Melody Rose

5 months ago

I have used Tidy Casa four times now and every time they have delivered exemplary service going above and beyond what I expected. This time I had a moving out clean and Mary, the beautiful lady who did the clean, was so patient and wonderful! Especially considering the difficulty she had getting into the complex with the gate security and whatnot. Tidy Casa has always been extremely communicative and timely, the cleaners have always been very thorough and professional. I can't recommend this service enough, they make booking a breeze online as well so go ahead and give them your business already!!

K McAlvage

8 months ago

Wow! I have never sprung for a “move in” cleaning when moving into a new home before, and am so glad I did this time through Tidy Casa. Alexis and Sage were superb… right on-time, friendly, and cleaned the house thoroughly and with care, as if it was their own. The service was also very easy to set up online and the price was very reasonable: Highly recommend, and so thankful that these ladies’ awesome work allowed me to move onto unpacking and settling in much sooner!

Connor Langan

2 months ago

We ordered a deep clean from Tidy Casa. They sent a single person to clean our 4 bed 2 bath 2000 sq ft house. They were very nice and friendly but this job needed more people. The last time we had them do a deep clean they sent 3 people. This time they did not mop our floors. They did not clean our kitchen counters either. They organized our house and tidied up which is nice but we wanted what we ordered which was a deep clean and the job was incomplete.

Barb Brookbank

2 months ago

I am so pleased with Tidy Casa! From booking a cleaning to follow up reminders and texts, everything was great. The woman who cleaned was fast, efficient and thorough. Everything that was promised was done. The whole house was refreshed and I had no idea how sparkling clean the bathrooms could be! Definitely a five star rating.

Jessica Haberle

a month ago

I contacted Tidy Casa to clean my mom's apartment after I moved her out and they were able to get me on the schedule the next day. I booked online, and received confirmation almost immediately. It was such a relief knowing this last step was taken care of! They showed up when they said they would, and did a fantastic job! If you need any sort of cleaning service, they should be your first call!

Lu Federico - Martinez

6 months ago

Timely, swift in their work, professional, and most importantly, performed a truly exceptional deep clean of all spaces in my apartment. Because of their hard work and impressive results, I will be a returning customer. Pricing is affordable and scaled depending on the extent of your needs. Easy to book. Highly responsive to additional inquiries.

Sandra Johnson

4 months ago

Absolutely love the woman who came to my apartment to clean. On time, very friendly and kind. Was patient while I loaded up my dogs and gave her space to work. My apartment looks great, she did a fantastic job. Highly recommend.

Cole

6 months ago

Had the pleasure of having Sage work on our apartment. She was so friendly and professional I couldn't write enough praise for her. Even though we had a bit of a snafu on the date, they communicated issues in a timely manner and I was never wondering what was going on. That piece of mind isn't common & is greatly appreciated. Highly recommended.

Nikki McDermott

3 months ago

TidyCasa was phenomenal! Cass was so thorough. My apartment has never looked cleaner!

Matthew K

a month ago

Mary did an amazing job deep cleaning our condo after move out. She was very thorough and communicative and our place is now spotless! Highly recommend.

Sagarika Kadambi

2 weeks ago

Overall, good experience! Some minor nitpicks, but oh my god Adeline and her husband helped clean up this place so much. My parents house had never been deep cleaned and they were not able to do the deep cleaning required themselves. The baseboards, certain areas in the bathroom that were quite honestly gross, dirty areas of the wall, and the floors... they have not felt this clean in years at this house. I feel like its actually livable now. Would definitely recommend for a deep clean if you're feeling hopeless and very stressed on top of all of your other responsibilities to get the house cleaned. That's the way I felt and boy, they delivered.

Andrea Younkins

5 months ago

Cass was wonderful. She really takes pride in her work. She has a great attention to detail. My house looks and smells wonderful. Thank you, Cass for all your hard work!

Ginger Maseda

3 months ago

Love the high communication, always there, reliable and friendly! This has been a life saver service for my adult son who needs a little support with upkeep on the apartment. Having this service is a huge weight off of our shoulders. Thank you!

Alicia Ottmann

3 months ago

Very basic cleaning, was hoping for more. Didn’t dust lights, missed wiping down multiple counters and shower tile and windows have a film from the cleaning solution where you can see all the wipes. Left all the lights on and fan going in a vacant house, good thing I came to check. I’ve never used housekeepers but after this experience I think I’ll keep cleaning myself.

Emilie Cipriano

3 months ago

This company is so easy to set up and have continued service with. The office staff is lovely and easy to talk to and our cleaner, Mary is a wonderful person. We are grateful we found her.

Ellen Black

3 months ago

Tidy Casa’s employees did an amazing job! Because of multiple setbacks in life over the past few years, my family had not been able to do any major cleaning and tidy casa came into a really bad situation and helped us tremendously. Will definitely use their services again.

Javanna Smith

3 months ago

I would absolutely recommend Tidy Casa to any and everyone I know. I have been a customer with them for over a year now and they are so great to work with. The scheduling is flexible and the price is affordable. I would also recommend requesting Shea, she is phenomenal, very polite and professional!!

Melissa Crohn

3 months ago

Cass did “the best work!” (according to my 7 year old). She was incredibly thorough and went above and beyond for our family. Can’t recommend enough!

Colette Averill

2 months ago

I'm so grateful to Tidy Casa. My cleaner truly makes a positive impact on my life every time she comes. So friendly and professional. I was referred by my son and I have referred Tidy Casa to everyone I know.

Josh Mobley

3 weeks ago

This was the first time using a cleaning service and the job done by Sarah and her husband blew me away. Extremely happy with the result, they did even more around the house than I even expected! 10/10, zero complaints

Erin Hayes

4 months ago

Tidy Casa did an amazing job making my apartment feel like a home! Thank you so much for my deep clean, it is a load off of my shoulders. I’m ready to start the new year with a clean house

Shawn Pahl

5 years ago

HOLY AMAZING!!! I'm Yelp elite and I'm not being paid to say this.... TIDY CASA is hands down, definitely the best cleaning service I've ever experienced in my entire life. They are more like a life cleansing experience. Three ladies showed up and proceeded to blow my mind while immediately attacking the most needed areas. I left them and was confident that they needed no direction. I returned and I was flabbergasted how amazing of a job they did... 20/10. I'm so happy. My parents visit tomorrow and now I am so confident in them stay in my guest bedroom and bathroom let alone the rest of my house. I love Tidy Casa. Thank you.

Bobbe McGinley

a month ago

My cleaner, Shadaya, was personable and incredibly efficient. I hope she will be available every time I schedule a cleaning. I will definitely recommend your service and specifically Shadaya!

Tom Gorczynski

3 months ago

The staff was nice, but the cleaning was only OK. Areas were clearly missed in the house (i.e. under the couches wasn't swept, the large coffee table was not cleaned, one area rug was not vacuumed, no vacuuming couches). The service is too expensive for this level of cleaning, so I canceled further services.

angela k

3 months ago

They did such a great job. Open communication via email & texting. They accommodated my difficult parking situation and took all my issues/preferences into consideration. I will definitely use them again.

Erika Mills

a week ago

Overall was pleased with the cleaning the only thing was the shower glass could have been cleaned better, there was sections on the glass that didn’t look clear and clean had a lot of soap scum smidges and wasn’t clear like the rest of the glass on the sliding door.

Susie Littlewood

2 months ago

Had Shannun Hurst and team out this week to our new rental house as we prepared for our items to arrive from out-of-state. It was amazing to come home from work and everything be, well - SO TIDY! I will have them back again right before Thanksgiving. In addition customer service from everybody I've emailed or spoken to at the whole company has been expectational. Highly recommend.
Update 2/20/23
I’ve been using Tidy Casa for 2.5 years now! The customer service is always top notch! Recently Annie came when I was expecting out of town guests and made everything just right. I appreciated her extra thoughtful touches. Today Aimee came and left everything sparky and it was a treat to come home tonight! Thank you Tidy Casa, I appreciate you all!

Mike

2 months ago

I was moving out of my apartment and needed some deep cleaning. Tidy Casa was on time and did an amazing job.

Lisa Nicholas

a week ago

We did walk-thru, but I missed a couple of things. I cleaned them. It was not cleaners fault. I'm satisfied and will use again.

Lois Malone

a year ago

I had a busy and stressful month and decided to use Tidy Casa to relieve my stress during this time. I loved the ease of the online booking - no missed phone calls, no dithering about quotes. The cleaners came perfectly on time, were very pleasant and left the house twinkling and smelling great. I will definitely recommend Tidy Casa to my friends and will use them again any time. Very, very happy with them and their quality of work.

Lindsey Booth

2 months ago

Taylor did an exceptional job and went above and beyond what I expected. Thank you for you for being so good at what you do!

K Smudin

11 months ago

I had a great experience with Tidy Casa. Their website was easy to navigate and I liked that I could see how much my service would cost before submitting the request. Everyone I have interacted with has been very responsive and professional. The woman who cleaned my house was on time and even called me when she was a few min away so I could put my dogs away. She was very thorough and I'm very happy with my service! I will be getting a recurring monthly service.

