Description
Lawson Family Plumbing is an experienced family plumbing company in Mesa, Arizona that prides itself on high-quality craftsmanship and customer satisfaction. We offer honest, reliable, & forthcoming service. At Lawson Family Plumbing we care for our customers and appreciate the necessity of tending to your residential plumbing needs. We consider ourselves an authority in residential plumbing service and we vow to provide you with brilliant customer service and the highest quality craftsmanship. We understand that plumbing problems do not stop just because most business hours do. Lawson Family Plumbing is continually here for all of your emergency plumbing needs – 24 hours a day, 7 days a week.
SERVICES
Broken Pipes, Commercial Buildings, Conventional Water Heaters, Cracked Pipe, Different Kind Of Plumbing, Dishwasher Repairs, Dishwasher Setup, Emergency Plumbing, Energy Saving Water Heater, Expansion Tank, Family Plumbing, Garbage Disposals, Gas And Electric Water Heaters, Gas Line, Gas Tankless Water Heater, Heater Replacements, Home Plumbing, House Repipes, House Repiping, Leaking Pipes, Leaking Water Heater, Leaky Pipes, Other Plumbing, Plumbing Disasters, Plumbing Fixed, Plumbing Issues, Plumbing Repair Or Replacement, Residential And Commercial Plumbing, Residential Water Heater, Residential Water Treatment Systems, Reverse Osmosis Systems, Sewer Line Replacements, Slab Leak Repairs, TANKLESS HEATERS, WATER HEATER REPAIR / INSTALLATION, Washing Machine, Washing Machine Setup, Water Dripping, Water Filter, Water Filtration, Water Heater Installation And Repair, Water Heater Maintenance, Water Heater Tankless Water Heaters, Water Heating, Water Leakage, Water Main, Water Piping, Water Softener Installations, Water Supply, Water Treatment Options,
Reviews
Sylvia Schueneman
10 months ago
When I called, the person I spoke to was polite, caring and easy to talk to. I was very pleased that my appt. was available so soon! The person that came to our home was VERY polite and really knew what he was doing! He was fast and explained everything we needed to know. We really appreciate the service we receive from Lawson WHENEVER we call them.
Excellent service, on time, quick, priced right and very professional.
Courteous, competent, and professional.
Had a toilet leaking at the floor. Gave me a good estimate and when the repairs were less than expected the price was reduced accordingly. Very satisfied with the cost and repair.
Service was excellent, professional and timely. Thanks
I tried to replace a toilet fill valve myself to correct it squealing on refill. I was unable to make the system hold water after. Jake from Lawson Family Plumbing was able to come by the morning after I called and had it fixed in less than two hours. There were additional unseen problems with the supply line and connections that I couldn't have predicted on what I thought was a simple fill valve replacement. I'm SO GLAD I called them! They are fast, professional, and absolutely know what they are doing. This is my second experience with them and I will definitely be returning for my future plumbing needs!
We have used Lawson Family Plumbing for over 10 years and have always been extremely pleased with their service—whether it was installation of a hot water heater, water softener, RO system, sink and toilet repair, sewer drainage—they have provided consistently great service.Our recent experience with Donald was especially helpful; he took extra time to carefully check our systems and explained clearly important maintenance steps to keep our plumbing system working most efficiently. He also made sure that all of our questions were answered. Outstanding job!
Elliott Ramirez
a year ago
Very professional services
I have had work done on 2 houses by Lawson family plumbing, multiple jobs at each house. Every time there has been a problem, especially with their dispatch not knowing anything about plumbing and not accurately scheduling or letting me know what would be happening when the technician came. We've had leaks that then the quality control manager had to come out and fix, and had combative technicians (video captured by my Ring camera) when it came to additional costs that I refuted due to the technicians negligence. Today is the day I sever ties. I was told by dispatch that work would be done today we can do that, when in fact a technician came to quote me. I had cleared my schedule and allotted for the cost. The technician, came in, took pictures, and went to his truck for 40 minutes before I received a call from dispatch that the work was getting scheduled for the following day with a technician and a manager. The managers explained on the phone that there is always a quote first and the work done later, but another company came on short notice after I called them, gave me a lower estimate, and warrantees their work for 2 years vs 30 days that Lawson does, and finished in less time than Lawson quoted for more work (angle stop needed replacing, new company saw that need and took care of it). Bye, Lawson.
Really positive experience, at least as positive as it can be to spend a bunch of money installing shower faucets. Why didn’t mom and dad send me to plumbing school??? Super responsive and professional - got the job done quickly and right!!
Alex Uithoven
7 months ago
Jake did a good job at clearing a blockage we had in a pipe. It was more difficult than he first expected, and had to remove the toilet from its base in order to remove the blockage. He was diligent and explained what he was doing, and eventually had success.The issue came at the end, when he asked if he could put the toilet seat back on with the flange and wax ring but did not disclose that this was an additional cost of $300.You can imagine my confusion when the final bill was $600 when I was told it would be $300.The lack of communication about the cost of additional services left me feeling cheated.Because of this, I would not recommend Lawson Family Plumbing
They canceled first appt after it got too late to come. Late for the follow up appt, knocked on the door(two people at home waiting for plumber), then left after no response. Apparently his parents never taught him how a doorbell works. He had called earlier to let us know about the delay, but didn't bother to call to see if we were home, so we know he had a phone. Very disappointing. We used someone else to fix the problem.
I am not one to write negative reviews, but unfortunately pretty disappointed that I schedule an appointment with Lawson to get a quote on a Soft Water System, they gave me a 2pm-5pm time frame to have some at the house to provide a quote. I took off work to be at the house during that time and was here for 3 hours waiting to hear from them, and never received a call. I called the office to ask if anyone was showing up when 5pm rolled around and no one had called or showed up. I was told that they received a call to reschedule the appointment to another day, which I absolutely did not do. They could not tell me who or why someone would reschedule my appointment without notifying me and didn't seem to have much to say other than someone rescheduled the appointment. Waste of time and not a good sign of how they handle customer service.
Had our water heater give out, it was more than 10 years old so pretty much knew that we were looking at a replace and not a repair. Called Lawson Family plumbing on a Sunday morning and they were out in a few hours. Asked about details and pros and cons of a tankless heater vs another 50 gal. tank. Donald our tech was super friendly and knowledgeable and didn’t try to pressure us into one over the other. He answered all of our questions and concerns about switching to tankless and the modifications to the house that would need to be made to accommodate and the associated costs. We decided to go tankless and we are happy with our decision already. Donald did an amazing job, his attention to detail and workmanship is impressive and I couldn’t be happier with the result. Endless hot water after multiple showers and during a load of laundry. That hasn’t been possible in any house I’ve lived in with a tank water heater.
Main pipe broke on a Sunday and panicked so I googled and got these folks. They answered and listened to my concern and made it here within 30 minutes. Guess I got lucky with the timing. Logan ended up cutting the line and using a hose to fill the house so we can have water until he was able to get the supplies needed for a new line. He was here bright and early 8am like he said. Dug a few more holes and used his vehicle to remove the old pipe while the new one trailed! Never heard of a thing like that but it was Cool! After everything was all done there was 3 fixes to 20ft of the copper pipe, and 2 fixes to a 30ft pvc pipe. Way to may fixes for one line. Now I have 1 pipe from the street to the house. They cleaned up, made sure there was zero leaks and everything worked. All I can say is I am not sure if it was the best deal or the worst but I am glad and happy to pay for their speedy services. Thank you Logan you are very knowledgeable and friendly. Will definitely use again if I have another plumbing problem. No offense to Lawson I hope it's not anytime soon. :) Ty again, a new customer!
The technician was great. He knew what needed to be done and fixed it quickly!
Steven Sweeney
a year ago
Friendly and knowledgeable
When I called the office I asked for an idea of the cost. I was told theyhad to see it. I then asked if there was a trip charge & did they work byhour or job. When they came out 1 guy was doing the work while the other was in training so we were talking. I didn't watch the guy with the faucet handle because I was distracted. It was an obsolete part. He got a handle out of the truck & installed it. They move so fast that you don't have time to think. Anyway, when they left I later realized they took the entire assembly for the faucet handle, which was not theirs to take. On top of that the handle turns 360 degrees. I called twice to get the parts back. I was pretty much laughed at by the office & the worker. I refuse to have them back since it was of no concern to them.I got a call from Jason Lawson shortly after this post. He agreed to have someone out tomorrow & offered a refund. It doesn't get better than this in these troubled times. All companies need to stand behind their work & this one did.
Christian Brothers Automotive Queen Creek
7 months ago
Kimberly Oechsner
5 years ago
Called in for a leak in my water hose spigot. The technician was very skilled, the completed work looks very nice and more importantly no more leaking along the side of our house. This is my first time needing a plumber and they were the only company I called so I don’t have anything to compare their price to, but I think the price was reasonable for the work that was done. Thank you!
The company was great. We had a horrible situation: having a water heater burst and ruin your homes walls. Nothing good about that!However, the awesome service by LFP and our plumber/service rep, Austin, the gentleman that took care of our house sure made it much easier.I can not speak more highly of how great a job he did and the excellent customer service.Not only was he on time, he was professional, explained everything thoroughly. It was a pleasure to talk shop and non-shop with him.I do hope that you he is duly recognized, because he definitely deserves it.You have my business from now on and I will always recommend your company!
Jerry Spinner
11 months ago
Excellent service at a reasonable price.
I ended up not using Lawson Family Plumbing for my water heater repair, but I can say that their customer service was fantastic. I was really impressed with friendliness and professionalism.
Andrew Mathers
a year ago
I’ve been using Jeff with Lawson for a few years. He has done full remodels to major repairs. The work is always done right. I’ve never had a problem. His attitude is always great. Easy to be work with. And the prices are reasonable and better than the other guys I used to use. Highly recommend.
Nancy Vaughan
5 years ago
I highly recommend this professional, courteous company in general and technician Chris in particular for his skill in fixing my water main leak problem and patiently answering many questions I had about plumbing. All this with no hard sell tactics and a very fair price. Check them out for when you need a plumber - they seem to know the value of good customer service and importance of work of mouth recommendations.
2nd time using this company. They’re A+. Jeff had performed the last repair, & did an outstanding job. Will only use this company moving forward.
First rate service, on time, explained work/price prior to completion. friendly courteous reliable.
Joe was great! He quickly identified the issues and gave us clear feedback on what caused the issue and how best to correct them. Very knowledgeable. Also very honest. Several items we thought needed repairs actually did not. Would not hesitate to use again.
Robert Gagnon
10 months ago
A1 all the way
E. Paul Whetten
6 months ago
We got a fair price for the services we requested. The plumber arrived promptly at the scheduled time and took care of all of the work in one visit. When he was done he cleaned up the areas where he had worked and left them clean. Professional, courteous, and prompt.
Timely respond. Courteous technician. Problem solved on the first visit.
Very efficient, professional snd competitive. They are 10 stars and highly recommend them.
I usually pass on leaving reviews, but this company is awesome. Steven arrived at his scheduled time. He was clear about the details of the job and all costs involved. The workmanship was exceptional. I will use Lawson Family Plumbing exclusively in the future.
James Trobaugh
11 months ago
It was a great experience and made sure my questions were thoroughly answered. I would use your company again.
Jason did a nice job fixing a difficult problem. Was courteous and very knowledgeable. Would definitely recommend
Fair price for good work and friendly service. I've used Lawson a few times for a business I own and I have been happy with the results each time. They do prompt work and don't gouge prices. When something is leaking or backed up, it's hard to shop around. With Lawson, there isn't a need to. Every time I've called, they fix the issues we have and charge a totally appropriate price. Thank you for being a trustworthy plumber.
They did a fantastic job!
Jake and his assistant showed up at my house on time. Jake was very friendly telling me what needed to be done to install a new hot water heater.I’m extremely happy with the service they provided.I will recommend Lawson Family Plumping to my friends and family,Thank you
Just the other day my hot water heater started leaking so much that it was starting to caused some damage to my house and I knew right away I needed a plumber. Mike Schellenberg was the Technician that come out to my house and he was a huge help. I'll be honest I hovered over him watching his work and questioning why and what was going on and what he was doing. Luckily Mike was super helpful by describing what was going on and I couldn't be happier about his work. Thank you Lawson Plumbing.
Mike Santoro
8 months ago
Meh. The work got done, mostly. I had two bathroom sink fixtures replaced, it took several hours and the plumber (who was a very nice person) did not fully clean up. He finished at around 9pm, but at least he was willing to stay until he was done, but I would have preferred better communication about the timeline.One of the faucets had a leak after installation, and they did come out same day to fix it, but then the cabinetry was damaged (not by the water, but presumably by the plumber). Finally they did a clean out of the tub, didn’t clean up the mess, and the tub still drains slowly.Total $975So it wasn’t a disaster, but not all that great either…meh.
David was able to come out the same day. He was able to arrive an hour earlier than our scheduled time. David was polite, professional, and thorough. He answered all of our questions and had our repair done quickly. We have always used and will continue using Lawson!
Great job, fair price, and fast service. What more could you ask for?
I called on a Saturday morning thinking I would make an appointment for later in the week but they were able to come a couple of hours later!
Tony Merlino
6 months ago
Aside from the professionalism and courtesy offered to me, Kenneth with Lawson Plumbing provided me with an excellent job that cost me significantly less than I expected. He was timely, courteous & professional, knowledgeable, communicative, efficient, and he listened very well. I now feel as though I have all future plumbing services in my back pocket and would happily use Lawson Plumbing again.UPDATE 2023-01Another stellar experience, but this time no services were actually rendered. Simply excellence in customer service over the phone on multiple calls with several people, including Michael (QC) and Harley (tech). Lawson Family Plumbing is and will continue to be my go-to for any and all plumbing services. Thank you, guys!
Awesome company. They are very HONEST! They fixed the issue same day. Call these people first.
Friendly. Prompt. Resolved my issue quickly. Definitely will use again
Annette Mccarey
10 months ago
Jake was awesome and explained everything he was doing will use Lawson again
Great customer service. I called on a Tuesday asking for an estimate for connecting of faucets, disposal, etc. for my new kitchen and bathroom sinks. Appointment was set in alignment with MY availability on the upcoming Thursday. Imagine that! Unheard of. Already an awesome experience.Estimate was within my budgetary requirements, including the military (veteran) discount that was offered and accepted.Work accomplished flawlessly (thanks Sean), and this is now the only plumbing company I will refer my friends and family to.
I moved into this house in 2019. I immediately discovered a leaking hose bib and shower cartridge. Lawson's was recommended to me. Joe came out and fixed the problems. He also noticed I had no water softener (the previous owner took it with them). He explained to me how hard the water is here and that I really needed one. He was right, I itched after taking a shower.Joe set me up with a softener and a reverse osmosis system in the kitchen. He also told me about a separate cooler that can be purchased for the RO system. I didn't know such a thing existed.So Joe has been my plumber for these past 2+ years. As a homeowner for 40 years, I've dealt with many plumbers. None have shown to be as professional or knowledgeable as Joe. And he is always willing to explain things and teach me.Getting to current, I am now in the process of a bathroom remodel. As part of that process Joe has had to reroute plumbing & drain lines and install a new shower valve and cartridge. As usual, his work was fantastic and I learned more new things about plumbing.
Northern Lights
2 years ago
Have their magnet on my water tank. Wouldn't even consider anyone else. When you gave the best why deal with the rest. They even clean up any mess. Outstanding.
Lawson is the best! They are EXTREMELY professional, on time and have high quality work. Jeff has re-piped two of our homes, added plumbing for a new bathroom and countless other plumbing services. I wouldn't use anyone else!
Great company great service. Great technicians. I'll be using them in the future. They went the extra mile for our family.
This is the ONLY plumbing company we will use. We have been their customers since 2012 and every time we've had a plumbing issue, they were there quickly and took care of it. The technicians are friendly and knowledgeable. This last time we had Jason, who took care of things quickly, efficiently and with not alot of mess! He was also really friendly and very easy to talk to. He pointed out some issues with our toilets, but instead of trying to sell us something else, he explained what we could do ourselves to fix it. Nice! I highly recommend!
Lance “Rlf134” Fortney
4 years ago
These guys are amazing! They always go above and beyond to service the customer 110%. I am so confident in their work, I even recommend them to other plumbing companies for assistance in Camera and Jetting work. I also recommend Lawson Family Plumbing to friends and family all the time because they are an amazing group that ALWAYS does what they promise. They are the type of small family owned business that America embodies, and I have been proud to see them grow over the years! You cannot go wrong joining the Lawson Family for your plumbing needs!
Very experienced plumbers working there and prices are very reasonable with free estimates
Steven was very professional and explained exactly what he was doing. He polite and professional and was on time.
Lawson’s always does great work, does it promptly, does it correctly and neatly. They don’t rush the job and are very courteous. I highly recommend them.
James Wisniewski
a year ago
Woke up this morning to a shower that wouldn’t turn off. Thank goodness we found Lawson Family Plumbing! Harley was the technician that showed up on time and he gave us a couple options as to our repair. Never pressured us into spending more than we had to and went above and beyond when an unexpected leak was found. We will definitely call them again for some additional work we need done to fix a botched job that a different licensed contractor left us with.Thank you! Highly recommend!
Very happy with the gentleman and his knowledge of the work he did
William Voigt
2 months ago
Sean worked hard in the heat. Completed all 7 items requested. When something didn't go quite right Sean stuck with it and made sure the finished product was 100%!I HATE plumbing, I'm glad Lawson Family Plumbing takes care of it for me!
Tariq Abdel-Razaq
4 years ago
Used them twice in the past three months. Both times came out promptly when they said they would and were able to resolve my clog issue and replace a dying pressure valve for my pool leveler. Great experience when calling and when the techs were on site. Made sure I knew what was going on at all times and made sure the work area was cleaned up when they were done. Would definitely recommend them for any plumbing work.
Mary Jo Heinrichs
a year ago
Great response time, quality work by friendly technician who explained details & gave pricing up front. Had to replace hot & cold water inputs for washing machine. All work done with excellence and he cleaned up his work area! Will definitely use again and highly recommend.
Excellent and responsible service, had issue but Very quickly fixed. Would recommend!
Used these guys after another plumber was going to leave me with a broken water heater over a weekend after waiting two days for an appointment. Lawson got me fixed up and ready to go in no time and were very reasonable. I would use these guys again without hesitation.
Performed as promised. Assigned plumber, David, was competent and pleasant. I would call them again and would recommend them to friends.
Hollie Stromberger
8 months ago
We have used Lawson Family Plumbing several times before. Everyone I’ve every worked with from LFP has been super professional, kind, quick and knowledgeable. Kenneth is our favorite technician, he’s fun to work with and very helpful, knowledgeable, professional and kind. Highly recommended!
Ann Bertrand
10 months ago
Gabriel responded out our water leak and while he was there for the kitchen sink he also replaced both bathroom faucets has they were leaking also. 1 bathroom still had a slow leak and he was out the next day to fix it. Lawson is family owned and know good customer service is what's has customers coming back for future workI highly recommend them for any of your plumbing servicesAnn B.
Danielle Brown
4 years ago
Always a great experience! I recommend Lawson to everyone I know! Always fair and reasonable
Emergency same day call. Bill showed up early in the time window. He explained what needed to be done (basically a leaky valve under the kitchen sink that served no purpose and needed to be eliminated) and completed the work in about 20 min. I expected to pay more than $176 for an emergency call on a Sunday.
Danny Broderick
a year ago
The technicians they sent out to replace my water pressure regulator were great. They showed up on time, were responsive to my questions, and did a great job. It was refreshing to work with a company that had it together. Will definitely be using them for my future plumbing needs.
Steven Wiseman
4 years ago
Lawson was recommended by a friend that used them for business and personal. I’m very pleased with the service they provided. Tim was our service technician . I would highly recommend Lawson
Holly Stearns
5 years ago
Very disappointed in Lawson Plumbing. Michael came out Tuesday to fix our water heater. He thought it was the TRD and told me the part hard to be ordered and it would arrive Wednesday and then he would come back Wednesday to fix it. The part arrived Wednesday and he came back out and was still unable to fix it and then he ordered a pilot assembly part that was supposed to be delivered Thursday and Thursday the part never came so I contacted the manufacturer who said the part was never ordered. I called Michael on Thursday and he said part was ordered and he wasn’t sure why it wasn’t shipped out. I told him I was concerned about it arriving Friday and then him telling me he couldn’t repair it until Monday and he assured me he would be out Friday afternoon to fix it. Friday came and he texted me at 630a and said the part would arrive by 12p and he would be out between 2p and 3p to fix it. I texted him at 220p and 320p asking when he would arrive and got no response either time so I called the company. He finally called me after that and said he had been busy dealing with emergencies (apparently no hot water for a week isn’t an emergency) and that he could not make it out until 7p!! I told him he already had my child’s birthday party planned and he told me he would be out by 3p and told him this is no acceptable, he said he would have to come Monday. I told him he promised me he would be out Friday afternoon, I called the company to ask to speak to the owner and as of now no one has called me back!! Take your business elsewhere, they do not stick by their word and it is not worth the headache.Update to original post, Jason and Kevin went above and beyond fixing my problem. Kevin the field manager came out after hours to fix our water heater. Turns out he installed new part and our water heater still did not work the next day. He came out right away and installed a new water heater, no questions asked. Good company that cares about their customers which is hard to come by these days. Thank you Lawson Family Plumbing!
