in this area where floor furnace technicians are few and far between. Thank you!
Nikhil Viswanathan
a year ago
Good experience - Israel was able to quickly diagnose the issue. He explained it in a straightforward way and didn’t try to sell any extra services. I preferred to do the repair (just changing a faucet) myself. He gave me some tips for buying the right part and installation.
I have been a customer of Nahman Plumbing for more than 20 years. My recent experience was excellent as usual. The technician was friendly and professional, and provided explanations and education regarding what he was doing and how to avoid further problems. I was given a the price of the work before he performed it. Ultimately I paid less because the work took less time than expected. I highly recommend this company
Laurie Raz-Astrakhan
6 days ago
The installation of my water heater went very smoothly and the technician, Moises, answered all of my many questions.
Temple Israel of Alameda, Administrator
4 years ago
I wanted to take a moment to express our customer experience with Tad. He and his assistant arrived on time (and on a rainy day), were thoughtful to use shoe coverings each time they went in and out of the building, and clearly communicated their findings with the toilet and pipes and what they needed to do to solve the plumbing problem. Tad was knowledgeable, professional and a pleasure to work with. Thank you for sending him our way. We look forward to doing business with your company (and Tad) in the future.
Leslee Guiton
2 years ago
After inspecting the leaking shower head Jose found the problem immediately. He explained what needed to be done and soon after fixed the problem. I will definitely only use Albert Nahman services for plumbing needs. They are a top quality company.
Nicholas has been to our house twice. The first time to install a water pressure regulator, the second to install a seismic automatic shutoff for the gas.He was prompt, careful in explaining what he would need to do and make sure the stove and water heating operated fine when he completed.He was professional and pleasant.I would highly recommend him and the company.
Michael MacDonald
a year ago
The Plumber they sent out Monowar did an exceptional job. Explained every aspect of what he saw and noticed a safety issue. He was pleasant knowledgeable and courteous. Will definitely use this company again. Highly recommend
Sylvia Chang
2 months ago
My plumbing technician provided prompt and courteous service. We have only one bathroom and he really took that into consideration and performed the repair as quickly as possible so as to minimize any inconvenience. He was also extremely competent and tidy. CLEAN WORK!
Great service + responsive to my need, replacement estimate for water heater on the high end--I suppose one pays a premium for competence.That said, they didn’t hard sell me, and I appreciate that. Would 100% use these guys again, especially if flexible with pricing.
Dianne Temkin
4 months ago
Monowar went above and beyond today replacing our plumbing and disposal under the kitchen sink. He repaired the disposal enough so that we could use it gently for several days till he comes back. He didn’t have to tell us he could do that, but when we said that would be GREAT, he went ahead and spent the time (and using an additional part) doing it for no additional charge!!!!
Lavada Spence
4 weeks ago
Very happy with the service, no fee for coming out to diagnose problem with my air conditioner. Very impressed with the technician, he was polite and very knowledgeable
Maria Echaveste
10 months ago
Mr. King was very knowledgeable, professional and was able to provide valuable advice regarding next steps with our plumbing, and was able to unblock our bathtub! Excellent work
Helped us in a jam and they were out to fix it within a day. They were on time and worked well with my father in law. He really enjoyed talking to the technician. Multiple leaks were fixed.
My sump pump was making a lot of noise and was old. Installation was done and the problem is fixed. Both plumbers who did the work were courteous, efficient, and knew what they were doing.
Do not use this company. Scammish. They quoted me $74 to look at my garbage disposal. When he arrived, he did not walk in with tools; instead stood by the sink, pulled his phone out & began searching to give me a $750 quote for purchase & install of a garbage disposal. I said, “Aren’t you going to look at it first?” When I said no, he then looked at the garbage disposal, told me it was the motor, then charged me $94. I said, “I was quoted $74 on the phone. He said, yes but I opened it up & looked at it to verify. Then, when he emails me the receipt, the receipt showed 0.0 throughout. Didn’t even show how much I paid. Bad experience, scammish, untrustworthy.
We're really happy with the way the installation of our new heating and air conditioning system turned out. Mauricio showed tremendous professionalism and attention to detail in what was a very complicated job. He is a true expert and has an outstanding work ethic and his customer service is first class. I would recommend Albet Nahman and especially Mauricio to anyone----In fact we just did last night!
The technician they sent out was Jose de la Torre, and I was very happy with his service. He was knowledgeable and explained what was causing my toilet to leak so that I could understand it and make an informed choice on how to proceed. He then fixed the leak and showed me the work that he had done. I will definitely be calling Albert Nahman Plumbing again and hopefully I will be assigned Jose again!
Sara Davison DeVries
2 months ago
Jason did a great job addressing the issue with my shower diverted. He had the necessary parts on his truck and was able to get it done without having to make a trip to the store. Much appreciated.
Linda B Johnson
3 years ago
We called Albert Nahman Plumbing when we detected a foul smell emanating from under our house. Previous dealings with Nahman had proven the company's responsiveness, reliability, friendly professionalism and expertise. In short, we trust the company. And I was delighted when the technician who arrived was Stanley--one of the people who had built that trust. He did a thorough investigation of the area to assess the problems, provided a detailed description of the work he had done and the work that needed to be done, and then facilitated the scheduling of an abatement team to clean up the standing waters so that the Nahman team could fix the connections. When unpleasant things happen, it is particularly nice to work with folks who know what they are doing and who are so friendly and honest in their dealings with other people.
The repair started as a drain pipe clearing service. The plumbers found the pipe run was completely clogged. They recommended replacing everything. We just replaced the non functional pipe run of about 40 feet.
Great work done on fixing the two leaks on the water line (on their third visit). With respect to the first tech who came to help, the source of the leak was not too obvious. It required more analysis and prodding between nooks and crannies. When the new tech, Tony C., came, he did just that. His troubleshooting methods were meticulous -- he thought outside the box. He engaged me with the process and took time to explain why this won't work and that will work. He made sure that I feel confident the fix will be done correctly by the end of the day.All in all, I'm satisfied. Thank you to Tony C., Rafael Y., Deepak, and Damien for taking care of the problem.
As always, Nahman's people show up on time and do top-quality work. Deepak took the time to answer all our questions, even recommending against some other work that we proposed. He went out of his way to find one more part that had to be back-ordered in the end. They were able to schedule him to arrive less than one hour after I called. Just know that while you are getting the best service, you will pay a lot for it. We call them when we want someone who will show up quickly and on time, do great work, and get it right the first time.
Water heater hassle fixed in no time!
Stanley was a great problem-solver and a wonderful communicator in solving a longstanding sewer problem at my 100+ year old house. He figured out a solution, explained the options, and did the work with a great can-do approach. He was courteous and super smart about his work. Highly recommend Stanley and Albert Nahman Plumbing, Heating and Cooling.
Samuel Douglas Post
a month ago
Mr. Holmes arrived early within the time window and immediatly got to the heart of the matter that concerned us. Unfortunately, the fix required replacement of the thermostat ($703, ouch!) but now we can enjoy the A/C unit with warm days approaching. Excellent service!
We've used ANPH on several occasions for plumbing repairs and each time found them to be very responsive, highly professional and extremely friendly. Will not hesitate to continue to call them first. In fact, they just helped us again - this time with a furnace repair.
Casey McClure
7 months ago
Could not be happier with my initial interaction with Tad and the professional manner in which he helped us.
Mauricio V. is a smart, gracious, and incredibly competent technician. I had heard this from his colleagues before he arrived: Mauricio is the best, but I was to learn first hand that this is the case and more. Mauricio explained all the placement options and the operating instructions for my new heat pump. He spent hours in a sweltering attic to be sure everything was humming. He made special trips to be sure everything was sealed up and right. He cleaned up meticulously. He is kind to his fellow employees. I might add that Mauricio was always clear and kind to me as a customer. Because I was always treated fairly by this company but even more so because they had the sense to hire a fine man like Mauricio, I would definitely use this company again. Thank you, Mauricio. You are the best!
The person who came to my house was exactly on time, very courteous, super knowledgeable and professional, and superb in every way. I can really see why this business has such a strong reputation locally. Great job and good value.
I am beyond disappointed in Albert Nahman. After calling to confirm the appointment two days prior, and then calling during the appointment window twice, it was a no show and the customer service rep that finally returned my calls later let me know they had the wrong number saved in the system. (I gave them my current number in every call placed). This was a huge inconvenience and I wish I had booked other alternatives at the same time instead of believing all the reviews and trusting in this company. Now it’s a few weeks wait to get my issue resolved by another contractor.
Patty Williams
10 months ago
We had great service today from Steve Marzocco! Talked us through what we needed in a comfort height toilet, then returned with it not an hour later and installed it in record time. Pleasant and knowledgeable.
Working with Albert Nahman Plumbing was really easy and I was impressed with how responsive Johnathan was over Yelp. We had an unfortunate leak from our kitchen sink and couldn't find anyone open on a Saturday, so I'm grateful someone was able to come out. Not only was Nathan really easy to work with, but he was happy to answer our questions about preventing leaks in our kitchen and in our bathroom as well. Also, if you're a renter, they're quick to talk things over with landlords to make sure everything's squared away. Thank you very much for your help!
French Clements
a year ago
We needed someone to help figure out some work that another plumber had abandoned. Stanley was cheerful, professional, informative and very helpful. He explained things really well without going overboard with the details like some others might.EDITED to add that the company got real weird when i pointed out a discrepancy in one quote vs another they'd given me for the same job. I spent three increasingly weird weeks trying to track down an answer, a demoralizing process that left me with a terrible taste in my mouth. I really wanted to use them again but came away with the impression that I should never have mentioned the difference in price--i think they just kinda decided to black list me randomly. it felt oddly personal. not a professional company, it turns out, apart from stanley. whatever!
charles granich
a year ago
I had a leaky faucet in the tub. The technician came with the part (a cartridge for the mixer valve) that needed replacing and also provided a new handle when he noticed that the old one wasn't actually the proper part. Leak fixed!
Our sump pump did not turn on in the last big rain and the pit flooded the water heater and turned it off.I was able to turn the pump on manually and drain most of the water but could not relight the water heater.Jose De la Torre relit the water heater and diagnosed the problem with the sump pump.
Amanda Stevens
8 months ago
Nahman is lucky to have a fine employee like Brandon. He showed up on time, was very congenial and ambitious! Thank you so much for installing the new furnace. You really did a wonderful job.
Kevin Mayeda
10 months ago
Installation crew was on time and very professional. Costs however compared to others was significantly higher and not itemized but I needed it done quickly. $7.7K to install a $2.3K 50 gallon hybrid heat pump water heater was on the very high end of the spectrum.
The technician is very professional and friendly to support the best for the linking problem at our house. We got the good quality service and affordable charge. I highly recommend the professional service and would give a five stars rating. Thank you and I appreciate
Abe Zuckerman
3 weeks ago
Very competent and respectful. Went above and beyond to quickly diagnose and fix my kitchen plumbing issue.
Charlotte Hennessy
2 years ago
I always feel that Albert Nahman lives up to the motto of peace of mind and the staff is so competent and clean! They always remember to respect your property and are conscientious about not leaving a mess, as some other plumbing companies tend to do. You don't have to remind them to put their booties on, and you never have to worry about cleaning up after them. They are knowledgeable. I highly recommend them!
jean bonhomme
3 months ago
Chris was fast, efficient and very professional. I would recommend him without hesitation.
Curt Peterson
7 years ago
Fernando came to the new house to run gas to the laundry room. He was very professional and gave a detailed quote. Fernando's work was impeccable.Updated Review: The Albert Nahman crew did such a great job we had them install an on demand hot water system in our home. Again the team was on-time, professional and did a great job.
Good experience with Stanley who is good at drainage systems replaced our old sump pump, had a new one in his truck so nice quick upgrade. He cleaned everything out including the drain lines we feel much better about the upcoming rainy season!
