Jason Elliston

3 years ago

I posted a review on their Facebook but it’s nowhere to be found now. Convenient..
I was able to learn more from a quick google than this “technician” was able to help. We’ve recently had hot water issues where we don’t even have enough to fill a bathtub anymore. Our unit is only 18 months old now. He checked the pilot light and in a few minutes was wanting just to collect his service fee and drive off. He was not even able to read the water meter to check for leaks. When I suggested it sounded like a possible broken dip tube he said “no I don’t see that being the issue” without even checking. He could not figure out the problem. He did however suggest I should have went with a tankless water heater and recommended his company for the installation. No thank you buddy. I was reminded of why I prefer to do my own repairs. As soon as I’m healed from my surgery I will fix it myself. Such a waste of money when things are tough enough as is.

Update after owner reply:
And yes a broken dip tube will cause a shortage of hot water. But a real plumber would have known this. The fact the you refer to my unit still being under a parts warranty simply shows your negligence to want to fix any part that may be broken. And if the repairman had found any issues to suggest being the problem, that was short of replacing the unit again, I would have listened. The problem was he couldn’t find anything with his “inspection” and couldn’t even suggest anything. Horrible horrible company trying to defend this service and blame the customer. Don’t waste your money

Leonard Patane

a year ago

Sylvia Rios

4 months ago

MVP Plumbing has addressed a few issues at our home that last couple of years and this last call was another positive experience. Mark takes the time to explain the problem and recommendations. I highly recommend MVP plumbing.

N Begay

2 years ago

Matt was very professional and service provided was excellent.

Tim Plona

a year ago

Leeann Garner

a year ago

Tyler Lindstrom

a year ago

Mark was great and explained everything well. They were fast and was able to finish the same day we called.

Richard Pinckney

3 years ago

Will King

a year ago

Rude service I called to ask a question if they do work on commercial spaces and the rude lady just skipped my question and asked “what’s the problem” so I asked again if she could let me know if they even do work on commercial or are they just for residential.. again she says to me “what’s the issue”… I’m lost that she feels so Entitled it’s people who answer the phone lines like that. That can easily turn someone off to even want to do business.. there are literally hundreds of other plumbing companies.. Id use someone who values their potential customers and prides themselves on customer service. This place clearly is not prioritizing it.

Manuel Garcia

8 months ago

Ryan Phillips

a year ago

Bobby was excellent. Highly recommend.

Delia I

2 years ago

I had an appointment for a clogging shower drain. The person came in, did not ask if there was any other clogging in the house, did not turn on the water…nothing. He came in and immediately said “it’s $268”. He was gone in less than a minute with a $49 call fee.

Essential Oils Nation

4 years ago

MVP Plumbing does a good job. We looked hard to find a plumber that we can trust and finally found MVP. I’d highly recommend calling these guys.

Samantha Fellows

2 years ago

Matt was great! Professional, and explained everything to me. He was very helpful!

Adrienne Jones

4 years ago

I am very happy with the service provided today. Jeremy took the time to explain what he was doing so I would understand.

Antonio Bracamonte

3 years ago

Bradley MacLay

4 years ago

We have used MVP plumbing several times and we find their prices to be good and the service is excellent. They even repaired a sink that the other guys couldn’t fix!!

Jane Townsend

2 years ago

Great service! Matt was awesome Would recommend to everyone!!!!

Designer Gal AZ

a year ago

MVP Plumbing replaced our hot water heater with a tankless water heater on a Saturday. Chase was polite, responsive and helpful in selecting our new unit. Had minor issue with leak afterwards and they came back to fix it. Would definitely use again.

Jon Jurgensen

6 months ago

Good service, but very over priced compared to competitors.

Lori Stryker

8 months ago

12/27/22 UPDATE: called them to come and flush the HW heater and as it turns out, they found a leak with my
Water softener. I knew I had seen water on the garage floor at one point but it wasn't a huge amount so dumb me ignored it. Not only did Mark V. flush my HW heater and fix softener, but he showed me some other things that were costing me money and shortening the life of my appliances. Just outstanding service. Again !

My HW Heater that was only 4 years old broke. I am a recent widow and I had no idea what to do. I called my Home Warranty company and told them the water was leaking everywhere. MVP Plumbing was contacted and came out right away. Mark was awesome. He explained what happened and explained everything so that I understood it. He called the Home Warranty company and got the approval for a new one and told me they would be back out within a few days to install. They were! Hubert from MVP came to install and he was so nice, funny & personable! He also explained stuff to me that I never knew (like flushing it out!). Such a nice guy! I will never call anyone else for my plumbing needs!!!

Peter Strand

a year ago

Prompt visit, great service and recommendations, and very communicative!

Shannon Maloon

2 years ago

nathaniel preston

4 years ago

MVP Plumbing came to save the day. Mark was on time, knowledgable and nice. We had issues with our bathroom sinks draining in a timely manner. Mark was able to diagnose and remedy the problem quickly. He explained the problem and how attempts to fix it ourselves with Drano may have compounded the blockage. It was fixed in short order and he advised steps that we could take to avoid the buildup again. I highly recommend calling MVP Plumbing if you run into a scenario where their expertise is needed.

Brenda Tress

3 years ago

Anthony LaRocca

a year ago

Stephen Puklin

a year ago

Randy Looke

a week ago

Mark did a great job of clearing my horribly clogged kitchen sink. I've used them before when we had a toilet issue and just like before, they were quick, professional and no mess. PROBLEM SOLVED and at a great price. Thanks MVP!

Fay Chiang

a year ago

Very good job!

Jocelyn Kremer

2 years ago

Dale to the rescue! I have used MVP plumbing several times and always happy. Dale was very helpful with his recommendations and tried to perform the job the best and least economical way. I feel that he really wants the best for his customers.

Trosty99

2 years ago

Flying Turtle

3 years ago

chad carstens

4 years ago

Mark came out on a Saturday afternoon to replace my broken water spicket. He did a great job!! I will call him again if I need any plumbing work.

Reza Enshaie

4 years ago

Very timely response and support. Good customer service and communication.

KEVIN SHOWS

3 months ago

First class service. Mark and company worked into the night, in the rain and provided 5 star service. A++ highly recommend.

Einat Orlev

4 years ago

Cheri Thye

a year ago

Richard Jeppesen

2 years ago

Todd Pope

10 months ago

Great response, informative and professional. My one complaint was, the fee’s where way to high that I paid. Unfortunately found out after the fact, $300 over.

Lura Beets

a year ago

Satisfied!! Our family use MVP! Quick respondence, appointment booked the next day, provided text on technician's name and time frame for arrival. Would recommend their service to all.

Kate Porter

3 months ago

Mark was very helpful and efficient. Glad he was able to get everything fixed.

Joe Carney

2 years ago

Moto cycle

4 years ago

Very professional trustworthy company. I recommend them to anyone. When I had an issue they were at my door as soon as possible and had it fixed at a reasonable price. Very good pumber as well as customer service!. Mvp plumbing is the only plumbers we will use.

Paige Leili

4 years ago

Mark was awesome on the initial install. We sprang a leak 2 weeks after install and called for service. Mark was on the job within 3 hours, fixed the problem In less than 10 minutes. I would highly recommend MVP plumbing. Their service is impeccable.

Heather F.

4 years ago

Friendly and efficient service!!!