Maryann Beckstrom

a month ago

The ladies were great! They were on time and The house is sparkling! Will definitely be using their services again.

Tiger Lily

6 months ago

Any was amazing! So sweet and kind and throughout. I needed some help to get my house in order and she did a spectacular job! Willis highly recommend!

Michael Anderson

2 months ago

Tidy Casa really came through! A short notice request for our guests and they nailed it! Highly recommend

Greg Kass

4 months ago

Annie and Mary were absolutely fantastic! They went above and beyond and were incredibly friendly and personable. They 100% exceeded my expectations!

brooke haack

4 months ago

What an amazing experience. I called on Wednesday and they were here Friday. Friendly, efficient…my home looks and smells great!!

RaeLynn Pfaff

10 months ago

I recently used Tidy Casa's move-out cleaning service with a couple of add-ins and it was a fantastic experience. from start to finish. Priziella did an absolutely incredible job. My apartment looked brand new by the time she was done and she was so kind when I ran in to her on the way out. I couldn't be happier with the service - it exceeded all of my expectations! I'll definitely be using Tidy Casa again and highly recommend their services.

Jillian Ritivoy

a year ago

I searched for quite some time to find a cleaning service that did an excellent job while remaining feasible. Tidy Casa is it.

Chaye was easily the BEST cleaner Ive ever had clean my home, she was friendly, worked hard, went the extra mile, and made it so I had no worries. She called me prior to make sure everything was communicated properly, too!
EXCEPTIONAL job, I recommend asking for her to clean your house specifically. She was AMAZING!!!! Thank you so much!!

Michelle Abreu

3 months ago

Great service!! Adilene and the other sweet lady did a phenomenal job. I will definitely be booking again!

stefanie whitman

a year ago

I have used Tidy Casa many times in the last four years and the last couple of times, it’s been fine. This last time they had to move my cleaning to another day and I’m so happy they did. The ladies that came to clean were amazing! They did such a great job! I normally have to vacuum two days later because I have white tile, but it has lasted six days so far. Amazing. Thank you!

Ron & Mercia Locke

a year ago

Devon was just awesome. My home has never been so clean. He was on time, pleasant, and he made sure we were happy with the service. I will definitely use Tidy Casa again and hope they send Devon!

Tiffany Dawson

a year ago

Our house looks incredible! The Tidy Casa folks called to ask if they could come early and it worked out well for us so they did that. They were extremely thorough and everything is spotless. Way better than we could have imagined! Thank you Tidy Casa for taking such good care of our house. This was the first time we've paid for cleaners and it will definitely not be the last time we use Tidy Casa!

R Parsons

8 months ago

This was our first time using Tidy Casa. Our sons were moving out of their apartment, and it needed a thorough cleaning. Jessica did an amazing job! We will definitely use TC again.

Bianka Trogi

8 months ago

The company was great at communicating and scheduling and the cleaners where nice. The clean wasn't as deep cleaned as I thought. I paid extra for the walls to be cleaned too and I don't see a difference. Deep clean states it includes baseboards and they were not really cleaned, neither we the ac vents, which is what the description stated as well. Overall it was an okay clean, not amazing or worth what I paid if I'm being honestly

Ashton Jackson

8 months ago

Friendly and efficient! My place hasn't looked this good since I moved in 2 years ago! My appliances are sparkling and my entire apartment is dust free, which is a feat in Monsoon Season! Highly recommended!

Lexia Reavis

a month ago

Mary did an excellent job! She was on time and friendly as well.

Onnika Martillo

11 months ago

Honestly haven’t seen my house yet but am already satisfied with this company. Booking was extremely easy, communication was fast and easy. They were extremely helpful and flexible. The cleaning could be mediocre and I would still recommend this company solely based off their customer service. I know that if I get home and have any concerns that they will take care of it but I’m sure I will be satisfied with the clean.

Nicholaus Tzineff

5 months ago

Did an amazing job, in and out in two hours, will be using them on a regular basis moving forward. Highly recommend!

Liliana Montoya

9 months ago

It was an easy phone call to get an estimate and get cleaning scheduled. Kendra was super friendly and checked in with us to make sure we were happy with with the work as she went along. We loved that it was eco friendly!

v

a year ago

Service was super punctual and gave me exactly what I paid for, upfront, and then some. Expectations exceeded for sure. Sage and Adeline were super professional, communicative and took my place from disaster site to gorgeous in the span of an evening. Easy to book online and lots of options to specify the needs of your home, no hidden costs or fees. If I need another home cleaning done, I think I have a new favorite company.

cheri debaca

9 months ago

One of my coworkers used this service for a family member and had nothing but great things to say about them! Cass went above and beyond to clean my house and make it look like a home again. So very thankful for the little details that made such a big difference to me! Side note I don’t think my bathtub has ever looked this clean before (even when I bought the house), I’m still in shock. I will 100% be using their service again ?

Koby Campbell

3 months ago

Great job, love the service. The portal is very user friendly and stands out amongst other services.

Loretta Scott

9 months ago

Adelit arrived to to do a deep clean she was on time. Very thorough and professional and very friendly. I was very pleased with her service. I would recommend and definitely will use this company again in the future.

Stephanie Aguirre

a year ago

My team was Vanessa and Grace who did a move-out clean for me. They were on time. Introduced themselves and were smiling and friendly. Worked great as a team. Their attention to detail was flawless. My stove looked amazing! I wished I had used them while I was living in my apartment. The place never looked so clean. I stood in my empty apartment for a bit and just admired how fresh and clean the place looked and felt. The pricing was reasonable and the staff who answer the phones are so nice and helpful. This was my first time using them and I’ll definitely use them for future needs.

Alexis Koskan

11 months ago

The professional who cleaned my home was excellent. She arrived on time, and she did such an amazing job cleaning my home. She paid attention to detail. She cleaned even more than I thought she would. She did such a thorough job - I was very impressed.

Melvina Brown

8 months ago

Man o Man let me tell you This company did so well with my apartment. The young lady was very professional and thorough. I would get them again and again. I trust this company 1000% they have a great price listings so make sure to tip well

Erika Fallon

5 months ago

Mary was amazing ? can’t wait to have her back, she took great care and did a really awesome job all around!

Joel Hayden

a year ago

Tidy casa crushed it. From customer service to the actual cleaners everything went smoothly and exceeded my expectations. My apartment was cleaned exactly how I needed it. Their only website is really easy to use and help create the custom cleaning perfect for you. I really appreciated the hard work of my two cleaners. I will definitely use this service again.

Beni Benavidez

3 months ago

They were very professional, easy to communicate with, and did an excellent job!

Phil Nom

a year ago

I had a great experience with Tidy Casa. They got my move out clean scheduled quickly. They did such an amazing job with the house! It was move in ready for the next owner, and we were very pleased. Would highly recommend.

Theresa Munanga

2 years ago

I am disabled and no longer able to clean my house myself. The ladies came and did a wonderful job cleaning my house. They were friendly and hard-working. They even tolerated my dog barking at them. The service is a little expensive, but so worth it when you can no longer do it yourself. No one answered the phone when I called, but my emailed requests were answered promptly. Scheduling and payment was all done online. I would recommend Tidy Casa.

Makenzie McPherson

10 months ago

Such a high level of excellence and attention to detail. It’s very rare to find cleaning people that actually mop the floors so well. Plus I love that you can book online seamlessly and they offer natural / eco friendly cleaning products. Thank you!!

Jason

a year ago

As always, Tidy Casa did a great job! Yesterday was the 5th time I’ve had Tidy Casa clean my 2 bedroom apartment and they were professional and exceeded my expectations. From booking, confirmation, arrival, and cleaning, all A+. Everything was spotless, blankets were folded up, long lost change found, fridge cleaned, neglected bathroom now looks 100%, etc etc. This sounds like a paid line, but I always think Tidy Casa when I need my place cleaned by professionals for a fair price.

Brittney Zec

a year ago

CHAYE WAS INCREDIBLE! She was so kind and did such an amazing job. I had the biggest smile on my face when I walked back into my apartment. Will definitely be using Tidy Casa in the future! :)

Saad Rabadi

a month ago

I just moved in and the unit it’s empty you guys should clean everything the fridge and oven still dirty and also the closets, but thank you for cleaning the floors and the bathroom.

Michael Wallace

a year ago

The tidy casa experience was quick easy and the cleaner who came to our house was professional and courteous. She even asked what kind of stuff we were comfortable with her using to clean our sons bedroom. Just in case he had an allergy or something!

Richard Poole

a year ago

I've been using Tidy Casa for the last 4 years, at both an apartment and a house, and have loved my experience with them so much. The ease of booking appointments, combined with text updates from the cleaners, and coming home to a spotless place is just an all-around great feeling. I can't recommend Tidy Casa highly enough.

Kathy Guy

a year ago

Great communication, great pricing and great service. We had used another cleaner before and Tidy Casa is hands down superior. Very pleased with the results and went above and beyond all expectations.

hannah palmer

a year ago

We used TidyCasa for a move in deep clean. They sent over two woman who did an amazing job. Kendra and Tina. Very grateful and highly recommend you request these girls.