Karen Anderson
4 months ago
De'Andre was timely, efficient and thorough. He explained every step that he took and showed me the results of his findings, demonstrating all the way. He made me feel secure about his analysis and recommendations for the future. I highly recommend his work.
Amazing service, friendly, attention to detail, and a fix without any upselling! I will def be using them again!
Wendell Goddard
a year ago
Tony and his crew have performed a great many services for us, installing a new furnace, repairing a major plumbing leak, installing a new hood in the kitchen, and cleaning out several drains, vents and ducts. Tony is an excellent professional and we are very pleased with his work.
Trina Pacheco
9 months ago
We were told the fee for them to troubleshoot was $95 and they charged $204. No repairs were done. They provided a quote that exceeds the standard for our area and size home (1350sqft). The person that arrived was polite and professional, as are their customer service team members, but am surprised by these practices and would certainly not recommend them. Transparency in pricing is important to customer’s not feeling ripped off.
Michael Dabney
6 months ago
Timely, professional, and thorough provision of services. Will be calling upon them again and definitely refer.
Randi Neiner
4 months ago
Jason was professional, on time & informative & followed up even after the job was done. He came back to assure it was working right & communicated how to prevent problems.
Carlos came out and informed me of what needed to be done. I got an estimate and scheduled the work. He was extremely personable and helpful.Freddy came later that day and replaced my sump pump. All went well. Freddy was available to answer any questions or concerns. Service from start to finish was excellent.
I am very happy that I called Albert Nahman Plumbing.The technician was phenomenal. He explained the repairs needed clearly. In the end, he solved the problem…I have cold water running in my kitchen sink again!!!The technician came out a second time to turn on the water to my dishwasher. He does an amazing g job, and very quickly…Thanks Again!
Ruben was thorough, extremely professional and friendly. We have a tricky issue and he worked diligently to diagnose it.
Albert Nahman is a super-high-integrity company, made up of folks who constantly build trust and over-deliver. Gabe literally saved the lives of my elderly in-laws by discovering a deadly gas leak upon his arrival for a project. Not only did he alert them to the danger, but he also called PG&E instantly and helped them keep safe till the problem was diagnosed. Without being asked. This, in addition to the stellar service Gabe and his crew provided for the AC installation project we had initially hired them to do. Extreme ownership. We are eternally grateful. Thank you Gabe!
Chris and Jason were both knowledgeable, friendly, professional, punctual, and excellent communicators. Their finished work looks and works great. Albert Nahman always sends great plumbers with excellent customer service and does a great job with scheduling and communication.
Coral Erskine
6 years ago
I had several bids. Gabriel from Albert Nahman was the only person that called me back within 24 hours. Gabriel was courteous, very informative, excellent at describing HVAC issues in a manner I could easily understand, and the completed project is great. He was the only contractor that told me how and why I should pick options that were less expensive. Every person in the crew was cheerful. The crew has obviously worked together for several years because they worked fast and efficiently without any type of conflict. I had 2 heating systems and 2 air-conditioning systems put into a two story home. This is one for each floor. I wanted to be able to just heat or air-condition only one floor if I needed to. They did all of this within 3.5 days. I definitely recommend them for any job you need whether it is big or small.
Nice guy! Explained problem. Replaced copper end cap. Very expensive though. It only took about 30 min to fix problem. Total cost: $760.
Wow! Just had Mr. Gustavo Cruz from Albert Nahman Plumbing out to fix my temperamental kitchen faucet, and not only did he diagnose and fix the problem in less than an hour, but he was as considerate and polite as all get-out! He was clearly happy to be working for an excellent company, too. Could not have had a better experience. A++
Christina Schneck
3 years ago
My toilet was running and my valve was old and wouldn't shut-off. Albert Nahman gave me an appointment just 2 or 3 hours after the toilet started running. Deepak Sharma was the plumber and was efficient, fast and came right at 2. I was happy with the experience and service.
we have been customers of Albert Nahmen plumbing for almost 20 years and we've always had stellar service. Unfortunately, the last time we called the company, we experienced what we would call unprofessional workmanship… We were having an annual inspection done, which is part of the bronze service program, and the technician seemed clueless. He told us we would need to have a new faucet installed in the kitchen because we don't have cold water going to it. Yes, we do have cold water going to it but he was looking at the wrong valve. He also said we needed a new garbage disposal and could replace it with a 1 hp. We currently have a 2.5 hp. Why would we want to go down to one horsepower? And how could he tell we needed a new one ? And by the way the garbage disposal is perfectly fine. He also told us at the conclusion of the the inspection that he had come up with a list of parts and services that could be taken care of. About five days later, the company called me, wanting to know if I would like to provide payment and a scheduling of an appointment to do those things. I told him I was not interested, and they said that I had signed for it. Very misleading. Not some thing I have ever experienced with this company before. I did ask our technician about a few other professionals who worked for the company and he said he did not know any of them, and that they probably had left after the change in ownership. If this is true, this is very sad because AN had a lot of staff that worked a long time for the company. It seems that when the ownership changed, so did the company itself which still posts on its website that it is family owned ! A few days later I saw the same tech at a neighbors house. When I asked the neighbor what they thought of AN - they said we won't be calling them again Well neither will I.You've serviced our tankless water heater that you installed, our HE furnace which you installed and many many other projects in our home - but no more. Sorry AN
John E. Ringer
9 months ago
Brian provided a professional and complete description of what would be involved in the replacement of our gas furnace heater. Their quotation was comparable to others received.
My wall heater died. It was freezing in my house so I was very happy to be able to get help the day after I called. Mr. Snowden came on time, repaired the heater and replaced the thermostat. He was professional in his work and courteous personally. Due to a failure of product, the thermostat had to be replaced again, He showed up shortly after my call and completed the job with no waiting. I would happily welcome him back for further service.
Company kept us apprised of arrival time via email and text. Repairperson was polite, fast, and efficient. Discussed whether it was worth fixing and decided to give the go-ahead. Loved that he had a replacement part in his truck (we had advised the company it was a specific brand/model toilet) so parts swap was quick. Very satisfied!
Richard Cormack
3 months ago
Nahman Plumbing had my deficient sewer line resolved in short order. They did a good job initially doing a simple line clearing job after I had a backup, and after understanding how bad my sewer line was by virtue of a camera, I agreed to go forward with a line replacement. It all happened in short order. At the end of the week I was back in business. All workers involved were good at what they did. And I remain in awe of the trench-less installation technique. If I hadn't seen it with my own eyes I would still consider it science fiction.
Clarita De Castro
a year ago
Deepak is very professional. He is very knowledgeable. In just seconds, he knew what was wrong and gave me options on how to go about fixing it. I will definitely use their service again when I need it. Highly recommended! Thank you! Keep up the good and honest work!
Gayle Wilson
3 months ago
Regular maintenance flushing of electric water heater. Did a good job, but extremely expensive.
They were the 4th of 4 bids and the only ones willing to actually LOOK at the water heater and diagnose the problem. They fixed it when everyone else said it had to be moved and replaced. First bid we got from another company to replace and move was $14k!!
Victor was awesome dealing with ancient fixture, pipes, offset. Once that was done, new fixture install was very fast. Thanks!
Supervisor thought install of one piece toilet was going to be hard and quoted based on that, but they were very much mistaken. Would love to see an itemized receipt.
My handyman said Tad was very courteous and fixed the problem with the floor furnace. When I spoke to him on the phone, he was very pleasant and told me what the problem was.
John Kobayashi, Owner
Mark Chaitkin
2 weeks ago
Cannot praise the man who came out to search for a leak enough. The leak appeared to be at the water meter itself. But he quickly showed that was not the source. Then he tried various other sources until finally finding that turning off the water to the front yard drip irrigation system stopped the leak. He also tried to find the exact source in the irrigation system, but did not. Neither did my gardener who searched for over an hour a couple of days later. Exactly where the water is coming from remains a mystery, but the leak was solved by turning off the water to the front yard. Your man went above and beyond what was expected and more than earned your $95 fee. Thank you.
Connie Hampton
4 months ago
Chris Willis is an excellent, experienced plumber. We asked him to reseat and caulk our toilet, which he did expediently. When the fancy bidet decided to stop working, he read the manual and then called the manufacturer to fix this new to him product. He was very successful. He was pleasant and engaging. I will ask for him whenever we need a plumber.
ellen kaufman
2 years ago
Deepak was SUPER!! He expedited the installation of our hot water heater [for a moment it looked like we were going to have to wait 5 days to finally take a hot shower!!]. Can't thank him enough!!!
William Fertman
a week ago
Our experience with Albert Nahman plumbing was exceptional. Their plumber Sak Vilaysouk was on time, very fast, courteous and skillful!
Steve and Christie Coffin
a year ago
Ruben Rodriguez was professional, personable, and timely. He made a careful diagnosis, offered options, and then provided a bid for repair, which we accepted. He then fetched the replacement part from the warehouse, installed it and tested the repair to demonstrate that the faucet functioned effectively.
Our plumber, Tad, was punctual, personable, and professional. Thank you for fixing our basement ceiling leak. I wouldn't hesitate to use their services again.
Judy Jang Jan
2 years ago
Scheduling was easy. I appreciated the on time arrival with text ahead alerts, and the job was really well done and clean. The plumber was also friendly, courteous and efficient. Would call Albert Nahman again.
Adele Leonard
3 weeks ago
Responded to my request for service immediately. Repairman was out within two days. He was very efficient, personable and knowledgeable. He solved our problem in 30 minutes and suggested a repair to avoid further problems. Great company, and I hjghly recommend them.
Marcia Anderson
a year ago
Tony and crew replaced our heating and hot water system. They were efficient professional and informative and we look forward to enjoying their work to keep our home comfortable.
Marcia Anderson and Rodney Blacklock
The guy came out and asked for $95 for trip charge. It is just 1.4mile away from here. And if he touches anything on the heater, the price bumps up to $295. I asked to check the heater element with multimeter, and he said it will be another charge. I was tired of him doing anything with money on top of money... wasted $95 and my time. Never again... Good luck!
Ive used Albert Nahman Plumbing in the past. I specifically wokred with John Williams in the past and with Ismael Cortes. Both had the knowledge and skill to ensure the preassesment and job were done correctly and the problems I had were solved. I will definitely use and recommend the company for any future plumbing needs.
Robyn El-Bardai
7 months ago
Steve did a thorough analysis of the problem and made suggestions. We will go ahead when we agree on a time slot. I will post again when the job is done.
We have called Albert Nahman Plumbing and Heating on two occasions. Both times they were the only ones who were able to schedule an appointment quickly which is why we used them. The first time we called about our gas fireplace which wasn't working. The man who came to fix it was very rude and demeaning. He made me feel like an idiot for not being able to fix it myself and charged over $100 for 5 minutes of work. Took him longer to write up the bill than the repair itself.The second time our water heater was not working. We had already relit the pilot so we knew it would light. The technician first told us it wouldn't light- he clearly hadn't tried as the directions tell you to hold it down for 5 minutes, and he said it wouldn't light after 5 seconds. We asked him to try again, since we had just lit it, and he was able to, but would have been quick to sell us the incorrect diagnosis. Then, he told us there were 2 possible problems, but he couldn't be sure either would fix it. Each repair was estimated at over $600 ($1200+ total). The water heater was about $500 new so this seemed crazy. He also said it would take a week to get the parts (too long to not have hot water). We asked about replacing the water heater. He suggested a $2400 heater (including installation) and said it would be better because it had a 5 year warranty. Our original (much cheaper) water heater had a 6 year warranty. I asked about anything with a longer warranty. He mentioned a $3000 heater. He was very nice but clearly programmed to upsell expensive work/ products.While he was there I asked if he could look at a small problem we were having with the sink. It's happened before and required taking apart the input lines and cleaning them out. Takes less than an hour. He quoted $238 for the job.We declined all the work.I bought a new heater at home depot for ~$600 with a six year warranty and had it installed and the sink fixed by my contractor for $200 total. I could have spent a little more and gotten a 9 or 12 year warranty for under $1000. The company is good at getting there fast and the woman on the phone was very nice, but they are hoping to take advantage of people financially. If you care about price at all, don't use them.
