M & R Plumbing

Worst plumbing company I've ever dealt with in my life they've missed three appointments and I had to continuously reschedule

No show for apt ... no call and no one answers the phone ever .... do not use them ... save your stress

ABSOLUTELY AWFUL. STAY AWAY. NOT EVEN WORTH the $75 CO-PAY THROUGH HOME WARRANTY.
We were having issues with our water heater giving out inconsistent hot water throughout the day. Since we just purchased the home we went through our home warranty and they set us up with M&R Plumbing. They came out to diagnose the problem and with very little confidence said we either needed this small replacement or we need an entirely new water heater. He arrived 2.5 hours late, semi-diagnosed the problem, said he needs to get that part from the supply store which is now closed because he arrived 2.5 hours late, and left the property. We had to call scheduling back and they said they ordered the part and it will arrive Wednesday but there are no appointments for a plumber to come out Wednesday and the earliest they have is Friday. This part you can get at any supply store so I don't know what this ordering and waiting for it to come in was all about. So Friday he comes out to get it replaced and HOORAY consistent hot water. But wait, the very next day, Saturday night we get a call from our tenant that the water heater is leaking water and there's about a 2cm flood now. I took no chances and called Silverado Plumbing willing to pay out of pocket for a professional, confident solution. The tech came out RIGHT AWAY on Saturday night at 10PM and we found out that the plumber from M&R plumbing forgot to put a rubber cap on something causing the leak that was already covering electrical wiring WHICH WOULD HAVE BURNED DOWN OUR HOUSE. That call to Silverado Plumbing was worth every double overtime penny. I want to give M&R Plumbing 0 stars, they are so awful in every single aspect I can't even find one positive thing to say about them.

Disrespectful and aggressive driving

This is the most unprofessional company I’ve ever used, the people who work in dispatch are rude!

This number doesn't work. The number I have always goes to a machine. The plumber (Martin) does not answer his texts. Only the billing department uses a phone.

Never on time. A bit over-priced compared to other plumbers. Martin has a hard time explaining the actual work to be done and won't write a spec sheet, which I need for insurance reasons.

What plumber doesn't bring shop towels to a job? Martin seems very knowledgeable about plumbing. He told me the work he *could* do, but only plans to do part of it. Males no sense.

Just don't. Go somewhere else.

No show for scheduled appointment.

Great hardworking and promo service