Pamela Donnelly

a year ago

Scheduling online was easy and follow-up to a call I placed was quick. Kept me in the loop as the date approached. Team was on time, did all that was asked of them, quickly, efficiently and extremely well. Will definitely use again. Jason (?) and Andrea were so pleasant and detailed. A pleasure to work with them.

AZChar100

a month ago

They did not clean anything in all three bed rooms,
yet charged a full price for DEEP cleaning!

Courtney Wells

a year ago

These folks did such a great job! I requested a deep clean with a few add-ons, which they completed much to my satisfaction. In addition, they organized a few rooms that really needed help and even added a few cute touches to the toys in my son’s room. Can’t recommend them enough!

Jamie Zimmerman

a year ago

My first experience with Tidy Casa was wonderful and I will definitely use this service again. Katie did my cleaning and she is fantastic - my house is sparkling clean and I couldn't be happier. Thank you!

Mansion Dabbing

a year ago

Brandy and Stephanie were my techs, and they were the absolute best! My house was gross to be honest. It had years of dirt and grime which stemmed from deep depression and illness for many years.

These young ladies came in and got right to work performing a deep cleaning that had the house looking and smelling great!

They were committed to assisting me and finishing the cleaning, and ended up staying 2 hours past their tour of duty. Never once did they complain, or displayed any type of attitude; and not only do I commend them for their professionalism, I really appreciate not being made to feel like a filthy animal.

I also thank their boss Ryan for stopping by later in the evening with supplies, and even jumping in and lending a hand to help them finish the job more quickly.

Thank you all from the bottom of my heart. K

Jocelyn Darling

a year ago

Stephanie and Brandi did a great job cleaning my house before we moved in. They paid attention to detail, and the house smelled so fresh! They did a good job communicating with me along the way as well. I'd definitely recommend Tidy Casa!

Julie Fuentes

4 months ago

Fantastic job! Better than I could have hoped so I will definitely be scheduling again

Phillip Lapointe

11 months ago

Jessica came a few weeks ago and did an amazing job! She was very thorough and went above and beyond expectations. We will be using her again.

Kaitlyn Balsama

2 years ago

I hired Tidy Casa to clean my apartment for move-out and I was so impressed! Susana Gutierrez and her partner did an amazing job, and I couldn't be more pleased with the service they provided. I would recommend them to anyone looking for a thorough move-in or move-out clean. Very happy with Tidy Casa!

Dara Wright

a year ago

I would definitely recommend Tidy Casa! They were communicative for the start and finalized the details before the cleaning date and made sure I was getting what I wanted and went over the cost. Kim cleaned the apartment very well and was communicative as well. I will use them again in the future!

Noelle Pawlowski

2 years ago

This was my first time using a professional cleaning service and I chose Tidy Casa because I felt like it was the best value compared to others. It was super easy to book, they were very communicative, my cleaner (Alma) was on-time and did a great job. Our condo looked great and it was definitely worth the money!

LaToya Hall

2 years ago

Tidy Casa just cleaned my apartment and it looks beautiful!! The ONLY reason for a 4 ⭐ and not 5 is because a couple of minor things were missed!! But overall the service was spectacular and I will FORSURE book with Tiny Casa again!! The cost was very affordable and they were on time!! I'm sure this 4 will be upgraded to a 5 after a future appointment!! ??

Charlene Hamberger

3 years ago

Definitely loved using Tidy Casa for my home! The website was user-friendly and easy to pick what services you wanted. Sarah and Veronica went above and beyond what was expected and really took the time, care, and attention to their tasks.

I have used cleaning services in the past but have always been left wishing they had done more. But Veronica and Sarah truly surprised me with how great everything looks.

Will for sure book again!

Barbara Johnson

5 months ago

My girls who clean my home are awesome and very friendly. They clean everything I need them to do!

Cheryl Souza

4 months ago

I've been using Tidy Casa for awhile now and they're great.

Mele Haiola Fonua (Mele Haiola)

2 years ago

Look no further than this company to make your home sparkly clean! The team at tidy casa accommodated my urgent need to deep clean my home before we put it on the market next week. I’ve owned my home for 13years and it’s never been so clean as it has been after the amazing team at Tidy Casa did their magic. I walked into a home that smelled so fresh and so clean! I will definitely be using this company again!

Karen Almaraz

3 years ago

I called Tidy Casa to clean my house after we moved out. They did a phenomenal job. I am particularly happy with the way they cleaned my oven. They left it looking like new! I would highly recommend Priziella Felix and her team! Also, they were very nice, professional, and on time.

Natalie Fox

4 years ago

Paola and Carmen did an amazing job cleaning my house! It was also so easy to book my appointment and everyone at Tidy Casa was very responsive to my questions. I will definitely be using them again.

Bill and Martha McClary

3 years ago

What an absolute delight having a cleaning service is! What an absolute necessity having a cleaning service I can trust is! Tidy Casa is very easy to work with, from booking, to paying, to finding the team who will best meet your needs. They are excellent communicators. They utilize text and email reminders. If I have a question they are always there to answer it, often after hours! If a policy changes they immediately let you know. They offer many types of service, all of which can be combined to fulfill any cleaning need you have.

Our team, Tiffany Eiber and Brad, were wonderful! They were on time, pleasant, helpful and left our home sparkling clean. We are so excited to know we can count on them arriving on schedule to keep everything just right in our. home.

*Just because I used to do it myself, doesn’t mean I still have to!*

Carlyon Christian

a year ago

This is by far the best home cleaning company that I have worked with in Phoenix. We signed up for weekly service and have been very pleased with the results of each cleaning. Their crews are always on time, polite, and do a great job. I also love the fact that I can book, cancel or reschedule our appointments online without having to call the office. That's convenience!!

Trisha Carter

a year ago

The young lady they sent out did it excellent job. However, after she left I discovered she'd missed under the bed and a few places to dust. The company immediately sent her back out to fix the situation. The house cleaner came out and fix the few things with grace and kindness. I am very pleased and I highly recommend this company to anyone who needs a good house cleaning.

Plazzy Sarco

a year ago

I've used Tidy Casa for over two years. They're amazing. Thorough, professional, fast, and reasonably priced. If you want a housekeeping company you can rely on, this is the one.

Arielle Petruzzella

a year ago

Adilet broke a priceless, handmade welded metal sculpture and never said a thing. She just leaned it up against a piece of furniture to get it to stand up and left without saying anything. It is truly irreplaceable. I am devastated. I can’t believe someone I let into my home did this and didn’t even own up to it.

Update 5/7/22: The owner reached out and was very nice and is working to fix the broken piece. I believe he will do all that he can to get it repaired, and I am hopeful that it is something that can be done, though it is quite an unusual piece. It is clear this one employee does not reflect the values of the whole company. I am hopeful for a positive resolution and will provide further update as the case unfolds.

ahowl 11

2 years ago

Adrianna and her assistant did an amazing job cleaning the 3 bedroom 2 bathroom house we live in. They deep cleaned the oven for an additional charge. Also they put up the new decor I bought for the guest bathroom, made the beds, and even cleaned the puppies kennel! On top of that they had sprays that made the house smell amazing once they left. Very happy, would recommend to anyone!

Kristen Wade

a year ago

So, we ordered the deep clean which implies it is heavy duty cleaning. We did not order the general housekeeping which is just the surface cleaning. The person was very professional and did a nice job on the floors and countertops. The floors were very shiny and clean. She did most of the baseboards but not all. I had to ask her to go back in and do the baseboards in the spare bathroom. The baseboards were very dirty along the one wall.

I was surprised that for a deep clean it was only one person. Like I said, she did a good job on some things but for a deep clean, it was not amazing. She also did not scrub the showers which one would expect if you are doing a deep clean. I would expect that in a general clean.

I feel like we overpaid. We included the tip when we paid up front and I would not have given as nice of a tip if I had paid after.

Virginia Taylor

4 years ago

Just had my house cleaned using Tidy Casa! Susana Gutierrez and her team did a wonderful job cleaning my house! They were on time, polite, followed directions and worked hard! My glass shower never looked better! Communication with the company is excellent and booking online is easy. They even follow up after the cleaning to make sure everything was perfect! Thanks Tidy Casa and Susana for making my house look beautiful for Christmas!