Anthony Cascio

2 years ago

Overall good experience and very professional

Douglas Varsano

a year ago

OUTSTANDING! Class organization led by its owner, Mark, who is the consummate professional. Fair prices, high integrity, excellent communication and old school neighborhood customer service.

Scott Jones

11 months ago

The guys at MVP did an excellent job installing a new tankless water heater and removing the old water heater. Mark and Adam the techs explained everything and were very professional and knowledgeable. I'd highly recommend MVP to others. I was very pleased with the finished install and product.

rae childs

3 years ago

I happen to know Mark,
Founder/Owner of the company.
He built his business with great Integrity, as well as having a very good repore with customers!
Best of all, MVP PLUMBING is Professional, reasonable, and deliveres Great Service with leading knowledge in the Plumbing Industry!
I highly recommend MVP PLUMBING!!
Good job Mark & team!!

R.Childs
T1 Associate,
AMAZON-DPHX5

Tylor Henson

a year ago

Great customer service and Mark was very knowledgeable.

kristin hudson

2 years ago

Mark was very professional and did a wonderful job. Sent updates as he worked on digging up and fixing our water leak. Was straightforward and honest. Will be using MVP in the future.

Corrine Anderson

4 years ago

Mark was amazing! He was able to remove a clog that not one but TWO other plumbers weren’t able to take care of. He was professional, knowledgeable and you definitely get what you pay for in terms of impeccable service. I own an older home prone to plumbing issues so I definitely have him on speed dial from here on out.

Jason Rybacki

3 years ago

Doug S

5 months ago

Fast response and a very good job. Mark was great!!!

rsteryo

a year ago

Stacey Stanton

8 months ago

MVP Team has been incredibly responsive and Jess has been ABSOLUTELY AWESOME on the jobs we needed done this week! Need service - call MVP.

Matt Codi

a year ago

Bobby was awesome and very professional diagnosing and replacing my hot water heater. Extremely knowledgeable and personable. Great experience and will definitely use them for any future needs.

Zach

3 years ago

They were out promptly to the time frame given. Worked fast and ha the problem resolved quickly. Jeremy and his coworker are great!

Matt Harding

4 months ago

Penny Dupuie

a year ago

Todd Pias

4 years ago

Thanks Mark!

Jeremy Cahill

5 months ago

The technician was really personable on time and the work got done and it looks great!

Nick Carr

8 months ago

Nathan Espinosa

a year ago

Ken Schacherbauer

2 months ago

Mark showed up on time, diagnosed our problems and went right to work to take care of them. He went out of his way to find a Moen faucet part and drive to supply house to pick it up and returned to install it for a perfect installation

Robert Leonard

a year ago

Mark from MVP was top notch. We had a leak in our slab and he walked us through and kept us informed. We were in dire need of water since it had been off for 2 weeks prior. Within 4 days the detection company had identified the leak and knowing our situation MVP was out the following afternoon to fix!!
Thank you MVP Plumbing! And of course Mark!

Bob Leonard

Judy Chucko

3 years ago

Diane Moss

2 years ago

Mike McLane

a year ago

Technicians were friendly, prompt and did good work. Charges for the services provided though seemed excessively high. To be fair, the estimate was agreed to, as a service fee was already charged for the visit and there were no additional estimates to compare MVP Plumbing's charges against.

mark mcguirl

3 years ago

Chris Villarreal

3 years ago

Tony Farag

a year ago

Sheri Arendse

4 years ago

Lynn McDonald

2 months ago

Bob Milner

3 years ago

As near as I can tell, Hubert done a very good job. So far I am very satisfied. Bob

Nita Spencer

2 years ago

Matt Stearns was so friendly and did a great job and was honest and fair.

Cindy Joles

2 years ago

We did a shower remodel. Matt relocated and installed new valves. He relocated 2 drains. After completion of tile work Matt returned and installed diverter trim, shower head and two hand held wands.

Matt was very professional and cordial.

debra mcintyre

3 years ago

Kevin

a year ago

Jerome Rice

3 months ago

Mark did a great job fixing the faucet in our house.

Crystal Rascon

19 hours ago

Just wanted to express a huge Thank you to MVP Plumbing for the quick response in coming out to my property and fixing an issue in one of my apartments. In this business I appreciate professionalism, a quick response and delivering in service. MVP delivered all 3!
Thank you again!

Bailey Insurance

a year ago

Ann Caswell

3 years ago

Very professional

Steven Bustamante

5 months ago

Mark and his crew did the best job in repairing our running toilet and fixed the problem…. I highly recommend! 5 stars.

Jason Miller

2 months ago

MARK was awesome. He worked quickly, efficiently and was super friendly.

David Garlish

a year ago

Bobby from MVP did a great job finding out and fixing my leak. I would highly recommend them!

Paul Flores

3 years ago

At first there was an issue. I spoke to Mark, he listened to my concerns and quickly resolved the issue making it right! This is good business!
Matt and Dale came out the following day and went above my expectations and did excellent work. It is obvious this company stands behind their reputation and work!

Todd Bolander

4 years ago

Friendly, experienced, quality

rebecca kloss

9 months ago

89.00 to come out and over 400.00 for a repair on a 20.00 part and the rest in labor. Didn't put the 89.00 towards the repair. Appreciate the service but I won't be using them again. That seems excessive for a cartridge replacement.

Pauline Prater

a year ago

Nick Lembo

2 years ago

The service man from MVP came to look at my water heater which was only three years old. He told me it needed to be replaced which I don't disagree with since it was obviously leaking (which is why I called them). I asked if it was under warranty and he looked at and said no but he'd replace for $1000. Glad I always get multiple bids and I did call another company. The second company said, without me even asking, this is under warranty and it will only be a labor charge. He even showed me how he could tell there was a six year warranty on the heater. Well obviously not impressed with this company and won't call them again.

Ed Shalabi

4 years ago

D Ch

2 years ago

Dakota Marks

a day ago

MVP did an excellent job, were friendly, and helpful.

ef b18c honda civic

3 years ago

Shawna Frank

2 years ago

Matt did a awesome job, showed on time, was very professional, gave me details of the work he was going to do. Also answered other questions I had. And MVP was the only one who could come out on the same day I called.

Nancy Beets

6 months ago

Whenever I have a plumbing need, I Know to call MVP.
They render services Quickly and Communication is Outstanding.
My tenants call me with an issue and I promptly call MVP resting Assured that any problem can be Tackled.
Thanks so much Mark and Crew!!
I Appreciate All you've done!!
Nancy Beets

bulllee

a year ago

Becca Briley

4 years ago

Mark was amazing from phone call to showing up on time, and getting the job done quickly and efficiently. He was kind and most helpful in helping me understand the problem. I felt he went over an beyond what was asked for, and I will be using their services again! I highly recommend Mark specifically to anyone! Thanks again!

Rebecca Jangula

3 years ago

Was a life saver came over at midnight to save us. Give 20 out of 10.

Nicole Johnson

2 years ago

MrMark85044

2 years ago

installed a faucet and did a wonderful job.

Pedro de la Rosa

3 years ago

The plumber himself was great but he was dispatched a day after he was originally scheduled. They didn’t communicate any change, they didn’t answer the phone when I called for an update and their voicemail was full, so I couldn’t leave a message. I went through a warranty company and they had a backup phone number that they were able to get through and asked MVP to expedite. The issue is fixed now but the office part was very unprofessional in my opinion.