Albert Nahman Plumbers are very professional, courteous, and produce excellent work. They showed up on schedule and finished in a timely manner. I would've given them a Five Star rating if it wasn't for a few flaws. First, I was surprised how much it cost at the end given a different cost figure when I signed the estimated contract. They should've said before tax. (I'm guessing.). Second, the people in the office gave me different names on who was going to come out to my place. They did this twice. First they said Carrie, then Kevin. It was neither. (Fernando & Damian were wonderful, though.) Third, I thought it was a bit too pricing for just replacing the existing Waste & Overflow contraption. There were no breaking of the floor or the ceiling in the lower unit.
Ramon Hannon
8 months ago
Can’t say how happy we are with the service that Stanley and Damon provided! We had a horrible blockage in our kitchen sink drainage pipes and nothing would help. These guys let the office know that they were working hard and couldn’t break the blockage but they refused to give up. They went well above ands beyond to get it cleared, and we can’t thank them enough. Albert Nahman Plumbing will be getting all of our future service.
No, they’re not the cheapest plumber in town, but I don’t mind paying more if I receive value for my money, and did I ever. I email them on Saturday night, heard back Monday morning, by 10:30 am they were here and by noon they were done. Tubby was polite, pleasant, and thorough. I’ll surely use them again.
Monowar arrived promptly and was respectful and courteous both to me and my residence. He quickly figured out the problem and worked efficiently.He presented me with a cost before he did any work which is an clear and honest way to do business. He went out of his way to make sure he had the right part. Now my faucet works as it should. It was not cheap but good work never is. I will definitely use Albert Nahman plumbing again. Thank you all for your good service.
Chris Hassett was fast, friendly and did great work! He had my new garbage disposal hooked-up and running within minutes. He even pointed out that there was an online coupon which saved me $25 for his service. I will definitely use Albert Nahman and, if available, Chris for my future plumbing and heating needs!
Rich Mac Dougall
10 months ago
I called yesterday a Sunday regarding a plumbing issue. They got back to me today Monday and sent Jared out by 2:30 the same day to inspect and set job date.
We are very happy with Albert Nahman Pluming so far.
Eugene S Bardach
a year ago
Excellent workmanship and very professional. Pleasant and courteous. But Albert Nahman is above-average pricey. Probably worth it, especially if you are a diamond customer.
arthur brandt
3 years ago
My wife and I are just starting the process of a new furnace and adding an AC unit. Gabe is excellent!!! He took the time to evaluate our 1930’s home and provide several installs.An excellent representative for A. Nahman. You won’t be disappointed.A. Brandt
Amanda D. Buster
2 years ago
I'm a regular customer of Albert Nahman - living in an older building provides lots of opportunities to call plumbers. They consistently send out professional, competent, helpful teams, and I really appreciate the time they take to explain everything they expect to do, and all charges, before they begin work, and check with me whenever something unexpected comes up. Today, their plumber went above and beyond, stepping in to my retired neighbor's apartment quickly to dislodge a stuck sink stopper that required more strength than she had. It took only a couple of minutes, but it was the kind of generosity, neighborliness, and kindness that I have come to associate with Albert Nahman. I appreciate their competence and fair prices, but it's the small gestures like that which make me a loyal customer. I highly recommend this company.
Jose did a great job for us when our older toilet tank stopped filling. He came right out, found multiple clogged components, talked us through every step and recommendation, fixed everything up quickly and efficiently, and left us in great shape. I’d call them again without hesitation.
Timothy Pakes
9 months ago
Marcus is a rockstar! Came in, rolled up his sleeves and got the job done. Dude don’t mess around and definitely knows his trade well.Would give six stars if I could
Ruben provided EXCELLENT customer service at our home today. He arrived within the scheduled window.We had a clogged toilet which Ruben identified promptly and offered several suggestions for repairs. As is our experience with your staff -- he was conscientious about our needs and careful to clean up when he completed the work in a timely fashion.We are confident in recommending Albert Nahman to our neighbors! thanks for great service.
Pamela Gelson
3 months ago
I had no hot water in my home. Ugh! I called Albert Nahman. I got an appointment for the afternoon. My ignition was bad in my hot water tank. Diagnostic was quick and repair was quicker. Another part needed to be ordered. Lovely experience. Nicest technician.
The plumbers at Albert Nahman are always very knowledgeable, courteous and on time. We have used them on several occasions and have never been disappointed. They have great support up front and the ability to get someone to your house quickly. Whole process is excellent.
Sharon Morris
3 years ago
Mauricio led a crackerjack crew of plumbing and heating specialists to install our new heat pump and tankless water heater systems. They were prompt and helpful. They left nothing behind but our excellent new systems, and were extremely careful about the interior and exterior of our house while they were working. Mauricio is taking the extra step of a special request for a cosmetic fix. I couldn't recommend them more highly.
Ronald and Nancy Blackman
4 months ago
We had a complete failure of our existing heating system and immediate need for replacement. They did a fantastic job of responding quickly, getting the asbestos abatement completed, getting the install done. We could not have asked for better.Both the state and city inspectors were impressed with the completed work. So mostly, fantastic. Unfortunately some miscommunication left one piece that had to be done after. And that piece left one section of exposed insulation. Is that horrible? No. Does it affect performance? Doubt it. But that exposed section is so starkly different from the rest of the job. I asked and was told that is how they intended it, so OK then.I think that they way the communicate what amounts need to be paid when, and by what means could be significantly improved. I'm sure they think it is clear because they know what they mean, and what they got and what they processed. On our end - not so clear.
David Donovan
2 years ago
Ismael did an excellent job replumbing my kitchen drain. It was tricky because things didn't quite line up but he stuck with it and made sure everything was done professionally with no leaks. As usual, excellent service from Albert Nahman Services and their employees!
Albert Nahman Team were very Quick in Response Friendly and Professional.
Jane Manning
6 months ago
Very happy with your service. You came when you said, charged what you said, fixed what you said. Also friendly and explicit. You are my go to for all my heat and plumbing needs.
Linda Reddy
10 months ago
The tech arrived on time and gave us a thorough description of the job requested. Tech was polite and professional. We will be scheduling the installation soon. We have used Nahman Plumbing before and have always been satisfied with quality of work.
I called Nahman Plumbing and Heating because I had a sudden broken hot water connection under the kitchen sink late in the day. I did not locate it immediately and it was spraying hot water on the wall behind for a while before I saw it. What a mess! I had to immediately turn off the water to the house completely because the valve which was involved would not stop the spray.They arranged an appointment for the next afternoon between 2 and 4. It is obviously never convenient to be without water, but the arrangement worked okay for me. I will say that Nahman's is great about keeping you advised of the arrival time of the technician which really helps. You are informed all through the process. The technician who came was Nathan Nijensohn who was a very nice, capable young man who clearly advised me of the repair options and completed the job neatly and professionally based on my choice of the solution. A pleasant experience all around.I have used Nahman Plumbing a number of times previously for much larger jobs and have found them to be excellent. No one likes paying plumbing bills, but working with them has been pleasant each time.Definitely a satisfied customer...
Dave Granvold
8 months ago
Chris was great, came early, was friendly, explained things clearly, knew exactly what to do and answered all
our questions. Thanks! Our first call was cancelled, so that was the only problem, not Chris's fault.
Monowar was very knowledgeable, professional, on time and extremely thorough. He was wonderful to work with and explained everything in great detail, which was extremely helpful and greatly appreciated.
Communication was prompt.Estimated AND sent their team out the SAME day!Our old gas water heater was replaced with a new Bradford White water heater. Work was thorough and clean, even though the small space gave the crew challenges, they had great solves.Will absolutely use or refer Albert Nahman Plumbing again. A+ every step of the way! Thank You!
Our technician was professional, polite and personable. He explained what he was going to do. He also made suggestions for other preventive measures
What a pleasure to deal with Albert Nahman Plumbing. Right from my initial call Lisa was understanding that with a leaky water heater we might be without hot water for the weekend. She mobilized the troops and I had a new water heater on its way the next morning. Thanks to a competent crew, Fernando and Jordan, the installation went well and soon after we had hot water! I highly recommend this company.L. Hayden
Phillip Newport
9 months ago
Tony Contreras lead tech for Albert Nahman guided and supported me in the correct heating water heating device to install. My deceased husband Peter and I had planned on a more efficient water heating system in early 2020 with quotes from Tony C. My husband passed before we couldmove forward. Our commercial sized water heater died recently. I met with Tony who was guiding and lovingly supporting in having a Navien combo boiler.Our biggest issue was not only hot water but that we needed to run our Warm Floors radiant heating.Tony knows his products and has not only knowledge but experience.A crew of four worked the first day to remove old water heater. The entire team were positive friendly and professional. Day two team of three began the work of installing the Navien. Day three Tony came back on his own to finalize and fine touch the entire unit and system.He was lovingly guiding and friendly up to the moment he departed.I can call anytime for questions or support needed.Feeling blessed and so happy with the service that Tony and his crew provided. Highly recommend Albert Nahman Cooling and Heating.
Lisa Galan de Martinez
10 months ago
Tad was prompt, professional and thorough. I had some continued probable with job and Tad came out and was very responsive. Made some adjustments and seems to be working now. Took his time trouble shooting.
Ronald Edwards
a month ago
Jason was prompt and professional. The job, was to replace the OLD main water line to the building. He took time to explain everything and to make sure I was satisfied with every step in the repair process. I couldn't be happier with his work!
Tibby did a great job, very thorough and professional. Great cleanup as well. If you want the job done right, to last for years, this is the company to call.
Suellen Mortland
7 months ago
Repaired and flushed tankless water heater system. Jose was very knowledgeable and professional. Can highly recommend Jose and Albert Nahman. Thank you. smm
Adam Carlitz
3 months ago
The tech came to work on the tankless water heater. It threw an error code a few days prior and I wanted to diagnose the issue. He showed up 2 hours late (then, too late to call the manufacturer) and didn’t even open the machine. He gave us huge quotes to replace the device or install a new valve. He was here for 10 minutes. I didn’t learn anything new about my machine, no work was done. No diagnoses was done. And he charged me $95. I don’t know what I paid for. I won’t be using their service again.
Yvonne Miles
6 months ago
Our service technician was friendly and explained everything he was doing. He seemed knowledgeable and honest.
Pauline Moreno
a year ago
Plumber was kind and thoughtful of our budget. He was very professional and friendly. We immediately felt he was honest and had our best interests in mind. Price was very fair. We will continue to use Albert Nahman.
Gautam Premnath
9 months ago
Monowar was a terrific technician, who figured out our plumbing problem clearly, fixed it thoroughly, and explained both what he was doing and our options going forward very lucidly.
I first used Nahman for a repair of our very old garbage disposal, which turned out to be such a pleasant experience that I've gone back to them twice since--to fix a dishwasher leak and then to replace the disposal. I've met two of their staff over the course of this, both highly professional, focused, efficient, and personable. Importantly, they left me with the strong impression that the staff likes the management--always a sign of a well-run operation. In addition they emphasize customer service and building relationships, assigning the same staff over successive jobs. It's a terrific company.
Zucker International
7 months ago
Good service, but shocking price tag: $700 for 2 hours🙉
This company used to have reasonable rates.
Suddenly, they’re charging insane amounts.
Bye bye Albert Nahman Plumbing. Never going to use u again!
Joanna Sylman
2 months ago
Wonderful service. They were communicative and came out to address our leaking sink. Jason quickly made a diagnosis is and did a fix. It was professional and will definitely call them again if needed
Mary Kay Duggan
4 years ago
Nathan came the next day to take a look at my garbage disposal. With the help of a small flashlight he quickly determined that a small screw had fallen into the disposal. He returned to his truck and got a great took that could fit into the small opening and still have a good bite to pull the screw from its lodging. He was courteous and quick, great job.