Cheri Palomino

a year ago

This is the 3rd time I have used Tidy Casa and hesitate to recommend them only because I NEVER want to lose the team I have! Not only are they thogh but the customer service is absolutely spectacular. The women who cleaned my home have a work ethic superior to anyone I have worked with in my own profession. My son had a tiny dragon figurine that had fallen over and the fire piece had come out of its mouth. They picked it up, dusted It off, and actually replaced the fire back in the dragon mouth. That is a level of service rarely seen today!!!
**Update**
After several cleanings I regret that I have to retract my five star rating. First couple of times my cleaners were awesome but the service has progressively gone down. I was going to cancel the entire service but decided to just try a different team. While the woman who arrived today was absolutely delightful the cleaning job was not great. I don't think any cleaning product was actually used oh, it seemed as though things were just wiped down she did a great job of dusting but there is still crumbs all over my countertops and spots on my floorc

Rachel Annette

9 months ago

Lovely. Made us feel comfortable. Fantastic job with hard water stains on glass shower door. Made me son laugh and smile :)

Bailey Stratton

a year ago

VERY professional!! On time!! Very respectful and AMAZING work!!! 15/10, 5 stars. This was for a deep clean and my husband and i are moving out of the house. We had a 2 story townhouse 1400sqft. The house looked fantastic afterwards! They let us know when they were done and leaving the property. Supplied their own equipment and supplies. Highly recommend them.
We even chatted for a few minutes afterwards. Wished it could’ve been a longer chat but i understand they had to leave. I would hire again!

Carrie Perkins

a year ago

I hired tidy casa to try out a monthly cleaning service. Prices were reasonable, the team they sent was very friendly and did a great job. I will continue using them!

William Phillips

8 months ago

My experience with Tidy Casa has been very positive. They do a great job consistently. They are always on time, and they are always friendly.

Jennifer Howerton

11 months ago

I needed a cleaning and was looking for a company that responded quickly. I received a quote right away and was able to schedule for the next day. Very thorough and I am happy!

Gretchen

2 years ago

The employee Tidy Casa sent was punctual and did a really nice job with a move-out, pre-listing condo clean. The place is immaculate. One star off because the scheduler repeatedly talked over me when she called to confirm the appointment (maybe she couldn't hear me?), and they refused to clean a self-cleaning oven, saying it's their policy not to do that. Perhaps they know better as cleaning professionals, but I've never used the self-cleaning function on an oven -- the high heat can be dangerous and destructive to wiring, filaments, etc! Oh well, cleaned it myself...??‍♀️

april montoya

a year ago

My cleaner was Joey and she stayed on top of her stuff and went above and beyond to correct any issues. She is friendly and hard working and would gladly use her services with tidy casa again.

Jessica Callahan

4 years ago

The tidy casa team is really great all around. Great cleaning, always on time and great communication with the office if necessary. I’ve had the same team (Lida) since I began and they’re always great. The online schedule makes it so easy. I would definitely recommend Tidy Casa.

Tanner Hensley

a year ago

I received lots of communication regarding my appointment. And Brandy did such a great job. When she got to my house she went straight to work. I had to leave and she finished up and locked the doors behind her.

Thank you ? will refer!

Heather V

4 years ago

I have been using Tidy Casa since I moved to Arizona and have been very pleased with their services. Heather and her team do a great job. Heather especially takes pride in making sure the job is done well. She is extremely personable and clearly wants to make sure her clients are happy. I would definitely recommend her and Tidy Casa.

Ms Kayle Grayson

4 years ago

Had hip replacement surgery in July there were things I couldn't do yet so I called Tidy Casa and they sent a team over. Just had my apartment cleaned by Susana Gutierrez team from Tidy Casa, they did a fabulous job I was very impressed they called me ahead of arrival and arrive on time. I would highly recommend Tidy Casa and will be using them again in November. I would give them 5+ stars.

Pedro A.

5 years ago

Tidy Casa did a great job cleaning my home. Their customer service was top notch. The team showed up on time and were very thorough. I'm even thinking about setting up a regular service with them

Jasmine Smith

2 years ago

BY no means could I give Tidy Casa less than 4 stars. They arrived to my one bedroom apartment within the hour they said they would last Friday and cleaned everything I paid them to but my walls. They hit their usual places, scrubbed my baseboards, they just didnt clean my walls and I was really looking forward to that, esp since I paid for it. We wished they were a little more responsive as I had text a number they reached out to me from and asked them if they could let us know when they were done the job because we wanted to take our dog home after so we could go food shopping. But all in all, they did a pretty good job. Just wish they would have cleaned my walls. Wouldnt mind a refund on that. And it's not that they haven't been responsive about a refund, I have been very busy and haven't found the time to reach out to them.

Z Houghtelin

5 years ago

My husband and I just bought a house in Scottsdale and needed it cleaned before moving in. The staff at Tidy Casa was super courteous over the phone and helped me set up exactly what we needed. They came to the house, cleaned it and, minus a few missed spots, the place looks INCREDIBLE! All the little corners were dusted, the bathrooms were spotless and we walked into a Fresh house that felt new. Thank you very much! We will definitely be calling on Tidy Casa for future cleaning needs. :-)

Erin Boyd

4 years ago

I love working with Team Heather at Tidy Casa. They are always so warm and accommodating and make sure that no stone is left unturned! I can always count on coming home to a spotless house. I also appreciate the ease of booking the service and the excellent customer service.

Megan Buchanan

4 years ago

I used Tidy Casa just once - for my move out cleaning and It was perfect! Priziella was friendly and efficient- working around our last minute junk as we were literally moving out while she was there! It was so nice to be able to walk out moments after she finished knowing it looked perfect! The company took my reservation with only two days notice and even gave me their current discount without my having to ask! A+++

Mary Nelson

a year ago

The team that cleans my house does a great job of completing the tasks I have outlined as most important to me. I do not own a mansion but they treat me with care and professionalism. I would recommend their service.

William Hendricks

3 years ago

Tidy Casa was super awesome - responsive, easy to schedule, affordable, reliable, and thorough. Polina Koroleva did a phenomenal job cleaning our 2500 sq ft house from top to bottom. We hardly knew she was there because she was so focused, until she left and we realized everything was spotless. Can't recommend her and Tidy Casa highly enough.

Mai Drew

2 years ago

After not being able to clean house due to illness for months, the Tidy Casa team came in and saved the day! I am extremely pleased with their hard work and professionalism. I have happily signed up for recurring service with them.

memory burnett

a year ago

Tidy Casa was not only very professional but also on time and did a amazing job. I have a vacation home in the Phoenix area and call on Tidy Casa to make my house fresh and clean before I arrive. Thank you Tidy Casa for your fantastic work .

Steven Wan

6 months ago

Great job as always!
Their cleaners are always polite and we also appreciate their eco-friendly cleaning products

Codey Livingood

a year ago

Five Stars isn't enough. Crew did an AMAZING job cleaning my parent's home and the team worked well together. Everything is clean, it shines, it's sanitary wherever I look. HIGHLY recommended!

Amy Fynmore

2 years ago

Easiest and best way to schedule a cleaning service. Lida and her team were amazing. They communicated before they arrived, did a great job, and were so nice and professional! She even found something that I thought was lost forever! Will always use TidyCasa.

Lauren Lee

3 years ago

Adilene and her team did an awesome job! I wasn’t sure how this would go because it was my first time getting my apartment professionally cleaned but they did amazing. Everything was perfect, by bathtub was sparkling and my refrigerator looked brand new. It really was totally worth it and I’ll be booking once a month to keep up the work they did. Thank you again!

Hannah Morgan

4 years ago

I love using Tidy Casa! They always do such an amazing job of cleaning my unit.

I went to schedule an appointment time for right before my mother was coming into town. I knew I was cutting it close for scheduling (as they’re very popular and can fill up during spring time), but to my surprise I snagged the last slot of the day, two days after I booked. Perfect!

This time around I had Elvia Estrada- she cleaned my unit top to bottom in nearly two hours. She asked if there was anything special requested, or any spots that need a little extra love. When I came home, I couldn’t believe how great my unit looked!

This is why we continue returning to use Tidy Casa. Their prices are fair and I’d never use another cleaning service.

Laura Nichols

10 months ago

I called last minute and they were able to accommodate me. They were friendly and did an excellent job on a condo that needed a lot of cleaning

Ryan Thelen

2 years ago

Needed a last minute move out clean. Cass did an amazing job. I wasn’t there but they running a few minutes late but still called me to inform me which i appreciated. When I saw my place when it was done I almost cried tears of joy. Cass did an amazing job and surpassed all of my expectations. This is my second time using for move out/deep clean and I would highly recommend to all.

Jessica Gallagher

3 years ago

I really loved how sweet and thorough Heather was. I had a lot of cat hair and dust that needed to be cleaned. Heather did an amazing job, she cleaned the cats room and it looks like a completely different area after she was done. She dusted the blinds and the fans in addition to the baseboards. She was so sweet and pleasant. I would recommend !

nancy b

4 years ago

I have tried multiple cleaning services and was disappointed each time. I found that Tidy Casa had great reviews so I gave them a shot. I'm glad I did. Elvia Estrada did a wonderful job and I am hooked. I just signed up for bi-weekly. There is nothing better than coming home on a Friday evening with a sparkling clean house, that not only smells clean but looks clean. What I appreciate the most are the small details I notice. I don't go into my shower thinking, I could have done a better job myself. I think their rates are competitive and the quality is what makes it more than worth it. For a woman who was raised by a white glove mother, I am picky.

Smuggle R Bunny

2 years ago

Amazing! Kind, quiet, thorough. My place is spotless. I got the deep clean because we are extra messy. I’ve had many cleaning services, but Tidy Casa puts them to shame! So glad I found them.