Becky Standish

9 months ago

Very easy to work with. They were able to schedule me quickly. Bobby was great- showed up on time and took care of installing a new water heater fast.

roxaine ovid

a month ago

Alexys Murphy

a year ago

Super professional company, showed up before the time they first gave me which was awesome! And the price was unbeatable! Will definitely use in the future if needed and will tell friends and family to use them!

Kristy Rimbach

a year ago

MVP was fantastic! The only plumbing Company to even answer the phone out of 10 we called. Great communication and got the job done quickly! Highly recommend.

Morgan Pardy

a year ago

Chase was awesome! I was late getting home, but he waited for me and solved my problem in a jiffy. He also told me how prevent it from coming back. Thanks so much for being MVPish! :)

Laurie Kretas

3 years ago

Hubert was super polite snd explained a lot to me such as what needed to be done and how he was going to fo it. He also answered my questions about remodeling the bathrooms and water softener.
If you have any info or pics of remodels you’ve done, that would be great!
I’d recommend MVP Plumbing

Tate Albrightson

a year ago

James J.

a year ago

MVP was pretty awesome! Not only did they get me in contact with other professionals to handle other aspects of the job, they took care of all of my needs in a very timely manner. They made sure I was well informed all along the way. Mark came out both times I called and he knew exactly what was needed and took care of the problem. Now I have peace of mind knowing that they took care of some issues that would have surely gotten worse. I’m lucky I called when I did. Thank you guys for such great service! I will definitely recommend your company.

Jorge Campos

3 years ago

So I had an issue with my water heater and when through my home warranty.
Called them up and they set me up with another plumbing comp,after three days of waiting for them to call me got tired and call my home warranty and told them I need it a new plumber ,they did set me up with MVP plumbing and with in few hours they contacted me and told them my situation HUBERT contact me and set up an appointment he showed up look at my water heater told me the process on how to get it fix and after one day came back and replace it. I'm thankful for the prompt response and for how professional they are .... thanks again HUBERT AND MVP PLUMBING!!

Eleanor Johnstone

3 years ago

Jeremy and Dale came to our house to repair or replace our water heater. as it turned out it was replaced they were very efficient and good at there job. If it became necessary for me to use a plumber again I would hope that our Home Protection plan will call MVP Plumbing as we were very satisfied with the workmanship, courtesy and work ethic, and job completed in a timely manner. Thank you Donald Johnstone

Weekend Missions

a year ago

Installed a new oversized tub, moved a toilet over about 6 and installed a new vanity. I did have some issues after the job was complete and they came back out in a timely manner and took care of the issues I had. Everything is good.

Nick Moe

2 years ago

Martin Padilla

5 years ago

The guest bathroom toilet kept running Sunday so I shut off the water valve which then failed and started leaking water everywhere. I called MVP Plumbing and Mark was out within the hour. He replaced the shut off valve and supply as well as the toilet fill valve. He initially quoted me a very reasonable price and that ended up being the price I paid. He was very professional and worked diligently to get the leak fixed. I'll definitely use MVP Plumbing again.

Jenny Faust

2 years ago

Lori Winters

a year ago

Bobby was on time. He showed me where to turn the water off. Thank you Bobby!! He changed out my leaky Hot & Cold valves. So now my new Wash & Dyer works now with no leaks. Excellent Bobby. Professional, kind and caring. 5 Stars ⭐️ ⭐️⭐️⭐️⭐️From Me!!

TGreenMan 1

3 years ago

These guys shine above the rest when it comes above service. On time and very professional looking. They aren't pushy with upsells. They do great work with compassion for your schedule! Plus I found out its locally owned and operated! Great technician took care of me.

Craig Cormack

6 months ago

Arrived on schedule. Completed work. Thanks

Jeff Lewis

3 years ago

We had them prep and install a soaker tub and free standing faucet. Mark and his team performed this quickly and the results look great. Would definitely use them again.

Fy M

2 years ago

Joel Avena

a year ago

Always does a great job!

Stephanie Lamb

3 years ago

We noticed our front sidewalk was wet last night and feared the worst, knowing our main line was nearby. After finding that our usual plumber was booked out over a week, my husband made a call to MVP, and Mark was able to get to us the same day! The problem was diagnosed quickly and we were back up and running within a couple of hours. He gave us a clear explanation of what happened and also left us with a good suggestion to prevent that kind of issue from occurring again. Thanks Mark and MVP!

Susan Clemens

3 years ago

Randy Ludeman

8 months ago

Extremely overpriced for simple work done, said service call fee was waived but was charged anyway, confrontational call to boss, refused to break down hourly charge

Jayne St Germain

a year ago

Very courteous repair done in fair amount of time and fair cost

Julie Sendejas

4 months ago

Mark V is a true professional. He took his time to explain the process to me. So refreshing to have no pressure sales.

Mary Rio

3 years ago

Very prompt service. and excellent service

Maryrose Hall

a year ago

Pattie Zielke

a year ago

Mark is a supreme professional. Experienced and willing to share knowledge. He installed a recirculator on my water heater and made sure that every room had hot water in seconds. He is a pleasure to work with and I highly recommend him. He was truly my hero today.

Jim Seamandel

2 years ago

Chris Sandoval

2 years ago

RUTH M

3 years ago

Jaden Sydney

4 years ago

Mark with MVP plumbing is a pleasure to work with. Prompt, knowledgeable and reasonably priced.

Joe Preston

a year ago

Matthew and Sandie Ho

2 years ago

Kristina Halona

a year ago

Leslie Rice

2 years ago

gloria esparza

2 years ago

Patricia Yantis

a year ago

Andrea Feeney

2 years ago

Heidi Clapham

a year ago

Sherell Walker

7 months ago

Would recommend MVP for plumbing services.

Craig Toland

2 years ago

jerry dillion

a year ago

Rick Bailey

3 years ago

Jeremy arrived on schedule took note of the water heater leak and called American Home Shield for authorization. After authorization was received Jeremy went out to pickup a new heater. The heater was installed professionally and the entire project took less than two hours. I will contact MVP and Jeremy for any future plumbing needs. Excellent employee.

Michael Sheehan

5 months ago

Ted Wueste

a year ago

Robin Handwerk-Marsik

2 years ago

Rich Gago,jr

3 years ago

Pros, informative and helpful in getting my gas turned back on. Thank you again guys!

Derek Wright

2 years ago

Great service. Very quick and awesome work. Would recommend

SHERI L FRENCH

4 years ago

Fast, Friendly, professional and reasonably priced

dazedncnfz

a year ago

Bobby showed up early and very polite. Had a bit of a unique issue and he was able to do enough to get things to work for the time being. Confident the job will be done correctly when he is able to return with the authorization for the replacement parts.

Dawn Rowlett

2 months ago

Very commutative, great service, and explanation of issue. RO problem solved! Thank you!

Taylor Killian

2 years ago

MVP saved the day! Found our garbage disposal leaking and beginning to flood the kitchen. They had someone out within an hour, and Mark was very professional and worked quickly to replace the disposal. Thanks guys!

Louis Neri

2 years ago

Daniel Leili

a year ago

We had water filters replaced..Very knowledgeable. Shared valuable tips with wife and I for next filter replacement.