Joe is an amazing technician! Great customer service and very prompt!
Hal G. Olson
3 months ago
Jeff did a leak detection and found where the leak was under the slab. Then a couple of days later came back to put in the PEX re-route thru the attic. So I hired him to also install the new water heater I bought today. I think this company is good.
Our plumber Tim was excellent.On time, professional and easy to communicate with. Best experience I’ve had with a plumber to date.Will continue to use Lawson family plumbing in the future.
Shan Hubsmith
3 years ago
Estimate did not change upon completion. Explained all the things wrong with system that previous service had done wrong and why. Very courteous service and very professional. Upon completion went over everything and left card to make sure that if any questions came up I could call and they would happily go over them to my satisfaction. After repairing and correcting previous Home Depot services mistakes you could easily see it was a much more professional and quality job than had been done six months earlier. My memory of names is bad but both men have my gratitude and sincere thanks for a job done well and properly. Will only use Lawson plumbing from now on. Thank you, Shan H.
Steven was outstanding, punctual and extremely courteous. He did an outstanding job fixing the pipes on our toilet. Highly recommend!
Peggy Danielson
a year ago
David Pootrakul
a year ago
Replacement of water softener and filter
Sandee Caviness
5 years ago
Our home is older and well, it has issues. We've used MANY plumbing services and no one, absolutely no one compares to the customer service Lawson Family Plumbing gives!
Jake did a great job, he was on time and very courteous. Give me different options and took care of the problem quickly and for a fair price. I've been using Lawson Family plumbing for over a decade.
matt hergert
5 months ago
Michael was very helpful and friendly. Completed the job as agreed.
Shower head and arm replacement, and new fixture in the sink. (I provided the product.) On time, in fact early, good quality labor, and didn't even charge me for the head and arm replacement, just threw it in! Recommend for small jobs.
Karen Langdon
10 months ago
Excellence in every way which is paramount when your family's name is on the business. I would highly recommend Lawson Plumbing. Nick and Edgar were terrific.
aniket wadodkar
4 years ago
They responded promptly to my request on Angie's list and contact me through email and phone call. Their excellent rating at different platforms is well deserved. Kenneth, the tech, gave me a fair quote with not to exceed price. He did a great job installing the smart bidet and left the place clean. I would definitely hire them for my next job.
Matthew Doyle
2 months ago
I feel 266.00 dollars for a tub spout diverter is a little expensive. Would of apricated a better bill break down for this service.
My go-to plumbers. Quick response, clear explanation of work to be done and honest plumbers 👍
I don't always write reviews, but when a company comes and delivers the kind of service you are expecting. One has to come and give them props. Mike Schellenberg was the one representing the company, which he did a great job of doing so. He came in replaced a facet. Simple right? Well the service didn't stop there he continued to show his expertise in all faces of his job. Thanks Mike and Lawson Family Plumbing for delivering great service.
Michael Malinowsky
2 weeks ago
Matthew Keefer
7 months ago
Vic (Manager) and Nick (Senior tech) were very helpful and compassionate to help my plumbing situation. I very much appreciate the level of care and concern they put into making sure we had a good experience. Thank you both!
Kayoko Omikawa
4 years ago
My husband and I like Lawson Family Plumbing, Inc. We asked some repairs twice recently. They explained what was wrong and what was the best plan to fix it up with a few options. They ensure to minimize the repairing cost, and the job is done correctly.
Delfina Olivarez
2 years ago
David Campos came out from Lawson Family Plumbing and David was
Proficient, Professional and did a Perfect Job! The price was reasonable and David wore a mask the whole time, I appreciated that! Kudos to David
and Lawson Family Plumbing!
Ryan Konsdorf
4 years ago
Couldn’t be happier with the service I got from Tim and the whole Lawson Family Plumbing crew. Tim treated me like he was a long time friend and worked tirelessly to diagnose and solve our two slab leaks. He worked until 1am one morning just to get things done right. It felt like a family member helping out rather than a new company with a new customer. I couldn’t recommend Tim more strongly.
Excellent service. My call was answered right away, they came within an hour, they gave me a very good price and I am amazed. Thank you!
Awesome experience so far. Guy showed up, diagnosed the problem quickly, gave my wife the info she was looking for, recommended a new softener. We purchased it and are waiting for it to be installed. I’m sure I could have found it for slightly less expensive but the knowledgeable person who visited and will also be doing the install is worth the extra money we may be spending.
The whole experience from start to finish with these guys was awesome. Super friendly people on the phone, Jason was fabulous when he came out for the requested service & explained everything in detail and in laymans terms. Will be using these guys whenever we need a plumber! Highly recommend.
John Cutright
4 years ago
Nick was very professional and friendly. He gave me options of repairing or replacing the hot water heater. In the end, I decided to replace. It looks and works great.
James Tomassoni
a year ago
Lawson Family Plumbing replaced my water heater in 2019 when the old one ruptured they were awesome then. But recently my water heater breaker would randomly trip. Turns out the tank was slightly leaking internally onto the electronics for the heating coils. When I called Lawson they had someone out the next day to replace the water heater under warranty.They tried to have someone out the same day but with how late in the day I called it just didn't work out. But they kept in contact with me while they tried to work it in. Keeping me up to date. The next day they a tech out to replace my water heater. He communicated when he thought he would be out and ended up early. Once on site he was Professional and polite. He completed the work quickly and correctly. Due to a trip my fiancée had to be there alone when he showed and she said he was polite and made her feel at ease.Through the processes Lawson communicated well and set reasonable expectations that they met or exceeded. I would not hesitate to use Lawson again.
Tannaz Malekzadeh
a year ago
Really pleased with the plumber and his honesty and quality of work. Lawson family plumbing will be saved in my phone for any future plumbing needs. Thank you 🙏
Sandra Hoffman
6 months ago
David was fantastic. Replaced toilet, two sink faucets and shower controller and shower head. He also replaced two outdoor water spigots. Highly recommend Lawson Family Plumbing
Lawson Family Plumbing has been our plumber for about 3 years. I wouldn’t consider using anyone else. They are on time, charge fair prices, professional, courteous, clean and their work has always been excellent. We often get the same plumber for jobs.
Heidi O'Grady
8 months ago
We needed new valves and fixtures installed in our master bathroom shower and tub. We supplied the equipment and Gabriel installed for us. We were very happy with his work. When we tried it out and noticed a small leak in the pipe in the wall we called the office and Gabriel came back that day and fixed it right away. He answered any questions we had about the job, was very friendly and professional. We have a couple of more jobs we need done and will be calling and asking for Gabriel.
Jason was professional, thorough, honest and quick. He called ahead of time to ensure he understood the need so he would be prepared. He was also patient with me asking multiple questions. I would definitely use him again.
Had a water line knob under the sink break off on a Sunday afternoon. Called Lawson Plumbing and they stated they could be out between 6-9 that night. Lionel showed up.after calling by 630. Quoted price and fixed broken knob and also hot water knob. Did a great job professional and courteous. Would highly recommend.
LaRee E. Johnson
4 years ago
Mike was so quick and pleasant! We would definitely work with Lawson Family Plumbing again. Thanks, guys!
Branden Chamness
2 years ago
Used twice - highly recommend. Affordable, communicative, responsive, texted pictures as I was at work. Great guys
Appointment for new H2O heater was set for 8 to 11 the following morning. At 7:45, Ken left a message that he'd be at my home in 15 minutes. Because his office had asked specifics about the dead heater, he had the EXACT replacement in his truck. He had to run for a vent pipe extension and was still finished with the job by 10:30 AM. EXTREMELY SATISFIED with the Company and Service Tech, Ken. Job WELL DONE.
Johnathan Robinson
a year ago
So far, all of my interactions with Lawson Family Plumbing have been exceptional. The technicians are knowledgeable, pricing is affordable, and the technicians explain everything along the way. These guys are hard-working, and do a great job caring for your home or property.
Matthew Harbinson
5 months ago
Very informative.Very professional.
John Croushore
a year ago
I reached out to this plumbing company through the recommendation of a tankless water heater company, Rinnai. They checked my equipment and were very knowledgeable about the product and although the service fee was $140, I felt it was worth the service I received.
Leaking valve behind the refrigerator. Within 15 minutes, brand new valve, no leaks, and brand new hose to ice maker! I've had other plumbers take hours to access and fix problems, but no the experts at Lawson Family Plumbing.
Daniel Sorenson
a month ago
After having a leak in our rental unit we got the run around from another plumber and called Lawson who should have been our first call. They handled everything quickly, professionally, and transparently. They even referred us to an amazing restoration company. Will use for any plumbing needs going forward.
Quick response and very helpful techs. Explained everything that was going on in plain and easy to understand wording. Excellent company.
Jeff came by, checked out current system, gave some suggestions and explained everything that would be required to replace old water heater with a tankless system. We talked about different brands etc, he seemed to be well familiar with the various players. On Installation day (Sunday, with no extra fee for wknd work) he showed up on time and knocked it out in about 3-4 hours including having to modify the plumbing and add a vent system and a condensation line. So far I love this system compared to my old tank system. I was very happy with how my engagement with Lawson played out. I mean... if it had been free that would have about the only thing you could improve on... so basically, would use them again very pleased with how this project went.
I cannot recommend this company enough! From the receptionist to the technician that came out, everyone was polite and professional. They had quick availability and comparable pricing. I rarely leave reviews but this company really impressed me. Thank you!
Joe from Lawson Family Plumbing just saved me a ton of money. I was told by Goettles I needed to put new sewer lines in for my laundry room. Doing the entire house was going to cost me 42K . You heard that right. Joe came in and said to try a high efficiency washer, which puts out less water than my older machine. That failed, so he came out and jet my laundry line and worked through five clogs that ultimately opened up the line. At this time my cost was $850. Compared to $42k I am doing the happy dance! Thank you Joe and Lawson Family plumbing! You guys rock!
Ben was very professional from beginning to end of the visit. Came out on the 24th. Rainy outside as well as cold. Didn’t stop or complain. Just went right to work diagnosing the issue and after approval from quote received went straight after the issue until it was resolved. Very pleased and grateful for the service I received.
The water in the guest toilet bowl was not filling up. We were told by a different plumber that our toilet either needed to have the tank rebuilt (quoting $620) or replacing the toilet (quoting $1400). The current toilet is different than the standard ones but we thought the quote was too high and wanted a second opinion. I decided to get a different quote and spoke with Lawson Plumbing's Quality manager and he said if we bought the toilet (he recommended a brand and style), they could replace it for about $300. We bought the toilet and when their technician came out he showed me that the only problem was the tube placed in the tank was not in the correct position (pics show before and after the simple repair). He didn't have to replace the toilet or rebuild the tank, saving us a lot of money. And he didn't even charge us for a service call! After this experience, I believe Lawson Plumbing is honest, reliable and will NOT try to charge you for an unnecessary repair.
Very kind and polite receptionist, quick appointment within 3 days ( my leak was outside and not an emergency).He was on time, clean, polite, friendly, and professional. It only took about 3 minutes for him to diagnose problem and gave us a quote. He began working within minutes of coming.It took about 30 minutes as he had to remove part of the piping and replace it.Everything was repaired well!Lots of times household repairs can be daunting, overwhelming, downright scary at times! But the company is quick, confidant, and obviously proficient! From a phone call to them and the finish of the repair they made it all super easy for us! Price was comparable with others. I will see them in future if I have plumbing issues. Great company! Oh and they are certified on Angis List online and rated 5 stars with hundreds of customers.
Everyone at Lawson was great! Water heater replaced quickly. Terry helped me the night my water heater started leaking and Logan replaced it the next day. They did a great job and I felt very comfortable using their services. After my insurance company completed my claim, Logan came back out and hauled away my old water heater. I have some other plumbing needs that I'll need to have taken care of soon and I'll be calling Lawson to do the work!
Always honest and professional.
The plumber fixed and serviced our RO system. He was professional and explained everything he did.
Ruchika Chandra
a year ago
They installed toto legato toilet and washlet S550e for us. The guy who came to appointment did a great job and was very professional. I would not shy away from recommending the business to my friends and family.
George Molina
4 years ago
Lawson Family Plumbing I will call them first with any issues in the future!!!!Excellent service!!!!!!!!Kevin Dillon is a very efficient plumber, prompt, friendly, and does not overcharge. I feel that I can truly trust this company. I will be a customer for life.Same Day Service Called At 8:03 am..... Tech showed up and finish by 10:01 am now writing invoice.
Lawson was my 3rd attempt at fixing a shower clog. What was I thinking…? As I’ve used them years ago also with great results. The first 2 companies didn’t try very hard, one of them refused to honor a second snaking even though his predecessor hadn’t fixed it (another $174 charge :(. Both companies said I’d have to have floor under sink dug out, maybe a wall cut out…..THEN, enter HARLEY @ LAWSON PLUMBING! What a polite, pleasant, & very helpful young man (the last guy was arrogant & rude). Not only did HARLEY get the clog in about :30, he worked extra hard to get it fixed (unlike 2nd company who said it could be 3 hours work & they’d never get it fixed anyway?? Huh?!I’ll from now on ONLY & ALWAYS call LAWSON & ask for Harley.
I had some problems will my house's main water shutoff so i called Lawson Plumbing and they had someone out in a few hours and fixed it right up. Jason Pfeiffer was the guy they sent and he was great and gave me plenty of good advice about other plumbing project with in my house. I would highly recommend.
jeremy wilson
7 months ago
had a pipe/water bib replaced, LFP was squared away and up front about everything. Customer for life.
I searched on the App Nextdoor for a great plumber and the overwhelming response came back to Lawson Family Plumbing. And I'm glad I did. I immediately call them and found the customer service representative to be very friendly and asked questions to determine the extent of the repair. I got an appointment for the next day. The technician was on time!!! He inspected the toilet, determined the issue, took pictures, showed me and then gave me the quote. No minimum service charges. The price was fair, and the workmanship was efficient and done quickly. This is my first-time using Lawson Family Plumbing, but I'll use them again for sure! 5 stars
Marlene Yabbadoo
a year ago
Hired them to do a dishwasher installation. When I ran the dishwasher I had water on the floor. Plumber came back out and tightened the water connection. I now have a leak under my sink. Not happy, especially when my cabinet is brand new and now have water damage. They are nice people but not very thorough at checking for operation and checking all connections before they leave. Was charged $119 for an incomplete installation. Very disappointed and not the least bit impressed by any review or praise. Would not use again.Update 8/26/22: Spoke to quality control to get my leak repaired. Mike came out twice to fix the leaks. Hopefully after a total of 4 visits he was able to diagnose and permanently fix the issues (poor dishwasher drain and RO drain connections). Mike is a true professional and takes pride in his workmanship. We discussed, even though the company is licensed, not all workers have the training and experience to solve all problems. This is AZ state problem for not setting minimum training, certification or apprenticeship qualifications for plumbers.
Jennifer Bradley
4 years ago
After hours call for a leak....individual who took the phone call was courteous and clear on terms and expected timing. The individual who came to do the repairs was courteous and able to note options for fix. It was reconciled quickly with no mess or other issues.
Rebecca Willmer
4 years ago
Tim is awesome!!! Super friendly yet knowledgeable and trustworthy!! Funny guy, made a goofy situation a fun one!!! Absolutely will call them again!!!!!!
Kendra Turney
10 months ago
Lawson family plumbing is a great professional company. They answered my call right away and got me an appointment for the next day. The technician came out, earlier than expected, and took care of our outside plumbing leak quickly and professionally with no problems. Very satisfied with this company, their customer support, and great technicians. Would recommend.
Clark Tarvin
5 months ago
Clint was on time, professional and did a very good job on our repair. I would recommend Lawson Family Plumbing to others.
Lourdes Saylor
a year ago
We had issues with low water pressure throughout the house. Lawson plumbing did an outstanding job diagnosing and fixing it. They were courteous and very knowledgeable. We will definitely use them again for any future plumbing problem.
Stephen Smith
5 years ago
Had a great experience with joe. I would highly recommend him to anyone!
Dave Thornton
7 months ago
Installed a new R/O system.
Trent Ainsworth
6 months ago
Great service. I had to reschedule because the 1st tech called out sick, but that happens. They had another tech the next day who finished the washer new valve installation in half the time as their original quote which saved me over $100. Gabriel was great, ask for him.
The pipes under the kitchen sink were not done properly by a plumber 8 years ago so, when l had a clogged drain, l noticed a leak as well. I called Lawson Plumbing because the carwater started coming out of the clean out. Harley, my assigned plumber, called and was able to come earlier than scheduled. He assessed the situation, replaced the sink piping underneath and replaced the clean out cover (because mine was missing the middle screw). And that was it! Cost less than anticipated and was done earlier then expected! Now l can use my kitchen sink, garbage disposal and dishwasher without worrying about a flood!! Great job, great service. Thank you Harley and Lawson Plumbing!
Jérémy Chevallier
2 years ago
From our first call with Devin to relying on Jonathan to complete the work, everyone was friendly, knowledgeable, professional, and punctual.We were originally going to hire George Brazil, but Lawson came in at a much fairer price and more enjoyable experience.We are SO glad we found Lawson Family Plumbing instead. They have earned our lifelong business!
Lori Halverson
a year ago
Harley is very good. He is very polite and considerate. He does great work and I recommend Lawson plumbing to anyone
Had an emergency come up at our house on a Friday night. Called the home warranty company and they generated a work order for a different plumbing company. When I reached out to attempt scheduling I was informed this other company only works business hours M-F.. because apparently that’s the only time plumbing emergencies arise. So I called the home warranty company and they told me to find a company on my own and they would reimburse. We had a steady stream of water leaking into our kitchen due to a ruptured refrigerator water line near the tile so time was of the essence. I found Lawson family based on reviews and google and I couldn’t be happier that I did. They not only answered the phone the first attempt, they were able to get someone out the same day. Our tech David was an absolute professional! Respectful of our home and found a solution to the problem right away. If the other techs and the owners are of the same quality David is then this company truly lives up to its reputation! Thank you Lawson for taking great care in your work and the way you run your operation! Absolute 10/10 will recommend.
Larry Golden
8 months ago
Jason Eason was on time, got the job done quickly and efficiently. Would recommend to anyone.
Tory Boettcher
9 months ago
A+ service. Fixed a problem toilet for my business. Have used them on my personal home as well. Professional and high quality service
Amanda Spitler
4 years ago
As a Realtor, I am exposed to numerous plumbing problems in homes. Lawson Family Plumbing is the plumber I call and highly recommend to my clients. They are honest, reliable and promptly address concerns. Thanks to Jason and staff at Lawson for continuously providing the best service in the valley!
I called 5 plumbers in the last 2 weeks, excluding Lawson Family Plumbing, no one got back to me. When I talked to the folks at Lawson, I was told that someone would be out the next day; they were on time, reasonably priced and very thorough. The plumbers that I had were very pleasant and professional. I will never call anyone else
I have been using Lawson family Plumbing for many years now. They always do a great job and are honest with their assessments of the situation. Today, Donald came out to change the filters on our RO system. He was thorough, polite, and made sure that everything was working well before he left. He also called ahead of time to let me know exactly when he would arrive.
Kenneth Schreiber
2 weeks ago
This was the best experience we've ever had with a plumbing service company. The plumber Richard did an excellent job. We will never call any one else for a plumbing issue. We highly recommend them.
Tony Dambrauskas
4 years ago
Tim stayed extra late till 8pm last night to tackle a tough shower fixture install for us. Most other services would have rescheduled on us. Great commitment to customer satisfaction!
Stephanie Klinge
a year ago
Excellent service! Call them and 3 hours later my water heater was installed. Good price compare with competitors.
Laura martinez
10 years ago
Lawson Family Plumbing is an excellent company at the best prices. They replaced my water heater at a very affordable price, they really did a great job. Thanks you guys. your the best.
We had several experts out to find the source of random, intermittent sewer odors in the house, even going so far as to do a sewer line video and smoke test. The experts were never able to get to the bottom of it, and the smells persisted. After tons of research, I called Lawson Family Plumbing. They did what the other experts did, but better. They found three or four major issues nobody else found. The house is now free of the sewer smells. Tim knows how to do a thorough smoke test, which others cut corners on. I hope we never have another issue like this again, but if we do, I will not hesitate to call Lawson Family Plumbing again.
From the first call to follow to install, the Lawson team was responsive and professional at every step.Great experience!
Tim was great and the service was fantastic. Great pricing and quick responses to all communications.
Lionel is second to none! They’ve done work for us a few times and they’ve always done a great job!
Stephanie Powell
3 months ago
A little tardy, but the job was done quickly. The tech was professional, polite and cleaned up when he was through.
They offer a veteran discount.
Highly recommended.
Lindsay Rinchack
4 years ago
After coming home from vacation we noticed standing water in our garage and front yard. We called Lawson Family Plumbing and they came out the same day to assess the problem. Tim was amazing and was able to walk us through the problem and come up with a plan on how to fix it. He made it very easy to understand what he had to do to fix everything and made sure it was done right. I would definitely recommend Lawson Family Plumbing, due to Tim and his great work.
Robert Phillips
a month ago
Their service was great and very professional.