(Addition Feb 2021: They're still just as thorough and awesome. They are precautious when it comes to gloves, masks, sanitizing, etc.)

jeff v

2 years ago

I'm so happy I found Tidy Casa. They were able to take care of my needs on short notice. The job that they completed was very thorough and remarkably clean. I cant recommend their service enough.

Moore1387

2 years ago

My old apartment is cleaner than it was the day I moved in. They were very accommodating about how busy I was the day they cleaned. Communication was excellent; they let me know when they were in their way and then when they were almost done. I definitely recommend Tidy Casa.

Colt K

2 months ago

Great first experience. very thorough. well big again

Brian

a year ago

We have an established cleaning every other week. My mom struggles with routines so having the same individual every cleaning is awesome. It's important that they understand my mom's limitations and they really do.

Kimberly Hampton

a year ago

***UPDATE*** RYAN FROM TIDY CASA REACHED OUT TO ME IMMEDIATELY. HE WAS VERY INSISTENT ON MAKING IT RIGHT. HE OFFERED ME AN APOLOGY AND A PARTIAL REFUND. I WAS VERY IMPRESSED WITH HOW QUICKLY HE GOT BACK TO ME AND THE SINCERITY OF HIS ACTIONS. WILL RECONSIDER TIDY CASA IN THE FUTURE! ****
The couple arrived 40 minutes early and I wasn't quite ready for them. They were nice enough and I even gave them some of my leftover cleaning supplies and few items from the house that I was giving away before I left them to the job. I returned the next day to find that none of the 4 ceiling fans had been dusted and when I completed the task, I had to re-vaccum every room as the dust had fallen to the carpet below. The master bathroom still had a dirty mirror and faucet and it didn't appear that the toilet had been cleaned. In addition, only half of the baseboards had been done. And finally the kitchen sink looked as if they had emptied dirty mop water and never bothered to clean it afterwards. I am trying to get my full deposit back from this rental so I had to go back and re-do a lot of the work that I paid $260 for, which I find extremely disappointing.

Graham's Neon

2 years ago

I had Tidy Casa come to my home and do a move out clean. Unfortunately I didn't realize the water was going to be off the day they came. Rescheduling was done quickly and hassle free. I look forward to working with Adilene and the Tidy Casa team again!

Dallas Miles

5 years ago

I used Tidy Casa for a detailed cleaning of a house from which I was moving. Let me just say that they were incredible! Showed up on time, extremely professional, excellent job (yes, excellent!) and very reasonably priced. I will continue to use them for any house cleaning services.

Ken Denton

4 years ago

I'll be the first to admit that I was skeptical about just how good a job I would get for the very reasonable price. I didn't need to worry because I got a great job. Heather and Bobby were very thorough and were also very nice. I will be signing up for regular service. I highly recommend Tidy Casa!

Laura

3 years ago

I had the team of Heathers come to my house and I'm honestly impressed with how clean they got the place. They asked me what was most important to me, I explained my priorities, and they went above and beyond my expectations. I like how comfortable they made me it's always nerve wracking having strangers in your house, but the 2 Heathers were very friendly.

Karen Sankey

5 years ago

We called Tidy Casa after my father in law passed away and we needed to put his home up for sale, due to his health the house had not been cleaned for a while, which we found out after we moved furniture. There was a lot that needed to be done. I scheduled Tidy Casa to come out and clean, I booked a regular clean, deep clean and move in move out clean. They were absolutely wonderful the three ladies that came out were very nice and efficient. They did an incredible job and were very thorough. For once instance the pans under the stove burners I just figured I would need to buy new ones, when we came back to the house they looked brand new, there was a stain on the floor under the freezer and it looked perfect when they were done.
Later I called them to do a clean on my home, but found out we are not in their service area the person I talked to on the phone said it was a slow time and he could send them out.
Again, I was very pleased with the result. I also feel they are very reasonably priced. I would highly recommend them

Rmr 116

2 years ago

I just broke my wrist and fractured my elbow and have a move out date of feb 8th , I thought I can do this myself , I wasn't doing bad but , being down 1 arm I wasn't doing that great either , so I called Tidy Casa .
Cass was on time, polite ,professional , and there was no way I could have got this place anywhere near as clean as Cass did , she hit all the nooks and crannies and had this place sparkling clean , Im glad I used this business . Cass was a wonderful hard working young adult , and a pleasure to interact with . I would definitely recommend Tidy Casa to anyone who needs cleaning services , and once again a BIG thumbs up to Cass !!!!!!!

Rob Hiner

3 years ago

I've used Tidy Casa and their amazing team of Marbella and Garier for the past few months and I'm so happy with their service!! What an amazing job they do with my place. I barely want to sit down on my furniture or walk around my place. It looks like a model condominium. Nothing goes untouched with them. Vacuum the chairs and couch. Remove and replace trash bags My place smells yummy after they've finished. Cant recommend them highly enough!! The best!!

Christian Collins

2 years ago

Our most recent experience with Tidy Casa was our second. We requested a deep clean and heavy duty. My husband and I work from home and we have five pets. Needless to say, with the 24/7 living due it COVID-19 the past several months, our home was in severe need of such service.

We're beyond happy and OMG, our home is truly beautiful...again. The wonderful spotless technicians were above and beyond and did a well-done service. We'll be using them going forward.

Zachary Petersen

a year ago

Super easy. Booked online. Multiple outreaches to confirm. Showed up on team. Erica and team did an amazing job cleaning my place. Will definitely use them again.

Julie Sullivan-Detheridge

a year ago

The ladies were professional in doing a pre-holiday deep cleaning.
They got to all of the cleaning areas on the list and did a thorough job.
Our house smelled clean and fresh when they were done.
We will have them back.
,

Dea Funka

4 years ago

We like the professional yet friendly service and staff at Tidy Casa. The ladies (Heather and Jessica) did a great job cleaning our historic home. They paid attention to detail and completed all cleaning requested and went above and beyond.
Thanks ladies!

Pam Bilyak

2 years ago

Tidy Casa sent Adilene to clean our apartment. She was on time and did a terrific job. Our apartment looked great. Can’t wait to book them for our new place.

David Horner

4 years ago

We had Erica and Maria as a cleaning team and all I can say is WOW!
They were absolutely fantastic! They cleaned everything till it shined and they were very friendly and listened to what we asked of them. Every room was spotless. I highly recommend Tidy Casa to anyone wanting a great cleaning service. Ask for Erica and Maria, you wont go wrong!
You bet we are getting this service monthly. No one better!!

Tanner Horton

5 years ago

We own several rentals. We are turning over one and needed a quick cleaning. It was already in fairly decent condition. We wanted to get a true deep cleaning for that extra professional touch for our new renters and hired Tidy Casa because of their availability and fair price. Unfortunately the services left a little to be desired. Many of the light fixtures were left very dusty. The tile in the shower was not cleaned very well. I came back in with a magic eraser and made it look twice as good in about 15 minutes of scrubbing. A few of the outlet covers were left with dirty finger prints. These all seemed like things that could have been done in short order. They did a great job on the floors on the main part of the house. I rate 2 stars due to having to come back in and clean items that I felt should have been covered in the standard cleaning price. Unfortunately, I couldn't be there when they finished but would recommend you check their work. I am looking for someone I can pay to do the job where I don't have to come in a do additional work afterwards or manage their job as I have my own job. I guess the old adage is right if you want something done right, do it yourself.

Michele C Paden

6 years ago

We have used Tidy Casa for about two months now and Glorianna and her team are always wonderful. Our house always looks great and they are nice to our 3 very silly and big dogs. If I am getting ready for work or have other things going on they will simply start at another end of the house. The fee is not only competitive but a bargain for the service but priceless for the peace of mind. Thank you Tidy Casa

Nicole Gregg

4 years ago

This was our first experience with Tidy Casa, let alone a cleaning service. You have gained a customer. Marbella and Garier were pleasant to have in our home and VERY thorough as well as friendly. I will be requesting them for my next appointment. Thank you Tidy Casa!

Christina Muruato

6 years ago

I requested a move out cleaning and they did an AMAZING job. I don't think my home was even this clean when I moved in. There was a bit of a misunderstanding the day of the cleaning and the cleaner accidently threw away some of my personal items left in the home but after contacting Ryan with Tidy Casa, he went out to purchase and replaced everything and dropped it off at my door step! Absolutely amazing team!

Nancy Knoll

7 years ago

Loved Tidy Casa whole process from booking my appointment to the actual cleaning. The website was super easy, great when your schedule is crazy!! The team who cleaned my house was efficient and did an awesome job. I will be booking with them again!! Thank you Tidy Casa.
Nancy Piccolo

Nick Loutzenheiser

6 years ago

Tidy Casa did our move-out cleaning for us. They did an awesome job!! I hadn't seen the oven or baseboards that clean no matter how hard I tried over the years haha. They were on time (early actually) and had a great, clear price. I'll use them again for spring cleaning in the new place for sure!

Lanelle Armstrong

a year ago

THE team was there for us on short notice and did a great job cleaning.
They were professional. I will definitely hire them again and give my highest recommendation.