Kristian Artishon

2 years ago

Dale is a great guy! Knowledgeable and friendly!

Patrick Kim

a year ago

MVP is great They were on time and did a great job! Very professional and knowledgeable.

jarod geiger

4 years ago

Excellent same day service and I recommend services from Mark and his team at MVP plumbing.

Sheri Long

8 months ago

This company did great work with unclogging my toilet. I had a previous company out to my home who attempted to unclog the toilet and told me needed new toilet. I reach out to MVP for installation for new toilet and once Jess arrived to my home he evaluated the situation gave me my options tried his auger (snake) less then 5 mins had it unclog.

Dave Crissinger

2 months ago

MVP IS AWESOME AND TRUSTWORTHY. OUR SERVICE MAN, (MARK) RESPONDED TO OUR PLUMBING EMERGENCY QUICKLY AND WAS ABLE TO DETERMINE THE ISSUE(S) AND WAS ABLE TO GIVE ME A QUOTE FOR THE REPAIRS AND EXPLAINED TO MY WIFE AND I, THE WORK THE WAS NEEDED TO REMEDY OUR PLUMBING SITUATION. MARK QUOTED US A FAIR PRICE AND BEGAN IMMEDIATLY TO RESOLVE THE PLUMBING PROBLEM. MARK WAS FRIENDLY AND PROFESSIONAL AND COMPLETED THE WORK IN A TIMELY MANOR. AFTER COMPLETING THE WORK, HE EXPLAINED THE PLUMBING ISSUES TO ME THAT WERE FIXED/REPAIRED AND WAS SPOT ON WITH THE QUOTE HE GAVE. I CAN'T THANK MVP PLUMBING ENOUGH FOR THEIR RAPID RESPONSE AND THE SUPERB PLUMBER THEY SENT US. MARK, YOU ARE GREAT GUY AND A FANTASTIC PLUMBER! THANK YOU MVP AND MARK FOR TURNING OUR PLUMBING CRISES INTO A GOOD EXPERIENCE. IT'S GREAT TO KNOW THAT YOUR BUSINESS AND ITS WORKER(S) ARE STILL ALIVE AND DOING WELL. YOUR TREATMENT AND PROFESSIONALISM TO MY WIFE AND I DID NOT GO UNNOTICED. WE WOULD NOT HESITATE TO RECCOMEND MARK AND MVP PLUMBING TO ALL OUR FAMILY, FRIENDS, NEIGHBORS.... YOU GUYS ROCK! THANK YOU SO MUCH FOR YOUR SERVICES!!!! SINCERLY, DAVE

Shane Adoline

3 years ago

Shower broke in the morning had to quickly get someone out. Matt got here right at the beginning of the time window that was given. He was professional and quick and did a great job!

Alejandro Lizarraga

2 years ago

Federico Asmar

3 years ago

Boris Biloskirka

2 years ago

excellent on time and very professional service.

Nicholette Johnson

3 years ago

Service provided came in did the job quickly and professionally at a modest price.

Caitlin Kurtz

2 years ago

This is now the second time I’ve used MVP in the last 6 months for emergency services and both times I’ve had a great experience.
Today, Matt came to assess and repair a plumbing issue in my laundry room and was so knowledgeable, professional and friendly. Thanks Matt and MVP for being such a reliable company that delivers quality work and excellent customer service! You certainly live true to your company name.

Ian Tiso

2 years ago

Matt and his assistant at MVP plumbing did great work, were informative and responsible, and we were able to get the job done the same day I requested it through HomeAdvisor.

Matt also provided useful information on city water pressure and potential problems it could cause down the line, but not as part of an upsell.

Kristi Reckard

a month ago

They are great!!!

Paul Balyoz

a year ago

Brian Seitchik

3 years ago

Kristen Richter

10 months ago

Costly Plumber Flubs Hybrid Heater Installation, Leaves Mess

When approached about a hybrid water heater installation, Mark Vedette implied that he was familiar with Rheem hybrid units, their installation requirements, and that he had completed similar installs successfully.

Mark produced an estimate ($9,866.37) that included two surprises — a FlowTech Max water treatment system ($2899.99) and an MVP member program, which included a 10% to 15% discount on all services ($1197.99). He promised the estimate could be adjusted, but demurred until he could be back in the office. Emphasizing how busy MVP was, Mark insisted on a 50% deposit to schedule, and I reluctantly paid $4800.

I called for an updated invoice (I would purchase the Rheem myself and was not interested in the FlowTech). The main office did not call to schedule services despite my large deposit. I emailed frequently, updating Mark and requesting an updated invoice (emails sent on 7/11, 7/13, 7/19, 7/27). After scheduling service, Mark said the updated total would be $5178.64, but declined to provide an invoice.

Mark came on 7/29 to install the water heater. After 7:30 pm, he filled the hot water tank by bleeding water through the TPR line. Mark startled when suddenly water poured out along the upper seams of the tank. He accused me of purchasing a defective unit. After much confusion, Mark stopped claiming that the unit was defective. He explained that he had plumbed the condensate drain line of the hybrid hot water heater into the TPR line. He insisted that the TPR line was blocked and a new TPR line was needed.

Mark packed up, displayed the invoice on his iPad, and asked me to pay the remainder ($1073.74). I pointed out that our estimate had included an expansion tank, and Mark confessed that he had completely forgotten. I requested that Mark remove the expansion tank from the invoice, and we argued. Mark brusquely said that unless I paid the balance then, he would not be obligated to return to my home for any future work. I felt bullied and extremely ill at ease but paid.

I called for a second opinion. Reddi Services found the plumbing very problematic. The TPR line (as re-run) took bends that created enough backpressure to flow up the condensate line instead of draining outside the building.

At further expense, the condensate line was capped and, afterwards, the TPR drained full strength.

Reddi Services pointed out that both building code and the manufacturer, Rheem, require the condensate line to be plumbed into a conventional drain and, explicitly, not into the TPR line.

I requested a $325 refund for the expansion tank that was not installed. MVP said that this request was impossible. They offered two options — either schedule installation services or accept a refund of $81.25 ($325 minus a 75% restocking fee). I told the office person that both proposals were unacceptable.

I have had no further communication from MVP Plumbing, and the requested refund was never received. In researching this issue, I discovered that Mark Vedette is the main contact of MVP Plumbing in the ROC and listed as the business owner on LinkedIn. I found this surprising because, on several occasions, Mark referred to policies set by the owner of the company.

While reviewing the final invoice, I also discovered that after the initial estimate, Mark removed the 10% discount on hot water heater installation services while still charging $1197.99 to join the MVP member program that entitles me to this discount. The terms of the MVP Protection Program remain identical on page 2 of both invoices, but the PMA Customer Discount calculation has been removed before calculating the total on the final invoice issued 7/29/22. This is fraudulent.

In the end, I have been left with a hybrid hot water heater that does not have a code-compliant condensate line in an area of my house where there are no good options for becoming code-compliant. Additionally, I have had to remedy MVP's poor work and repair the secondary issues Mark caused at my own expense.

Sandy Hopkins

3 years ago

The tech Mr Hubert was friendly and knowledgeable.

mike rogers

5 years ago

Had a water heater leaking late at night. Called MVP Plumbing and they were out in less than an hour to inspect it. Mark was very helpful. He determined our water heater was under manufacturer warranty and even offered to replace it late at night. We asked if he could come back the next day to have it done and he worked with our busy schedule. I highly recommend MVP Plumbing. Great service.