Patrick Chapman
4 years ago
I’ve been very impressed by the way Albert Nahman’s team does business. They are fair, cordial, and very professional. Each time I interact, I’m impressed by the whole org - they keep a record of past interactions, detailed photos of the before and after, and more. Most importantly, my technician Mauricio is a very smart guy and it’s great to have a real expert solving important problems. Thanks all!
Arnold Brown
8 months ago
Steve Marzocco did a great job for us. Really cared about doing the repair right, getting the best done for the customer. He was courteous and careful in the house. We switch to Albert Nahman anout 7-8 years ago after using another Oakland company for the previous 30 years. We haven’t been disappointed. They are not cheap, but they are fairly priced and deliver quality work. Steve is an excellent representative of the company. I’d recommend both him and Nahman without hesitation.
Oskar Hallatschek
3 years ago
Our experience with Nahman Services was frustrating. Due to a brief interruption of the main gas supply line of our house, the pilot flame of our water boiler went out and couldn't be lit again. So, we called Nahman Services. Since everything worked up until the gas interruption, we communicated to the plumber that the problem must be minor, and restricted to the pilot since the main burner worked perfectly well up until the gas shut-off. Yet, after a quick check of the heat coupler (which couldn't have been broken) the plumber decided he can't do anything except for replacing the *entire* water heater, for $3000. Shocked about the price tag we politely said no, but were still charged $200 for coming out and fixing nothing.Watching some Youtube, I was able to fix pilot myself in about 1hr: All I had to do was to bend the wire of the electric lighter slightly, so that the spark crossed the gas flow of the pilot.
I was very pleased with the technician, Victor, and the work that was performed. Victor was very professional, with excellent communication skills--he even found a plumbing problem that was missed by a different company. Don't try anyone else!
Stephen Harvey
a month ago
Very prompt and reliable service. This company was new to me, but they were the only ones that would come out today and we had no br facilities or hot water, they were able to fix it in one day. This will be my new company from now on.
Patrick McCullough
4 months ago
Jason was exceptionally professional in all manner. He was on time and notified me of his travel to my home in time for me to leave work and meet him. Then he quickly assessed and fixed the problem — after removing his shoes to protect our flooring. Great job.
Richard C. Van Sluyters
3 months ago
Deandre Perkins is a good natured, highly competent plumbing specialist. His work is exemplary and before he begins he communicates clearly (and correctly!) the tasks needed to remedy the problem. His work was completed on time and within the estimated cost. The only complaint I have is that Deandre is a Lakers fan!
Our 20-year-old water heater stopped working. Albert Nahman Plumbing was listed in a google search for plumbers in the Oakland area. They responded to my call, checked the old heater out, got it working and recommended replacing it due to the age. I researched replacement heaters recommended and chose an upgrade to the system. AN Plumbing installed and tested the new heater in one day. It works fine.
Nenelle Bunnin
a year ago
Mario is the best. He did a job improving my bathroom sink hot water flow that no other plumber we've used has known how to do. We really appreciate Mario! We will always call Albert Nahman Plumbing in the future.
The technician came did a test and that’s about it. He said he doesn’t know why we have a carbon monoxide leaking and all he knew is the tester showing the level is very high. Basically he did what the PG&E technician did, ran a test and found out there is leaking. We called for asking a diagnose and what we got is a test result and we have to pay $95 for the service too. Totally a waste of money!
Albert Kadosh
8 years ago
As an energy conservation measure for our 8 unit apartment building, we wanted to install a condensing hot water heater. Mike came over to give us an estimate. He was very knowledgeable and assessed our needs. Tony and Enrique did a great job installing the heater. I was most impressed by the manner in which Enrique and Tony were able to think through any potential problems and came up with ideas to circumvent them. They were so experienced! .Everything went very smoothly and we are very pleased. For your plumbing needs, look no further.
Debbie Jalkson
a month ago
Jose was a pleasure to work with. Excellent work and a professional demeanor throughout the process. I would definitely recommend.
Very knowledgeable and professional. Deepak was upfront about the company being more expensive than others, but explained the warranties and coverage that I would get, and educated me about the water heater issues I have. I felt like a more informed customer after the interaction.
Scott Cauchois
4 years ago
Scheduling the work for the leak in my water service was more difficult than I’d like. However, the ultimate repair and replacement went very well: I couldn’t be happier with the results. The technicians assigned to the job were excellent.
Castroma Dickens
11 months ago
They serviced our tankless water heater. The tech was on time and went right to work to assess the problem. Reported back and performed the work very efficient and quickly. I was very satisfied.
J & J Schroeder
5 months ago
Fernando Villanueva was punctual, professional, personable and efficient in removing the old tankless water heater and installing the new Rinnai RU 160 in. He and his assistant also installed a Little Firefighter auto gas turnoff valve. I am very satisfied with the work done and the cleanup. I have depended on Albert Nahman Plumbing and Heating for all of my plumbing needs since 2004.I have continued to use Albert Nahman Plumbing, Heating and Cooling over many. many years. I am very satisfied with the professionalism, quality work and guarantees made if there is any problem when the job is completed..
Joseph Santos
5 months ago
Both Tony and Chris were very professional and insightful about what was wrong with our furnace. From the initial customer service to the technicians, they were all excellent and helpful.
Eri Takahashi
8 years ago
Nathan from Albert Nahman Plumbing and Heating is a credit to his profession and specifically to Albert Nahman Plumbing and Heating. Our issue, was a total blockage of pipes - sinks, toilet, tub - everything was blocked! Nathan came at the designated time. He was courteous, friendly and most importantly - Professional. Within a few hours he not only identified the problem (root growth in the pipes), but he gave us an accurate estimate and time for correcting the issue. Our eight year old son even got to view his work which was a great life lesson! In conclusion, you will not be disappointed. We recommend Nathan and Albert Nahman Plumbing and Heating. - Gabriel from Albany, CA.
Excellent tech. Clean job
Would definitely recommend them again
Donald Palmer
5 months ago
Carlos arrived as planned. Quickly evaluated and recommended a solution. Installation planned for tomorrow. I couldn’t have asked for better service.
The following day Nicholas arrived as promised and competently replaced our recently deceased sump pump in about an hour. Well done gentlemen!
Barbara Schramm
3 years ago
Pleasant, thorough, and knowledgeable plumbing team. We were getting an estimate and they were very helpful in presenting options. Waiting for the estimate now, and Nathan even called to let me know when to expect it. That’s good customer service.
A pipe connected to the bathroom sink had broken, leading to the water in the house being shut off. We received an estimate from another plumbing business that involved cutting into the plaster wall to replace the pipe; their service didn’t include patching the wall afterward. We called Alfred Nahman for a second opinion; they rearranged their schedule to see us on short notice, since we had no running water. Juan arrived promptly, inspected the damage, and fixed it on the spot, for less than our previous estimate. He was very professional and courteous, and we got our water service back sooner and with much less disruption than expected. I would highly recommend this company and technician to anyone!
Marion Edwards
a year ago
Deepak Sharma was my technician today. He was extremely professional. He let me know when he was going to arrive and he arrived on time. He replaced the inner workings of the toilet water tank and everything functioned practically thereafter. I would recommend this technician in the future
Tad from Albert Nahman Services was great, professional and cool. He was patient with my deafness, taking the time for us to write back and forth. You could tell he knew what he was doing. Super friendly. Highly recommend Albert Nahman and Tad, himself as well! Cheers Noah
Our experience with Tony at Albert Nahman Plumbing was fantastic. He repaired and upgraded our broiler system. He took the time to explain the process and gave us choices. He was professional and the service was the best. Thanks Tons!!!
dwight linden
2 years ago
If you need tankless water heaters serviced, repaired, or troubleshot, Tony Contreras at Albert Nahman is the person for you. Very effective, efficient and professional. I have had him service several tankless boilers in our building and I will not bother with ringing another company at all.Tony knows tankless systems very well, he is methodical and thorough in taking care of any of the problems we have encountered. He has a great service attitude and walks you through the issues he encountered and the resolutions to the problems. It is great to have a very competent service person who is not condescending and does not try to take advantage of you. Tony and Nahman plumbing have never disappointed. I will continue to use them as my go-to plumbers.
Christy Ambrose
3 years ago
Nick came to our rescue today! He was able to come up with a quick and effective solution to get our main water feed back online without a leak (phew!). And with same-day service. I would definitely recommend Nahman.
Christopher Amy
8 months ago
Steve skillfully dealt with an old toilet with leaking problems that was beyond the homeowner’s skill level to fix. Highly recommended.
Jennifer Johnson
2 months ago
Angel is a gem!Have been using Albert Nahman for all my plumbing needs since 2004. They are prompt, professional, and knowledge experts. When I call and schedule an appointment I have complete confidence that the issue will be thoroughly resolved with good quality and guarantee. Angel was very patient, courteous and a true professional!
Daniel Chung
2 months ago
While Albert Nahman company is very professional and easy to work with, it is unfortunate that they are no longer affordable for your typical homeowners who do not live in multi million dollar homes. I have no doubt they would perform well if only we can hire them for some basic easy plumbing tasks.
Great service and staff. We have received excellent customer service and are very happy with our new water heater. Carlos and the other technicians have been terrific. We highly recommend them.
Susan Gregory
7 months ago
Stanley came on an emergency basis to assess a problem with a sump pump that was installed the day before but not working properly. He was very professional and thorough and diagnosed a couple of issues with the new pump. He made the adjustments and right now all is working very well. We really appreciated his great customer service and would highly recommend him. He returned today to install a second pump to beef up our water removal system. We have totally appreciated his thoroughness, problem solving, attention to detail , and great work! We highly recommend him and Albert Nahman Plumbing. The company keeps you apprised of arrivals via text message, lets you know if there are any questions, and they worked hard to address our needs on an emergency basis. They were wonderful and we really appreciate them, from the dispatchers to Stanley the plumber. Highly recommended.
Hollin Wilkins
7 months ago
Stanley was great and very helpful. I would highly recommend Nahman Plumbing to anyone in need!
Michael McCarthy
10 years ago
After my son dropped a toothpaste cap into our bathroom sink, the 90+ year old drain line clogged. I was unable to clear it with a hand snake. My brother recommended Albert Nahman Plumbing, who had done the plumbing for his remodel. I was able to get an appointment in a two hour window on the afternoon of the day I contacted them. The technician William Cruz was on time; he very realistically assessed the situation. Clearing the old narrow drain line was iffy, but with patience and perseverance he was able to get his motorized snake all the way out to the large stack on the outside of the house. He cleaned up thoroughly and I was happy to write a check for quality service at a reasonable price. Thank you to Albert Nahman and William Cruz!
It's amazing how 3 days with our very fancy water heater blinking red lights and no hot water can really get you down. I got several insanely expensive quotes to fix it ($2000) or replace it ($12,000!!) Then came Albert Nahman Plumbing. Stanley K came out promptly, diagnosed the problem in no time, found the rather hard to find part, snaked out some sinks as he was here anyway, and got Mauricio to come back promptly at 2, who fixed the whole thing in no time, and at an amazingly low price.Thank you.
Chris arrived right on time at 8 am, assessed each of the issues on my list, provided me with a rough estimte of costs and got to work. I'm a new resident in this condo and he educated me along the way with information about each of my plumbing fixtures, hot water heater and furnaces.Definitely five stars!
Michael Scharff
a year ago
We had some serious flooding in our basement from recent heavy rains. The floor drain in our basement had backed up. Stanley was prompt, careful and spent a good amount of time exploring the potential sources of the problem to help devise a solution.Thanks for the great work! Highly Recommended!
Kristel Knittel
5 years ago
After reaching out to another plumber that my building recommended (but didn’t follow through), I called Albert Nahman. The online form was easy and someone reached out the next business day. They were able to get someone out quickly, and my project was escalated to Tony. Tony came out on a Friday to assess the repairs / replacement on my boiler and gave a very thorough proposal. I was able to book an appointment with the office just 3 business days later to get the repairs completed (lead time to get the necessary parts). Tony was excellent, and I’ve already recommended him to a new neighbor. He was clean, professional, easy to talk to, and was great with my curious (but very friendly) dog. I wouldn’t hesitate to call Albert Nahman again in the future!