Sara Arnold

a year ago

Cass did such an amazing job on my move out clean! Everything was spotless and looked great. Great work for such a great price. Worth every penny.

Susan A

9 months ago

My house is squeaky clean! Totally worth every dime! And I have difficult floors... they are perfect! So happy!

Jennifer Caraway

7 months ago

Fantastic experience from booking to cleaning day. The team was great and the house looks amazing! Thank you!

Aron A

4 years ago

Wow! These ladies and gents are serious about providing old school absolute exceptional service! Friendly and accommodating office staff. Easy to book website with clear and easy to understand options. Priziella and Carlos were absolute gems, not only did they do an exceptional job, they also pointed out some issues in our bathrooms that needed repair. They took the time to take pictures of the items needing attention and Megan at the office was kind enough to email them to us since we were out of town. Thank you all for your exceptional service!

Constance Pharr

9 months ago

Vanessa and her co-worker have it down at our house and I’m very appreciative of the good work that they do. I highly recommend them.

Martin Kerns

a year ago

Great service! Communication was perfect and so was the service. Our home is perfectly cleaned. We will definitely be using Tidy Casa again

Jennifer

a year ago

Prompt and courteous service from Elvia and her helper. They cleaned everything with minimal directions and were very professional. Absolutely amazing and thorough clean.

kurdish music

7 months ago

If I could give them 0 stars I would. Especially the front office and how poorly everything was managed.Very bad company Would NOT recommend it at All.

Mona Mendez

2 years ago

I needed a service at the last minute to help clean up my listing before photos were taken. They worked with my client’s specific needs, cleaned around them while they were home, and did a very thorough job. I am extremely pleased with the service and quality.

jillian rivera

2 years ago

I did so much research on cleaning services in the Valley and stumbled upon Tidy Casa (hallelujah!). I hired them to clean my parents home and I am so IMPRESSED. They did such an amazing job and I 100% recommend them to anyone looking to have their house SPARKLY clean!

Yvette Ferland

a year ago

The ladies did an AMAZING job, exceeded my expectations. Would highly recommend. Will use Tidy Casa again in the near future

Alicea Cragwell

2 years ago

The housekeeper did a decent job. Two complaints I had were leaving my Fed Ex package I had on the floor on my table cloth and my Swifter brush scrubber used to scrub floors on my dining table and broom on my carpet. Those are all no-nos for me and reason for three stars.

Dannie Gatliff

4 years ago

Team Heather for the win! This was my first house cleaning experience, and it was a gift. Heather and Linda arrived promptly. They greeted my dog warmly, and my son with laughter. We stayed home for most of the first cleaning and they were friendly, yet diligently working the whole time. Heather even wrote my kids a note in magnetic letters on the fridge and organized the magnetic animals. :) Everything is clean, organized, and smells wonderful. Thanks Ladies!!! Can't wait for the next time!

Greg Sidoff

9 months ago

Did a great job cleaning my place! Definitely use them again and was responsible priced!

Christopher O'Hara

6 years ago

The website was incredibly user friendly and easy to make a booking. I gave specific instructions on how to get in and they were followed! I came home at the end of my day to find my apartment beautiful and clean. I am delighted with the service and absolutely will use them again!

Robert Pettis

4 years ago

So far I've used Tidy Casa twice and I've been very pleased with the cleaning service. They are very professional, efficient, and thorough. They value customer satisfaction above all else. It's comparable to very good customer service when you go out to a restaurant.

Scottie O

a year ago

My house has been such a mess, and Tidy Casa really took the extra time to make sure everything looked great and that I was happy with how it turned out.

karen black

a year ago

I did a move out clean, the had good and thorough service. Went out of their way to clean the house as best as possible. Amazing and kind service.

Jennifer Johnston

4 months ago

Super friendly and professional team. Very satisfied.

William Hendricks

2 years ago

Just like everyone else reviewing Tidy Casa, I can't say enough about how amazing they are. Priziella and Carlos were phenomenal - fast, comprehensive, professional, courteous, SAFE! I recommend Tidy Casa to everyone.

Michelle Franklin

11 months ago

They did an amazing job! Got everything they promised and more! I would highly recommend them! They are worth every penny!

Elizabeth Morris

4 years ago

I think finding a good and dependable cleaning service has to be one of the most difficult things. I have had many a bad experience when it comes to this area, but Tidy Casa completely surpassed my expectations. Our regular service provider is Priziella Felix and she is AMAZING! Not only is she thorough but she's also very careful with our stuff and constantly wows me with her attention to detail. She even got all the hard water stains off our Brita water filter without me even asking. As an owner of 2 pets our house is always covered in hair and dirt, but Priziella gets it spotless every time. Can't recommend her enough! I hope Tidy Casa knows what a gem they have!

Jessica King

5 years ago

Quality service. Tidy Casa is reliable and trustworthy.

It's nice to be able to have a house cleaning service I can trust to clean my home while I'm at work. It's always done correctly, the first time.

Laura Catalogna

2 years ago

Love Tidy Casa!
Erica Antunez usually does my cleaning and she is great, but they all do a lovely job! Trustworthy, professional and detail oriented!

Carla Gibler

a year ago

The girls were friendly and weren’t afraid of moms messy house! They deep cleaned just living room and kitchen only for $200. Thought it was kinda expensive but I couldn’t do it so that’s the price I guess.

Corivus De Lan

3 years ago

Jeremy and Kenny were on time and friendly. They started work right away and where here till the job got done. They did a very through job cleaning our house we are very happy with the work done to the house.

Janice Ariola

4 years ago

I had Heather Cook team this week and thank heavens she took time out of her regular schedule to help me out. She gladly came on ver y short notice and my home was spotless when she left In addition, she was kind to the dog, did my floors and they looked new, and was a happy and upbeat gal the whole time she was here. Overall, Heather is number 1 here at our house!

Rebecca Evans

5 years ago

Although Tidy Casa has probably the best customer service out of any cleaning service I’ve used before, that’s about it where it ends as the actual cleaning service just isn’t there. We used Tidy Casa twice and live in a two story two bedroom condo. The first time, our master bedroom and living room (this equates to the entire downstairs) wasn’t vacuumed - there were literally dust bunnies on the floor. The bathroom sinks still had gunk on the handles. I thought it was a fluke. The rest looked moderately clean (okay) honestly looked like someone tidied up and maybe did a light clean to prepare for having guests over. Although not nearly as good as the cleaning service we’d been using in the past which cost the exact same price, but I really liked being able to book online with Tiday and how responsive they were so I gave them a second chance thinking it was just a snafu. I worked with the customer service rep and blatantly told them that if it wasn’t better next time, I wasn’t going to rebook again. You would think that if you wanted to keep customers, you’d tack on a special note to the cleaner like “hey really go above and beyond this time” or even “hey just do a GOOD job”. But the second time I got home and it literally looked as if someone cleaned my house so quickly that they didn’t even have time to move anything back. The 8’ 11” rug in our living room was completely bunched up. The pot on a shelf was like awkwardly on the far edge edge, when it had been in the center (it’s the only thing on the shelf...) and several other things were just kind of thrown together. Again it just looked “okay” almost as if it would get dirty again within 2 days. Not worth $135 when it felt like the cleaners really only “tidied” my home in a rushed 45 minutes, instead of taking the time to truly clean a home with attention to detail. Until they change their business model and hire better cleaners who have more time to give a home the attention it deserves, I don’t foresee them keeping clients. A friend of mine had a similar experience in an even smaller space. Unfortunately it doesn’t matter how great your customer service is, if you can’t deliver on the services you’re selling you’re not going to keep clients.

Jacob Meltzer

3 years ago

Great experience with Tidy Casa. Susana Gutierrez came with her teammate and took care of the cleaning on time and with efficiency. House shined when they left. Thank you!

David Jones

5 years ago

I have mixed feelings about Tidy Casa, I hired them to come in and clean a 5 bedroom 3 bath house in preparation for the holidays in 2016. I purchased upgrades including deep cleaning, pet hair etc because I knew the house needed it. I even paid for the eco friendly cleaning products since I have pets. I warned them in the request that the house is 2/3rds tile/hardwood and to be prepared. The total was around $400. They showed up on time, they were friendly....but they only sent 2 people instead of 3-4 that they should have sent. They explained they were short handed. Anyway...the ladies started in the master bathroom and did a great job. It took them way too long, apparently using hairspray makes it difficult to get the mirrors clean? Apparently Windex isn't eco friendly? Their idea of cleaning hard wood and tile is a swifter mop and wet towels pushed around the floor. As a professional cleaning company I expected something like a hoover cleaning system for hardwood and tile? Its what I use if I clean it myself, it does a better job than a swifter mop and its much quicker. They chugged along for several hours (more than quoted) and proclaimed they were done and exited the house without allowing me to followup on the work done. They ended up running low on cleaning towels and cat hair was over most everything towards the end of the cleaning. I sent Ryan a text with pictures showing the work they missed. Remember, I paid extra for deep clean which includes cleaning light switches, baseboards, air intake for AC etc...all of which were missed. They also failed to clean the inside of the Microwave....in their defense my microwave is above the oven and it looks to the unknowing as a double oven instead of a microwave so I gave them the benefit of the doubt. I give credit to Ryan for sending them back out to make it right but honestly I shouldn't have to be around longer on the initial cleaning because they didn't send sufficient staff to clean the house in the time quoted resulting in the staff that was there getting too tired to complete the job on the first try. Disclaimer, this is the only cleaning company I have ever tried so I have nothing else to compare them to. Based on how I clean my own house I haven't used them again, I simply clean it myself.