David Stanfield

9 months ago

Easy scheduling, timely communication, reasonable cost and Jess was great to work with!

Stella Murillo

4 years ago

Richard Emery

6 months ago

This has been one of the best company’s that has ever came to my house I don’t leave alot of reviews MVP when I called them they set my appointment when it was time to come they called & showed up the man who showed up was clean professional he gave me a price while I was calling my nephew for a little knowledge the technician was more then willing to help with all info the price was right my nephew said right then it was awesome go with it he came the very next day fixed all issues best price better then two other company’s with more knowledge most comfortable thing about all of this no more issues and I am happy :) thank you very much MVP

Kadrina Marinov

4 years ago

Had a great experience with MVP plumbing! They responded right away and did a great job! Hubert was a knowledgeable plumber and fix the problem in no time!

Marco Tovar

a year ago

Mark was very polite informative and provided details in the issue and options to resolve it.

Debbie Wexler

2 years ago

From contacting MVP Plumbing in the evening to Dale finishing the job the experience was great. Dale was amazing. He was both professional and personable. He even showed up a few minutes early. Highly recommend. A++++++++++++

Chrisy Twilley

a year ago

MVP is always on time, if not early. Professional, reasonable pricing, Owner and Techs are great!

Jessica White

2 years ago

Bobby is the BEST plumber hands down! I first had the pleasure of meeting Bobby through Aqualine Plumbing but they went out of business before we were able to finish our plumbing/ bath remodel needs. So I did some research and followed him to MVP Plumbing.

We initially woke up to a leak coming through the upstairs ceiling. Bobby fixed the leak no problem. Then he installed a new bathtub for us and replumbed the whole thing so we could have a one handle faucet (rather than 2) and moved our shower head up by 2 feet--same visit!

He did his work like an expert making welding copper pipes look like 'no big deal'. AND he was polite enough to answer my 3 year old's non-stop questioning about everything , including why are you doing that, what's that, how are you... Even what car do you drive?

The icing on the cake was Bobby's assistance when my 3 year old drove a Lego car into a hole in the wall made from a door knob. Bobby cut a small piece of drywall out and felt around inside my wall until he retrieved the toy for my son.

Bobby tested the new tub, pipes, faucet, and drain before he left and let my 3 year old push the button to let the water out. Bobby even stopped in the parking lot when he was leaving to answer another line of questions from my son, this time about his Work Van. By the end of a few hours my bathroom was upgraded, the leak was gone, and my kid was bypassing a high five to give Bobby a hug and legit said I love you to the hero who retrieved his thought to be lost forever toy from the wall.

I will never look for another plumber again!

Jonathan Peloquin

a year ago

I recently used Mark and his team at MVP plumbing to tackle a slab leak over a holiday weekend. Absolutely everyone I dealt with was a professional. I was shocked at how fast they came out to diagnose and repair the issue at hand. 5 stars isn't enough for how well the job was completed and how I was treated. They've won me over and will be my plumber of choice from here on out.

Justin Griffin

a year ago

Jose Medina

6 months ago

The water heater temperature was pre set at 125 but the water is not that hot. The technician check it out.

Guillermo Veliz

3 years ago

J Howard

3 years ago

Mark was great ! Will definitely refer anyone who needs plumbing to him.

Paula Rose

4 years ago

Anne Elisa Tremocoldi Dantas

4 years ago

Great plumber, we recommend Mark for our family and friends.

Jackie Wilcox

2 years ago

Great job he got the job done quickly and cleaned up everything.

Camille Senese

a year ago

I called to report a leak on one of my outdoor landscape pipes. Within 2 hours Bobby arrived at my home and fixed the problem within 30 minutes. I have worked with Bobby in the past and he is very professional and thorough with his work.. It was a pleasure to have him come to my house to fix my pipe leak problem. He also took the time to explain what the problem was and how he was going to fix it.

Maya Lewis-Schell

4 years ago

I would recommend MVP Plumbing, and Mark for any plumbing work needed. HONEST, fair pricing, and quick! I’ve been through many plumbing contractors and this is the only company I refer to clients and family.

Bryan Lane

3 years ago

Matt was great! Efficient and really nice to work with! Thank you!

Jeff Martineau

4 years ago

Mark came out and assessed and fixed the low pressure in our kitchen faucet. Great work!

Lisa Barnard

4 years ago

Contacted them through Facebook at 10 pm. They offered to come out immediately if it was an emergency (it wasn't). Mike came out the next morning and repaired my leaking toilet. Great price, very professional. Couldn't be happier. Highly recommend!

Mark Nelson

4 years ago

Fast, thorough service with friendly people in every area! They’ve just done a great job!

kristin anderson

a year ago

Bobby showed up on time and was extremely knowledgeable. He went over everything with me including an estimate prior to the work. Very affordable and did great work. Definitely would use again

Blake Currie

9 months ago

Mark and Adam did a great job of not only finding my leaky pipe, but explaining everything along the way. They also had good referrals for repairing the resulting damage. I would definitely look at MVP plumbing the next time I need help.

bruce

8 months ago

Was able to get same day appointment; Jess was early; professional and addressed all my questions/concerns. Repair was completed quickly. Highly recommend.

Pattie Zielke

a year ago

Mark is a very knowledgeable person,, and was very willing to share his information about the process to install a recirculator on my water heater. He is personable and a real gentleman. I highly recommend 👌

Wendy

3 years ago

We needed help after an individual represented himself as a plumber and made a mess of a kitchen faucet insulation causing a leak that he advised us we better call a plumber to fix it. Well what we had was an active leak under the kitchen sink that required us to turn off the water to the entire house. My daughter advised we call MVP and the next morning Hubert arrived earlier then expected and was amazing! Professional, and fast. We will never call any other company out for plumbing issues again. Thank you Mark and Hubert for everything.

Joshua Klemmetson

3 years ago

Not only did they come out and do what I requested, but they charged me what they actually quoted. Jeremy was very informative as well. MVP will definitely continue to receive my business

Leslie Hohos

3 years ago

I have had MVP out to my home twice and they are prompt and respectful. The efficiently in how fast they can fix the issue is amazing. Highly recommend them

zach yoshioka

10 months ago

MVP is the best! used them 4 times now. love them everytime

James H

4 years ago

John Zeller

3 years ago

Tracy Lane

3 years ago

Very professional service by Matt. Located the problem quickly and did a great job!

John

4 years ago

Nancy DeLuca

6 months ago

Mark and his team are the definition of professional. Arrive on time. Respect your property by offering to wear booties over their shoes. ALWAYS fix the problem and NEVER overcharge. Not just great plumbers, they are a throwback to how business should be done!

James Wesala

2 years ago

Eric Bruun

4 years ago

Had an issue with a leaking toilet. Quick response and Mark was able to make it out that day within the timeframe given. Work was fast and professional and reasonably priced. Overall I am very satisfied with the work and the entire process.

sam carey

4 years ago

One word, phenomenal. He was in and made everything very easy for me. I came home and saw that everything was fixed and my sink wasn’t dripping anymore. Thanks a lot mark I highly suggest him to all my family and friends

phil

a year ago

Matt Spradley

a year ago

MVP for the WIN! I needed some help immediately and Mark did not hesitate to make my issues his priority. I will definitely be using them on all my plumbing needs. Thank you guys again!