Irving Safetywebs
4 years ago
We called them because we had a pool of water by our pool pump. The pool guy said the leak was not coming from the pool. David was sent to inspect the leak. After about 15 minutes, he discovered the source of the leak to be coming from the direction of a water fountain that is attached to the pool. But the pool guy said the leak wasn't from the pool equipment! David asked if we had anything else back there. I mentioned we had a drip line for a tree planted behind the fountain. He went to the sprinkler device and turned on the drip line. I was shocked to see it gush water like an out of control fire house. How much do we owe ya? I asked. He said we didn't owe a dime. Not bad for taking half an hour of his time to find the exact source of the leak.
He was on site, Discussed what he was going to do. Then did it. Very nice to talk with and was there 20 minutes.
Have been using Lawson plumbing after bad experience with the other companies and have always been very pleased with the office staff and technicians prices are very reasonable will continue to use them
Denise and Glen Patterson
3 years ago
Just wanted to give a shout out to Glenn for coming out to the house we rent and diagnosed the problem and replaced the water heater with in a 2 hour time frame. He was very friendly and we appreciate you having people like him that you employee..
I had my toilet removed for new flooring, so I just needed it reset. Harley showed up, apologized for being late, and proceeded to give me a price. To set my toilet was $506 and he used parts I had, that were left by the flooring company.So, this highly over inflated price was for his time. Just his labor to remove and replace 3 parts, clean up under the base, hook up the water, set the toilet and caulk. I had 2 other quotes for $159 and $185 but went with Lawson. Not sure why, except he was here, and I wanted it done or maybe I'm just a glutton for punishment. Had I been strong enough to pick up and carry my toilet, I could have set it myself. Extremely overrated and over inflated. I gave 2 stars because my toilet is in.
I have used Lawson Family Plumbing on multiple occasions. Each time they were on time with good communication. They explained everything very clearly. The personnel were friendly clean and ready to work. They solved my problem quickly each time too. Lawson Family Plumbing is welcome at my home anytime. Scott
Jb Chavarria (Major JB)
a year ago
Knowledgeable tech got right to problem and fixed it no wasted time no frivolous costs just plain old professional plumbing!
Michael Williams
6 years ago
The company wasn't able too finish the job but actually accommodate me in another way. Mr Lawson actually called me.. and came up with a solution to the issue.. and the results were are completely satisfied.. once again thank you
James Christian
2 years ago
Dylan came out after hours to help us with a draining problem.
He was very courteous and knowledgeable!
I really appreciated his professionalism!
I highly recommend them for your plumbing needs!
Katie Bargetto
a month ago
Harley was our plumber and he confidently and professionally solved our more complicated plumbing issue. This was our first time using Lawson and I’m impressed.
Dylan was amazing! Not only was he on time, courteous, speedy and got our new beautiful faucet installed after removing an old very rusty faucet, he is the nicest guy you will ever meet! Seriously. What a pleasure to work with a nice plumber. Thank you Dylan!!!
Tanner from Lawson family plumbing fixed our water heater. He was transparent with what problems he found, explained what needed to be done, explained what the cost would be. Answered all questions and did an excellent job. Would highly recommend
Gunther Ultrabolt Novacrunch
6 years ago
Kevin arrived at 9:10 and had our leaky water heater fixed by 9:30. Absoultely thrilled with the service and cost. Look no further. You've found your plumber.
fred niedermeyer
8 months ago
We are very pleased and satisfied with the performance and quality of work done by Lawson Family Plumbing. Harvey, the plumbing specialist was very polite and knowledgeable. He completed our installation according to the scope of work in our proposal. He took the time to explain everything to us as he completed the various installations to ensure we were totally satisfied. He did an excellent job installing our bathroom and kitchen faucets along with two wall mounted toilets. Upon competition he inspected everything was clean and in perfect working order before he left our home. We would definitely hire Lawson Family Plumbing again for our next plumbing project.
The telephone lady taking my calls are awesome! Very helpful! The gentleman that came out last to reset my tankless was so efficient and personable I would love for him to come back any time! The field rep returned my call and is looking into if my warranty can be transferred! Definitely an all service company!
Thomas Freestone
7 years ago
The dispatcher was friendly. Toni did a great job eventhough it was late on a Saturday evening. I would recommend Lawson Family Plumbing for your plumbing emergencies.
I called yesterday afternoon and they were able to set up an appointment for the next morning. Chris was very personable and very knowledgeable on what he was doing.
Unfortunately our sewer line collapsed (50 year-old+ cast iron pipe) and needed replacing. The specialized work required to accomplish the task was completed on-time and to the quoted cost. However, on completing the job we had a large portion of our sidewalk that needed to be replaced. Unfortunately the plumber who replaced our sewer line also made the concrete repairs. He is an extremely qualified plumber but a terrible concrete finisher! Not formed, slump pour, brush finish. Ugly and terribly unsafe. After voicing our concerns Lawson contracted with Alfredo Concrete Jobs who then demolished the original concrete work and then completed the new sidewalk to perfection. We applaud Lawson for recognizing and responding to our concerns. Great service recovery!
Elaine Blunck
4 years ago
Six-star experience. Lawson Family Plumbing was pleasant, helpful, on time, intelligent, quick, clear in its communication, and reasonable. Will definitely call again if needed. Thank you, Lawson! Highly recommended!
Kathleen Pettycrew
a year ago
Shawn was on time, very professional, polite. The job was very difficult but he was able to install all parts. He left the job clean. I couldn't be more pleased.
Stephanie Thompson
a month ago
We had an exceptional experience with Rob from Lawson. He was incredibly responsive, goes above and beyond and was very efficient in solving our problems and always on time. I highly recommend Rob for his outstanding service.
They were here in a few hours and very good communication. The work was very high quality at a reasonable price.
Sarah Gossett
7 months ago
Replaced our old softener with a new one. Installer was on time, polite, The connections that were welded are sturdy and look very long lasting. He explained the system and made sure the first cycle ran with no problems. Highly recommended.
Allana Saunders
3 years ago
Very happy with our experience with Lawson Family Plumbing. The person I spoke with on the phone, as well as the plumber who came out, were very nice and professional. Even when everything went wrong that could have while the plumber was here, he kept a great attitude and did a great job! We will definitely use them again, and refer them to others!
Excellent service I would highly recommend this company.
Tavia Mckenney
a week ago
The guys that came were great. Told us what was going on, what to do after and told us what needs to be done
The technician called to let me know he was on his way. He arrived when he said he would be there. He was very professional and knowledgeable. He was able to identify the issue and knew exactly what to do. If you are looking for a cheap plumber, this is not the place. If you are looking for expert plumbers and professionalism, then you need to call Lawson Family Plumbing.
Very professional. Kenneth is a very good 1st contact person. All repairs completed and look good
Jacob Shotwell
a year ago
I can't say enough good things about Lawson Family Plumbing. I've had them out to my newly purchased home a few times and they always knock it out of the park.Their guys are clearly experts in their field and the prices are surprisingly reasonable for such a high standard of excellence. I definitely recommend them!
Our technician, David, was very professional, knowledgeable, and
kind. He provided great service and some helpful advice. Have
used Lawson Plumbing service times throughout the past few years,
very pleased with the service their company provides.
Very responsive and professional staff!
Christopher Fowler
4 years ago
I've twice had Lawson out to my house for plumbing work. The first time was a few months ago when I needed some minor work done on my shower. It was no big job but their professionalism and courtesy stood out to me and I made a mental note to remember them in case something more troublesome should come up. Yesterday was unfortunately that day when my water softener exploded and flooded my house. Lawson came almost immediately and installed another softener with astonishing speed and efficiency. Throughout the process they were prompt, reliable and communicative. A+ all around.
Brian Kenney
2 months ago
Very pricey!
CJ identified hot water issues & readily took care of all functions that took care of problems having proper temp at all locations. Additionally, He set the hot water heater accordingly . He explained so we understood what was happening to be causing our hot water situation. Also explained in detail why the washer was not flowing out & gave us 3 options to remedy the situation. He certainly was very honest & not out to say spend the money - - after hearing the cost factor for the 3 suggestions, we decided with the cheaper route & see where that leads. We really appreciate his honesty & communication. We will be asking for CJ again should the need arise.
The person who completed the work for me today was Darrell. He was friendly and did a great job. The price was also very reasonable. If i need something done in the future, i will definitely be using this company again.
Thomas DiLella
a year ago
David the technician was excellent! On time, professional and friendly. We had a good time just chatting away while he cleared my drain problem. He worked very efficiently and was done quickly. He left a clean work area and my drain problem is not a problem anymore. Thank you!
Julie Roskamp
2 years ago
Dave Brebner
3 months ago
Fantastic service, our plumber of choice now.
fast service,,, quick and easy ,, and very inexpensive,, thk u !
When I called to have my water heater replaced, they gave me an arrival window but they were unable to meet that time due to issues with another job. Even though they did not finish until after 9pm, they still showed up and completed the job, staying until after midnight. They can't control issues when they show up but coming so late and completing the job that night was greatly appreciated.
I recently had an issue with a leaky toilet and discovered some unexpected issues. I called Lawson's Family Plumbing based on reviews from Google. The technician, Mike, came out and examined the issue, which ended up not being a major problem.The upfront and honest communication from Mike saved me quite a hassle and money. I would be worried about another company overcharging or making a bigger deal out of a small issue. Thanks to those at Lawson Plumbing for helping!
I purchased a new tankless water heater in November 2020. I was not getting any hot water and could not find the info for the company that originally installed it and called another company to assist since I was in a rush to get it fixed. To my surprise the tankless heater was dead and needed to be replaced. I tried to go through the warranty process with Navien and it was a nightmare getting someone to assist. When they finally responded a few weeks later, they blamed the original company that installed the tankless heater stating their installation was to blame.I found out it was Lawson Family Plumbing that originally installed the water heater and was preparing for the worst. Which I thought would be weeks of back and forth with the tankless manufacturer and Lawson Family Plumbing over fault. Joe came to my house, inspected the water heater and let me know that although it was not the original installation that caused the issue as Navien suggested, they would replace the water heater without additional cost. I was floored at the accountability even if they weren't fully responsible for the water heater needing to be replaced. Lawson Family Plumbing went above and beyond with their professionalism and timeliness in getting the water heater replaced in 24 hours (which I was incredibly thankful for since I had family in town visiting my home). This was also timely as I was laid off from my job earlier this year and not in a financial position to pay for a new heater and installation. Thank you to Joe, Nick and Lawson Family Plumbing for everything you did. I could not imagine using another company for my plumbing needs based on my experience. I am eternally grateful!
I would not use any other plumbing service. When you find the best keep them as I did. The grass is often brown. They are competitive in pricing. They alway show up. If you have an emergency you can count on them. My name is Sam Lasco and I fully endorse this business as a gold star premium business. BBB see them as an outstanding business. They also received numerous rewards for thier services in the community.
Stephen Rogoff
5 months ago
Jeff provide quick service. Very informative, as I asked 20 questions while he worked. He repaired the water leak just after the meter. He replaced 2 completely rotted washers and fixed the leak in 15 minutes. Price was very fair. After another ridiculously high estimate from another company, that did not even attempt to properly diagnose the problem, I can assure you that I will always call Lawson Family Plumbing from now on.
Patricia Likins
a year ago
Lawson installed our RO system, fixed outdoor faucet and some other smaller issues. They are always professional, cheerful, informative, and prompt. Their prices are super reasonable. I am so glad to find such a great plumber!
kurt schultz
11 months ago
Lawson Family Plumbing is a great company to have work done. Sean the technician is very professional and honest about what's being done. They are always accommodating and flexible with their scheduling. Highly recommend them.
First time customer and very impressed! High quality work by Tanner on an outdoor plumbing system repair! Definitely recommended, and we will certainly use them again.
Lawson Family Plumbing was very responsive to our water heater need. Harley was professional, courteous, and knowledgeable about advising us on our options and next steps. I highly recommend Lawson.
Quick clean and professional
So far, I am very thankful that I called Lawson Plumbing. As a single mother and first-time homeowner, I am always scared of being taken advantage of when it comes to things like this. Tim took the time to explain everything he was doing step-by-step even down to pointing out what I was looking at on the camera screen. At first, I was panicked when I found out the extent of the damage we saw. Tim was very reassuring and kind when he explained the process (even threw in a few jokes to make me feel better.) He answered my thousands of questions thoroughly and patiently. When he left, I felt like both Tim and Lawson Family Plumbing had my best interests at heart. I trust them to help me through the large project I have ahead of me. :)
Nadine Cafuir
5 years ago
Very happy with the service we received from Darrel. He was very thorough and informative. We'll be using their services again in the future.
I was very impressed with the plumbing service I received from Lawson Family Plumbing, Inc. Especially the Plumbing technician, Jake Morris. He was always on time, very professional, and always made sure I was informed on the issues I had plus how he would fix it. The work was done over several days and each time what he said he would do was done with courtesy and workman ship. Our plumbing now works fine. I will definitely use this company again and recommend others do to.
Lisa Kosobud
6 months ago
Fast, efficient and great communication on getting to the root problem & laying out options. From the call to make the appointment to the plumber that came out & fixed the repairs. I would highly recommend Lawson Plumbing.
Arrived early and finished fast, very happy. Joe was fast and professional. Thank you Lawson.
matthew borgeson
4 years ago
Amazing to work with!
Marisa Brazil
4 years ago
Had a great a great experience with Lawson Family Plumbing. They responded to my water heater issue quickly and scheduled within 24 hours. Everyone I interacted with was courteous and professional. Thank you!
Lori Woolsey
2 months ago
Harley was my technician, i feel he went above and beyond for me, fixed outdoor plumbing issue, i thought it was expensive, but after seeing the excellent repair he did, i feel i got my money's worth, looks fantastic! Thanks so much Harley!!
Best home service experience I've EVER had--no BS. From when I first inquired about if they could help with our garbage disposal to when the tech left my house, the service was extremely prompt and knowledgeable. I had a Saturday appointment between 8-11 and to my complete surprise, the tech showed up at 8 on the dot. I honestly think this was the first time I had a home services company show up within the allotted time, let alone at the start of it. Highly recommend this company when your in need of some plumbing help.
Let me start by saying that when I called, the receptionist was polite and professional. She said that a technician would be arriving between 12- 3:00pm. At 12:00 I received a call from Kenneth, he verified my address and told me he was on his way. Kenneth arrived and was honest and professional of what I needed. Kenneth told me where I could go to by the hardware for the sink. I went to that location and the salesman asked who was doing the repairs. I told that man it was Larson Family Plumbing. The salesman said I would get a discount because he was familiar with that company and that they (Larson Family) were very good and reliable. I returned and gave Kenneth the hardware. Kenneth replaced, clean the bathroom, Kenneth was very professional, friendly and approachable. I found out that Kenneth's father was law enforcement. I have retired after serving almost 33 years with Phoenix. Kenneth discounted 10% for his service. I'm so thankful I found Lawson Family Plumbing on Yelp. I will recommend this business to anyone who needs Plumbing. Great job Kenneth, you represented Larson Family Plumbing very well, thanks.
Rob fixed our shower faucet problem. Some complications arose but Rob worked through it all, and even got help from co-worker Jason. Old faucet now looking and working like new.
Chris from the first visit was very thorough when looking at the issues and great with helping us find the best solution. The repair had to happen on another day and Jason and his colleague were just as professional and thorough in completing the job. Would definitely recommend!
I had a leak in my wall and Lawson sent a technician the same day and he was able to promptly address the issue and call out some other contractors to address the water damage, thank you!
Abigail Broderick
4 years ago
Very honest, reliable and willing to do the job right! We had a different plumber come out spent 6 hours trying to fix it and charged us $600 yet didn’t fix the problem. Lawson came out and fixed it right! Thank you!!
Great company, got scheduled right away. Reasonably priced. Would definitely recommend.
Roxanne Morris
a year ago
Jason is the one and only and the very best when it comes to any plumbing needs you may have. We request Jason when we have a plumbing issue and he does such a great job, not to mention he is very pleasant and really cares about the customer.
Great, quick service! They are definitely going on the recommend and who you call list.
I am very pleased with the service I received from Lawson Plumbing. Dylan was very professional, he clearly explained the steps of replacing the water heater, and made sure every question I had was answered. He did the same when he replaced the valve for water to the house, again making sure no question was unanswered. He and Cole are great assets to your company!I will definitely refer Lawson Plumbing and will use your services again!
Chuck Luton, Sr
5 years ago
Called on a Tuesday afternoon. They had an appointment on Wednesday. Kevin was very good at his job very conscience and careful. Very reasonable prices. I would highly recommend Lawson family plumbing.
Gary Anenberg
8 months ago
Called in to report my water heater was leaking. Dispatch got me in right away. Tanner came out the next morning and did a great job installing water heater. Was friendly, punctual, and handled the job like the professional he is. The price was fair and he made sure that everything was right before he left.
this is the second time we have used Lawson Plumbing they are honest and do a great job!! thankyou
Very nice personnel and were able to come to my house quickly!!! Good company!
Sean has been great each time I’ve worked with him. They stand by their work and have been great to work with. Quick responses, professional, on time, good value. Overall great company
Don was excellent and professional. 5 stars Thank You for an excellent experience!!!
Nicki Laureanti
a year ago
We used Lawson’s for a look over our plumbing after our home inspection. They were extremely helpful and knowledgeable. Then, after we bought the house, we used them for a sprinkler leak, which they did quickly and again were very helpful. We’ll use them in the future for any of our plinking needs.
Linda Reynolds
a year ago
Part of Home Depot install for sink/faucet/garbage disposal- 3rd visit since countertops weren't dry for first, and the sink clips weren't long enough for sink type the second time. Those were communication issues r/t my understanding of what was needed for install.3rd time was the charm and all is installed now.
I have used Lawson Family plumbing a couple times. They most recently replaced our water heater. Quick response and quick install. Nick S. is the best! Professional, knowledgeable, friendly and experienced.
I went off the Google reviews to find a plumber to fix a water leak with my main water line from the street to the house. Consistent with other reviews they resolved my issue and did so at a price that was better than their competition. They were friendly and worked to resolve the issue as expedient as possible. I will certainly use them again and will refer them to others.
Trustworthy family plumbing business, great service, fair pricing and always professional and polite.
Vic from Lawson Family Plumbing completed a new bath tub install, fixed a leak in the water heater supply and installed new faucet for the bath tub. None of this was easy but he completed these jobs with the highest quality of work. He was very considerate, kept me informed, and the pricing was very fair. Thanks for your high quality work!
I’ve used Lawson for multiple properties. They’re super responsive, which is critical as a landlord, and always do a great job. Highly recommended.
I highly recommend them. They were prompt and professional when they repaired a leaky pipe. I was charged a reasonable fee.
corinne chams
4 years ago
Excellent job, trustworthy company, and... on time!!!!
We were very pleased with the service provided by Harley from Lawson Family Plumbing recently. We live in an older home (mobile home), so the parts weren't as easy to find as they would have been in a newer home. Harley was not to be deterred. He returned to the warehouse twice and found what was needed to stop the annoying drip in one of our bathtubs.So glad we found Lawson Family Plumbing. We'd definitely call them again!
Christopher Fain
a year ago
I use them for all my plumbing needs. Professional, reliable and the do good work.
Glenn Williams
a year ago
Chris was on time and very helpful! We discussed options and came to an agreement quickly. I will use Lawson Family Plumbing for all my plumbing needs
The technician came out and was very fast, polite and really seemed to know whatever was doing
Bob Edmonson
11 months ago
Arrived promptly, assessed the damage, diagnosed the cause, made the repair, and referred me to a repair/restoration company. All in one afternoon. Excellent
quick and precise as usual. he had the issue figured out before i finished describing it. theas guys are always good
Doug & Erika Hazen
7 months ago
Easy to do business with. Prompt response and professional and honest service. This is our go to plumber for all issues moving forward.
Anita Daghestani
a year ago
These guys are top notch! From the first call, to setting the arrival time, keeping you posted on their arrival, through the work getting dine. Professional, polite, friendly, and courteous!
Shawn Rutledge
11 years ago
Lawson Family Plumbing are honest and super quick! Our water heater went out I spoke with Jeff. He was able to come out the same day, in the evening even(after 6pm so I didn't have to miss work - with no extra fee!), and quickly fixed what was luckily a minor issue for just the very reasonable trip fee. Even if it hadn't been such a quick fix, his hourly quote was still far below the bigger companies I called! I would happily recommend them to anyone. Thanks!!
Virginia Allen
a year ago
The whole house water filter was leaking though it had only been installed a year and half. The appointment was kept on time, actually ahead of time. There was some question whether the leak was from the pipe connections or from the unit. It was decided that I would go for a possible replacement unit while the old one was being removed. Upon my return the old unit was off. Then we decided to try to reconnect the old unit. The reconnection worked saving me the cost of the unit. I received professional service and would call Lawson Family Plumbing again if needed.
Craig Gibson
11 months ago
Kenneth was a tremendous individual and a professional technician with Lawson Plumbing. We had our filters changed on our RO, new garbage disposal installed along with a new cartridge for our bathroom sink. Highly recommend Kenneth and Lawson Plumbing. Thank you!
Janice Morari
8 years ago
This company is awesome! After noticing my drain pipe leaking under my bathroom sink, I researched plumbing companies and because of all the positive reviews on Yelp, Google and the A+ rating with BBB, I gave Lawson Family Plumbing a call and Steve, the plumber, was here within 15 minutes and replaced it very quickly. Because the pipe was very rusty, it broke off and some of the threads were left behind. He worked hard at it to remove the rest of the threads so he wouldn't have to tear into my wall making it more costly for me. He was polite, highly qualified and very professional. The cost was very reasonable and I will be using them in the future for all my plumbing needs. I highly recommend Lawson Family Plumbing to anyone who needs a plumber.