Ewing Jones

a year ago

The team is down to one person. The gal is hardworking and efficient (key since her partner quit). She is flexible to my ideas.

Michelle Gay

7 years ago

Tidy casa did an amazing job cleaning my house when I moved out. With all the stress of packing a house to move across country is enough so not having to clean the house afterwards was a blessing. They did an amazing job and I would give them 10 stars if I could!!!! Thanks again Tidy Casa!!!

Sean Edwards

a month ago

They did a fantastic job!!

Gregory Ali

a year ago

The team was phenomenal, even before services offered- their scheduling team was great. And Adalyn who came to clean did a phenomenal job. Big fan.

PYG MALION

5 months ago

The kind lady that cleaned my apartment did an amazing job.

lilysarvestani

a year ago

Great experience! Tina was amazing and we love what she did with our place! 10/10 recommend!

Alyssa Larson

4 years ago

After I was so unhappy with the first lady's job, they sent out a different team to do an entire redo the next day for free. Marbella and Garier have been amazing everytime they come! Their customer service is above anything I've ever seen and I'm so happy now that my terribly messy house looks ready to sell!

Sarah Price

3 years ago

Lida cleaned my place today. Let me tell you. It looks AMAZING in here! I knew there were some things i left a mess because i just didnt have time to pre-clean before i had her come over, but she went above and beyond! I have never had a professional cleaner come before, but I will absolutely be staying with Tidy Casa & Lida! ???

Andrew Taylor

a year ago

Our home looked amazing after the Tidy Casa cleaning! Plus, it was super simple to book online.

Victor Manuel

4 years ago

No, your not really happy to help. You asked for a review of said service and I gave said review, then you have Megan cancel all future service. From the start, having reps who can't find a huge downtown Phoenix building was your team's first challenge. Cityscape, look it up... it took 3 days for your staff to find it. Shall we talk about the missing pain meds after a cleaning, that's right missing meds and yet I still worked with your company and booked you again only to be further disappointed for lack of service. I rather have a small Mom & Pop service my residence than give your company another shot to drop the ball again. Oh and I've never asked for a refund nore want one. I asked what is Tidy Casa is going to do to make it right... you did nothing.

Merry Irons

2 years ago

They don't even deserve one star in my opinion. I let them know before they came that i had hardwood floors. They showed up with an old Eureka upright. They did not use my vacuum as i requested. They swept the floors with a broom and proceeded to wash the floor with a mop and bucket full of water and god knows what else. I gave them the Bona Hardwood floor cleaner that i wanted them to use. After they left i had puddles of water everywhere and had to mop up all of them before they ruined my floor.

Aly Alv

2 years ago

Tidy Casa was quick and affordable for my roommates and me. We are moving out and they did a really nice.job cleaning up for us. Would use again

Lauren Knight

a year ago

Arrived at early part of given arrival window, worked dilligently for hours & gave a few rooms some extra TLC. Amazing value for services / results provided!

Katie Hyman

3 years ago

Heather Cook did a great job. All the tiny touches made the service exceptional. Definitely will be using them again!!!

charley mcniel

3 years ago

If you need you house to shine please call tidy case
Amazing customer service and everytime I use them to cleanly house. My house will look like a show house
Their pricing is great.

Dignity Dealer

3 days ago

Very good service, professional, very personable and friendly.

Love Correa

5 years ago

I support Tidy Casa 100% after witnessing their cleaning crew in action. They are extremely thorough and professional at what they do. Cleaning is something I can check off my list with them around. Thank you!

Drew R

5 years ago

32 yr old single male. You can probably imagine what my apartment looks like. Well, I also enjoy having people over and these folks are Johnny on the spot. The maids are super cool and it was unexpected. Already recommended them to a friend.

William McClary

3 years ago

Who makes your Christmas magic? Let me tell you who added a bit of Christmas magic to my life - Tiffany Eiben’s team at Tidy Casa, that’s who! Not only are they prompt, efficient, and amazing, Tiffany has an eye for the little, special touches. I’m attaching a photo. It is just what was on the table before, with no rhyme or reason. Tiffany made it beautiful! Thanks again to Tiffany Eiben and Tidy Casa!

Janos Geller

5 years ago

Tidy Casa cleaned your rental property and did an amazing job. They were on-time, efficient, communicated very well and even followed up after to see how things went. ?

Bob Boliso

7 months ago

DONT Call this place.unless you want to spend hour's and hour's contacting this place I was trying to call them because how bad of a job they did Because I payed for a deep clean but my house looked the same I tried calling them but I couldn't even do that there are of many places better than this place.

Linda Solomon

3 months ago

Highly recommend. They are very professional !

Patrick Bailey

a year ago

They were thorough and did a good job. This was our first time using a cleaning service and we were pleased.

Nancy Carriere

4 years ago

Tidy Casa did a great job on my new house. There was a lot of construction dust to deal with, but it's now sparkling! Thank you so much!

Dawn P

5 months ago

Requested to have my baseboards cleaned and they did not clean those

M N

a year ago

I wish there was a zero star option. See photos - first clean was horrible. I reached out and they offered a second clean and a 15% refund, the way they have such a high rating is because they make you sign what is essentially an NDA so you can’t speak on your terrible experience if you want even a partial refund. Don’t sign it, the paltry amount is not worth other people missing the review and getting scammed by this company too.

-my screen door wasn’t even closed all the way when they left my home unattended the rest of the day
-boot prints in dust left all across the home
-dirt left under the oven in the first clean was just flung across the rest of the kitchen in the second round
-the thermostat was adjusted four degrees lower and left blasting all day the first clean, when I returned it to its original level, they adjusted it down five degrees and left it blasting again for the second clean

I don’t want to hear a response, because even your responses are halfassed and the same “I’d be disappointed too if this were my experience/home” copy/paste every time. I don’t care if you’d be disappointed too. You clearly have no genuine empathy for your customers and you are running the lowest form of business here. I am horrified.

Garrett Williams

4 years ago

Rebeca and Virginia did a wonderful job on my move out cleaning, the house was spotless. Will definitely be recommending them for anyone that needs cleaning in the future.

Santiago Peralta

7 years ago

The Tidiest Casa you could possibly imagine. After six months of remodeling my condo and not cleaning it once, it is fair to say that I needed a house cleaning if I wanted my girlfriend to stay. So this last Saturday, I finally gave in. The cleaners came in at 11 AM and left at 1 PM. The team lead was named Veronica and she was understanding, very detailed-oriented, and helpful. After the two hours that the cleaners had been there, this is what I noticed: the floors felt brand new in bare feet; the kitchen was spotless (they even washed our dishes and cleaned an uncleanable range!!); every surface in the house was dusted; the bathroom smelled like flowers (the whole house actually smelled like flowers); and they left a little delicious bar of soap showing their appreciation. I also suspect they went to Hogwarts because there is no way they should've been able to do what they did in the time they did it in.

Sushyla Perez

3 years ago

The team was great and extremely thorough! They were on time and communicated well! I highly recommend Érica, her team, and tidy casa!

Flynn Flynn

a year ago

I had a few things come up and they were extremely attentive and helpful! GREAT customer service, great cleaning crew! Cannot recommend high enough

KAREN SKULA

5 years ago

Three ladies came to the house we were moving from and cleaned it until it was spotless. Awesome, friendly, speedy, thorough service. Would definitely recommend them to friends. Worth every penny!

Don Grant

4 years ago

Susana Gutierrez and her team did a fantastic job cleaning our home. They are easy to work with, eager to please and leave the house smelling great!

Faysal Shaqooli

7 months ago

These guys are literally scammers. They are setting behind desks, making millions of dollars and their services are not worth it half of the price. Not recommended at all.

Paul George

7 years ago

Tidy Casa is the bee's knees! It was easy to schedule online, they showed up, did a great job I couldn't be happier. :) Would recommend.

Lance Eddy

3 years ago

Tidy Casa always does a great and thorough job when they clean our home. Jeremy and Red were friendly, punctual, and left our home spotless

Erin Cline

a year ago

Awesome communication from the office in setting up the service. The cleaners were punctual and did an amazing job. Highly recommend!

Kayle Grayson

4 years ago

Had Tidy Casa come out again to clean my apartment, Susana Gutierrez and her team mate called and informed me they were on the way in fact they arrived a few early which was awesome, they came in and really did an awesome job, this company not just a one of a kind, these ladies go above and beyond, wiped down all cabinets, clean inside the microwave oven, the company and Susana Gutierrez in my eyes are 10 plus stars.