Tad S was punctual and text to see if he could come earlier. Very professional and friendly. Explained what was needed. Answered questions and made suggestions. All in all great experience. Highly recommended for quality and workmanship.Something came up overnight and I texted regarding the situation. Tad S came back the next day and resolved the situation with a replacement part. Thanks to all for the attention/quick response.
Albert Nahman is on target. They have a great understanding of their business. We used them on several ocasiones. I would give them 10 stars, if I could!
Mary Beth Burnside
3 months ago
Pleasant and professional. Got complex faucet problem solved and put in order. Highly recommend Jason.
Tony and Albert Nahman Services were the best! Extremely thorough, conscientious, and helpful. Really appreciate that he explained everything. Great communication all around! Much less costly than I anticipated. Tony, my new go-to plumber!
These guys are very expensive! He had a problem they were able to solve but requested we do followup cleaning of the A/C system. Several weeks later the second visit occurred and after a $500 cleaning session the condenser motor was making some noises. He diagnosed it as a bad motor that was okay the first time he came out. Now he have $500 to clean a dead unit or replace the failed motor. He suggested he give us a quote for an entire system and a replacement motor. A week later the estimates came in: $1,500 for the motor or $24,400 for the A/C system. These are expensive and when I called to confirm the prices they said they were accurate and nothing more to say. I bought the motor for $200 and have had two estimates for larger A/C units for $12,000 including the duct work. Check out everything they say and get several estimates before you go that rabbit hole.
Yasser Shohoud
a year ago
Edit: The technician came and finished the job. Thank you Albert Nahman for following up on this review and making it right.The technician was professional and courteous however there are other issues with the service. I scheduled appointment online and received confirmation email but no one showed up. I called and they said oh that time doesn't work and gave me an appointment two days later. Technician showed up for second appointment and quickly diagnosed the issue and replaced the bad part. However he did not re-apply caulking around the shower handle cover like it was originally. Called them to come and do it, they said they'll schedule a follow-up visit. That was 3 days ago and I haven't heard back. Seems like there's no follow through once they get their money. Very disappointed with the service especially for such a high price.
Jeff Phillips
2 weeks ago
This is the second time I have used this business. Very professional, always on time, and super knowledgeable. I will use them in the future for all my plumbing and HVAC needs. Highly recommended!
Mary Partridge
9 months ago
Marcus came out to check our non-functioning old floor furnace, climbing under our house through a small trap door. Even though he wasn’t able to fix it, he got Chris to come out and do the repair, so we’re happy customers.
Over the years we have always had excellent service from Albert Nahman Plumbing and today was no exception. Nathan N, who came out today, has the strong knowledge base, plus the social/interpersonal skills to be just terrific!!! When things proved more complex than I had described, he didn't bat an eye, refigured, and proceeded to do an outstanding job. I recommend him and the company very strongly.
Becky Schmitt zits2017
a year ago
My annual inspection was completed and a leak
in my sprinkler system was repaired. As always Deepak did a wonderful job. He was on time, explained everything he did and checked for any additional leaks. Nahman is the only plumbing company I use. I trust them completely.
David Bruckmann
9 years ago
Every aspect of my gas line installation experience with Albert Nahman Plumbing was super. They were well organized, Gabriel provided a detailed estimate with clear scope, confirmed job appointment the day before, Mario arrived perfectly on time, and everyone was professional and easy to work with. I will certainly turn to them again for future projects.
Margaret Ferguson
2 weeks ago
Wonderful easy non stressful experience from beginning to end. If you want an AAAA plumber that is an expert in all facets of plumbing these are your people.
Very professional and helpful, fixed out leaking toilet quickly
Javier was excellent. He arrived near the beginning of the two hour window (his office having texted me to alert me to his coming.) He explained what he found quite clearly and proceeded to do the repair in a timely fashion. We will definitely call Nahman for plumbing issues (we have a couple!) in the future.
Florence Higa
2 years ago
Stanley got my clogged drain flowing again! I received great customer service with Stanley. He knows is professional, thorough, and knows his stuff. Happy to recommend him to everyone.
Jennifer Everett
6 years ago
I went thruough Google services and got a prompt response to set up an appointment for estimate. Gabriel went out to my 66 y/o disabled mothers house and gave and $575 estimate for installing a sink and and $200 estimate for replace the water shut on/off valve. He took a check for a deposit. When I arrived to follow up with my Mom and the technician left no paperwork and when I contacted the company he went back and had submitted a quote for over $900 dollars! I was clear that if they tried to deposit the check I would be all over them. This tech really tried to take advantage of my mother but she had people to take care of her. If you are elderly I would stay away. I don't know if it was just that tech or a company culture but I will never use there plumbing services. And had the sink installed for $200 dollars including parts by another company. Thanks but no thanks Albert Nahmen Plumbing!
Benjamin stevenson
a year ago
Tony from Albert Nahman helped diagnose and fix a leak we were having in our kitchen. They were very nice, methodical and walked me through the issue to understand what was happening. They also had loads of great knowledge on our radiant heating system.
Excellent job. Professional and cleaned up. Explained everything in detail and showed pictures of work so I could see the issue myself. Highly recommend and will be using them again. Super responsive. Moises and the team are excellent.
Champe Barton
6 months ago
Fixed a clogged valve in our shower’s hot water line that was killing the water pressure whenever ww wanted hot water. They were super fast and all the parts they installed work great. Highly recommend.
I've been using Albert Nahman for a wide range of plumbing needs for over a decade. The service has been consistently outstanding and the value has been great as well. I've recommended them to my mom, who was equally delighted.
Excellent service from Nathan Nijensohn of Albert Nahman Plumbing and Heating. Nathan replaced my in-sink garbage disposal and cleared my kitchen drain. He was very courteous and attentive, and kept everything clean and tidy. Great job!
Christian Simamora
a year ago
Stanley helped me to understand the root cause of the drain clog, how to do better maintenance on it and all of my pipes, and helped me to think about long-term upgrade as well. He was fantastic - highly recommend!
Frederic Ville
3 months ago
Albert Nahman installed two tankless water heaters (in series) in our house, a few months before we bought it. But, as users, we were not satisfied with the installation since we could get here and there a few cold showers for no reason.I started to investigate the problem by watching some Youtube videos. It became clear that the installation was not properly made and contacted Albert Nahman, which agreed on my diagnosis and accepted to make things right at their own expense, which was really appreciated.A few days after the installation was fixed, problems arose again and we started to get even more cold showers. A few technicians from Albert Nahman came in, checked the installation, but could not really understand what the problem was. The last technician, Chris Hassett, finally understood the root of it and fixed it. I was really impressed by Chris, his capacity to listen, be methodical in troubleshooting the problem, not giving up where nothing obvious strikes. We were very fortunate to have him look at our installation. Everything works perfectly now!Overall impression is still good: Albert Nahman fixed their mistakes, sent technicians when we called, and was the pretty reactive the whole time.
This would have been a 5-star review based on the courtesy, punctualityand efficiency of the technician. He did a 5-star job. The lower rating is based on the price, which is a company issue. I think that $378.00 to unclog a drain is way pricey. With the electric snake it is a fast an easy job. Next time I will look for a fairer price...or buy my own electric snake!
The technician did the diagnostics and provided his advice to resolve the tankless quarter heater issue.
Phyllis Oyama
10 months ago
My husband & I deeply appreciate Steve Marzocco's conscientiousness, his wonderful problem solving skills & the pride he takes with his work. He did a stellar job in replacing our toilet. Albert Nahman Plumbing is very lucky to have him to uphold their diamond rating status.
Carol Leimbach
10 months ago
Communication was clear regarding the work. The digging occurred in a tight space between two plants so we talked about what to prune. He backfilled the area and you wouldn’t know a new clean-out valve was created.
Jennie Merovick
2 weeks ago
Jared was on time, explained everything, gave me options to make a decision and very professional.
“It’s never a bargain, but it’s always done correctly” is how I speak about my experience with AN
Plumbing. The techs are always fantastIc …TJ no exception.
Liam Lonsdale
7 months ago
Thank you for amazing service!They gave me their next available appointment (I wasn’t having an emergency, just a PITA) which was four days out, but said they’d fit me in earlier if possible. Less than 48 hours later someone was with me.My plumber was friendly, informative and clued me in to what was going on from start to finish.I would use Albert Nahman again for my plumbing needs in a HEARTBEAT.
Clint Strowder
3 years ago
The plumber you sent was very personable and made adjustments not only on the p trap but it seems as though the water from the faucet is not splashing water everywhere before his visit. The only problem the board of directors had is with the price. Therefore the four stars instead of five.
Ronald Parriott
a year ago
Came on time and we discussed the work. Toilet seal may be leaking after being replaced last Nov. It is weird French toilet so may not fit right with US seals and flange arrangement. Decided to replace entire toilet to US standard equipment. Will investigate toilets to assure look in bathroom. Only US std ones will be looked at by us.
Literally horrific experience with this company. Had booked an appointment to fix my heater when I had been without heat during a very very cold storm. I Moved my whole schedule around so I could be home when they would come. The morning that they were supposed to come at 9 AM. I’m waiting and waiting no one‘s coming. I called about three times to get in touch with them to figure out where the service provider is finally by 11 AM I got a callback from them saying that they overbooked and that they would not have anybody come out to be fixing my heater that day. The best that they could do was offer me an appointment two weeks out. I would never trust or work with this company again horrific experience they clearly do not value customers time.
Marcia Tanner
4 years ago
Albert Nahman Plumbing and Heating was recommended highly by a neighbor when I asked for an emergency referral. My kitchen sink was backing up and overflowing, and had not responded to drain cleaners. Nahman responded immediately to my call and arranged for someone to come that same day, having informed me of the fee for a visit plus alerting me to expect additional charges for whatever the job would require. They gave me a time window for the visit, and then called to let me know that it would be later than expected. They sent me wonderful Stanley, who was polite, informative, competent and efficient. He quickly diagnosed the problem and gave me an estimate of what it would cost to fix it. (Luckily it was only a clogged drainpipe, nothing major.) Once I'd signed the agreement he fixed it, cleaned up beautifully afterwards, and suggested an organic non-toxic drain cleaning product to maintain the flow in future (which I purchased). I would recommend Albert Nahman unhesitatingly to anyone in need of plumbing repair. They are not cheap but they are responsive, and based on my experience their employees are very well-trained and focused on excellent customer service.
Annette Escobar
5 months ago
We had a carbon monoxide leak in our heater. Mark took his time to explain what the problem was with our heater and stated that we will need to get a new heater. I love that he was accurate, patient and kind.
Michael Sanchez
a year ago
Deepak was very friendly and professional right from the start. He was reassuring of his capabilities to complete the job and in a timely manner. I asked him also about another work project and he was very helpful with that too. Thank you Deepak... Great representative for the business.
Ruth M. Pardee
a year ago
This company is really hard to communicate with. Since the beginning of the project, I've called countless times and been told someone would call me back and they rarely do. Anytime you call you get an answering service that asks you for EVERY detail of your information (like they have no file on you at all, meaning it's quite time consuming), only for them to say someone will call back later that day. Iffy if they actually will. Basically calling Albert Nahman has been on my to-do list non-stop since I started working with them in July, because it's never ending the back and forth and trying to get someone to come out to actually resolve my issue. I will not be using them in the future.
The hot water valve on two of the showers of my remodeled house was producing cold to lukewarm water, so the mixing valves needed to be adjusted. These mixing valves consist of several parts including covers and cartridges, and adjusting them so that the shower produces hot water is not as easy as it may appear. The plumber from Albert Nahman spent over one hour working on both valves overall. The first shower valve was relatively easy, but the second one was a little trickier. After a few tries the second shower was producing hot water. Since I hadn't been using the showers that much but now had tenants moving into those rooms in the immediate future, it was imperative for the hot water to be working.