Stanley Wilford

3 years ago

Mr. Hubbert, was very professional. He was up front about what he can and can't due. Finished everything in a timely manner

TimCindy Hughes

4 years ago

Mark came out to install our RO water filtration system. He was right on time and worked hard to get our system installed in a timely manner. He was very informative along the way and answered all our questions. We definitely will be calling him back when we upgrade to the Flow Tech water system.

James A Gordon Jr

3 years ago

Hubert certainly has earned and deserves the Expert patch he wears.

craig sloan

2 years ago

Leslie Rice

3 years ago

Trissy Hale

3 years ago

This company has yet to disappoint. Our rental property needed another repair and once again, MVP sent us a true professional in Jeremy. The talent that this company employees in 5 star every time. Thanks Again, from Washington.

Andrew Mitchell

4 months ago

Great to work with. I’ll be using them again soon.

matt Stearns

2 years ago

Takiyah Isham

3 years ago

Ganesh R

a year ago

Bobby was amazing. He was here on time and took care of the problem as soon as possible. He even went to the store to pick up needed parts. Thanks Bobby. I recommend him wholeheartedly for your needs

Mike Crane

6 months ago

We used Mark and his guys twice a few months ago. Initially we had an emergency call into them for a toilet issue at the house. We were very impressed and had them back out to snake a few drains. While they were doing the snaking, they helped us with a minor washing machine issue as well. Couldn't have been happier...great guys, great price, great quality and HONEST assessments of work. Will definitely use again.

Darren Morgan

6 months ago

Justin Cook

2 years ago

Matt came in and very thoroughly inspected the outdoor spouts as well as the bathroom and toilets. Whenever he found an issue he came and explained in detail what is was and what's the fix. He took his time and even drove to the store to pick up a piece he didn't have. Matt went above and beyond and represented MVP very well.

Matt Wintz

3 years ago

They came out after hours to help us with a leaking pipe and main water shut off issue. Friendly and knowledgeable, would definitely use again!

Brent Zwicker

a year ago

Sean Gamble

4 years ago

Fantastic group of guys! Communicative, punctual and very thorough. I appreciated their service and will certainly work with Mark and his team agin in the future.

Meredith Stam

3 years ago

Service was amazing.

Barbara Poole

3 years ago

MVP Plumbing installed a hot water heater booster on our tank. Jeremy and Dale with MVP were courteous, polite and efficient. The installation went without any problems and the guys took the time to explain how the booster worked and stayed to test and check that the system was working properly. Double checked the temperature settings and make sure the output temperature at the faucet was correct. What a change in this day and age to have skilled, polite tradesmen with personality and professionalism. Thanks MVP for a job well done.
We will most definitely recommend MVP to our friends and family. Terry and Barb.

Ryan Walsh

2 years ago

Susan Drake

3 years ago

Dale & Jeremy were personable, on time and efficient at handling the toilet install. Dale had a great attitude and was able to answer all my questions.

Marc Mason

3 years ago

Mark was great! Very professional and knowledgeable. Will definitely call him again in the future.

Tammy Metz

3 years ago

Sunset Escape

2 years ago

Hubert at MVP plumbing was great! They gave us a great deal on our service as well. Would definitely recommend them.

JD Winters

2 years ago

Matt came out and worked very hard to help us find the source of our leak. He was very kind and polite. He really went the extra mile to be sure we were satisfied with the service. We will use MVP again.

Felix Oligario

3 years ago

Ethan Cobb

4 years ago

I was attempting to replace a leaky hose on our washer/dryer, and ended up causing a major leak where the valve connects to the wall. Luckily, Mark was able to make it in the middle of the night it took him no time at all to shut off the water and replace the valves and hose. What I thought was going to be a savings account emptier type of emergency ended up being a very reasonable repair. Mark was very easy to work with and very personable. Will definitely be going to MVP Plumbing with any future issues.

Belinda Farrell

2 years ago

great service

Paige Showerman

3 years ago

Techs arrived smelling strongly of cigarette smoke and without face coverings.

Peggy Gottschalck

3 years ago

Bre McGeachy

3 years ago

Jeremy and his partner were professional, clean, and ready to get to work. I understand it is difficult to find masks these days so I asked if they would mind wearing ones I provided. They were happy too. They were wearing foot booties and gloves. Jeremy diagnosed my sink leak right away and helped me with a side issue that had been driving me nuts. The work was completed in less then an hour. Both plumbers were personable, kind and When I told Jeremy thank you for wearing the mask he said, it was about making the customer feel safe and comfortable. I love a company that puts people first. This one is it! Call them you will not be disappointed. I know they will be my first choice always!

Debbie Wexler

2 years ago

Everything about my experience with MVP Plumbing and Robert was excellent. I was scheduled the same day, which was a relief, being I had next to no water throughout my house. I received a text telling me when Robert was on his way, and he also called me to let me know he would be arriving in approximately 15 minutes. True to his word, he was right on time. From the time Robert arrived until he left, he was friendly and professional. He quickly found the problem causing the lack of water flow throughout my home and explained what the issue was in easy-to-understand terms. He then promptly fixed the problem. I highly recommend MVP plumbing, and Robert and I will definitely use them again should the occasion arise.

David Troutman

2 years ago

Great people. Responsive to my inquire. Looked at the problem from all angles!!

Steve LeMahieu

2 years ago

Of course I had an issue on Labor Day. My renters called with a leak in the front faucet. When I arrived I found an elbow developed a pinhole leak. This was frustrating because I had just replaced the gate valve faucets with ball joint faucets. I replaced the elbow, but could not sweat the joint because the temperature wasn't hot enough. I called MVP Plumbing and there were at the job within 2 hours and fixed the problem and replaced the old gate value supply line with a ball joint. Very happy with the service.

Laura Palo

4 years ago

latinda53

4 years ago

I highly recommend MVP Plumbing. I've used Mark for large and small jobs and he's the best! He's very professional and explains everything that needs to be done. His rates are very reasonable. Thanks Mark! Lisa Fage

Jessie L

4 years ago

Robin Sandoval

a year ago

Natalya Birnstihl

4 years ago

Very easy to book an appointment through Facebook messenger. Person got back to me in a matter of minutes. They said to expect technician between 9-11, and he was on time. I had clogged double sink, and the plumber who came before, couldn't fix the problem, and told me it will be $700 to run a camera down the drain. Left with garbage disposal leaking on the bottom of kitchen cabinet. MVP guy fixed it in less than hour. Thank you!

Carol Taylor

a year ago

Chase was amazing and got everything fixed quickly!

Spencer Hesseltine

2 years ago

Chris Boyle

a year ago

Keala Lang

4 years ago

Our tech Hubert was absolutely fantastic. He was knowledgeable and professional and so nice (and on time! That rare nowadays!) He even let my 4 year old watch part of it (“helping” haha) not annoyed at all. And now we have a beautiful new water heater that works! We could not be happier with our experience. Highly recommend MVP!

Bari Freeman

3 years ago

Very nice, even when dealing with a dumb customer

Martin Rodriguez

2 years ago

Bobbi Gold

2 years ago

I needed an emergency after-hours service and MVP was quickly responsive. The service technician Marco was very pleasant and knowledgeable and took care of my clogged toilet in a few minutes.