Jacob Pobstman
a month ago
Allison Mitsueda
a year ago
I honestly don’t know if I’ve ever had such a good experience with a plumber or any tradesman like this before. Donald was truly and absolutely wonderful. He was sincere, kind, respectful, and most of all, he was eager to help and explain everything. Donald did an amazing job and went above and beyond my expectations! If you are looking for a honest, informative and hard working professional, look no further. I know I’ll be calling Lawson Family Plumbing just to request Donald again!
Tricia Gipson
11 months ago
Nabil Abdallah
5 years ago
We have been in AZ for the past 4 years and went through many mediocre to lousy companies.our water heater that we have bought from another company and was 3 month old was not working, the original company APS gave us the run around and wanted us to call the warranty company to come out to have it fixed, till a friend of ours recommended Lawson Family plumpbing, what a surprise, from the moment they answered the phone to scheduling the appointment, for the next morning, the tech Kevin was so friendly and kind and patient, diagnosed the problem and had it solved at no time, saving us hassle and expense.I could tell you that they have a customer for life from us, we highly recommend Lawson Plumbing to everyone, do not waste your time and money by Giotto any other company.
Knowledgeable, timely and quality repair.
Joe was our technician
Lawson plumber Stephen did a great job replacing filters on our Reverse Osmosis unit. He was professional, knowledgeable, friendly, and fast.
jayson brightwell
4 years ago
Tim has been to my house a few times and each time he was professional and knowledgeable. Highly recommend Lawson Family Plumbing.
Russell Ludwig
4 years ago
Quick service, friendly and at a good price. Toilet broke from the install the next day but was resolved with a new toilet without any hassle.
Tanner Farnsworth
a year ago
Stephen came over yesterday to fix a plumbing issue we’ve had for about 2 weeks. To say he was kind is an understatement! He was very polite and respectful, as well as knowledgeable. In and out quickly. I’ve never asked for a card from someone who has serviced our home before, but yesterday I had to. 10/10 I’d recommend him to everyone needing plumbing services done! Will request Stephen again when needed!
Marie Mitchell
5 months ago
They couldn’t have made the process of replacing my old hot water heater easier. Same day, great communication, fair pricing and they take the time to answer any questions you have. Awesome experience, will use this company in the future for plumbing needs.
Dana Chaffin
8 months ago
Very professional and patient. We’ve been using Lawson Family Plumbing for years and always get someone who is very skilled, gives alternative DYI solutions to do instead of paying for them to do it (some we’ve taken and others we’d want a skilled plumber to do). Overall an excellent experience every time. Highly recommend.
Lawson has done work for our family at multiple personal residences as well as some rental properties. We continue to use Lawson after many years because they do great quality work, their team is top level of professionalism, and their customer service is excellent. Highly recommended.
Ramon Barraza
6 months ago
Harley was pleasant, prompt, efficient and very informative.
Our technician Donald assessed everything and gave us an itemized list of repairs. The quote was free and the removal/install only took about 2 hours.Customer service over the phone and in person was great!
Patti Adamovic
a year ago
Called later in the day on a Wednesday, they were able to schedule as early as an 11a-1p block the next day. Technician showed up about 11a, figured out the issue with the water lines and fixed them / replaced some items quickly and efficiently. Well worth the piece of mind that the repair was done correctly. Explained everything that was wrong and what was fixed.
rikke nielson
4 years ago
one of their trucks cut me off and nearly ran my car off the road
Technician was very helpful and professional. I sincerely appreciate his help with my tankless water heater.
Barbara Wolfe
3 years ago
We've used Lawson Family Plumbing twice. Once to replace a faulty valve in our shower and the second time to replace the flange for our toilet. Both times they responded quickly and completed the job with no issues. Very, very pleased. Definitely my plumber going forward!
Excellent company!!! Technicians Mat and Kevin were very knowledgeable regarding our logged shower and toilet. They were able unclogged it within minutes. Will highly recommend this company and will recommend instantly!!!! EXCELLENT!!!
Lawson removed a faucet from my guest bath that wouldn’t come off. They also replaced all the shower trim. The folks from Lawson were in and out in 10 minutes.
Haven't used them, but I did want to write a review about one of the drivers on the road. Perhaps maybe informing your employees you do represent a company and to be professional on the road would definitely look better for the company. i never heard of Lawson plumbing, the first time i did (today 10/9/17) around 1-2:15pm, was when i was cut off on Camelback heading West towards the I17 by one of the company drivers/vehicle. I had to slam on my brakes because it was a very unexpected cut into my lane. Maybe i wasn't going fast enough? I don't know, I was also in my work vehicle and go the speed limit. However, this driver who was behind me, suddenly got in front of me and I don't recall even a blinker to inform me of this sudden transition into my lane. I just didn't think it was professional and shouldn't be cutting in and out of traffic causing others to slam on their brakes. I am sure the company is just fine, just wasn't impressed by this driver.10/24/17 Appreciate the owner's response on my review, this is taking ownership and responsibility and it's highly respected.
This is the 3rd time I’ve used this company in the last year. They are priced in the middle range but they provide superior service. I have a home warranty company that sends out plumbers that I wonder if they’ve been on a bender the night before or if they even just got out of Plumbing school and are unsure of what to do. Not so with Lawson Family Plumbing. There’s something really said about supporting a family business in this day and age! They do a very good job in my experience; the plumbers are very clean and they clean up after themselves and they are very detailed oriented and they do a very nice skilled job. I committed a fatal error and I tried to save a little money by hiring a grifter off of next-door and basically after he hacked a big hole in my wall and cut through a waterline two times and then cut my vent pipe I stopped him and I called Lawson Family Plumbing in a panic. In an effort to try to save money by going with somebody less expensive I ended up having a disaster on my hands. Imagine how thrilled I was when Lawson Family Plumbing sent out a senior plumber named Jeff. Jeff was professional polite and most importantly very skilled he fixed the problems created by the other person and went above and beyond what was required. This company has several master level plumbers who have a lot of experience and I can assure you that in comparison to the one sent out by my home warranty company or the ones I’ve hired off of next-door they are supreme. I love Lawson Family Plumbing because they will come out and give a free diagnostic assessment and estimate hardly anyone does that anymore and it’s sets them apart from the competition. I also find their technicians to be very clean cut and trustworthy and I have left them in my home and supervised in the past and they have taken great care to clean up after themselves and done a great job. I’ve also referred others to Lawsons Family plumbing and they have been happy with their work!
Solid work clearing shower drain and replacing old worn shower nobs. Called in advance of arrival and arrived timely. Completed work efficiently and professionally.
Gabriel was the best! He was so pleasant and professional. He explained the problem, so that I could understand what was wrong. Also, didn’t leave a mess. Pricing very fair. My go to plumbing company, from now on.
Can't say enough about Lawson Family Plumbing! I was in a bind after trying to use another vendor and Jason and his tech came to my rescue. Quick to respond and get to the home and Service was great! Highly recommend Lawson Family Plumbing!
Richard McDonald
a year ago
I had a one year old Rheem water heater fail on Christmas Day. My tech Donald spent hours on hold ordering the defective gas regulator. No follow up from the manufacturer. New Year’s Day comes and goes no hot water. I can’t imagine a manufacturer being so non responsive. I finally gave up and purchased a new unit. The Lawson Family team and specifically Donald came the same day, late at night and installed my new water heater. Not a Rheem. Lawson Family Plumbing is my go to recommendation for all plumbing needs in the east valley. Thank you Lawson and thank you Donald.
Matt Williams
11 months ago
Nick is fantastic! He knows what he is doing.
Sean was very thorough, neat and experienced. Sean handled the minor challenges with this job with no problems.
Andrew Higgins
4 years ago
Excellent service, Joe and Bill were knowledgable, informative and friendly. They didn't sugar coat anything on the inspection, it was blunt and no nonsense which is what i want when I get plumbing inspections on potential properties. A+
Nick was on time, courteous, and extremely knowledgeable about the plumbing issue. I highly recommend not only Nick, but the Lawson Family Plumbing company. They are always honest and provide great customer service.
Excellent service. I highly recommend to all.
Kathy Cramer
11 months ago
Steven came out to replace frozen shut off valves and cap off a floor drain that was possibly emitting sewer gases. He had to make several trips to get exactly the right parts, but each time was scheduled, he called prior to arriving, and was promptly on-time. He was a joy to have perform the work, very courteous and professional. The scheduler at the office was very pleasant and professional, answered the phone on two rings and set up the appointment within a timely fashion. I was searching for another plumbing company and found Lawson Family. My prior company never answered the phone, if it was answered it was by a messaging service and never received call backs. I got my plumbing issues resolved and found a new plumbing company... thank you Lawson Family!
Cathy Raber
11 months ago
Gabriel was assume. Showed up early jumped right in and got the job done. Will be using Lawson Family Plumbing again. Great customer service from the get go. Thanks everyone!!
Sue Schmidt-Mjelde
7 months ago
We had a blockage between the house and the city sewer line and were unable to flush the toilets. We called Lawson Family Plumbing around noon on a Friday. They didn’t have any regular hours appointments available but we got the first after hours appointment. The plumber arrived by 7:30pm and had the clog cleared within half an hour! I am very pleased with the service and will not hesitate to use them again.
I've used Lawson Family Plumbing more than once with good results. I even recommended them to my in-laws when their gas water heater was leaking, and they came out right away. Randall replaced the tank, explaining what he found and what needed to be done. Our folks were pleased with the professional care and quick service. Would continue to recommend Lawson Family Plumbing to anyone in need of plumbing maintenance or emergency service!
I can not recommend Lawson Family Plumbing strongly enough!!! Addressed our plumbing needs efficiently, effectively and they were appropriately priced. Our technician, Randall, went above and beyond on both visits to our home. They made me feel like I had been a customer for years! Would highly recommend!!
They advertise free estimates but that is not true, you have to take off of work which costs you nor will they do Saturdays for quotes. Just a bunch of BS if u ask me. I called them because they installed a shower for me in my daughter's house and did a good job since they are making it so difficult to get quotes from them they can forget it. There are dozens of plumbers that can do the job as good as them and will take my money.
Michele Valenzuela
3 months ago
Lawson serviced my home in a time of an emergency. Their customer service, communication and timeliness was excellent! I would contact them again if ever needed.
I have used Lawson plumbing at my previous home and my new home. They are the BEST. They have done large jobs like pull my bathtub and small things like replacing a faucet. Everything done perfect w on time. Professional office staff and amazing knowledgeable service people. I would recommend them 100%
Bridget Gundy
10 months ago
They are very professional and honest.
Did a great job.
Thank you
Chris was on time and very professional. He explained everything and was great to work with. I would recommend Lawson Family Plumbing to my friends and relatives. Thanks you for your workmanship, it was excellent.
Karina Staudenmier
4 years ago
Lawson Family Plumbing did a great job on a recent bathroom renovation for our business. They're affordable while still providing high quality service and work!
Fantastic company. From polite and affordable. Great value
I hired this company months ago to perform the plumbing portion of a bathroom remodel. Price was great, but the get what you pay for absolutely applies to this company. The tech blew the measurements for the rough in of the fixtures, this caused them to have to come back. He moved the items and everything we thought was fine. The remainder of the other work was completed, we called Lawson to come out and install the fixtures. When I came home that evening we had three leaks that where left to cause damage to my home. This was back on 11-24-20, since then we have been scrambling and trying to get the work redone with them as they caused the damage. Not to mention our shower head arm hit the ceiling and actually caused the arm to bend. When shown to Mike he stated it was our fault for not showing them how high to set the shower valve; sorry but you are the professionals who did not follow the installation instructions from rough in. The toilet which was new and they assembled leaked, was out together wrong. Two of the supply line connections under the sink where leaking as well. Communication was terrible on their end, no responses to email at all. Files a review on Yelp and with in ten minutes (8:30 pm) received a voice message from Vik inquiring as to why I would leave a bad review. Everyone who has come to our home that has been sent her by Lawson has had to have everything explained to them again. We have been very reasonable in trying to resolve the issues we are having, unfortunately this is dragging on just a little to long for us. Most current is their vendor has to repair our vanity due to the water damage. They want to pick it up on next Tuesday to rebuild it; this process with take 7-10 business days. Today I get an email from Vik requesting to come in and install the plumbing fixtures on next Wednesday. He obviously has not communicated with his vendor again. During the time the owner has been included on the email strings and has seen his employees lack of ability to resolve the issues; he has never reached out to us although back on 11-24 we where told he would be calling us on 11-25. As it stand now, best case scenario we may have sour second bathroom back in four weeks, that will be close to four months to correct a failure on their part. Stay away from this company
Mary Ann Walsh
a year ago
Service was outstanding. Joe was on time, efficient and professional. He explained everything to me and made sure I was comfortable with the I install. He worked hard in the heat of the garage. Bravo!
My hubby used to take care of all the plumbing issues and on the anniversary of his death of course the shower faucet went in the blink. Michael came out repaired it and left my bathroom in better shape than he found it. He was super knowledgeable and made a very stressful situation for me no big deal. His price was very reasonable and he took the tome to educate me in other projects. As a widow I really appreciate not being taken advantage of. I felt like I was dealing with family. Will definitely recommend Lawson to my friends!!
We had an ongoing issue with a toilet that Lawson Family Plumbing installed. We had to contact them on multiple occasions to come and try to figure out what was going on with the toilet. Each and every time they were very professional and super customer friendly. They never made us feel like we were being a nuisance...on the contrary...they were always positive and quickly responsive. In the end, it appeared the toilet had a defect and they made it right. The most recent person to come to the house was Sean and he was exceptional. Friendly, professional, and competent. We highly recommend Lawson Family Plumbing.
Meghan Sutherland
11 months ago
I found Lawson Family Plumbing via Yelp, and they live up to their great reviews! They were quick and responsive, honest about their quote, and very friendly. Harley was able to come out within a day or two and explained everything to us, every step of the way. They were a great company to work with!
Shannon Dalley
a year ago
They were great. They showed up early, gave me an estimate for free, gave me an honest assessment of what could/could not be done and gave me a quote. They got the job done within 10 minutes. I would use them again.
I can’t say enough. They were great. My wife and I already told our parents that if there’s and issue, to use Lawson.
They did an inspection of my toilet for leak and the ceiling for the water damage. They were very thorough and professional. I am happy because they were very accommodating. Very happy with the result.
We had an excellent experience with Donald who was professional, knowledgeable, and skilled. We had over six different companies come by to give us a quote for our freestanding tub installation and faucet installation and Lawson family plumbing was by far the most competitively priced in addition to providing excellent service. We would without a doubt use them again!
Tyler Snowden
4 years ago
Tim was helpful and friendly. The job was done well and he answered all of the questions I had about my reverse osmosis system. The price was fair for the expertise and knowledge that Tim at Lawson Family Plumbing provided.
Was so impressed with this company for plumbing issue, especially their service tech Kevin, that I had them do my two partial BR remodels. Once again they were fantastic. Kevin was awesome! He was on-time and if running a little late he always communicated with me. He was polite, cleaned up any mess that was created, and very skilled. He worked to save me money where he could. Felt very comfortable leaving him in the house without my being there. Also, no surprises in the end - held to the estimate to the penny. It's hard to find workers today that really care about the quality of their work and doing the best they can for their customers. I wholeheartedly recommend this company and if you can get Kevin you'll have the best.
Steven Dallas
2 years ago
If you don't have Lawson,
Your missing something.
Andre Allegri
2 months ago
Great Job
Lawson is very responsive and easy to deal with. I would highly recommend them to anyone needing repairs and or help.
Kristofer Kumfert
a year ago
Fantastic sales, installation, and follow-up experiences with this company. Very friendly staff and never trying to up-sell (they talked me out of features I thought I wanted). They’re just the kind of old fashioned firm looking to secure their business with relationships, and not transactions. Love these guys!
Deanna France
5 years ago
I have been working with Jeff on multiple issues and he has been great! I postponed getting all of the little things done, so it has turned in to several visits. My husband is so pleased he just asked for the phone number to handle our business needs.
I called the evening before and they came the next day on time and installed the new garbage disposal in less than an hour. He came prepared with a new disposal so I didn't have to wait for one to be picked up from a plumbing supply store. I have used Lawson Family Plumbing a lot over the years and have never been disappointed.
He installed an r/o system and reinstalled a flow monitor in its proper position
Kerry Clinite
10 months ago
All I have to say is Lawson Plumbing is amazing. I worked with Robert and he was so knowledgeable and kind. Treated me like family. He was always communicating what he was doing . He had to come back to finish the job and he rearranged his whole schedule to accommodate me. They are fair price for their work and HONEST Which as we know is far and few between. So if you need a plumber call Lawson Plumbing their amazing .
Keri Rhinehart
2 months ago
I was expecting to just receive a quote and instead my issue was fixed quickly! Tanner was my Plummer he was courteous, professional and incredibly knowledgeable! I couldn’t be happier with the service or the price.
Gabriel was great to work with. He was on time, knowledgeable and cleaned up afterwards. This company is very fair and trustworthy. Highly recommend using them.
I needed to replace my water heater. Called Lawson Family Plumbing and they promptly scheduled an appointment. Tanner arrived on time and explained what he was going to do and the cost. Everything went smoothly.
Daniel Rivera
4 weeks ago
Are you a homeowner of an older home? Aside from suggesting you make sure you have good flooding insurance is also make sure you have what they call Tear out coverage. If you can get it through another insurance agent, see if they will actually cover your sewer lines. I learned a lot about homeowners insurance the hard way, unfortunately.The bright side is, it was a major project, and it came in under the quoted budget! Who does that these days? Great company. Would recommend.
Rodney Crumpton
7 years ago
Nothing but great things to say about this company. I've used them for several years because of their positive reviews on Angie's List. I'll never use anyone else now, and what a relief that is. Now if they only did landscaping!
Great customer service and quality products at a competitive price. Highly recommend.
They provide great service at a fair price. We are very happy with our kitchen sink and faucet replacement.
Jake was here early, was professional, competent, and was kind enough to answer all of my questions. Would definitely use they again.
Exemplary and efficient service from the first phone call (thank you, Charlene) to the onsite technician. Mainline sewage clog on a weekend was handled with the utmost timeliness, courtesy, skill, and professionalism. Thank you, Nick, for resolving the issue and being a delight to work with.
A sink in one of the bathrooms in my office stopped draining the water. When I called Lawson Family Plumbing I talked to Tanner who was really patient in answering all my questions and letting me know how the process goes to have a plumber come out. He was very accommodating to my schedule and made sure that they worked around my availability. He scheduled Kenneth to come out. He gave me an hour window of estimated arrival and told me Kenneth would call when he was on his way.The day of my appointment came and Kenneth called me to inform me he would be right on time. And got there exactly when he said. He was great! He looked at the problem and was able to give me an accurate quote right away. And had the job done in around 30 min. He answered any questions I had. I am very pleased with my experience from start to finish! If I had to have plumbing come out to my office again I would specifically request Kenneth.You can tell when a company really cares and values their customers rather than just seeing us as a dollar sign. I will forever be a customer of Lawson Family Plumbing.
Gabe Garrido
8 months ago
I needed urgent help to fix a major clogged kitchen sink in my house during the holiday season and Lawson Family Plumbing addressed/fixed it a timely manner. They provided me with the best quote, we’re very professional and friendly, and fixed it with no issues. I’m very happy with everything!
Destiny Lynch Guarino
2 years ago
The sink in our woman's restroom at my company was really clogged, We have used Lawson family plumbing before and they were great so we obviously had to call them back. Tanner came on time, He called me on his way, and he finished the job really quick!! He also had wonderful customer service!We recently had a piece inside a toilet in another restroom break, since he was here we had him look at it and he was able to tell us what it was right away. Since his service was so great we scheduled him to come back and fix that for us as well.Highly recommend Lawson family plumbing and anyone else I know who has used them has loved them too!
Matthew Houston
5 years ago
Great experience! Joe was quick, efficient, professional, friendly and communicative. He fixed both of my toilets and had them working like new in no time. I highly recommend Lawson Family Plumbing!
Judith Gordy
11 months ago
Diagnosed problem and took care of it promptly.
Craig Boswell
10 years ago
A good company perhaps, but you pay the extra for my family to yours. Other companies equally qualified all will do it for less.
Donald was very professional, kind, prompt and finally, he explained everything to me during and following the water heater install. I would love for all of my home tech were as nice as he is. I would also like for my future repairs/installs were done by Donald. He deserves a huge raise!Thank you Lawson FamilyJan Moreci
Eric Brombaugh
a year ago
Old, corroded washing machine cutoff valves replaced quickly and competently. Required some drywall cutting and pipe work. Fast, friendly and reasonably priced.
This is our third time using Lawson for different projects. They are highly professional, courteous, reasonably priced, and prompt. The lady said the plumber would at our house between 4 and 7 PM, and he showed up exactly at 4 PM. Now how often does that happen!We have lived in several cities over the years and we’re happy to find Lawson to take care of our plumbing needs in Phoenix. The could have charged us for a new part for our hot water heater which is just out of warranty, but they didn’t. That’s the second visit in two years without a charge. Amazing!They are a five-star company!
Outstanding service and professionalism.