We've have used Albert Nahman before and the service has always been clearly explained, well done and reasonably priced from a new flash hot water heater to new plumbing. The installation of the new mini-split heat pump was quick and efficient with my many quest answered.
Susan Abplanalp
2 years ago
Albert Nahman ServicesFernando Villanueva was the technician that came to assess the job, send the estimate, and then a revised estimate after we changed the scope of the job.FernandoProvided a professional and thorough repair for the pipe underneath our house that was leaking.We are pleased with the work from this company and will be calling them next time we have a plumbing repair
Our kitchen sink started to leak in January 2020 and Tad S came to the house. He diagnosed the issue and we ended up having to replace the faucet. This took us about two weeks to get a replacement. Tad returned and installed. He was extremely professional and a great technician. Thank you Tad and hoping you like the review. Better a little late than never. Stay safe.
I did a call-back because the tankless water heater had the same problem the day after my first service call. Nahman got me the first possible service visit call back. Chris and DeMony quickly fixed the problem with professionalism and courtesy! The water heater is now working great. Superior service! Chris and DeMony are smart, skilled, experienced technically and good human beings. Excellent experience.
Michael Melby
10 months ago
Ismael was on time and professional in his work. He clearly communicated what he found to be the problem and how to fix it. He quickly helped us fix the leak and replace needed parts. Great service all around
Greta Fillingim
2 months ago
I talked new disposal under our sink. Found a leak! Wonderful service!
Mr. Dunn, the technician was very nice..most pleasant. I was, however, shocked by the $497.66 bill, considering all Mr. Dunn did was to replace a washer, and while he did get my bathroom sink to drain a little better, it is still very slow. Mr. Dunn was here for 35 minutes and the only part he replaced was a washer.I was unable to open the invoice you sent ao I cannot comment on the charges. I'm still in a state of shock over the bill.
Albert Nahman has done top notch work for us. We had the entire house re-piped with copper pipes and a tank-less hot water heater installed. They dealt with all the permitting and inspections. When there was one minor issue (not caused by their work), they were willing to come out and investigate on a Saturday with short notice, and provide a good inexpensive fix to what was a frustrating problem. Nathan, the tech we worked worth, is top notch.We initially used Albert Nahman because I'd had several plumbers quote the cost to replace the old leaking hot water heater. While he was doing the quote, Nathan pointed out the problems with our old piping (improper mating of copper & galvanized pipes) and with the mounting of our old hot water heater (incorrect seismic mounting, and incorrect installation of blow off pipe). He walked through what things needed changed immediately, and what parts of our plumbing system we'd likely want to modernize at some point and provided quotes for each of the parts. He explained clearly what needed to be done, why, and what the implications of delaying the various work would be so that I could make an informed decision.They did not come in with the cheapest quote, but they were not the most expensive either. However the expertise they displayed in evaluating our house's needs made me confident that we were getting work that needed done completed by experts who knew what they were doing. I'd highly recommend them.
Explained things well and laid out different options.
Vinicio Lopez
2 weeks ago
Georgy was excellent! Very knowledgeable and friendly. I will use them for plumbing needs again!
This is one of the few plumbers I called to offer under-sink water filter installation, including drilling a hole in marble counter-top for the spigot. Work was done professionally and in a timely manner by Jared and Angel. Ty!
Mark Piccillo
4 months ago
We were very happy with prompt, professional service from Jason and Cory. I appreciated information about the durability of our present heater and when it would be best to purchase a new one.We had a problem with our faucet which was resolved, but appreciated the conversation to deal with the same problem in the future.Mark Piccillo
Peter Rastello
6 years ago
Thank you for the very high quality work on the water tank replacement at my home. Orlando was incredible – he got the work done in just the right amount of time without fuss or leaving a mess, and at the end, I was unable to find any faults with his workmanship which is impeccable.This says a lot as I am very picky since I have a technical degree and tend to look very closely at contract work.Gabe the sales rep was also great to deal with, taking the time to thoroughly answer all my questions, and patiently endured my challenges on technical process during the sale phase.Next time I need plumbing work, I'm calling Albert Nahman Plumging again!-- Peter.
Plumber professional. But at 1 hour + time to get parts- total 2 hours $795 for maintenance on my tankless water heater is honestly a bit much no matter how you slice and dice this. The other option was to buy a $6000 new and installed tankless water heater (top of the line heater is $2244 for my small place) and replacing it would only take a few hours from my experience with prior on demand heater installs. So wow! And The scheduling office moved my appointment 2 times. the plumber had me down for noon and showed up at noon which had me running to get home. When the scheduling office had me confirmed for 2-4 pm. They were “sorry I was not informed” uhhh. No it should be “I’m sorry we made a mistake”
Akin Yildirimer
6 months ago
I recently received a shower faucet cartridge replacement service and was thrilled with the results. The technician was knowledgeable and efficient, and the service was completed quickly and with a high level of professionalism. The technician took the time to explain the issue to me and provided clear options for the repair. The repair was completed seamlessly and the faucet now works perfectly. I appreciate the attention to detail and care that the technician put into the repair. I highly recommend this company to anyone in need of quality plumbing services. Thank you for your expertise and excellent work!
Alexander Tomelden
a year ago
As a business, we need tradespeople who are prompt, professional, and proficient, which is exactly how I would describe Albert Nahman plumbing. The service was excellent—from the quality of the work, my conversations with the technician and the dispatchers, to the accounts receivable department, everything was perfect.
Fredrik Alkdal
a year ago
After I took a blocked bathtub drain and made things 10 times worse by trying to snake it myself, I searched for a plumber late at night in a panic. Landed on Albert Nahman's website at 11pm and was shocked when a live human starting chatting with me. Despite them being booked for a week they were able to find me a last minute appointment the very next day. Today I got a text saying the technician was on their way, with a live map view of their location so I could see exactly when they were arriving.Once here they were quickly able to resolve my failed snake attempt, and then proceeded to thoroughly unclog the drain of 10 years worth of neglect. The bathroom was covered and cleaned the whole time, they wore booties and a mask, and explained all the work required and the costs up front. When the first attempt didn't yield optimum results they repeated the procedure two more times until they were satisfied.A great experience from start to finish, and I'm mostly annoyed I've used other, sub-par, providers for years before finding this company. I'll be requesting them for any future home warranty claims.
levon hambarzumian
3 months ago
The tech they sent, Deandre, was very knowledgeable, efficient and friendly. They are lucky to have.him. I will definitely use this company again
Michelle Harvey
a month ago
We own a triplex in Berkeley. We had a water heater problem. The technician was very knowledgeable, professional, and friendly. We would definitely use this company again.
Genevieve Siegel
8 months ago
Monowar came in within the time he was scheduled for him to come. He did a great job, was friendly and professional. However the price was a bit steep.
Ted Roberts and Janet Woodhams
2 months ago
Albert Nahman sent Deandre Perkins to our house for an emergency issue. He was able to take care of the problem immediately . He then checked out a more serious problem with a cracked pipe and called in his supervisor to plan the repair. Deandre was gracious, quick, and very helpful. He does a great job.
Great service, Jason was fantastic and professional. He took the time to make sure the job was done right. Breath of fresh air compared to my other experiences with plumbers. Truly a step above the rest.
Michael Taylor
10 months ago
Great to have on site! They're real professionals attentive to quality and service.One more thing; here's a shout out to the team: David A., Mauricio, Edger, Tony and Tylor who made the heat pump installation happen!My wife and I know we're in good hands with this company!
Eric Koppelson
a year ago
Ruben and his team are great. Very responsive, professional and easy to work with. You can see that they care about their customers. We did a big job with them and we were very pleased. We will definitely use them for future needs!
Victor just came by to resolve an issue and provide some quotes and options related to our water heater. He fit us into his calendar same day. He was informative and patient throughout the process and was able to fix an issue that previous plumbers were unable to address.
John arrived on time, quickly assessed the situation with bathroom faucet and left to find proper replacement parts. Most things being closed on Sunday, we agreed to talk tomorrow, on Monday. I am very confident fix will be completed shortly.John arrived next day with replacement faucet - thanks, John!
Totally professional, punctual and fairly priced. Work involved investigating an exterior water leak and providing a cost-effective solution to eliminate it with the qualification that there was a small possibility that the repair might not be successful. Happily, that was not the case. Would recommend Albert Nahman again. The plumber Fernando V. was a total pro.
This was a follow-up visit. Our Noritz tankless hot water heater had developed a new low-pitch vibration while running, which did not seem to affect its operation but was troubling because unexplained. Nahman scheduled a next-day visit from their technician, who traced the vibration to its source and corrected it. A “peace of mind” visit, but very much worthwhile.
New copper bypass created to replace the plastic one that was leaking on an old water softener . Now set up for future softener or filter system. Job was completed very professionally.
LaTonja Wright
10 months ago
The assigned Technician was on time and professional. He identified and fixed the issue right away. However, he didn't share the correct pictures for my residence and equipment and he didn't clean the unit, which was what I thought was a part of the service.
Rebecca Ghielmetti
a month ago
Really great and thorough assessment of my water heater
Donald Grether
3 years ago
Thomas was on time and very helpful. He successfully cleared the drain in a bathroom sink. He quickly found the source of the leak that was seriously increasing our water bill – a faucet in the water line to our irrigation system. He turned off the faucet and stopped the leak. We did not ask him to repair the problem as it would require a fairly major effort. We'll contact the contractor who installed the faucet.
The request for feedback is well-timed. My wife was just commenting this morning on how knowledgeable and respectful Chris Hassett and his partner Mr. Daniels were when they made their service call to troubleshoot/diagnose our Navien 240A tankless water heater. We have recently added a recirculating line and hot water delivery was kind of wacky. As it turned out the water heater is working as intended, but Mr. Hassett's patience and knowledge helped us isolate an unrelated tepid water issue. He also provided authoritative information on how to best maintain and get the maximum performance from our water heater (which we love).Mr. Hassett is a great ambassador for Albert Nahman Plumbing and we would like him to return to implement his recommendations.Thank you!Robert Lang
Monowar arrived on time, diagnosed my water heater issue professionally, and explained options for next steps patiently. However, their repair/replacement price was much higher than another competitor. Hence, I only paid their diagnose fee without using other services from them.
Halle Van De Hey
6 days ago
Amazing service! Got same day service for a much cheaper price than expected. Very glad we chose Albert Nahman.
Mary Hurlbert
a month ago
Victor quickly and very cleverly figured out what had gone wrong with our newly installed kitchen faucet. He also figured out why the dishwasher had suddenly stopped getting hot water. Now they both work perfectly. Kudos!
Chris fixed my 30 year old floor heater. The part took a while to get but now we have heat again! It’s not easy to find repair for these old things, I’m very glad we got someone who knew what to do.
Michael Kushner
8 months ago
Deep am did a great job. He explained everything he was doing and got it fixed right away. A pleasure.
Robert Borton
2 years ago
Chris Hassett answered a call about erratic furnace behavior, came at the appointed time and conducted a thorough and careful examination of the furnace operation. Concluded that the exhaust system needs repair and has ordered parts, to be installed upon receipt. A very capable and professional response. Much appreciated.
Donald Specter
6 years ago
Jose was on time, knowledgeable and very efficient. He diagnosed the problem quickly and had the spare part in his truck. He also answered some other plumbing questions that were not part of the job. And he promised to come back to check to see whether the water pressure in our house is too high.. It was a pleasure having him fix our temperature and pressure relief valve on the waterheater.