Randy Blachley Jr

2 years ago

Jan Blanco

3 years ago

On time, explained as he worked. Personable. Would recommend Jeremy anytime.

alyson crafton

7 months ago

I called Multiple places. MVP was responsive, fast and overall a pleasure to work with.

Idanid Sanchez

2 years ago

Alfredo Gonzalez

4 years ago

Hilary Erickson

a year ago

Jason Sebastiani

a week ago

Had a leak somewhere between our first and second floor. Water coming through ceiling and wall. Called MVP and they scheduled a tech the same day. Mark came out and found the leak in under 15 min and had it repaired in under an hour. Super professional great guy. Would highly recommend.

Mike “Moose” Schneider

4 years ago

MVP did a great job in servicing the job and I would highly recommend using their services for your plumbing needs. Great job!

Terri Jacini

5 months ago

Very timely response. Good customer service and communication. Mark was amazing from phone call to showing up on time, and getting the job done quickly and efficiently.

Aaron Schmidt

2 years ago

Garret Saavedra

2 years ago

Dolores Skold

a week ago

Mark was very professional and completed the job on time. The property was cleaned up and he answered all my questions. I think his prices would match any other out there.

Maralyn Dennis Hill Bates

3 years ago

Jeremy and Dale were polite, on time, responsive, and answered a my questions as they worked. I highly recommend MVP.

David Pollard

4 years ago

MVP Plumbing was great to work with. Our water heater was on the verge of going out. MVP came out and gave us multiple options Along with pricing. I would recommend MVP to anyone in my network of family and friends.

Edmund Vidovich

4 years ago

MVP was awesome. They had great communication, let us know exactly what he would be doing, fixed the issue and we are very happy with the service. Thanks for the great service, would definitely recommend this Company.

Eric Adusei

2 years ago

Leith Savage

3 years ago

Jeremy was fantastic! He fixed our leaking RO system. He explained everything he was doing and walked us through the repairs when he was done. We highly recommend this business and will use them again for any plumbing repairs.

Renee Barstack

2 years ago

Emily Oviedo

a year ago

Mark is amazing! My water heater was broken and I only found out about it last night as I can home to flooding coming out of my house. Mark was able to come out within an hour of me calling in, and was kind, professional Al, and got the job done! Mark and MVP are a one of a kind plumbing service, and they will be my go to moving forward. Thank you Mark!!

Mike Dennison

8 months ago

Leak Detection was what they were called for, they had a leak detection company do the leak detection (leak was not where indicated), MVP plumbing Salesman wanted to sell me a Pressure relief valve for the service line, a Tankless water heater, and a soft water system, none of which was the reason for calling MVP, they then gave me a quote for repair that was outrageous. I will not consider MVP Plumbing for any further work.

Leroy Engram

3 years ago

yeah the quality of work was very good on time know what it was doing very polite would recommend to anyone thank you

Laci Figa

a year ago

Jenn M

4 years ago

Mark was amazing and so helpful. Would definitely recommend.

cary dennis

2 years ago

Patricia Standish

8 months ago

Jess was very personable and professional. Found the problem and got it fixed in record time. Thank you!

Tomas Rivera-Bonilla

a year ago

npb021

3 years ago

Kelcee Kish

3 years ago

I am very happy with MVP plumbing! This company has some hardworking individuals that get whatever it is you need DONE ASAP! I will always recommend them to friends and family.

Matt Launsby

4 years ago

Kimbralon B

3 years ago

Sandy Bruno

2 years ago

Linda Rasmussen

11 months ago

Extremely efficient and professional. Very helpful on answering questions on future services

Rich Barba

2 years ago

Will definitely call MVP for my plumbing needs again because of Matt. He was awesome! Found and fixed the leak, was courteous and friendly, and answered all of my questions and concerns.

Ian Mwangi

3 years ago

Vivek Puri

3 years ago

Daniel Carey

a year ago

None of Yabiz

2 years ago

Susan Zeller

3 years ago

This is the third time they have been out for the same issue and it is still not resolved. In addition, they refused to escalate and get a more experienced technician out before Monday. The first visit was on February 4th and now we cannot get another until February 24th. They were also out on February 11th & 19th. My home warranty company states they are contracted to return to complete work within 48 hours. None of the return visits were scheduled within 48 hours. In addition, the technician knows what the problem is, however he stated he typically works on water heaters. I'm wondering why they have not adhered to the 48 hours between returning for the same issue, and why they would send someone who was not experienced in this type of work....especially on the 3rd appointment. I told their customer service we are closing on a house and this needs to be complete. She would not move up the next date even though we have been patient for 3 weeks (if you take into consideration when the call was first placed in January) . If they fail to complete this on the 24th, it will seriously jeopardize our closing. When our warranty company called MVP, there was no answer.

Tiffeny Williams

2 years ago

Ronald Lee Beshears Jr.

a year ago

Adam McNabb

2 years ago

They were prompt and completed the work we needed done, offering services that might improve our experience going forward. 5 stars. Thank you.

susan carey

7 months ago

Came last minute, spent extra time,very professional!

Paul Volpe

2 years ago

Quick response affordable repair. Will definitely use them in the future.

Josh Shaleen

3 years ago

Mark is a very honest serviceman, he gets straight to the point of the problem and makes sure the problem doesn't resurface. He doesn't try and upsale you on anything. Hes on time if not early, I've used his services many times in the past and would call him again for anything else. I would recommend MVP plumbing to any family member or friend if they're seeking a grade A plumber!

Melany Langford

a year ago

Patrick Maley

a year ago

Karen Tadas

a year ago

Bobby was terrific. Honest, on time, professional and took adequate time to make sure our R/O system was working correctly after changing out our filters. He was knowledgeable and informed us about plumbing issues. We were quite pleased and will definitely call MVP again and ask for Bobby.

Crystal Murphy

a year ago

Tina Lopez

a year ago

Bobby was great! Knowledgeable, quick and friendly. Will use again!

Antonio Rodriguez

2 years ago

Patrick Lawrence

11 months ago

John Clausen

2 years ago

My technician, Hubert, was on time, professional, and quickly found the problem and fixed it. I appreciate the great service

Linda Miller

2 years ago

As always MVP does a great job. Fair, efficient and friendly.

R Moreno

6 months ago

Having used them before we had no hesitation to call them again with a new issue we had. Mark was professional, on time and knew how to fix the problem. Great service all around!

michael heinrich

3 years ago

Hubert from MVP arrived early and wasted no time. Never patronized me for my diy efforts to save my water heater like other services have in the past. Replaced our heater in a reasonable amount of time and was able to get us back and running fast. Fair pricing and good quality work. I will use them again for sure.

jim schu

2 years ago

Thomas Gawron

2 years ago

Todd Sodano

9 months ago

Diann Valdez

3 years ago

Aubrey Burkett

a year ago

Mark was awesome! He fixed the hose bibs because we have an older home and after awhile they had been leaking...He cleaned up afterwards made sure everything worked before he left! Very nice, professional and knowledgeable!! We have used MVP in the past and will continue to.