Yesterday I had a plumber come by from a competing company regarding a leak and I had absolutely no confidence in the plumber himself.I called these guys and out came Tanner. Tanner was personable, professional, and I had confidence in him knowing what he was doing. I had him remove a mixing valve and reroute some pipes. It’s very likely I will be calling these guys again and requesting Tanner for future plumbing issues. 👏 Thanks Tanner!He did advise me that they wouldn’t replace my tankless down the road since I do not have a water softener (I hate the feeling of softeners). I do my own flushes on my tankless at least once a year and take great pride in keeping it running! Hopefully I can change their minds and get a quote when the time comes…
Mike showed up on time, answered all my questions, told me what he was doing, and did good work for a reasonable price. Can't ask for much more.
Jeff Hoffman
9 months ago
Did a great job
Lawson Family Plumbing is fantastic- they are the plumbing company I’ll use for anything I need in the future. I called because we had low water pressure in our guest shower, and Kenneth was able to come out the next day to assess (for free). Initially, we thought the shower cartridge needed to be replaced, but when Jake came back to do that, the water pressure still hadn’t come back fully, and we realized it was the shower valve that needed to be replaced (a bigger job). Not only did they not charge me for the cartridge part/labor (close to $300), Jake was able to come back a few days later and did an impeccable job replacing the shower valve. He was personable & professional…and Lawson was so helpful with scheduling- all of this was happening during the week between Christmas & New Years and they didn’t miss a beat. more than satisfied with the work, the service from Kenneth & Jake and the great communication at Lawson Family Plumbing. Thank you!!
Was referred by a family member after our hot water heater started leaking. I got an appt in the books and they had someone out at our house within a day and a half. They also took details about our old water heater so they were prepared for whatever was needed. The plumber was super sweet and so was the scheduling person. Definitely would recommend! :)
Gail Kohnhorst
a year ago
Very fine thank you very much Brandon 😊.
Came when promised. Plumber was knowledgeable and fixed the problem quickly. We would use Lawson Family Plumbing again.
John Daugherty
11 months ago
I am so impressed with Lawson Family Plumbing. Tony arrived on time was friendly and thorough. He checked to make sure we needed the water pressure regulator before beginning the job. Once it was installed he had me check the pressure throughout our house before leaving. The best experience with anyone that we have ever had repair anything at our home. I highly recommend them.
Jonathan Sowers
8 months ago
Barbara Foley
a month ago
Courteous, fast, great plumber, super nice and helpful. I chose this company because of the word family. I did not realize how big they were and that made them very expensive. I find this unfortunate because the plumber who came out was exceptional.
Joe was fantastic. He was on time and professional. He answered all my questions. He installed a new water softener unit and explained everything! Thank you!
Our recently purchased condo needed to have a pan and drainage to the exterior drain installed under the H2O heater to meet code requirements.Lawson Family Plumbing had a tech out the very next day for a quote. When Donald came out, he gave use a detailed quote on what had to be done. There was no pressure to make a decision on the spot.Once we decided what we wanted, we called scheduling and we’re able to get Donald back out to do the work within a very reasonable time frame.It was a 5 hour job and the tech, Donald, wasted no time. He was professional, very organized and efficient and did an excellent job, to include clean up, as he did the installation of a H2O heater pan, stand and routing of the drainage. Once he finished, Donald reviewed the work he had done for us and answered any and all of our questions.We are very happy with the quality of work and cost associated with the work Lawson Family Plumbing did for us. We would definitely refer them to others.
Erica Bentson
2 months ago
They were great. Robert helped me deal with a disgusting issue that he did not have to, but he's officially my hero! They were quick to get me scheduled. The only reason I gave 4 instead of 5 is only because it seemed super expensive, but then I haven't had to replace a toilet in several years. Would recommend to anyone!
Our service technician was very knowledgeable, helpful & professional. He arrived on time & completed the job in a timely manner. He left his work area clean & left us with our problems fixed.
Very professional. Committed to time. Left the house clean. Would highly recommend them.
The man that came, Paul was very knowledgeable and kind. If I need a plumber in the future, I will definitely use him again!! Thanks Paul!!
My garbage disposal was not draining as expected. I called on Lawson as I want to support family-owned local businesses.I called Lawson at 10:30 am and CJ was onsite a bit after 11 am.CJ was professional, knowledgable and friendly.I’ve identified my go-to plumbing company, hope they dispatch CJ when next I have need and recommend you call on Lawson for your plumbing needs.
Honest good job prompt pleasant professional
Part broken on water softener at drain line. Water leak when regenerating. Not leaking all the time. Called first thing this morning and Robert arrived by 12:30. Not a common part. Left to find the part. Returned in 30 mins and repaired in 15 mins.4th time using Lawson. Will ALWAYS call them for all my plumbing needs. Thanks Robert for your professional work. We do appreciate you.
Jay did a great job on a very difficult repair. On time, reasonably priced, and professional. We will use Lawson Family Plumbing for all of our future repair needs.
Fast and on the spot. Great customer service. Stands behind their work! Will be using again in the future.
Justin Brunen
3 years ago
They saved me
Kenneth Kelley
a year ago
soundtechie2011
a year ago
I got all my shutoff valves replaced. The tech who came out was polite and professional. Got them all switched out quickly and cleaned up after himself. I highly recommend this company!!!
Joanne Agliata
4 years ago
Second time using them for repairs at my rental house. Pleasant to deal with, efficient and timely. Very pleased and would use again.
The plumber who came to our home, Tanner Boyd, was very knowledgeable and courteous. He repaired the necessary things in a timely manner and he was honest and forthright. We appreciated his expertise. We would recommend Lawson Family Plumbing to anyone in need of good, qualified plumbers.
Joan Richardson
a year ago
Everything went great
. The plumber was very professional.
Joe was professional and knowledgeable. Very nice. I did think the cost was a bit high. But I had already been without water for 3 days. Needed to get the job done.
Margo Olibarria
4 years ago
First let start off by saying I how impressed I was by the Craig, very very down to earth and professional. Super understanding about my concerns and needless to say put me ease right away with his thoughtfulness. The price was very fair , can't say enough about Craig. Lawson has a very valuable employee and I hope they appreciate him as much as I did. Thank you once again Craig!
Quick and efficient service on very short notice.
Would definitely hire again.
Hooked up a portable ice machine. Harley was on time and professional. Was finished in the time he stated. Good company. Found their number on a vehicle on the freeway, best call I made.
Horacio Miranda
4 years ago
Very thorough and great explanations.
Hank Luke Jr
4 months ago
Impressive for all the reason categories stated above.
Lawson Family Plumbing Inc is lucky to have technician- David employed with their company. I will plan to be a repeat customer.. a thumbs 👍 UP!
Kevin Burgess
7 years ago
Very understanding when our tenant stood them up. It's tough to manage a rental from across the country, and they were very professional about a situation that was my fault.Otherwise, they have been very responsive, have reasonable prices, and stand by their work.
Grace Jasmine
4 years ago
Michael B came out and did the repair of our toilet which was leaking from the base. He was very clear and straightforward about the repair and showed me what was necessary to do and showed me the old part as well. He also gave me an estimate on a spigot I want replaced in another area of the home. He was quick, efficient, friendly and professional. I will definitely be calling Lawson Family Plumbing for my next plumbing repair. Thank you!
This company is amazing!I would recommend them to anyone and everyone who needs some type of plumbing work or repair in their home!We have used them more times than I can count and each and every time they amaze us.!
John Fitzharris
a year ago
We had intermittent rattling of our pipes when H2O was on. Our outdoor pressure regulator was faulty. They had installed it 2 years ago. Because they had discovered a flaw in that brand, they’d stopped using it.Today they installed a better one: 1 hour and no charge.Plumber and phone staff always accommodating and friendly.
Ian did a great job replacing my garbage disposal with a new, quieter stainless steel one. He also answered a couple of other questions about other issues. The price was quite reasonable. I highly recommend Lawson Family Plumbing.
ginny sandison
7 months ago
Tanner was on time, professional and very quick with the repair. Cleaned up and was wonderful to work with.
Antonette Bognanno
a year ago
Amazing company and Jake is amazing 🙌🏻
Melissa Parsel
4 months ago
Shawn was awesome! On time, helpful and knowledgeable. This company helped coordinate all the companies that needed to tear down the bad cabinets and restore them. Everyone so far was quick to respond and come out. Shawn gave us options and we recommended getting a new sink over just a faucet as Costco sinks were affordable and we received what we wanted for half the price of buying both at Lowe's.I highly recommend this company.
Chris Azanger
3 months ago
Had a water heater replaced. The price on the website and what was given to me over the phone was the same, however when they came out to install they told me it was almost another $250 extra for parts. I was disappointed in this but agreed to move ahead with the install. The plumber was knowledgeable and did a good job with the install as far as I can tell. When he was finished he asked if I wanted to pay cash, check, or credit. I chose credit card because that’s the easiest, but upon receiving the invoice after he left I noticed I got charged another $70 just to use my credit card. This was never mentioned to me before and had I known I would have definitely used a check. When I tried calling to resolve this he wanted to just argue with me that he already told me there was a credit card processing fee, which he definitely did not.
I had an emergency with my bath tub backing up. I have Airbnb guests in my home and I needed attention right away. They were on time and fixed the problem very quickly. I would definitely use a service again.
They were efficient and reasonable.
This plumbing company is the best! They always let us know when someone will be there, and they actually arrive. We've been through several plumbers in the past few years, so I have experience waiting and having someone not show up. I would not call anyone else now.
Trisha Mujadin
a year ago
Water Softener no longer worked and waster was leaking
Terri Blake
11 months ago
The technician came free of charge to give me a quote to repair a pipe. Then upon receiving my services they actually charged me less than the quote. He was courteous and on time for both appointments. I would use them again every single time
Jessica Matthes
4 years ago
Great first experience with Lawson Family Plumbing. Will definitely call them the next time I have any plumbing needs. On time, professional, and friendly.
Cindy Butler
6 months ago
The faucet was non stop dripping. Gabriel from Lawsons plumbing was the technical. He did an excellent job. This young man explained the range of what could happen that would be at the low end of the financial chart and into the most expensive problem. It happened to be a minor issue that he fixed with no issues. He explained what he was going to do and the time involved. He finished the job and I was very pleased with the outcome. I also received a senior discount on top of it. This is the 3rd time I have used their service and I have been pleased with all 3. Gabriel is an asset to this company. He was polite and presented himself very professionally.
Bruce F BruceF
2 years ago
Called them for a noisy waste drain in bathroom. Their tech came out for an estimate, diagnosed it as a simple problem and didn't charge a dime. GUARANTEED, next time I have a real problem, they'll be the plumber I'll call.
John was very professional, on time, did a great job. He was quiet, accurate, and when he left we could find no trace he had been here. Awesome job.
Lawson Family Plumbing is amazing! I had a problem with our main shut off valve not working. With a washer on the 2nd floor, you need to be able to turn the water off! They came out the next day. Did an amazing job. The tech was super friendly, very knowledgeable and, very courteous. Great family business, timely, reasonable prices!
Glen Haidet Jr
9 months ago
Replace toilet wax seal to fix leak around toilet stool
Lawson Family Plumbing was recommended by Bullfrog Pool Service to locate my clean outs. The plumber was diligent and determined to find them and he did, buried at least a foot under my landscaping. Harley was awesome, thank you!
Had issues with my RO filter. Company responded quickly, Kenneth worked neatly and efficiently and made sure everything worked perfectly before signing off.
Excellent work from Bill today on some toilet problems. This was the second job I had from Lawson plumbing and both times the work was done very satisfactorily
Our bathtub faucet broke on New Year's Eve, we ultimately had to turn the water off to the entire house because it wouldn't stop running at full volume. We opted to wait until the next morning to get service and Lawson Family Plumbing was able to schedule us that morning and replace the faucet and carbon inside. There was no price gouging even though it was New Years Day. The technician was so helpful and we are grateful it was fixed so quickly!
Michael is a professional, it was a pleasure to have him at our home.
Mark Buchanan
2 years ago
1 STAR. We were referred to Lawson Family Plumbing and when Terry came out Friday, he explained what needed to be done and how much it was. We agreed on the price but I questioned the need for a weld. He provided a story as to why he would rather not do the welding but needed to cut the copper pipe and cap it. As he went out to the truck to get the tools needed, I followed him out after double checking the pipe and questioned the weld since I couldn't see a copper pipe. He reassured me it was there. I went back to my call. He was gone 15-20 minutes later. I asked my wife how it went. It did not need a weld after all he said but he didn't adjust the price.Sent an email to Jason, no response. Left a message for Jason, no response. Left another message today and gave some time to resolve before posting this. Guess what, still no resolve. DO NOT USE THIS COMPANY.3 STARS, Jason called back and handled the complaint as though he truly cared. That I appreciate. Just don't use Terry.
The plumber was very respectful of our house , very friendly and very capable. We wanted to install a sink next to our washing machine and he did an excellent job installing the water lines and the drain. He ran into unexpected challenges but came through and did a great job getting the lines installed. He saved all the pieces of wall board which we're hoping will make it easier for us to patch. He also cleaned up everything before leaving and asked if there was anything else we needed. Once we get the wall board back in we will have him come back and hook up the sink. We wouldn't hesitate to use him again for other household plumbing needs.
Leaking water heater replaced with up to date code requirements. Friendly installer did a very professional job. He was able to change it out quickly and knew what he was doing.
I had an emergency because I didn’t want to pay to get it done. So, don’t do that. Lawson came out same day and fixed everything perfectly.
Elli England
2 months ago
Appreciate the friendliness and good work
They did a fantastic job! Forgot to plug our hot water heater back in but they remembered quickly and I took care of it. :) They were able to give us a quote (no cost) and start the work at the same time!
Rick Szymanski
7 months ago
They are very professional and reponsive. Have used them for years and will continue to do so.
Saved the Day! My contractor broke a water line connected to my outdoor watering system and he could not fix the problem. I called Lawson Plumbing and they had their plumber, Nick, at my house within an hour and he fixed the leak, turned the water main back on to the house and checked for leaks. This is the third time I have used Lawson Plumbing and always do great work!
Jake did an excellent job. He was professional, communicative, and efficient!He really did a nice job installing a new kitchen faucet for us.I will highly recommend Lawson Family Plumbing to friends.Thanks so much!⭐️⭐️⭐️⭐️⭐️
kevin masterson
4 years ago
I had Michael come out to fix our main shutoff valve on a Saturday and had the best experience ever with any type of repair. He called me in route to give me a heads up and he was so early we agreed he should grab lunch if he had time. He fixed our valve so fast I couldn't believe it. He shared some incredible tips for me and my wife owning our first home. I will never use any other plumbing service and will request Michael always. Highly recommended!
Great communication & very efficient with all the work he had to do..very clean job too! Everything was up front with pricing; I couldn’t have asked for a better plumber! Would highly recommend this family run company!
Lawson Family Plumbing is a wonderful company to work with for your plumbing issues. They provided a quote before any work started and explained the problem and solution for our faucet. They are friendly, honest, hard working, and very reliable. They were courteous to call before they arrived and protected our countertops from their tools. They answered all our questions not only about our faucet but about water softeners, tankless water heaters, and noises within our plumbing. We highly recommend their services and will continue to use them for our plumbing needs.
Tim was awesome. Explained all the options up front before starting any work. He fixed our difficult issue carefully and with the best of all the options.
I've used them before and I will again. Fast, friendly and fixed. Thank you!
Jamie Rosen
10 months ago
Lawson has been our business and personal plumber for many years. We trust them over anyone!!
Cole came out and since we had been without hot water for 4 days, we were glad to see him. He called around and got us an excellent deal on an 80 gallon water heater and installed it in our garage. It was over 100* in the garage but he never cut short the install. He told us you have been without hot water for 4 days and we are going to fix that problem today. He worked until 10 pm and didn't leave until the water heater was installed and working properly. He didn't even leave for dinner. We took him bottles of water and a large fan. Made it a point to call Lawson and tell them the next day. What amazing service! Highly recommend.
They came out same day and did the job right. What more can I say!
Jimmy Cogalin
9 months ago
Highly recommended ! Great service and expertise . Will definitely use again in the future for all my plumbing needs .
Jonathan Seibel
4 weeks ago
Jacob was on time and extremely helpful. He did fantastic work in a timely manner! Great experience with Lawson Family Plumbing each time I have used them.
Lawson Plumbing fixed a leak in the intake to my water heater. Shutoff valve was not working properly and so leak was spraying the wall, so had to shut off water to the house. They understood the problem and arrived quickly. David was very professional and had the leak and valve fixed very quickly and professionally. It was a very reasonable charge for the work and I truly am very grateful for the quick response and quality work. Thank you!
Corinne Larsen
11 months ago
He called before my appointment to ask if it would be okay if he arrived about a half hour early: YES! He corrected the mistakes previously made by an amateur which had led to the leaking & banging. He worked efficiently and quietly, made no mess & left everything clean. Method of payment & digital receipt were convenient. Best plumbing experience in my life so far.
The plumbing Tech was good.( don't remember his name. sorry )Arrived a bit early which was fine.Looked at the leaky shower fixture, gave several suggestions / options for a fix as well as a quote for each . After talking about the best option, he fixed it quickly. No fuss, No MESS. Pricing was waaayyyyy better than some others that we contacted. Hopefully we will NOT need any other plumbingissues but if we do, we will call Lawson again.
Jacob did a fantastic job. He is courteous, respectful and is a skilled craftsman. Thank you for your professionalism and prompt support!
Very pleased-thorough and professional
Great, Fast, Honest. Our water heater fried out, Lawson Family Plumbing had great reviews so we tried them. They were available the next day. The price was lower than other quotes. Jeff Pate was our tech. He was able to show up early, assess the situation and provided a price that matched the quote exactly. He had the job completed in under an hour. We will be using this company for any future work needed.
Ken was just outstanding! He installed 3 new toilets and it was if he had never been here.We will be using him again soon to replace bathroom faucets and any other plumbing issues.So glad we found Lawson Family Plumbing!
No hot water in tub. They came out and put in a new cartridge.... 👍
My experience using Lawson Family Plumbing was amazing. I had another service provider come out to fix a toilet and the tech couldn't figure it out. I called Lawson and they were able to come out the next day and get everything put back together. The tech was on time, knowledgeable and did the job right! Lawson Family Plumbing has my business from here on out!
I had a water softener installed by Lawson Family Plumbing. They did a great job, very professional installation. Jason definitely knows his stuff.
Barry McDonald
10 months ago
After a few minutes the service technician knew exactly what needed to be done to fix my shower issue.
James Armbruster
4 years ago
Fast, friendly, knowledgeable...Had Mike as my technician, great guy, found the problem and fixed it quickly...You have just gained a new client..Thanks for all you do! James Armbruster
Bruce Williams
a year ago
Tech was on time, friendly and knowledgeable. Did some research before calling a plumber and it paid off. Will use this company for future plumbing repairs or installations.
I was originally attracted by 'free' estimate which proved to be amazingly more appropriate than competitors. Work completed in short amount of time, clean and thrifty. Blake deserves an attaboy for finding the part and doing the labor. At last, I've found an honest plumber.
Excellent & fast service! Patrick is extremely skilled & experienced. Very professional. High quality work and worth every penny. Couldn’t recommend more highly!
Perri Benemelis
2 weeks ago
Knowledgeable and good value. I like that this company does not try to upsell me when I need a plumber.
Linda Holbrook
a year ago
They are excellent! Repair finished professionally plus they are very responsive about getting back. The only plumber I will use for any needed work. A+++
Sharron Bacino
a year ago
Mike Flanagan
11 months ago
Extremely pleased with LFP's evaluation and performance. I highly recommend them & especially Nick who kept us informed from the beginning to the end!!!!
Louis Laflamme
a year ago
Good experience. Efficient and on time. Not everything went as planned. Even though their factory parts rep sent the wrong part, they recovered very well and took care of us as well as could be done. Felt like we mattered.
Major disaster (in my opinion) on a Monday morning! Couldn’t get a plumber to me until after hours. Found an underground pipe issue. Was not informed that wall boards got ruined when they took them off; now I have another repair to make that I wasn’t expecting nor made aware of. Took an entire month to get fixed and operational again; but the guys did a great job on the repair. Great group of people to deal with, despite my initial panic.
Jason fixed several things for us in one trip. Unclogged our kitchen sink, replaced an outside hose bib and replaced our hot water heater. He was friendly and knowledgeable. Have used Lawson for years and will continue to be our go to for plumbing issues!
Lawson was fantastic. Quick response on Good Friday. Had waited for a different company to show (scheduled) and got a call at 2 pm they could no longer make it. Called Lawson and they were out in just a few hours. Quick repair.
Barry Lavelle
5 months ago
Great experience, Jeff (the serviceman) did a great job and was very clean and efficient! I would no doubt us them again.
Called another company that responded but said it would be 10 days before they could have someone come by. No hot water for 10 days..... Called Lawson Family plumbing they had someone come out a few hours later. Randall had everything he needed to do the repair right away, he was knowledgeable and professional.
Polly Mitchell
a month ago
On time, knowledgeable and very professional
John Kennedy
8 months ago
Great service
Great company! They’ve helped with everything from a clogged drain to leaks to disconnecting and reconnecting the kitchen sink when I had my counters replaced. Reliable, honest, and reasonable.