Chris was ontime and remembered being here last December. He did a preliminary test of the system and then got to work replacing a very ancient gas valve. Afterwards he tested the system for correct performance. Very pleased with the service and will have Albert Nahman continue to help with my plumbing and heating needs. A+++++++++++++++++++
Natalie Ashodian
2 years ago
Monowar and Ahmad went above and beyond to right a bit of a mistake on the part of the chat team that booked my appointment. The online chat customer service rep indicated that they do not handle toilet orders and that I’d have to buy my own toilet before the installation date. Fine enough generally except I (like so many in the Bay) live in a quirky old Victorian house where it seams nothing is a standard size and it’s often worth the up charge to have an expert purchase hardware in case of irregular specs. My apprehension was correct. Several weeks, one broken and exchanged Home Depot toilet later and the installation team arrived to take one look at the toilet to realize the sizing was off. Thankfully, Monowar is a determined problem solver. Noted I was *very* pregnant and recognized this needed to be done ASAP. He managed to find a suitable model to pick up same day and even looked for discounts on my behalf. Ahmad removed the old unit while Monoway picked up the new one. Despite a HUGE hiccup, this pair pulled off the job not just same day, but still within the inicial window of time planned! Needless to say, they earned back all trust on their employers behalf. Albert Nahman Services, never lose these two. In fact, give them a raise. Because of them, you now have a loyal customer - and I’m sure I’ll need a lot more work considering the aforementioned quirky old Victorian I live in. ;)
Janine McAuliffe
4 years ago
Tri was on time and took care of the clogged sink situation!! Phew!!He explained to me what happened and advised I use the special solution you sell as a preventive measure.I had him check out my water heater and advise me on what it would entail when the day arrives that I have to replace it. Hopefully, not soon.I recommend him highly. Very personable and honest!!
Virginia Buama
6 months ago
Plumber that came out was professional. No problem there.Have an On demand Rinai water heater needed maintenance to resolve temperature controls. Cost me $795 for 2.5 hours (1.5 hour labor +1 hour out to buy parts). Steep price no matter how you slice and dice this. Is this the new normal? The other suggestion was $6000 to replace the Renai (internet price not more than $2244) with install typicall less than 8 hours from my prior experience having put a couple in previously. Also, Scheduling office booked me, then called to reschedule and than cancelled me day of and tried to reschedule me a week out. Then On the day of the new appt. The plumber showed up 2 hours early to appt after scheduling confirmed my appt. Plumber was given another time some how. There is it. I Love their vans with strong marketing but not so happy with their prices or unapologetic staff whose apology was Sorry you were not updated - How about Sorry we made a mistake. Taking responsibility would have made the bitter pill of the cost of the work more bearable but lack of sincere apology for taking up my time resulted in this review.
Marilyn Langer
6 years ago
Albert Nahman did an extraordinary installation for us. We are so happy to be sitting in our home today comfortably at 70 degrees while it is 91 degrees outside.Last year Albert Nahman responded immediately to a call to replace a leaking water heater and within a couple of days had installed the perfect equipment. All old connections were replaced so beautifully that it looked like jewelry. It was clear to us that if we were ever to install some form of air conditioning compatible with our historic home, something we had been investigating for a couple of years, this was the company that we would be comfortable working with. Gabe, who was the lead person on the water heater installation, laid out a plan for how to handle a new central air heating and cooling system and was extremely knowledgeable about all available forms of equipment including high efficiency units.We set an installation date for the following summer at which time a very well organized process began. Lead technician Tony along with an electrician and Gabe came out to confirm a plan of installation. Then began an extremely organized program that proceeded like clockwork: a before and after inspection for both the asbestos removal and the California Energy Efficiency upgrade program, extensive asbestos removal, the installation of a complete air conditioning and heating system including installation of concrete pad and surround for the air conditioner and resurfacing of concrete for installation of furnace, and finally the City inspection. All of this was organized and supervised by Albert Nahman with no responsibilities for us other than choice of equipment and curatorship of some interior details in order to retain the architectural features of our home.
Rhonda Barksdale
a week ago
Same day service. Work completed on time. Rafael was very nice and professional.
Andrew Campbell
4 years ago
Our furnace stopped working, so I called Albert Nahman. They were able to fit me into their schedule in a reasonable timeframe. Tony C. arrived on time and diagnosed the situation. I was surprised to learn how complex our modern furnace is. In this case the problem was simple though, a spider had climbed into a condensate drain pipe. Tony was able to clean out the pipe and get it up and running on the spot. I recommend.
JoAnn Castillo
3 years ago
I wasn't happy about the sticker shock, but the gas line was full of leaks, and it had to be fixed. Nathan was professional, explained everything clearly, and ensured I understood what the issues were. He took lots of pictures so I could see for myself. I opted in to the membership, and look forward to my check - up. It's good to have confidence in a plumber so I don't have to worry about who to call.
I needed a shower valve replaced urgently. I called Albert Nahman Plumbing and they were able to send a tech the following day. Chris Hassett arrived on time as scheduled. He was professional, courteous, and informative. He explained the details of the work to be done and proceeded to complete the work. I was very pleased with my experience and won't hesitate to call them if I ever need help again.
Jason Murray
5 months ago
These guys were great. Jared diagnosed every plumbing issue I had and carefully explained what he planned to do about it. They scheduled the work quickly, arrived on time and went straight to work. Afterwards Nick walked me through exactly what was done where and why. The results are top notch. Thorough, fast, clean, friendly and efficient.
We were helping a local resident with a water heater issue who was on a fixed income. Staff was quick to respond, helpful, sympathetic and timely. Estimator was able to do the repair on site the same day at a reasonable price, and also helped identify possible future issues. These folks are a great example of what a local business can be.
Howard Cohen
11 months ago
This is the first time I've used this plumbing company. I got their name from the internet and they had great reviews. They're very prompt and polite in scheduling the appointment. They called me during the waiting period and said they'd be a few minutes late. Both Stanley and Angel were very efficient, pleasant, knowledgeable and professional. I would recommend this company to an who needs plumbing or H/C work.
Ashwin Mudigonda
3 months ago
Professional service. My plumber Victor showed up on a Saturday to address a leak. He was professional and diagnosed the issue. He had replacement parts with him and went about fixing the toilet. However the issue wasn't resolved. He spent the next few hours systematically going through different solutions until he fixed it. The work was clean and the charge was reasonable given the effort. Highly recommended.The only thing that was a bit annoying is that they expected me to tell them where the leak was even though I didn't know. They at first said they wouldn't send anyone if I wasn't sure of the source of the leak.
Linda Olivenbaum
a year ago
We were lucky enough to again have Albert Nahman employee Mauricio assess our need for a 20- year-old furnace replacement and then oversee the crew who installed a new heat pump and ducting, which is the option we chose to replace our furnace. I can’t speak highly enough of him & the entire crew. They arrived each day of the project on time, explained the procedure steps clearly & patiently, cleaned up each day, & made every accommodation to our needs. On the final day, Mauricio & Jared stayed hours afterwards to determine the source of a power outage that prevented my wheelchair-bound husband from using the lift that enables him to enter our house. Although their work was NOT the cause of the outage, they crawled around in the pouring rain to find its cause & fix it! We’re eternally grateful for their kindness & concern. We recommend Albert Nahman highly & will use them in the future.
Service was super friendly, fast, and professional from start to finish! Spoke to Lisa in front office, who scheduled an appointment quickly and then followed up to make sure it was still convenient. Our technician was Deepak, who solved our issue rapidly, communicated what he was doing, and was courteous and capable throughout. Will call Albert Nahman again!
Tom Killilea
7 months ago
Let us know what they were doing at each step. Completed the installation and drain pipe replacement beautiful.
Craig Parada
2 months ago
Our Takagi on-demand water heater, having worked flawlessly for the past five years, began shutting down for some 3-digit error code. It would work fine after a shutdown and restart, but something my DIY skills couldn’t deal with. We called Nahman Plumbing, and they sent a very polite, friendly, and efficient plumber/technician over, who cleaned, flushed, and did a complete “tune-up” on the device, and advised us on what the maintenance schedule should be. Excellent service!!
Tella Marie Williams
4 years ago
Scheduling our appointment with Albert Nahman Plumbing was done with excellent customer service. The reminders received via text were very professional and Jose arrived exactly on time. He did a great job taking care of our plumbing needs. We will refer others to them and use this plumbing company again
I had a conference call in the middle of the appointment window, and Jason was able to accommodate me by coming at the beginning of the window, finding the plumbing issue right away and addressing it without interrupting my workday.
Nick and Sam installed my Navian tankless water heater. They arrived promptly and started working on the system and did a fantastic job. I will utilize Albert Rahman for all my future plumbing needs and will recommend them to others!
Tad was great. Initially we were told we’d have one appointment to repair our furnace and then another a couple of weeks later to clean and tune it, but Tad knocked the whole thing out in one go. We also use Nahman for our plumbing needs and they always take solid care of us.
Jacques Talbot
10 months ago
First plus, they are diamond certified. Second plus, they were the only outfit open on a Saturday. Third plus, each member of the team was friendly, helpful, engaged, and professional in appearance and comportment. Visits were scheduled with reminder calls and on time. The work was done quickly, neatly, and properly. Manowar, Moises, and the rest of the team are THE BEST!
William Matsubara
2 years ago
While I wasn't happy with my original repair, Albert Nahman Plumbing reached out to me and sent a second plumber (thanks Mario) who took care of the problem at no additional cost. Now I have a functioning faucet again and I'm thrilled with the final results.
Lucinda Newcomb
3 years ago
These guys are wonderful! I was scheduled for non-emergency visit within 24 hours. Tad showed up perfectly on time, did a fantastic job, was completely respectful and very carefully hygienic in the days of covid!
Sharese Hill
5 months ago
Very professional, honest and went the extra mile to make sure the job was completed correctly. I would use them again.
Victoria Rehn
9 months ago
Ruben was lovely. We called Nahman because I'd lurched and caused the toilet to break, slicing my arm open in so doing. We needed the toilet removed and replaced. I had managed to turn off the water, thank goodness!He came in and saw the bloody traces I'd left and the first thing he was worried about is that no one had been hurt.He replaced it with an ADA approved version that may prevent a similar accident in the future.
László Velinszky
a year ago
Deepak answered all my questions for a water heater replacement quote. He explained the whole process, what would be the most suitable alternative which is cost effective and energy efficient for us.
Nathan installed a kitchen faucet. He was careful and thorough. He put in a couple of accessories and it looks and works great. We didn't have to wait long to get an appointment, and Nathan showed up on time.
Matthew Harrington
8 years ago
My main line was clogged and I needed help removing it. I called Albert Nahman Plumbing on New Year's Day and they were the only company that picked up. I was a little upset at first because the first person I talked to did not inform me that my local office was closed for the holiday and I only learned that from the local service rep who called me once my issue was pushed to her. I will say I was surprised someone called me on the holiday which was nice and I set up an appointment for the next day.Once the local technician showed up (Jose D), he was very patient with me and my problem and even tried brainstorming with me different ways to help remove the clog without having to remove the toilet, which would cost extra money. Through the whole process, he was also very cautious about not getting my house dirty or damaged and frequently put on boot covers and laid down covers when he knew there was potential for a mess. I appreciated that. In the end we did end up removing the toilet after we could not get at it any other way. Jose informed me along the way if the price was going to change and even though I spent more than I wanted, I felt like it would have been more at other companies given the amount of time we spent problem solving the issue. Will keep this company in mind for my next plumbing need.
Mary Wildavsky
a year ago
Serious leaking toilet! Manoar and Brian did an excellent job, not only of repairing and replacing parts, but also of checking out other potential problems, which we were able to address. I really appreciate the quality of Albert Nahman's service people and being able to call on them with confidence.
Jane Taylorson
a year ago
Apart from a glitch re whether I had appointment (which is critical when you are without a toilet), the service was excellent. They found someone just coming off lunch and sent him to help me. He was unbelievably thorough and got my toilet up and running enough to cover until I could replace it. I asked about my garbage disposal which had also stopped working, just to confirm that they do g.d. repair, and he took extra time to fiddle with it and try to get it loosened up and working; when he couldn't he gave me tips to continue the attempted loosening. He came back a few days later, with very competent assistant, and installed a new, much better toilet and a new, much more powerful g.d.If you have an emergency and it's the weekend, they are not the folks to call, but they do very, very good work and their products are worth the price. Monowar is just exceptional. He is very concerned that his customers know what's happening throughout the process and understand what their options are. He's also a really pleasant person and an asset to Albert Nahman.