Tom Schwab

a year ago

High quality work and very thorough. I have a huge issue with how Plumbers charge these days. In fact my plumber said he thought the average hourly rate for a plumber was over $250 an hour? Are you kidding me, I don’t pay my patent attorney $250 an hour and he went to Duke for his JDA. Someone needs to start a plumbing business that charges a true honest hourly rate. I was charges $850 to install 3 faucets. That installation was the basic put it in the existing holes and reconnect. Any additional modifications were extra, even though the installation price was already way too high. Plumbing businesses in Arizona have this POV that because they provide good quailing service they deserve rates that are extremely high. Their response to me was, we are honest and reliable. Well guess what, that’s expected whether you are charging $20 bucks an hour or $500 an hour. At the end of the day, say what you want to justify it, your charges are WAY WAY too high for what I am getting. Don’t try to tell me otherwise. Chalk it up to another lesson learned. Get multiple bids and don’t take these guys as face value.

Kitty Moran

2 years ago

Excellent service! Matt was kind and efficient. I will definitely use this company in the future.

Bruce Stevens

3 years ago

Mark at MVP does a great job!

Yuvaraj K Ayachitula

5 months ago

The Technician was very responsive, arrived on time and knowledgeable. Fixed the issue in a few minutes. Also, provided few recommendations for additional plumbing and maintenance. Will highly recommend their service.

Adam Martin

a year ago

Bobby provides high quality service. Very professional and knowledgeable. He helped us with a blockage in my kitchen sink and took the time to explain some possible causes and my options for addressing it. Appreciated the honest recommendations. Thanks Bobby and MVP Plumbing.

Marob Coronel

a year ago

Very professional and respectful.

Alex Harman

5 months ago

Mark arrived on time, the afternoon of the same day I called the company about a clogged kitchen sink drain, and solved the problem quickly and efficiently.

Louie Barbosa

8 months ago

Thanks Jess for coming out on a holiday and helping me get my water heater going again!

Jeff Zeimet

a year ago

Chuck Collazzi

3 years ago

Hubert did a great job for us, replacing our dead water heater in 110+ degree Phoenix weather. He knew immediately what the situation called for and took charge. There were a couple of insurance issues which he dealt with effortlessly. He is efficient, punctual, affable, and not only did he show up on time but called prior to the appt. time and asked if he could come over earlier! I had to call the office a couple of times and Kristen was easy to contact and a great help also. Too bad all repair people aren't like Hubert!

William Poole

2 years ago

Mark was very professional and performed services efficiently. I will definitely use their services again and would recommend them to my neighbors.

Shadow Hill

6 months ago

Lynn Hennessy

4 years ago

MVP has helped at both my home and office.

KC Hamilton

a year ago

This place was great. I live in an apartment and my hot water was out and maintenance couldn't figure it out. When John and Buddy from Grand Zero showed up they were nice and professional. They kept me up to date every step of the way and they sis an awesome job. They were able to fix it the same day with just a half of day's work. Would absolutely recommend them for any plumbing issues.

Allison Echanove

8 months ago

Jess was a enjoyable person to do business with. Thanks.

Stephanie Cuomo

3 years ago

Rokki Leonard

a day ago

Brian Burns

2 years ago

Mark and Matt were awesome to use, they stayed dedicated to find and fix the problem. Very professional

Russell Smith

a year ago

Mark McDermott

3 years ago

Robert Fredey

a week ago

Professional, quick, high quality, and very pleasant and informative.

Crystal Carney

2 years ago

South Mountain Window Cleaning

4 years ago

Our experience with MVP Plumbing has been a positive one. Mark is very nice to work with and does what he says he is going to do.

Wayne Isright

3 years ago

Mark Hanson

4 years ago

Within 30 minutes of calling for an after hours repair, the technician Mark was at my house. He took the time to walk through the issues at hand and what the cost of repair would be, as well as explain exactly how he was planning on executing the repair. I got 3X as many repairs done for $200 less than the price of another Google search plumber in the area, plus everything was WORKING. No leaks. Great service and I will definitely be a repeat customer.

Mike Beck

a year ago

Plumber, Bobby, was courteous, and professional. Installed a whole house water filter, with little to no mess.

Cassidy Evans

2 years ago

They were able to come out and fix a leaky faucet the same day I called. They did the repair quick and efficient. I would use MVP again.

Rhonda Scally

a year ago

He did a thorough inspection of the home for potential leaks and found there was a very small leak. Since we’re remodeling the home we will have him come back and install the toliet and the outside faucets. He will look for leaks again.

ANGELICA SALAZAR

4 years ago

Prompt & very professional.

Beverly Babb

4 years ago

Great service! Works clean and contains mess. Our go-to plumber for any issues.

Anon Anon

a year ago

Fixed a nasty grease clog and some hacky kitchen piping. Did so pretty quickly. Not bad!

Tonia Selfridge

4 years ago

Very fast and friendly. I would highly recommend. Good service at a great cost!

Jason Keyes (JEKeyes)

3 years ago

Got our water softener working like new when others said it couldn't be fixed, and we had to buy a whole new system. Jeremy was fast, courteous and knowledgeable.

connie murray

4 years ago

Mark was very professional and knowledgeable. I was amazed that I received same day service! My dishwasher installation became too complicated for my handyman. Mark worked through the plumbing problems at my house until the job was finished. Great service! Connie

Genifrances W

2 years ago

Installed an RO System

Stenner Family

a year ago

John Haeuser

2 years ago

Kevin Ketcherside

3 months ago

I have had the same service done recently by a different company in California for 450. Mvp quoted me 926. Parts for job cost under 300. The job install a pressure regulator on water line at residence. Job took last plumber 10 minutes. I understand overhead but that is way above anything I have ever spent on a pressure regulator. I paid the 89 service fee for technician to show up for 5 minutes. I will never use that company again. I have used them once in the past.

Dominique K Brown

2 years ago

We went through a series of plumbing companies and plumbers who tired to troubleshoot and fix our custom master shower, but Matt from MVP was the only one who was actually able to fix it! He was honest, prompt and professional. The repair was done quickly and the cost was more than reasonable.

Race car

3 years ago

Great quality work, always on schedule, professional as always! Thank you MVP for all your help!

Kent Beck

7 months ago

Mark was great figuring out what the issue was and fixed it in a very timely fashion. Mark was quick to communicate and professional, explaining all of the options and recommendations he had. He also left everything just as it was, clean and put back together.

Jordan Wilkinson

a year ago

MVP Plumbing provided outstanding and reliable services! I would recommend them to anyone for their plumbing needs. They went the extra mile to help us out and at such a reasonable cost!

shashi Tadas

4 years ago

Wow! First let me say that MVP responded promptly when I called. Then Mark showed up and was not only pleasant, but he knew what he was talking about with our shower and garage sink. He was quick, reasonable and professional. I’m a realtor and am always looking for good tradesmen.
Kudos to my NEW PLUMBER!! Thumbs up!!!!👍

Art Eklund

2 years ago

John Schuhrke

a year ago

Robert was very friendly, courteous, neat and arrived 30 minutes early. Great job!

Randy Looke

a week ago

Great service, on time, friendly and very respectful, kept everything clean and fair rates!!!! Highly recommend!

Ted Barnes

3 years ago

Hubert was great. Although we expected a clogged line, Hubert insured us it was a calcum build-up. We went to Home Depot and got the CLR and poured it in and scrubbed faucets.

Chelsey Zwicker

a year ago