The plumbers did a wonderful, professional, on time. I would highly recommend Lawson Plumbing
This is the 2nd time that I have to call a plumber in for a emergency repair. Both times I have used Larson they have been punctual professional and very clear in the repairs and I’ve been very satisfied the job was done correctly.
Outstanding customer service. Just sucks when you have to use them.
I can't say enough good things about Lawson. If all plumbing companies had such great service, their reputation would be much better. The plumber, Nate, came out and inspected the problem, gave me direct feedback and repaired the problem, at a great price. He was professional, courteous, respected my home and did a great job. I won't be using any other plumbing company in the future.
Very friendly, knowledgeable and on time!
Correct diagnosis easy fix, polite and super helpful 👍
Puneet chawla
10 months ago
very prompt and professional
Wendy Tinkham
8 months ago
Great work! Very professional and reasonable on the cost. They came out on Christmas Eve.
Stephanie Marusich
3 years ago
I'm completely impressed with lawson family plumbing. they are responsive....they explain options, and there is no upsell push that come with so many companies.I had a toilet issue that concerned me and they got someone out to help me that day. I want to give a shout out to Nick who took care of that toilet problem, then helped me with all the various options involved with my new toilet purchase for the second bathroom.Lawson will take care of me from here forward. polite, honest, responsive.
Super nice technician. Took time to explain things and answer all my questions in detail. He seemed focused on getting it done right. I definitely sensed he took pride in his work quality. I finally found a plumbing company that I would call again!
Barbara Shell
4 years ago
We needed a toilet installed. They were on time, and didn't leave a mess. The bill was very reasonable. Jason was very professional and courteous. I would recommend them to anyone. Thanks for the service
Cameron Filas
10 months ago
I would highly recommend Lawson Family Plumbing based on my recent experience with them! I received several bids for the installation of a water pressure regulator on the main line into the house. Tanner, from Lawson, was the only one who took the time to explain the work that would need to be done and was very straightforward about pricing. I got their bid quickly, too, where other companies required a phone call follow up after a couple days. In the end, Lawson's bid was a bit higher than the other company I was really considering, but I felt like Lawson was the most professional and honest so I called them... and they beat the competitors price!I was scheduled rapidly and Jeff came out to do the work. Just like Tanner had been, Jeff was personable, professional, and took the time to answer any questions I had. When I noticed a tiny leak in the finished work (it happens), I called Lawson and Jeff was back in under a half hour. With a little extra plumbers tape and tightening, everything was totally leak free. I commend Lawson Family Plumbing for their integrity, professionalism, and that mom 'n pop personal service that other plumbing companies (or home contractors in general) often lack. That's why I wanted to write this review, because as a homeowner it can be frustrating trying to find the best company for the job. Well, if you're in need of a plumbing service look no further. I will absolutely use Lawson Family Plumbing for all my future plumbing work!
Raymomd Sawchuk
3 years ago
Oct 15, 2019Mike arrived to change 2 toilets, 4 bathroom faucets and 10 shut off valves. I supplied the toilets and faucets. The new supply lines and shut off valves (1/4 turn brass ball valves) are top of the line. That's what I wanted as this house had 25 year old builder junk. No leaks and Mike cleaned everything when he finished. Kudos to Mike and Lawson Family Plumbing.
William Hulbert
7 months ago
Excellent service overall. Professional and knowledgeable technician and reasonabale cost.
Very professional guys. Got all the work done and in a timely manner. They worked with us on all our specific requests we asked for.
Lisa Wentland
11 months ago
Jeffrey Ptak
8 months ago
Had an initial meeting with Nick but then had Jason on the final job. Both great guys, very knowledgeable and personable. The job required some tricky retrofit of both RO and soft water lines in the kitchen wall and in our attic. Jason got the job done in short order and on Christmas Eve!! Can’t thank them enough!
Jake was prompt, friendly and efficient. Listened to our issues, did an assessment and diagnosed the problem. Around 45 min later, we had no leaks and a new garbage disposal! So encouraging to see young guys work in a necessary and good
trade. Yay!
Cindy Denham
7 months ago
The leak was detected very quickly, was given multiple options for repair, and they repaired it quickly and effectively. Very pleased with their service!
Lawson plumbing for professional and prompt. Absolutely recommend
Great experience with Jeff. I did not expect the work to be done immediately after the quote. Great service at an affordable price.
Nailcreationsbybrenda C
a month ago
Had a toilet installed, and the tech was very informative every step of the way. Very pleased with the timing and quality of service.
Kelly Ardrey
8 months ago
Technician was extremely helpful and came by at the agreed-upon time. I think Lawson family plumbing is the best in the area.
Joshua Turnbull
5 years ago
This is the 2nd time I have used Lawson Family Plumbing and I could not be happier with the experience. Jason K. was very professional and helped resolve our issue with our kitchen sink/dish washer drainage. Our house is older (built in 67’) and Jason walked me through his recommendations for getting the issue resolved. He said we could start with a basic snaking of the line (which we did) and then proceed in the future with a water jet if the problem came back. He told me what to look out for so we could call Lawson Family Plumbing back out if the problem reoccured. I highly recommend their services.
They were timely, efficient, and professional.
Every time I've had Lawson Family Plumbing do work they have been punctual, courteous, and competitively priced.
I appreciate that the same technician is assigned to me each visit. He knows the house and the appliance and our needs.
Matthew DiGiovanna
a year ago
good job. Price is higher? Water Heater cost around 600-800 dollars. You cost me over 1,500 dollars. Is labor cost 700 dollars?
Food was a little overcooked
Julie Christensen
a year ago
We’ve had multiple service calls with Lawson and have been pleased with every visit. Have Happily recommended them to friends too! Will continue using them in the future
Beatriz Moreno
a year ago
Technician caused damage to my drywall and water heater tray when installing water heater. The company was responsive and ensured customer satisfaction by making repairs as needed.
keith theall
10 months ago
They honored the warranty on my water softener and responded immediately.
George Barnes
5 years ago
WOW! I have to say that this company is one of my favorite of all companies I have ever used for anything! I feel like family. The are professional and prompt. I called at 1am one time and the owner answered!!! Each time they have come out they solved our issue and even worked with me on the price. Great folks!
Stephanie Akins
11 months ago
Best experience I’ve had with a plumber so professional and very efficient. I would definitely call this company for all of my plumbing needs!!!!
Staff was very kind and got a technician to our home and a new water heater within 24 hours. Technician was very professional and knowledgeable.
Lynn Pangburn DC
2 years ago
You can count on Jason to do the best job for you. Don't hesitate to call him!
breezy noodles
a year ago
Josephine Fierro
a year ago
Great service by Dylan! Very professional and great value! I’m glad I called them for a second opinion!
Lawson Family Plumbing are the only plumbers I've used since owing a home. They keep appointments and own everything they do (including their website..read: no third party traffic sites). I met Jeff a long time ago and was impressed, he grew his company to 21 vans. Sad to have heard of his passing, RIP Jeff.
There's a reason why I've used these guys for over a decade, they're the best in the valley! My mother-in-law condo had several small plumbing issues that needed attention, Jason was out the next day and took care of all them: called me and let me know what was done and told me there would be no charge. Being a repeat loyal client has its benefits.
Chloe Gulinson
4 years ago
I would highly recommend Lawson Family Plumbing. I called and was able to get someone out right away. The technician was very courteous and did an excellent job with our repairs. He was also very neat and left our outside clean and as if no one had been there and inside too. We will continue to use them for all of our plumbing needs.
My guest bath toilet needed attention. Donald made an easy adjustment and looked at the other two. He also adjusted the water heater to turn it up. Great service and sweet, considerate service man.
Melissa Lyons
5 years ago
I had a great experience with this company! Our plumber, Darell was very knowledgeable and nice. He completed the job quickly and the quality of the work was excellent. Would definitely call them again!
Called to check for potential leaks. Service tech was professional and knowledgeable. I appreciated him taking the time to discuss his findings and his knowledge on the area and how the house was built. He also was able to repair my toilet while here and that was super appreciated.
Rob was on time informative and efficient
The technician was prompt, courteous, and explained all options .
Would recommend Lawsons for plumbing jobs.
Shutoff valve and flow pipe all fixed and levers all renewed for our home. The work done by Jake was great quality for such an important part of our home. This is our plumbing company moving forward.
Honest service. They go over and beyond. Try to prevent any future issues. Lawson really cares about their customers.
Bought a condo and had to replace the plumbing. Staff has been great and everything. Is working great. Thank you
Alyssa Whiteman
5 months ago
Timothy Krey
11 months ago
Jeff was an absolutely outstanding plumber. I had my water heater die on me and he was there the next day to fix it and get it replaced as it was over 13 year old. He did all of the new code and replaced the new pipes above for.an outstanding replacement. Only charged me what was quoted on the phone call and was almost 20 percent less than his competition in Gilbert.
Cecilia Singh
11 months ago
GREAT service, very thorough, professional and timely
Great experience with Lawson. Kenneth was professional and helpful. He resolved my issue in a timely fashion late into the evening. I recommend this plumbing company.
Did a great job, I had a water heater installed this past September, I thought I had an issue when the cold weather set in. They came out adjusted the thermostat, explained to me what was happening. Thank you
Very professional and responsible. Would use again
Linda Crawford
8 months ago
I have finally found a reliable, honest, and competent plumbing company in Lawson Family Plumbing. Donald took the time to diagnose and explain to me the repairs I needed, ordered parts, and performed the work expertly. He kept me informed, was punctual, and was careful and tidy in my home. Communication with everyone was excellent. This is the company to call when you need a plumber.
I used to have Rodney as a plumber from Lawson and he was great, but their new plumber they sent out was impolite and poor service. I won't use them again.
I have been using Lawson Family Plumbing for at least 10 years. They are always professional, on time, do not charge extra for weekend visits, stand by their service, and always arrive on time. Jonathan was here the other day, don't recall if it was Jonathan S or Jonathan C but he had a beard, and he went above and beyond. Not only did he clear my drain but he checked my water heater and flushed it because he noticed a tiny bit of rust. Gave me tons of information on maintenance of the drain and water heater. He is knowledgeable and professional and should be a trainer for others! I will continue using Lawson Family Plumbing as long as they're in business.
Kelly McGovern
4 years ago
Tim was amazing! He was friendly and knowledgeable and went above and beyond to make sure I was getting the appropriate product for a successful install. He addressed my concerns, leaving no question unanswered. His professionalism and service exceeded my expectations. I will make a point to request Tim for all plumbing needs in the future and will recommend him and Lawson family plumbing to friends and family as well.
Great people and affordable rates. They are my go to plumber for my business and home needs. Every one there is super friendly and polite! You can't go wrong with Lawson Family Plumbing!
Ryan Oestreich
2 months ago
Very professional, on time, very helpful, explained everything, did not try to oversell for what was needed. Went above and beyond to make sure everything was great. Install looked phenomenal.
Elizabeth Sieloff
a month ago
David was great! He was very professional and also super nice, he helped us find a cartridge to our shower and it was workable again!
Shirley Landspurg
a year ago
Mike Schellenberg and Harley unclogged two different areas for me, used the camera to find trouble spots and used hydro jetting to clear out the pipes. They were on time, courteous, and did a great job.
Called for a quote to have my water heater inspected for any issues to to be replaced, if necessary. The repairman was very professional and informative. He explained that my hot water heater should be good for another 3-4 years and what I needed to help me with draining the hot water heater. What I needed was a larger drain port valve. (1/2 in to 3/4 inch). I agreed to have the replacement ball valve installed since he had it available on his truck. I was surprised with the price of the part and install but still agreed. ($167.14). I thought the price was pretty high but I didn’t want to have to attempt to try and find one myself and then install it too. I was still working on flushing my hot water heater to get rid of the calcium build up. All in all, I was very happy with the service of Lawson Family Plumbing but believe the price for the drain valve and install was pricey, but this was my first time having to do this.
Tim did a great job. Stayed late to make sure it got completed!
We were without water, because of a faucet problem. We called them on a Sunday! They were out here within a couple hours, and had our problem resolved. Even with the emergency charge, we feel they did an excellent job and got us up and running in no time! We will be calling them again in the future when we need help. Thank you Lawson Plumbing!
Julie Barrette
7 years ago
I've known Jeff Lawson personally for over 6 years, even before he started his business. I had them replace a water heater in a home we just purchased. His employee Kevin did a wonderful job, very professional and now we have a commercial grade water heater at only a little more than box store prices. Wouldn't call anyone else. Jeff's integrity is the best!
We need a plumber right away today and they came today. This is our second experience with Lawson Family Plumbing Our experience has been nothing short of exception service . In fact , one of the best compliments is the fact that we recommended Lawson Family Plumbing to our Daughter and Son-in-law .
The water softener they installed was leaking. Even though it was 4 months past the warranty expiration date they still repaired it under the warranty at no cost to us!
Robbie did a great job fixing our leaking water main. He was prompt, courteous, and professional. I also had him overhaul the main with new shutoff valves and heavy duty sch80 fittings. No more leaks, and it looks so much better! The price was fair, and I'm very satisfied. Lawson's warranty gives me peace of mind.
We used this company, based on reviews, for an extensive plumbing job. It was a three day job for two techs, and we couldn't be happier with them. They also replaced our son's water heater( same day service). Highly recommend.
Dee Gee Twelve Zero
6 months ago
Professional and thorough with the leak detection and repair. Nick, Explained everything as he repaired it. Ultra helpful with preventative tips going forward. Highly recommend.
Mary Ann Sawyer
6 years ago
They came out to fix my shower. Shot straight with me! Excellent customer service!!! Honest. Professional and expert service.
Autumn Nicolai
4 years ago
The company was so great to work with. They always called me right away, and scheduled service very quickly. They were always so very nice over the phone. Tim S was our plumber who came to our home 3 times. He always explained everything to my understanding. So much great information. He worked on both our toilets and then was given the okay to replace them bith entirely with 7 children 1-7yrs running and screaming all over the place. He was so patient and kind to all of them. Never once showed frustration towards the craziness. And he definitely showed a love for his work. We will definitely recommend him and the company, and will definitely have them back for future services. Thank you very much!
Very courteous and got the job done in a timely manner
I noticed a leak outside by the pressure regulator this morning so I called Lawson to see if they could send someone out. They were able to fit me in later in the day and get the repair done. The plumber, Jeff, was very knowledgeable and professional completing the repair without any problems. In the future I will contact Lawson for any plumbing work that needs to be done. Thanks!
Lawson's worked us into their schedule the next day. Jason was very professional, took care of what we needed in a timely manner, and offered recommendations for other potential problems he noticed. Overall a great experience!
After initial call to Lawson plumbing, Nicolas arrived within 24 hours. After parts arrived he was out next day to install. Extremely professional, polite, pleasant, and thorough. Will use again.
Every time we have used Lawson’s family Plumbing they exceed remind us of why we choose them. Smart, capable and reliable techs have fixed the problem every single time.
Joe and CJ installed our new tankless water heater this week. Enjoyed talking with both of them while they worked. The install went great and we now have hot water right away instead of waiting a long time for the hot water to reach the master bathroom. These guys worked well together. Great Job!!!
Chelsea Schenck
3 years ago
We use Lawson Family for our rental homes. They are very professional, honest, and hard working. I can call them and they can get out to our property very quickly, and I know they can get the work done. I highly recommend them for all your plumbing needs!
Geri Falconer-Ferneau
4 years ago
I first became acquainted with Lawson Plumbing through a friend's recommendation. I was so delighted with the service I received I have engaged their services again.The plumber Kenneth was professional, meticulous, knowledgable and gentlemanly. His work is of the highest quality. I cannot speak highly enough of this company and this particular plumber, other than to say I have the utmost faith and confidence in the work, so that I recommended him to a very dear friend who also engaged his services.
Joel Brookstein
4 years ago
Prompt service and solved my problem without having to tear out a wall!
Roxy Helman
10 months ago
We had an emergency mainline blockage at 7:30 pm this evening. Kenneth came and took care of the issue and was out of the house by 10 pm. Amazing service and fair price!
Cliff Hoffer
5 months ago
Outsanding service had a repair on an instant hot water heater that was messed up by prevous plumber. Jeff was great gave quote on repair and a water softner. Did great job on install. No money till job done.
Great job by the team that did our sewer repair to remove a tree root. They were clean, efficient, experienced and answered all of our questions.
Nathan Mendenhall
4 years ago
Moving is one of the most stressful ordeals we'll willing endure as adults. For us, the matter was made worse by extensive plumbing work needed at our old place and our new home.Jeff and his team showed up on time early Monday morning and went straight to work. When I was called into the office, I had to leave 3 plumbers alone with my dogs in our new home...do you know what they did?They did a phenomenal job on the installation and left the workspace cleaner than they found it. They took my dogs out to do their business and made sure they got back in. When the city dropped off our new trash cans on the street, Jeff brought them into the garage. When they were done, he called me at the office and talked me through the operation of our new hot water heater and softener. He let me know the house was locked up tight when they left and the dogs were doing fine. He left me his cell number in case I had any questions when I got home.I cannot remember ever having such amazing customer service from another repair company. These guys are in a league of their own!
connie holloway
a year ago
I was so worried about my very old plumbing when I had my kitchen sink completely plugged. My home is 60 years old and I was afraid that a sewer pipe had collapsed meaning major remodel. But Joe with Lawson Plumbing came out with a “jetter” and not only unclogged my kitchen but all the drains and sewer in my home!!! He was on time, professional, informative and kind. So relieved to know that everything is good again!! I have used Lawson for many years and highly, highly recommend either Joe or Matt. They are both awesome!!!
This company and their employees are fantastic. Every employee I came in contact with was Professional, understanding, knowledgeable and caring. Jake and Tanner are two outstanding technicians, if you have them at your house you’ll be totally satisfied.
Sylvia Harris
5 years ago
Joe was wonderful. After our hot water heater wouldn't light, my insurance company had contracted another provider who didn't call for over a day and then couldn't get us seen for three more days. Once Lawson Family Plumbing was contracted they were able to see me within the hour and had the problem fixed before the morning was over. Prompt, polite, and very capable!
Melissa Yoder
10 months ago
I contacted Lawson after I realized my water softener was leaking all over the garage floor! They were incredibly responsive, even through Yelp, and helped me with initial diagnostics over the phone. They did a lot of research on my specific water softener in advance, so when Gabriel came for the appt it was incredibly fast to confirm their findings and make a recommendation to replace the unit.Gabriel stayed with us every step of the way and returned the following week for installation. On our end the installation was very smooth, but poor Gabriel had a heck of a time thanks to the previous homeowner who was a creative DIYer. Gabriel left us with a beautiful water softener in perfect working order, and a much cleaner garage than when we found it, having not only picked up after himself but also spending time to chip away at the dried salt from the last unit's leak. I will definitely be calling Lawson again for future plumbing needs!
Delena Martin
4 years ago
Tim was great! Listened to issues and gave great answers and feedback.
Excellent service. Jason was very efficient and completed work in a timely manner.
Holy smokes! Thank God good customer service still exists! After battling with my good-for-the-nothing home warranty company and getting nowhere, I figured I'd some repair quotes myself and Mr Lawson told me personally that he'd send someone to my home to check my backed up main drain line. He sent Greg, who is also a Pro and great representative of a great company. True, true professionals! A++ I can go and on and on, but I hope you get the point. If you're on here researching who to call, look no further. Call these guys. No matter what they charge, I'm sure it'll be worth every penny. Thank you Mr. Lawson and Greg for saving the day!
Replaced all water filters in home...
We just bought a house in Tempe and our realtor recommended Lawson Family Plumbing. I was able to get my leaky washer valves repaired the same day I called to request service! Tanner was able to arrive prior to the 3 hr window I had been given so that I wasn’t waiting on him. He explained what he would be doing, got my consent for the work and cost, completed the work, and showed me what he had done all in a short period of time. It was obvious he knew what he was doing and he was so polite and courteous. I couldn’t be happier!
Jordan Ruzicka
8 years ago
These guys are the best and really know their stuff! The owner, Jeff, is a master plumber and he makes sure all his staff are more than qualified to handle any situation. They take pride in their work and provide the highest quality work and service I've seen. I constantly refer people to them and trust putting my name behind them. They're the best value in plumbing and you don't need to look any further for an amazing plumber!
This company is awesome. We have used them on 4 occasions. They are honest, provide professional results, and back their work. I highly recommend them.
Lorenzo Sanchez
a year ago
Repairman was great, very friendly and was able to complete my repair quickly and efficiently. Thanks for the great job fixing my toilet flange.
Michael D'Amico
a year ago
Great experience! Chris did an outstanding job. He was here a few years ago when we remodeled the master bathroom. I requested him when I discovered a leak with the kitchen faucet. He is knowledgable, honest and very personable. I would highly recommend Chris and Lawson Family Plumbing.
I have used Laswon Family Plumbing numerous times for my plumbing needs. They are awesome! Very dependable, punctual and have been always there to answer the phone when I need them. Appointments are within a day or two.Their prices seem fair. Plumbers at Lawson Family Plumbing are knowledgeable and friendly.As a landlord, I am always in need of a competent plumber, especially when my tenant calls franticly with a problem...that they usually created:(In fact, I had Dylan, with Lawson Family Plumbing out yesterday. He ran a line down a clogged drain to unclog, he inserted a hose and nozzle into the drain/pipe and blasts high-pressure water through it to scour out the drain pipes! Great success!!It is hard to find plumbers in Pheonix area that are trustworthy and don’t overcharge.I have zero complaints.