Ruben Rodriguez was very professional, courteous and helpful. He worked with the manufacturer’s Technical Support to quickly diagnose the problem and present options, with a quote provided.
Nice work, Ruben!
Fernando appeared on time, provided very reasonable options on how to repair our shower fixture, and also made some plumbing improvements by relocating and replacing our crossover circulation tee part to improve our cold water flow. Pleasure working with Fernando and hope to do so again if the occasion arises.
Team showed up promptly after notification, the company has a great scheduling system. It’s good to see people still taking the time to do proper service. Overall great experience they accommodated an urgent request same day, the work was done professionally and would recommend their services to others.
John Franklin
a month ago
Carlos was good at going over project and best equipment and how to install it. Dennis and the other technician did a great installation.
Technician was great, finding problem immediately. We are in a very mild stretch of weather, so I will post again when the A/C comes on automatically for verification that the “fix” sticks!
Mauricio was very experienced and diagnosed the control problem right away. He was also very friendly and easy to talk to. He efficiently installed a new transformer and fixed some other issues with the original installation which was done by a different company. This is the second good experience I have had with Albert Nayman company and they will be my go to company from now on. I highly recommend them!
Best experience with contractor ever! From start to finish very professional, timely, creative, generous, and fastidious. Delivered on all promises and more. This was a tough job that required a lot of experience, creativity and attention to detail. Enrique and Orlando were brilliant! We will use them again and highly recommend them to our closest friends. Thank you!
Claudia Reay Livingston
3 months ago
Excellent service by qualified employees who detected problem and showed me exactly what they did for repair. Cleaned up afterwards!
Highly recommend…
I second that! ^.^
Big hole in rusted out drain pipe in upstairs bath. Steve diagnosed and found the problem. It was a big mess but Steve was patient and diligent. Very professional
Adrian Quartel
3 months ago
Heating system not responding. Technician arrived slightly outside appointment window, but did inform me of this prior to arriving, allowing me to reschedule if needed (which was not needed). Friendly technician, asked about problem and probed appropriately to figure out what the problem could be. Did his investigation, located problem and discussed with me. Provided quote for total cost and fixed problem on the spot. Overall 5 star service!
As I have experienced before with this company, the technicians were excellent. I never had a question that they knew what they were doing. They also checked all the boxes in terms of courtesy, neatness of the work, efficiency, limited disruption, good end product and so forth. Couldn’t be happier with the work. The service was 5 star as before. However, not as before I feel I overpaid by a substantial amount. I realize that working on my old plumbing carried some uncertainty and the estimate may have been in consideration of an unexpected development.
Plumber Jose De La Torre was on-time, professional, and extremely competent. I really appreciated his thoroughness and his communication . I will request Jose and Albert Nahman Services for all of my plumbing needs from here on out. All of my neighbors recommended them, and they did not disappoint. I'm very thankful for their work.
I have worked with Tony Contreras at Albert Nahman, and he is consistently thorough, patient, and very clear about identifying the problem and, in some cases, creatively solving it. Tony has worked on some very basic plumbing needs, as well as more complicated ones and has been incredibly professional, tireless, and pleasant throughout the process. He is masterful when it comes to working on tankless water heaters and, in my case, installing a drip pan in a very tight, un-accommodating space. I am very grateful to Tony and his craftsmanship and expertise.Furthermore, I have found communication with AN P&H very responsive and efficient.
Kevin did a great job. He not only expertly replaced my filter quickly and efficiently, but he also wiped down the filter holders, the outer door and the inner cabinet. He was also friendly and communicative. Additionally, he showed me how to use the fan-only capability in my unit. In short, I was very impressed by him and I continue to be exceptionally impressed with the products and service at Nahman. From Lisa, who is efficient and friendly on the phone, to the technicians who make house calls, I'm a very satisfied customer.Rene' B.
Marilee Stark
10 months ago
I had a terrible experience with this business and I have been waiting several days to get my deposit back with no luck and poor communication. Company is Over priced and has terrible customer service. Alex was great but I would never recommend this company.
stephen morin
8 months ago
Jose came to give me an estimate and check the problem. He explained everything very well and delivered an estimate immediately. I will be using Jose for sure, he was knowledgeable and courteous. Thank you!
Albert Nahman Plumbing is the very best! Here's what happened. Five years after replacing my hot water tank with an on-demand unit purchased and installed by them, it failed. The warranty period was over, but they were able to work with the distributor to get me a new improved model AT NO CHARGE. In the course of making the replacement, I had contact with a few of his workers, office staff, and Albert himself. Everyone was responsive, courteous, and competent. From start to finish I felt in good hands, and the new unit functions wonderfully. A small but appreciated item; when entering my home, everyone put on clean boot coverings. This is the company to call for all of your plumbing and heating needs.
Brandon Miller
4 months ago
Very responsive and easy to deal with. Tech Angel super skilled, friendly and professional. Would hire again
Paul Fitzgerald
3 months ago
Angel fixed two problems in under an hour. Albert Nahman doesn’t save you money but the plumbers are always extremely competent. It’s worth it because they not only fix th immediate problem, they are also experienced enough to predict future problems you may have. In this case, Angel suggested how I could implement routine maintenance to avoid needing to call a plumber in the future.
I have scheduled 4 appointments so far in the last month to address my HVAC issue. Every single time there is a last minute txt saying the technician has called out, is running late or one time, they txt me at work in the morning that he is 20 min out, when I had an afternoon appointment. I moved my work schedule around every time, to make sure I can be home for the scheduled time and it's all for nothing. Such a shame because I would give Stuart a 5 star rating for the time he made it out here, but the issue is with their scheduling system. I am not the first one writing this, so maybe you guys need to pay attention more. This company will work out for any stay at home/work at home person who is flexible with timing, but it's a nightmare of an experience for anyone who holds a full time job.
My technician Jason did a great job fixing up my clogged sink! Would definitely recommend this business for your plumbing needs.
Chris repaired my completely dead furnace and saved me quite a bit of money since I didn’t have to buy a new one. He was professional and efficient. He also came early after checking in with me to confirm that I was available. I appreciated the company’s texts which provided reminders and updates. Thanks very much!
Our service ended up being evaluation only but that was due to the thorough nature of the visit and we will definitely call on them again once we receive upgraded thermostats.
will williams
a month ago
8-12 window. by 1230 id heard nothing. I called and the lady on the other end of the phone was rude and short. She was upset I was inconveniencing her with my call it seemed.when it comes to plumbing companies, you can keep scrolling past this one.
The work was done promptly and efficiently. All of my questions were answered and the job was a complete success. Not only that, I had a second project that I had not hired someone to take care of and Nathan agreed to stay and take it on as well. He was able to get parts for both projects within an hour and installed them, staying until 9:30 p.m. to complete the job on a Friday night. I can't recommend Nathan highly enough. He's skilled, knowledgeable and responsible.
Very satisfied, Moises and Mario are top quality. Respectful using masks, shoe covers. They communicated what was done to adapt to my needs on installing a gas line to the patio for my grill. I strongly recommend this company!
Responsive, professional, explained the various issues and have me multiple options to determine which solution was right for me. I reached out to them when I was local to them and when I moved 30 miles away. Highly recommend.
Christopher Gurney
2 years ago
Showed up and charged $74 (which they have since refunded) to give me a price quote of over $800 to pressure test our gas line, which they could have quoted over the phone. The technician did not even look at anything to give me the quote. Oakland Rooter had no service fee and charged $250 for the pressure test, which identified multiple leaks.
Rory Caygill-Walsh
a month ago
Georgy was a wonderful plumber - he came out on a Saturday and got the job done efficiently & was very friendly. We are so grateful to be able to use our kitchen sink usable again!!! Thank you Georgy!!!
Dave Mandel, Stony Broke Music & Records
3 years ago
The Nahman team is always, professional, fast, polite, knowledgeable, and pleasant to work with. Chris came to find out why our relatively new wall heater wasn't working. A sensor had tripped and Chris reset it and inspected the heater & thermostat thoroughly. While no repairs nor replacements were made, our heater works correctly again
doug kuenning
5 months ago
Chris was very professional and knows his stuff. He told me the truth and didn’t sugarcoat it
Isaak Tsifrin
6 months ago
Steve was very professional and did a great job! Thank you.
Nahman Plumbing was very responsive and professional in performing our repairs. This was the second time we've used Nahman and have been extremely pleased by their service both times. Edgar and Rafael, who replaced our hot water heater, were informative and helpful throughout the process.
Clayton Casteel
7 months ago
These guys always provide a 5 star experience. We’ve used them 3 or 4 times and they are the best
Tibby was an absolute delight to work with. He was pleasant, professional and did a fantastic job with my special old house and plumbing issue.
Margaret Pritt
2 years ago
We experienced a gas leak and PG&E shut off our gas. We called Albert Nahman Plumbing. Next day serviceman Tad Snowden arrived and did an excellent job repairing our leaking gas line. We were very happy with the work he performed.
Charlene Will
11 months ago
Ismael was great, he’s been to our house before and did a great job then, and recently. We had a few things going on with our bathroom plumbing and he was clear, thorough and very helpful.
Michael Conner
10 years ago
I had a under-mounted sink beneath a granite countertop that kept dropping -- turns out the whoever installed it used funky wood wedges to support the sink. Marlon and Mike came out and fabricated a massive new steel support structure for the sink that was fully adjustable to level it up, and then installed new water routing, disposal, and p-trap. Work was beautifully done, and followup was great too, as Mike had to come back a couple of times to deal with minor leaks in the new setup.Everyone from dispatcher, to the technicians were first class, on time, responsive on the followups. As others have said, it's pricey, but you get what you pay for!
Crane Rental Property
2 months ago
I usually don't leave a bad review, but in this case I had to. Just to warn any future customers on what to possibly expect.I'm a landlord and my tenant informed me earlier this week (Tuesday), about her bathroom faucet dripping from the hot side. I called Albert Nahman Plumbing, explained to the representative over the phone about my tenant's concern.We set up an appointment for today between 10am - noon.The technician arrived a little before noon. He examined the faucet and asked questions. I explained to him that I already knew what was wrong/why it was dripping and that the part had been replaced last year. Also, I had gotten the replacement part from Home Depot.The technician then called beadquarters (his mananger, so he stated), and informed him of the situation.The technician then informed me that he was advised to explain to me that it would be a waste of time to go to Home Depot (or another plumbing store), and replace the part do to it might not last that long. He aslo stated that he was advised that if I chose not to have them (Albert/Nahman), install a new faucet, then they wouldn't be able to do anything.So, basically I ended up paying the service fee ($95.00), just to be told that I really don't have a say so in regard to what I want to have repaired/replaced in my own tenant's residence.The sad thing is, I only called them do to I had used them several times in the past. All my previous services had always been good.After today though, this company just lost a loyal customer. Never again will I use this company.Potential future customers beware!!! 👎🏾👎🏾
Rene Bilodeau
2 years ago
They went above and beyond original work including an emergency repair on water heater without additional charge, when it happened to fail while they were visiting for other work.Used them a few times in the past and they have often impressed, and never disappointed. I highly recommend Albert Nahman Services.
Skip Kilmartin
6 months ago
Jason Hardgrave is a complete professional who actually improved the under sink system. The price was not inexpensive, but in this case worth it.
Monowar was early to our appointment, we received great communication from the company in advance of his arrival, so we weren't left waiting as is often the case when you're given an arrival window. He was very professional and efficient.
Paula Katayanagi
6 years ago
Albert Nahman Plumbing would get 6 stars from me. The response was quick and they gave me status updates to calm me down. My issues were complicated and my technician, Sal, was professional, prompt and thorough. Sal went above and beyond to resolve my issues, making calls to supply houses for my needed equipment and a restoration company for clean up. I have never received such great customer service and the work done was excellent. I highly recommend Albert Nahman Plumbing!
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