Dawn Lynn

10 months ago

Worth every dollar I spent. Very happy with the service. Will be using them again, definitely.

don alix

a year ago

From the initial scheduling to the appt confirmation to the service, Tidy Casa is what I have always wanted in a professional service. Just the best.

Kayla Laurence

3 years ago

Employees Steal !! My wedding ring was stolen after an appointment with Tidy Casa and management refused to contact me.

I filed a police report and contacted the BBB.
Hiring migrants is unlawful.

Meghan McDermott

2 months ago

Fantastic! Very quick and thorough.

Angela Swanson

3 years ago

Lida Sequeira and her team did an excellent job on my house. Everything was super clean and we would highly recommend her and her team!

Duane

a year ago

The house was spotless when they finished. Fantastic job. Fixed price which I liked and very reasonable. I highly recommend.

Eddie Brown

2 years ago

Elvis Estrada did a phenomenal job with our home. We are so satisfied and look forward to the next booking!!

John Blair

a year ago

We have used Tidy Casa for many years and always happy with the service they provide.

Therese Henriksson

3 years ago

I ordered a move-out cleaning for my apartment, and Lida from Tidy Casa did an amazing job. Highly recommend!

Holly Watson

3 years ago

Prezielea and her team accomplished the impossible! My mother in law's tired little house had been neglected and was suffering the ravages of years with 4 cats! Prezielea made that house cleaner than I ever thought possible and now it is ready to be put on the market.

Tyler Kirkland

9 months ago

Just had two wonderful and professional cleaners help keep my house looking good! Appreciate your help!

Redur

7 months ago

Not only once but twice I wasted my hard earned earned money on this horrible service I would never ever or use the service again and highly discourage anyone to use this horrible service bull service.

Pel Kar

7 months ago

If you are planning on hiring or calling this place please don't even think about it there service is horrible and it was not a good idea at all calling this place hiring them was one of the biggest mistakes highly do not recommend it.

Carter Armendarez

3 months ago

Did an awesome job like always!

mpalmer3011

11 months ago

Excellent communication with text and email reminders. Cleaning job was top notch with friendly service.

Ray Summar

4 years ago

Some of the best cleaning services I have ever used - and I have used three other companies in the past. These guys are jaw dropping good. Now they need to TEACH ME how to do what they did to my home! (Please? )

Rebecca Shamy-Cline

5 years ago

We have used Tidy Casa for a year and a half and have never been disappointed. They are professional and dependable, so glad we found them!

Ali B

7 months ago

Cass did an amazing job! Keep it up!

Witter Theresa

a year ago

Cass did a fabulous job: Even remade my bed! She was so great.

Tracy-Lea Olckers

4 years ago

Erica’s professional was excellent. The team did a fantastic job and has made such a difference to our home. Thank you!

Jose Cruz

5 years ago

I got a friend that was sick and I'm really far away. This company took my order online and did the job the right way. They went to her home and made some magic ;). Actually I really appreciate what you did for me and my friend.

Robert Petrillo

2 years ago

Two very nice cleaners, very professional. Didn't speak much, but they sure did a good job for us. Would use again.

Josh M

4 years ago

Perfect! Unparalleled customer service, cleaning, use of technology! I will use and refer you guys for all cleaning! Elvia Estrada's team was amazing. Thank you!

Brett Bodie

2 years ago

I just moved out of my place and I wanted to leave it spotless. This meant from floor to ceiling including drawers, refrigerator and cupboards. It was immaculate. I couldn't be happier with the result.

Lori King

2 years ago

My Tidy Casa team did a great job helping me catch up with my housework. I’m so appreciative!

J M

2 months ago

GOOD JOB

Dakoyta Gilbert

3 years ago

Had my house cleaned today by tidy case and they did amazing Jeremy and Red came threw and did there thing got my house looking like a million bucks!!!

Darrell Kidd

2 years ago

They showed up on time. They are attentive to detail, diligent and very hard working. I am looking forward to using them again.

Liz Hammond

4 years ago

The ladies did an amazing job on our home in such short notice and everything was perfect. So friendly and amazing customer service.

Owen McCabe

2 years ago

We absolutely love Tidy Casa and the quality of service our team provides each and every visit.

Ryan Skuse

2 years ago

Cleaner was great! Communication was easy and frequent. Cleaning was done very well. Worth the money, great service!

Michael Varn

2 years ago

Outstanding performance provided superb results. Very accommodating with scheduling problem. Highest possible recommendation.

julie alexander

5 months ago

Everything is so clean.
Ready to move in

Kevin Ryan

3 years ago

Percilia and team very friendly and did a great job at my house I'm about to sell not to mention they were on time and gave so good tips to help keep it clean while it is on the market

jason hempel

5 years ago

They showed up on time, paid attention to detail, and communicated well. Even called me after the cleaning to check up on how things went. Highly recommended.

Michael Jones

10 months ago

This was a good experience. They were reasonably price, respectful, and thorough.

Adrian Flores

4 years ago

Heather and Bobby with Tidy Casa do an excellent job! Best cleaning team I have had so far.

Meghan Curry Hicks

a year ago

They were very responsive throughout the cleaning! Great value and very happy with the finished product!

Brian Perry

5 years ago

I love using Tidy Casa, its a great feeling to have a clean home, and its even better to not have to do it yourself!

Paul Ohaver

4 years ago

Great job! Always perfect. Heather is awesome. She is thorough and has a great attitude.

Trish Macias

9 months ago

They did a wonderful job and we’re in constant communication

Harv Shaler

2 months ago

Service was fast and excellent.

Jackie Kim

a year ago

Vanessa was great! Communication with the office was also easy.

l jones

4 years ago

Tidy Casa does a great job every time. Marbella and Garier are the best. Thanks!

Martha Hernandez

a year ago

Very satisfied, Ruthie did an excellent job , definitely recommend her services.

James Jackson

2 years ago

Hi my name is shayna I really like your service look forward into doing business again I appreciate the opportunity and help you guys gave me see u guys soon God bless

Jeff Wiles

5 years ago

I can't say enough good about Tidy Casa. They are the only cleaners I use, by far the best in Phoenix!

Monica Mier

2 years ago

They have done a great job for us the last two years. I recommend them to everyone.

M. Mol

9 months ago

Expensive but they did such a great job!

Toni T

3 years ago

Vanessa Acuna was very accomidating to my needs! Would recommend her definatley!

Abe Lee

8 months ago

Very friendly and house looked great after.

Cynthia sanoguet

10 months ago

They were amazing and did a great job

Leah G

2 months ago

Amazing!! House is sparkling!

michael marsh

a year ago

Through, fast and efficient. They were the best crew for the job!

Kyle Goodman

2 years ago

Erica Antunez and her team always do a great job and go over and above what is expected. Thank you!

Lucy Fleming

9 months ago

Responsive, on time, and they always do a great job!

Steve Holmes

a year ago

Fantastic communication and the two girls that came worked hard and efficiently. Very impressed

Ramona Hancock

2 years ago

W Naggy did an excellent job, very professional and nice and thorought!

Thank you!

Liliana Mutascio

2 years ago

They did a great job! The bathrooms were sparkling clean!

Taryn Elizabeth

a year ago

Elvia was so amazing she did everything I asked and didn’t miss a spot

Kelley Villa

2 years ago

Great staff. Happy with the move out clean they did for us.

Lisa Desimone

5 years ago

The team does an excellent job on the cleaning service. The customer service is fantastic!

John Hov.

3 years ago

Jeremy and red did amazing job cleaning my house. Very happy

Jeannie Montgomery

a year ago

This was my first time using this service. Would highly recommend!

Bradimus1981

4 years ago

I just had this company clean my apartment and they did an excellent job. Thank you!

Allison Murata

a year ago

Did a wonderful job! Would definitely recommend!

Michael Fausett

5 years ago

Great people. They did the tidy my house work like true professionals.

Eric Smith

2 years ago

Move out cleaning. They definitely had their work cut out for them. Made look brand new

Ivan Ibarra Duran

3 years ago

Great team, very professional and honest. Thank you Jeremy and Red.

Kim Gray

8 months ago

The ladies were courteous and professional

Raymond Poll

4 years ago

Called for home cleaning service and they were great all the way!

Martin Kroeger

5 years ago

Great company! Always on time, great service and very friendly employees.

SHoeland11

2 years ago

Great job and very thorough cleaning ... excellent communications and coordination.

Mel Marecic

2 years ago

My place has never been this clean! Amazing job!

rukmi saha

a year ago

We only got an estimate from them....they are very pricy...

Cindee Kueny

a year ago

The place looks beautiful down to the last detail!

Stella gisela

3 years ago

These guys were great to work with. I have no complants.

Tara Hughes

4 years ago

Great customer service! Very friendly employees and prompt too

Matthew Silverman

4 years ago

Great Job Team Heather Cook!

Carol Nicholson

5 years ago

Wonderful service with excellent clean results! Thank you!

james backus

a year ago

KW did a great job.

Rick

a month ago

Super Satisfied !!!!

Young Bios

2 years ago

They are very friendly, polite, and professional.

Aretha Frison

2 years ago

Lida and the team did a great job.