The technician was very helpful and courteous. He was prompt and explained all the options and qork to be performed.
Maria Cervantes
a year ago
We had a water leak and and as usual Lawson Family Plumbing came out and repaired the lines in a timely matter and with exceptional professional attitude Highly recommend Lawson Family Plumbing to everyone in need of their services.
Maria
Jake was prompt polite and capable. Got the job done quickly
Lawson Family Plumbing came out and replaced my broken, leaky water heater expertly and fast. I have had them do several things for me over the past couple years, and love the service they provide.
Carol Desmond
4 months ago
Lionel responded to a plumbing emergency on Mothers Day. He came within the specified time frame, was very professional and fixed the problem. What really amazes me is that he cleaned up so well, I couldn’t even tell he’s been there! I am grateful for his prompt response to our emergency and for his excellent service. Thank you Lawson Plumbing!
Jayson Wigley
6 years ago
I've used Lawson Plumping two times in the past six months and HIGHLY recommend their services.If your family is like mine and really pays attention to reviews, there is a reason Lawson Plumping gets such favorable reviews. From Clogged Drains to Reverse Osmosis Water Systems, they know what they're doing and very, very honest folks.Stop looking and call Lawson for any plumping needs. You won't regret it!
Highly recommend for their prompt and professional service!
Eleanor Maloney
a year ago
Lawson is the best plumbing company in the valley. They always treat us well and are honest about what is wrong and what they can do to fix things. Their price is reasonable and they get the job done as soon as possible. They came out today 3/22/22 and fixed frozen valves in my laundry room, flushed my hot water heater and then came back and replace my water softener. I will never call any other plumbing company. Lawson Only!
Edmund Shahbazyan
a year ago
Lawson is the best plumbing company I’ve ever used. They came out the next day and fixed everything at a good price. Their guy Sean was great.
Fast response, upfront estimations and fast working and friendly technicians.
Professionals Gabriel and assistant Kiah arrived on time and went straight to work repairing my shower cartridge and snaking my drain. They had me test the water temps, flow, etc and made sure I was satisfied with the job. Highly recommend! Thanks Gabriel.
larson company installed a tankless water heater and a water softener years ago…. their quality and maintenance are allways the best. today, 2 technicians troubleshooted the water softener expertly…fast response time and courteous. allways the best.
Great service provided by Mike. Same day they changed my water heater! Highly recommend them!
Lawsons plumbing did a great job replacing our water heater. I believe that his name was Chris, when he tried to drain the heater it was so plugged that it took quite a bit of effort, but he got it done. He was very professional and was more than willing to answer all questions. I would definitely use them for any future plumbing issues and highly recommend them.
Fast, efficient, and friendly service. Used Lawson to install a utility sink in our laundry room.
We had a serious problem with gallons and gallons of water pouring right down the drain in my dad's tub when we came to visit on a Sunday. My husband called, and we got amazing help. Both the owner of the company and his assistant gave us excellent, knowledgeable service very quickly, and with very reasonable rates. We were only in town for a couple of days, and it was a relief when we left to feel completely confident that the problem was fixed. I've told my relatives in the area that this is a great company to use!
Bill’s service in replacing our water heater was top notch!
John Barry (Quezax)
5 months ago
Great service and reasonable prices, have used them multiple times over the years at more than one house here in Mesa. Never had any problems with punctuality, quality, or professionallism of their plumbers. I highly recommend them.
AZ Poolwatch Pool Services
7 months ago
David went the extra mile to make sure my plumbing leak was repaired perfectly. I would recommend this company.
After a bad experience with another plumbing company here in the valley, I am happy to write this review for Lawson Family Plumbing. Jason called ahead and arrived a few minutes early. It was a relatively small job and he was in and out in no time. He was courteous, knowledgeable, friendly, and efficient. I would highly recommend this company.
David was very personable and professional. He did a great job with every repair on my list. I’ll use their service again soon.
Adrian was on time and quickly fixed my shower valve!
Family Smith
2 months ago
Best experience ever. Harley was very knowledgeable and professional. We will gladly recommend Lawson Family Plumbing to others.
Needed some plumbing assistance with a bathroom project, was able to schedule within a somewhat restricted time frame. Technician arrived as scheduled, was very friendly and promptly determined what needed to be done. Install/repair completed quickly and professionally, and pricing was very reasonable. Would recommend to anyone.
Joe and his partner did fantastic work in a timely fashion!👍🏻😍
Had a tough issue to diagnose. The first tech thought it was fixed, but it continued to leak after he left. The owner personally called and sent someone else to repair it. Then the owner showed up as well. They ended up there until past 10pm and installed a new toilet and new flange. Since the problem did not get solved the 1st go, it was frustrating and ruining our brand new wood floors. Jeff went above and beyond to identify and fix the leak, but also has been involved with the flooring company to make sure that gets repaired properly. Not done with the final details, but Jeff has went as far as telling me there is no bill due. That being said, the toilet was broke, they did end up fixing it and his service was amazing. We'll agree on the $$$ once all is done because they deserve to be paid for their work, but I wish there were more companies like Lawson with owners that were so passionate and legit about making things right.
Tim was very helpful and had gray suggestions. Will be calling again soon!
Julie Wildman
7 months ago
Awesome service.
Had a leaking water line to the house. Rob came out, assessed the issue, and explained clearly what he wanted to do. He had a price that was kind of in the middle of the range of companies I spoke to. What I appreciated was that his assessment didn't change as the job progressed. The other folks I talked to were all like, Well, not really sure what's going on, so things could change as the job moves along. Rob kept me up to date as they worked and then debriefed with me once they were finished. The people I spoke to in the office were polite and knowledgeable. Good experience. I'd call them again.
Just want to say Jeff and Tony came out quick! They were fast professional, and amazing at what they do! They explained everything as they worked, and did an amazing job. Not only did they fixed the issue, but showed us that yhe previous plumber's evaluation was incorect and safed us thousands of dollars in the process! If you want fast, friendly,reliable,honest plummers.......Call Lawson Family Plumbing! Once again you guys rock!
Open late, provides emergency service, finds lowest cost solution and is kind, friendly and helpful at the same time. I would recommend this plumber to my best friend.
Nick came out to check my water heater. He called first to ask if he could come earlier which worked out great for me. He was very polite, personable and the best part is he was very informative. He explained a lot about the water heater (how it works, what noises I should hear and in what order.) He waited for the water heater to heat completely and asked if I noticed more water usage-which I had, but completely forgot about. He checked the main, cold water and hot water and told me it was the drip system and advised I could readjust it so it wasn't using so much water. I should know this stuff, but I'm thankful he was kind enough to educate me. I'll definitely save his information as whenever I have a plumbing issue again, he's earned my trust to come service it.
Completed installation in a timely manner for a reasonable price. Definitely recommend.
Monica Vogel
2 months ago
Excellent service. I was prepared to pay for a new toilet but I was told I didn't need one. He replaced the parts and the toilet works great!!
Great service and customer service was also great.
Friendly and fast service. What more can you ask for? They answered all my questions and I would definitely recommend to friends
Bret Batterton
8 months ago
Joe removed a temper valve and added a new circ pump to improve the temperature and time delay for our hot water usage. He alerted me of his imminent, early arrival, completed within his time estimate, and was expert in his work. All of which is very much appreciated.
the workmanship was top notch. the workman that came out was very professional the entire time he was in our home. we have called a few plumbers for a few different problems and we always come back to Lawson Plumbing for great work at a great price. thank you
Very pleasant, prompt and accommodating.
Melissa Howe Croaker
a year ago
Phone service was friendly and weekend emergency service arrived promptly, fixed problem rapidly, and went the extra mile for great service.
We did our homework and looked at lots of reviews before choosing a company to install our water softener, reverse osmosis system and pressure regulator in our new home. Have to say experience was an A+ and one of those companies they should reserve a 6th star option for. Did everything they said they would do, timely, prompt, knowledgeable, fair, friendly. We will use Lawson for anything plumbing going forward. Just an overall great experience and great communication.
Arrived on time, provided on the spot quotes for both water heater and water softener replacement. Performed all work on same day as quote. Installer was professional and experienced. Provided short tutorial of system functionality when completed. Left work place clean. Highly recommend.
Stewart Adkins
a year ago
Kristin Humphrey
a year ago
We hired Lawson's to fix several shutoff valves. They were able to get us on the schedule quickly, understood what we needed and performed the work quickly and professionally at what we feel was a competitive price.
Bob Klosterboer
4 years ago
On time and very efficient, great overall experience from the phone reservation to completion of project
Great service! Adjusted our water pressure a few weeks back and afterward one of our toilets was making an unusual sound. Called them to take a look and Kenneth determined it was a valve that needing replacing. Because they had just recently adjusted the water pressure and there was even a possibility that the two were linked they fixed the toilet for free! We will definitely be calling them for all future plumbing needs. Kenneth was also on time and professional.
A Ghost Of The Now
3 weeks ago
Friendly, professional service!
Joe was professional, despite issues coming up out of his control. Kept a positive attitude, and went above and beyond to finish the job.
I called around and I'm so glad I chose Lawson and got Ben. Ben was right on time and immediately grasped the idea of what I wanted. He installed an under sink water heater and new goose neck faucet for my very small bathroom. I now am able to fill a tub with enough hot water to enjoy a relaxing bath! Thank you soooooo much, Ben!
Betty Wellen
2 months ago
Harley explained everything in easy to understand terms and without any pressure. Very professional and such a pleasant person. Thanks!!
Lawson replaced really old water valves under my kitchen sink. Donald completed the job as quoted in a timely and professional manner. This is my second time using Lawson and I will not hesitate to use them again.
Absolutely hands down one of the best in the business. Jason K was our tech and he explained everything, quality work, professional and courteous! I will recommend them and we will use them again!
Very prompt, professional service. The Technician was extremely nice and detected the problem right away. He completed the work quickly and did an excellent. He for any additional needs as well. Highly recommend. Thank You.
Michael Plewa
7 years ago
Very impressed! We had just 3 days left of vacation before returning to Canada. Called them on Thursday night, the receptionist was friendly and professional. The technician, Daryl, showed up just after noon on Friday, and had us fixed up in less than 1/2 hour! The cost was way less than expected, Daryl was a good guy, and did great work. We are giving their business card to all of our 'snowbird' friends.
You can always tell that a business cares about a customer by good service after a repair. Lawson came back out after a repair to make sure it was done to standards. Thanks again for the excellent service. This is the second time Lawson has proven to be a reputable company.
I enjoyed having Shawn install the one-piece double sink in master bathroom. He was very good and cleaned up his mess after. This the 3rd time using Lawson Family plumbing and will use them again.
This is the second time we’ve used Lawson Family Plumbing and I will continue to recommend them. They are always so friendly, professional, and responsive. I trust their work and find them to be very knowledgeable.
Shawn Chambers
2 months ago
These guys are amazing and really care about their customers! They treat Veterans right! My simple job was completed in minutes!
cherry easudes
a year ago
Cynthia Harriman
a year ago
My husband and I are pleased with our new water heater. Wednesday evening we discovered our 12-year-old water heater leaking. We called Lawson Family Plumbing (LFP) and spoke with their answering service. Promptly we received a call back, resulting in my son-in-law finishing up what needed to be done in order to prevent further leakage into our garage.We called LFP the next morning to make an appointment, and by the end of the day we had a brand new water heater. We were pleasantly surprised to see that the new water heater was placed on an 18 - 24 metal stand, and has a pan under it.When it does give out many years from now, it should be a lot easier to detect a leak early on thereby preventing damage to the surrounding wall, and belongings.
When called, Lawson plumbing assigned a technician by name right away. He showed up on time to assess the task. The solution offered was believable; estimate was reasonable, though not the cheapest. Work was completed in a timely manner. Additional upgrades were performed as the technician noticed aging valves, etc. 1 week out, the pipe rerouting job is still holding up! i would recommend this team.
I have now used Lawson Plumbing for a second time on a different job. Both times their service was outstanding and timely.I will use them again for future needs.
We had a leaking pipe under our kitchen sink; it had busted about a year and a half ago, and my husband did his best to fix it. The previous owner had replaced some piping but used the wrong materials. Kenneth from Lawson Family Plumbing came out, fixed it in minutes, and let us know that it was such an easy fix that he wouldn't even want to charge us. We had a wonderful experience, and were given a courtesy call 15 minutes before arrival. We will be using Lawson Family Plumbing for any future plumbing needs.
Angel Ogletree
5 years ago
Jason is a top notch guy. He seems to truly care about people.I deleted my original review. Long story short my daughter got very sick with a fungal infection and we thought it could have been mold growing in our water softener. We wanted to have our water lines sanitized and the softener disconnected. I was under the impression this could be done, but it couldn't be and the technician who came to my house could have handled the situation a little better. Jason reached out to me to learn more about the whole situation, and it seemed like he wanted to be able to help in some way since he was not able to do the work I was looking for. He offered to come out and disconnect our water softener free of charge but I told him we already had another company come out and do that. He was very kind and asked if there was anything he could do, and I really couldn't think of anything since they were unable to do what I was initially wanting. I told him a little bit about why I was wanting the work done and he listened to me and said he would be happy to come take samples of our water and send them out to be tested so we could maybe have peace of mind knowing our house isn't making our daughter sick. He went out of his way to personally come to my house to collect samples to send out for testing. He did a lot of work for me even though I was not a paying customer of his. I really appreciate him and everything he did for us, because now we know our water does not have fungus or bacteria growing in it, and this is one less thing to worry about while we try to figure out what is going on with our daughter. Jason, thank you!!!Angel
Richard Feight
a year ago
Dave arrived early and called prior with an arrival time which is professional and helpful. Quickly advised that HOA main shutoff was not working enough that he could not complete repair. Advised to notify HOA to check shutoff. Was polite and informative and no charge.Richard Feight. Heritage Park Condo.
We are very happy with the service provided by Lawson Family Plumbing. We had a shower leak that just wouldn't stop and the piece that needed to be replaced was so corroded in our old pipes that it just wouldn't come out. We made the mistake of calling one of the big name companies who wanted over $1,000 to replace a section of pipe and install a new valve. The plumber from Lawson did the work for half the amount and gave us the option of saving some money by buying the parts ourselves. The plumber was right on time and finished the work efficiently. I definitely recommend this company.
Awesome team and great installation
I called Lawson Family Plumbing after another local plumbing company had already been to my home and given me an estimate and set a date to come install my new hot water heater. When the first company came back out to install it they completely messed up the appt; they didn’t send the same guy who had been out before, didn’t bring the water heater, new guy didn’t know what he was even there to do. So I sent him away and called Lawson. Boy was I lucky! Lawson installed the water heater that day and beat the price of the other company by quite a bit. I will be calling Lawson from now on.
Darrell and Carla W
8 months ago
Lawson Family Plumbing Tech “Donald” was WONDERFUL! He was patient and thorough in answering our questions. He definitely wanted to make certain he was providing quality work and he did just that. I know Lawson Family Plumbing has many qualified repair men/women but as far as we are concerned, we only want Donald to handle any future plumbing needs. Appreciate his dedication to being thorough, honest and providing quality work. Thank you Lawson Family Plumbing and Donald!
Dedicated employees. Very professional , polite, and hard working
Our clog was stubborn. Michael persisted and succeeded in clearing it. Very satisfied. Definitely would recommend. Prompt service. Fair price.
Came out and was quick and thorough!!! Shout out to Tony who came and worked hard to make sure are plumbing was working. They made sure we understood the complications with are plumbing and explained the process in which they where fixing it. Amazing service!! You guys are amazing thank you!!
Robert Meldau
11 months ago
Excellent professionalism and quality of work!
Cloud 9 Windows
6 years ago
Kevin came to diagnose a possible leak under our concrete slab. Turns out there was no leak. He was super friendly, seems like a great company.
Scott McClennen
7 months ago
Overall it was a 5 star experience.Rob removed our old leaking faucet and replaced it with a new one. They were on time and thorough.The labor estimate seemed fair for the level of service.The finished job was clean above and below the sink.There was a small puddle of water present, that was undetermined how it got there. But once wiped up, did not recreate itself.I would use this company in the future for my plumbing needs.
Kristina Kennedy
a year ago
We requested a quote for my place of work, came very next day with a reasonable price and fixed same day! Very happy. Another company said we would need to replace a lot more for the same result.
I had to replace a garbage disposal and called Lawson. The service tech, Chris, was on time, neat and personable. I would recommend Lawson to others.
They did a sewer inspection. They were on time. Very polite answered all my questions.
Neil Anderson
11 months ago
Had a water leak in our utility room, which was quickly discovered and repaired.
I use Lawson Plumbing all the time for my property management business and at my personal residence. They always have quick response times. They show up when they say they will be there. They are quick to get the job done. They never have to go back and redo anything. Their technicians are professional. And their pricing is fair.
Matt McWilliams
a year ago
Quick and professionally installed!
I needed two toilets repaired. I was fortunate enough to have an appointment scheduled for the next day. Jake came out early after he called me to make sure I was there, and took care of the situation. He is very personable and professional. I will certainly use them again.
I own a rental home in Mesa and live in Oregon. I’ve used Lawson plumbing multiple times for drains, valves, etc. — it is extremely frustrating at times having a rental in another state. However, whenever I have a plumbing issue this company deals with all the stress and the bill is always a lot less than I expect.This time I had Terry go out to my house late on Friday night. He took care of everything and was happy even though I know he probably wants to be home with a beer in his hand.Shoutout to James too he’s service my house in the past.If you want a quality plumbing company at a fair price then choose this company without a doubt
Robert from Lawson Family Plumbing came out yesterday in scorching heat to check for a main line water leak. He shut off main and showed that the meter read zero flow and also checked house and irrigation system flows so he didn't believe there were any leaks. He said he thought that any incidental surface dampness were flows were from condensation or pressure valve backflow. He recommended against digging down to pipes to physically check unless there was significant puddling and he'd come back to do so if indicatedRobert also quickly fixed a mis-adjusted toilet handle which kept it from flushing properly.We really appreciated his professionalIism instead of just automatically doing the unneeded work for hundreds of dollars. He also gave me guidance on how to flush the hot water heater myself and again saved me a bunch of dollars.I've used several Plumbing companies lately such have been mediocre in their performance and significantly more expensive. In contrast,Robert was competent, trustworthy and honest and we'd defintely use him and Lawson Family Plumbing again in the future.
Kenneth was professional, on time, did great work and was honest. After multiple estimates, Lawson Family Plumbing gave us the best price for the job. We would definitely use them again.
Tanner came and repaired a leak that has been going on for awhile unbeknownst to me. He was very professional, showed me what he had done. Thank you Lawson Family Plumbing for being so fast on a Saturday. I will definitely be calling anytime I need a plumber!
Did good work new what he was doing
Look forward to working with them again if we ever have the need for a plumber we know who to call! Very professional and good customer service. Fast service was able to take care of us right away. Thanks Lawson Family Plumbing!
They did a great job replacing my old leaking water heater! Everyone that I interacted with was customer focused. Jeff the plumber that came out was awesome. Their pricing was much lower than Parker and Sons that Lowe’s sent out out, when I ordered the specs of model water heater online, Parker and Sons tried to over charge me twice as much for a the water heater and the installation. My experience with Lawson Family Plumbing was perfect. Would recommend!
Nichole Cook
9 months ago
Michael was a great tech!! Very professional and I would highly recommend them?!
Recently, my auto-level filler piping setup also known as a backflow preventer valve pressure vacuum breaker, started leaking quite a bit.I called my home warranty and they said they did not cover it but could recommend a pool company. I asked home warranty if this was not covered under plumbing and they said no. I decided to call Lawson. As always, they came out to do a free estimate. And they were able to provide an estimate and do the fix a day later.The technicians in their employ have always been professional and amiable.They provide good answers to the problem at hand and give me confidence in their skills.I highly recommend Lawson Family Plumbing for all of your plumbing needs. I have been using Lawson Family Plumbing since about 2013.When my home warranty said it was not covered and they could recommend a pool company, to me, this seemed more like a plumbing issue and I would prefer a plumbing company instead of a pool company. I did learn from the Lawson technician though that some piping for landscaping is better handled by landscapers and/or pool companies. I am glad Lawson was able to do the job. It looks great and I am confident in their work.
Glenn Coleman
4 years ago
Tim was very knowledgeable and explained what the problem was. Tim put my worries at ease. Thank you Tim
Tracy Wiedeman
3 months ago
We needed all of our under sink and toilet turn off valves replaced! I went down the review rabbit hole and called! I was treated kindly and respectfully on the phone and I got an appointment that worked for my schedule. Kenneth was running early and that worked out too! He told us what we were looking at, cost wise, up front! He completed the work promptly and neatly and was extremely professional. I would not hesitate to have any additional plumbing work done! Don’t research any further. It’s nice to know we have someone we can rely on!
Arrived on time. Quote up front was good. Fast, polite, left the work area clean. I will call this company again when I need a plumber.
Sasha Verdugo
2 years ago
Terry was fantastic! He was able to come out same day and clear out my drain quickly. I will definitely use them again! Great customer service as well!
Was able to get Appt. The next day for leaking Water Pressure Regulator. Chris arrived on time and handled the job quickly and efficiently while explaining everything about the replacement part, he was very helpful !!!! Definitely recommend Lawson and will not hesitate to use them again !!!!!
Savanna Fallon
7 months ago
Our experience with Lawson Family Plumbing, in particular with their tech Nicolas was amazing. My husband and I are VERY particular/critical when it comes to any work we hire for our house. Nicolas knocked it out of the park. He was very knowledgable and professional and he was very communicative! He kept us informed and we felt like he was really on our team (we needed additional parties involved and Nicolas kept us in the loop and made us feel like a priority). The job had a small set back time wise (out of the techs control) but Nicolas stayed late until the job was done AND made sure everything was cleaned up afterwards! If there are any plumbing issues in the future we will for sure being calling Lawson and requesting Nicolas!
Ian Blanchard
4 years ago
Sean was excellent. He explained the workings of the water softener system in detail. Being as the existing unit requires replacement, he provided information on various replacement units. He was very patient while enduring the incompetence of the Old Republic Warranty company rep.
andrew Miller
4 years ago
Did great work!
TDK Partnership
2 years ago
I was most impressed with Ben's professionalism and quick and clean work. I would highly recommend this company. They replaced our leaking anti-syphon valve in under 40 minutes. Thank you!
Kim
James DiMaria
4 years ago
As in the past, very reliable and professional. Would definitely recommend Lawson for any electrical job, large or small!
The plumber was knowledgeable, friendly, and very quick! I will definitely be calling Lawson Family Plumbing again when I need them.
wes cleveland
4 months ago
First off over $1000 to replace a toilet flange is highway robbery, but to add insult to injury the technician left, what I’ll politely refer to as brown smudges, all over the bathroom floor, going through the kitchen and living room to the front door. Also left a dirty used latex glove on the front porch.The first time I used Lawson it was great! This time not so much. Don’t think I’ll be calling them again.EDIT: After seeing this review Lawson sent me a check for the over-charge, so there's that.
Loretta Russo
6 years ago
I don't even know where to begin to express my thanks to Tony (technician) and Jeff (owner) for what they did for me today. I had an under warranty issue with my water heater that had been mishandled by many. From the first phone call I was assured not to worry, we'll take care of you. That couldn't have been more true. Jeff understood my frustration and concern and rose to the occasion. He dispatched Tony who was polite, professional, knowledgeable and very helpful. Jeff met up with him later to work out the problems with my water heater which turned out to be electrical in nature. At first I thought I was looking at having to hire an electrician before my hot water problem could be resolved. Jeff assured me that it was not something they couldn't handle, and did. They were there when they said they would be, stayed until all the issues were resolved and reassured me the entire way. When they left it was aft 5 p.m. on a Friday. Two hours later I still didn't have hot water. I called their office and my call was ansered by Patty (a real human being, not an answering machine/service!!!). She immediately told me to not worry, called Jeff, put us both on speaker and was told they would be back as soon as they finished the job they were on. At 9 p.m. on Friday night, Jeff and Tony returned to my home and replaced the one theremostat and element that was causing the problem. They couldn't do enough to make sure that I was comfortable, reassured and everything was in working order. Who does that these days? Not many!! Jeff runs an honest business and he obviously cares a great deal about his employees because Tony was by his side the whole time making sure that all was taken care of. I can't thank them enough for the care and attention they paid to me. The best part was that he worked with me with my home warranty company so that I wasn't charged. This is a company you can rely on and trust with any job. Many thanks guys!
Scot Goernitz
9 months ago
Technician actually showed up a little before scheduled appointment time, was very professional, and installed a nice quarter turn valve on hose bib.
Julius “Jules” Veloria
6 months ago
One of the few that can actually service a water softener, my first experience with them was A+. Their serviceman, Kenneth, was professional, friendly, and most of all, trustworthy. The price was very reasonable and I will certainly have them on top of my list for any future plumbing jobs.
These guys at Lawson family plumbing are truly amazing, we once had a problem with our kitchen faucet, then we give it a try to call them, it’s our first time asking for help, because we don’t really know anything about the problem, then they came and explain the problem and as we discussed about it they’re working and it happens so fast they just explain what they did. The price is reasonable and professional people. Will recommend these guys.
Craig Frooninckx
4 years ago
Super fast and very workable, called in the work order over the weekend and they contacted me within a couple of hours, was able to schedule the work based on my schedule. Jason came in, assessed everything and knocked it out quickly.
Paul Stelmaszek
3 years ago
Micheal did a fantastic job. I am very pleased with the work he did and he is definitely an asset to your company. I will refer him go all my friends
Lawson Family Plumbing did an outstanding job on replacing my hot water heater. The plumber was courteous and professional and answered all my questions in depth. I will definitely use their services again if I have future plumbing issues. I highly recommend them for plumbing needs.
Gary Coleshill
a year ago
Water leaking from my 20 year old water heater.Panicked and went straight to Yelp. I found Lawson Plumbing, and saw that they had great reviews, and called them and explained my concerns (flooding).They assured me that they would have someone out same day, and they did . Team member Randall showed up and replaced the water heater. Randall was incredible. He explained everything clearly and frequently checked that I was happy with what he had done, and was doing.Explained to me that the company policy was to do everything in the clients best interest, and do the right thing for them. What a great way to do business, no wonder they have so may great reviews. Even though it was late in the evening, Randall told me that he would not leave us hanging, and would finish the job that day, and test that it was working correctly. Which is exactly what he did. If you have any plumbing issues, you need to call Lawson, and ask for Randall. Incredible service.
Matt Wilkinson
a year ago
Very knowledgeable and did a great job
The plumber quickly replied to our call. He arrived on time, ans immediately eased the stress of the situation. Every decision on his part was discussed and explained clearly. He went the extra mile by providing information and recommendations for obtaining additional abatement people. Throughout the entire process he was courteous and supportive to our wishes and needs. Lawson Family Plumbing will certainly be our first call for any of our plumbing needs.
Judi Hosterman
a month ago
Great service, just a little pricey. They did a great job in repairing my leak in the attic. I would recommend them to everyone. Yesterday was a long day for me, but they came through. Thank you!
Kenneth Cotter
a year ago
Friendly, efficient, on time. They were recommended by a neighbor and we would recommended them as well
Gabriel was professional and educating while providing me an understanding of my current issue. He communicated well and provided a high quality and comfortable experience. I would use this company again in the future.
I have always been happy with Lawson. Their techs are courteous, respectful, and professional.
Mark Henderson
6 months ago
Excellent service. Technician arrived early and had us sorted out within an hour—even though he needed to go get a valve. Great experience.
I called on Friday and they said someone would be out between 11 and 2. Boy was I surprised when the plumber called and said he could come a bit earlier if I was available. He was fantastic. We had a leak in the wall and with our permission he contacted a water restoration company who came out within an hour. He fixed our leak, replaced our hot water heater and went over everything in great detail. He made a bad day so much better. Thank you! Although I loved the service, I never want to see you again! 😀
Baylee Little
10 months ago
On time and fixed our problem with no extra charge, will always use them!
Bill Brabandt
4 years ago
Joe went out of his way to get our leaky sink fixed by driving to the next town to get what we needed. Service was quick and good.
Rebecca Eiler
2 years ago
Fast and professional! Call them 24/7.
Cindy Ramsay
10 months ago
Lawson Family plumbing is a five star operation! They are honest & very professional. They give you the cost of the job once they get to your place. They show up on time & do a great job💞 I'm so glad I found this family owned business!!
Tanner did a fantastic job! Thank you! 😊 Very responsive, timely and professional. He diagnosed the issue, explained the problems that he could possibly run into. He was very detailed...went above and beyond. I will always use Lawson Plumbing for future needs and happily refer them to family and friends.
The tech that came to our office Saturday was good. Did an awesome job installing main waterline.
I can highly recommend Lawson Family Plumbing! Dillon was exceptional!!
From the telephone receptionist to the technician, the service was very professional, personal, and informative. I would highly recommend them.
We had a plumbing emergency on a weekend. We called first thing in the morning and Lawson Family Plumbing had someone at our house within a few hours.The plumber came in, assessed the situation, quoted a very reasonable price, completed the work, and charged us exactly what was quoted. And we had running water quickly again.Thank you for being a friendly and honest business!
Great customer service! Jason was awesome and super friendly!!
They are great. Super responsive and do good work. Will hire again. Great for old homes.Update: Nick Schellenberg helped us with a dishwasher problem and he was 5-stars all to himself. LFP has a great team and Nick helped us a lot. Thanks to Nick.
Gary Stockton
4 years ago
I can’t say enough about how satisfied I was with this company. From the moment I called I was met with courteous and professional attention. They called ahead to confirm the appointment, arrived on time and performed a major repair on a pipe leak in my house’s slab. The job was done quickly with minimal disruption. The cost was reasonable and the servicemen were friendly and reliable. I will use them again for any future plumbing work and highly recommend them.
I would definitely use their services again in the future. Five stars.
Michael did a great job cleaning out a drain for us. We were given an 11 to 2 window and Michael got her at 11 and took care of the problem we had pretty easily.
Jackie Glover
10 months ago
This company and their service tech are great! They were very polite and very professional. The tech was amazing and worked very hard to get our toilets replaced before my nieces wedding! He did a fantastic job in 2 hours! ThX! ...and would highly recommend!
Watch out on the highway for driver of vehicle with license plate CM23891, decides at last minute to swerve over two lanes in front of cars to get off on exit, and did this all while the solid white line was still there, you know the line before your suppose to merge, and in doing this the person on the on ramp and had to slam on their brakes to avoid hitting the back of your company vehicle.
Very satisfied with the work done today and especially happy with Harley who did a great job and made me feel comfortable throughout the repair.
We'll never buy a two piece toilet brush again, that's for sure! It came detached and was impossible to remove ourselves. Jeff Lawson showed up right on time and fixed the problem. He was very fair in his pricing, and gave us some good advice for the future. Highly recommended!
Brent Struckmeyer
3 years ago
James McGill
7 months ago
Very professional and understanding. Accommodated a difficult situation in a less than ideal working environment. It is greatly appreciated!
Chris Fay came to fix my pressure regulator and did a phenomenal job. I truly appreciate how quickly I was able to get someone out to fix the problem and how efficient his work was. Great company and will be my first choice for any future plumbing issues.
Roberto Hendy
9 months ago
We had a shower facet that needed repair. Our technician, David was professional and efficient. We expected to get an estimate and then have to reschedule a time for the repair. He diagnosed our need, took some pictures and wrote up an estimate in less than a half hour. Once we accepted the estimate, he said he could complete the repair today. Needless to say my wife and I are completely happy with the repair that was done. Expertise is worth paying for.
I've used Lawson for the past 5 years and they are the only plumbing business I will use. Fair pricing, 2 year warranty and if you need them quickly they are here for your.
robert lujan
2 months ago
Did a great job! Adrian was very friendly and knowledgeable! He gave us great detail and recommendations!
They were great,kind and polite, wore mask went above and beyond. Fantastic. Thank you God Bless you and your family
I had a leak at rental house and needed it fixed ASAP and they responded immediately. They fixed the issue and actually it was better than before. The cost was on the load side of their estimate. Will definitely use them again, but hoping I won't need them.
Danielle Perez
3 years ago
I highly recommend using Lawson family plumbing! My mom and I both use them for any plumbing job. They are always punctual, professional. They always take care of us better than the other guys with out gouging there prices. Would recommend to any of my friends and family based on the experience we have had.
Lawson Family Plumbing has come through again! This is the second time they have come to my house, in rapid time, to help me deal with a leak. This time I am out of town and was alerted by my landscaper that there was water leaking out the side of my house. Lawson showed up within an hour, turned off the water as my kitchen was flooded, and got a fantastic restoration company out to start that process. And they located and fix the leakaThis is going to be a long and expensive repair process but it would have been so much worse if Lawson hadn't responded as quickly as they did!
Lawson Family Plumbing provides excellent service, affordable rates and quality expertise. We had a back up in our kitchen sink and a small flood in our garage from the washer hook up. We called around 9:30 in the evening and Lawson took our call, listened to our concerns and scheduled an appointment time for the following day. James worked quickly and respectfully in our home to assess the problem and walk us through the issues and remedies. He was upfront and honest about the cost and next steps. We would highly recommend Lawson Family Plumbing and will be calling them ourselves for any future plumbing needs!
Lawson Family Plumbing is outstanding. From the minute the gentleman answered my after hours call until Joe completed all the repairs. Everyone was empathic, understanding, explained everything, and answered my many many questions. Joe went above and beyond and was a pleasure to work with during this stressful (for me) time. I highly recommend Lawson Family Plumbing and especially Joe.
My hose bib was leaking, appt was quick and we replaced both front and back bibs on the same day. Very professional service, Harley, the tech, was on time, early even, and called ahead to confirm. He did a great job and was very pleasant to work with.
I requested a phone call to discuss price BEFORE the work was completed, the technician failed to call me until he was done with the work and stated that he felt it was necessary to do the work. The price was $200-$300 more than 3 other local companies estimated. The technician also exaggerated about the conditions of the bathrooms.
Great experience with Lawson Family Plumbing. Excellent customer service. Their call center was very professional. The tech also very professional. He diagnosed and fixed our shower clog and replaced our toilet guts in a timely manner. I will definitely use Lawson Family Plumbing for all my plumbing issues.
drace bertrand
a year ago
Dennis Gustin
8 months ago
They responded to my request and replaced the toilet in less than a hour.
I was lucky enough to find Lawson Family Plumbing and they have come to my rescue many times in the last 9 years. Every single person I have talked to or worked with has been great! Prompt, friendly, professional and honest. I also think it speaks volumes of a company that the same plumbers have been working there all these years, Daryl and Randall have always gone above and beyond to get the job done and I so appreciate it.
Shawn did a fantastic job installing a new kitchen faucet. He visited the previous day and diagnosed the issue without charging for his time. The new unit was installed within an hour and it looks great. Fair pricing for quality work, I'd happily pay more for the experience. Thank you for the great service.
Jeannie Lambert
4 weeks ago
Lionel was our assigned specialist. It was an emergency plumbing dilemma that he handled with great expertise and a wonderful attitude. Lionel walked us through every step of the process from beginning to end. We are so happy he was the person on call. We were so stressed and he brought with him a sense of calm and confidence and resolved the issue. Thank you times a million!!!
Lawson installed a bidet. And they did a great job! The plumber was on time, professional and pleasant, and confident as well as competent. He did good work for the price quoted. No glitches, and no hidden costs. I heartily recommend Lawson!
I've dealt with Lawson Family Plumbing before and have highly pleased each experience. They are professional, on time and get the work done. I'd highly recommend them to anyone having plumbing issues.
Great company. I have been using them for years. Always quick and responsive on setting up appointments and do a great job. Service techs are extremely polite. This last service was done by Harley and he was great.
Buyer beware. SCAM!!!!So I gotta tell you. I'm all about making a living and a profit. However lawson family plumbing came out to my sisters house and did a water leak repair. It was on the exterior of the house and it was a minor repair approximately $24 and parts and I'm sure some of it was left over Scrap. They charged her $850 with the service call and dialogue. To no avail it leaked in three weeks! Please see the photo of the very cheap PVC parts that were used. I would understand if it was $300 but this is completely unacceptable. 100% buyer beware these guys must be on commission!. I would recommend you search for a Different plumbing company and by no means trust these guys. Please see the photo. She has a single
WIN! Very grateful for the whole team at Lawson Family Plumbing. I communicated/coordinated with Jake primarily on my plumbing needs. LFP assessed what needed to be done and gave options on work needed. Will definitely contact again for any future work needed. Thank you team!
Ramnath Subramanian
11 months ago
On-time, efficient, and speedy service. Seann was knowledgeable and very professional; and he is a credit to your organization.
Prompt and courteous. Will use again
Vic Russelavage
a year ago
On time, polite and professional. Excellent from start to finish, great business model
Natural Medicine & Detox
5 years ago
I'm so glad we chose this company to do the extensive plumbing work we needed done on our new place. It was not easy as everything needed to be done (1940's building) and they did a fantastic job! When we had the city come inspect everything, they were here to answer question and everything went well because these guys know what their are doing. For professional and reliable service, hire them! Thank you Vik and team for being there for us through this challenging remodel.
Joshua Nichols
a year ago
Lawson installed our deep soaking tub. They were on time, polite, effecient and the work looks good. Maybe a little pricey compared to a smaller contractor but you get what you pay for I guess.
When the show up the are very nice. our technician can in looked over the job. Could have put in a new disposal but found the problem fix it , repaired my faucet, (forgot what it was suppose to work like) and when he was done , cleaned up and made my place better then when he got there.I would recommend them to anyone in fact sent a friend to this company this morning to have them come to there house!!!Thank you Lawson Family Plumbing!!!!
Technician showed up on time was very professional, written estimate prior to doing any work. Explained exactly what he was going to do and completed the work in a timely manner. Very happy with the company, the price and the quality of work. highly recommend.
Andrew Francis
2 years ago
Outstanding technician. Arrived on time. Very clear about the issue and resolution.
Deborah Hjelmeland
a year ago
David did a great job
I had a leaking outdoor faucet that needed replacement. They arrived quickly and discovered that due to a fault in the water line resulting from a previous owner's DIY job, the water couldn't be turned off. They got the faucet replaced anyway. The quote was given up front and was a flat rate for the type of repair. The work was professionally done and the new faucet is great. I would recommend them to others and will use Lawson again if the need arises.
Needed a plumber to remove/install a new recirculating pump, was quick and clean, and my hot water is back to normal!!
Very prompt, efficient and effective service on toilet not flushing. Handle replacement part promptly purchased and installed. Pleasant plumber. Good work. Cost = moderate.
They stand behind their work, and operate with the professionalism and integrity we all hope for when hiring a repair service. We would use them again, and recommend Lawson Family Plumbing.
Joe “Butch” David
a year ago
Prompt, professional, and less than half the cost of two BIG plumbing companies.The plumber was early, went right to work, and completed the work very quickly.I made them our permanent plumber today
Nancy Harder
10 months ago
Wonderful company. Conscientious, timely, polite and knowledgeable.
Robin Gotbeter
4 years ago
Excellent service and.came out on Thanksgiving ☹️. Thank you
Ron Westbrook Properties, LLC
a year ago
Quality company, reliable, stands behind their work
Helen Hennessy
8 months ago
I had a shower issue that other plumbers walked away from. Lawson was fantastic. Michael came out , looked it over and made a plan. He actually discovered another issue and fixed that as well. I thought I'd get a huge bill but it was very reasonable. Thank you Lawson for giving me my shower back !! I will definitely use you again!
Great service, good prices, super professional.
Had a service line replaced. Great experience and super knowledgeable tech in Dylan. Would definitely recommend and will use again.
Kathie Bright
4 years ago
David did our pipe re-route and he is a Pro. He did a great job, I would use Lawson Plumbing again, good work.
Chris Rinchack
4 years ago
Came home from vacation to find water in our garage and just outside our garage. Googled plumbers and Lawson Family came up. Called and the same day Tim was out to our house right on time. He was very friendly, and knowledgeable. Tim diagnosed immediately what the problem was. He took us through the steps as to what was next, which was very helpful to a new homeowner who had never been through this before. I will certainly recommend Lawson Plumbing to everyone who needs a plumber because of Tim.
Helped with a crooked water line I couldn’t remove, and changed toilet innards.
Lawson quoted me a price for the repair from a picture I sent to them.Lawson gave me an option for repair time and showed up ahead of schedule.The repair technician Jesse was kind courteous and finished the repair quickly!Yes I would use Lawson again just based on this one experience alone!Thank you Lawson great job!
Very pleased with efficiency, expertise, and personnel.
The plumber was very helpful, and cost conscious. He suggested I go buy the faucet and he would come back to install. He was very neat and clean as well, which I really appreciated. Would definitely use again.
Swapped out our leaky, backyard hose bib and provided great advice on our water heater while they were here. Really top notch service and reasonably priced. Thankful for their quick turnaround. Will definitely call them back for future work. We highly recommend Lawson Family Plumbing for any plumbing service. They are the real deal.
Excellent job, so helpful and professional.
Normally i dread dealing with plumbing services but Lawson Family were the absolute BEST. Fair price, great service and Donald was friendly and very professional. I got business cards to distribute to friends and family.
I now have my go to plumbing company... Lawson Family Plumbing
Paul Plovick
5 months ago
We had two outdoor hose bib faucets that were leaking and original to the house when built in 1992. Harley called us in advance to let us know that he could actually come earlier by better than an hour from the scheduled time window of our appt. He was incredibly efficient and done in 20 minutes!! We are amazed and very pleased with the service, quality, professionlism & also the wonderful efficiency of the office staff that set our appointment. We will be a customer now for life with Lawson Family Plumbing and will be certain to refer them whenever anyone needs the name of a great plumbing company! Paul & Carol Plovick of Chandler!
HawkinAZ (Mike)
a year ago
Dylan was amazing. Prompt, polite and professional would highly recommend for future plumbing needs.
Service was excellent! He was on time, very polite, reviewed the quote with me prior and completed the work in about 1.5 hour! Our emergency water valve had broke, while he was checking the water pressure, he noticed the water hoses valve was leaking and asked if I would like that fixed It as well. And it looks beautiful!!!:)
Juan Talamantes
a month ago
Joe was our guy. Everything was great. He was on time and very professional. I highly recommend Joe and Lawson family plumbing.
Alicia Sandoval
a year ago
Minor pipe installation
Matt Brandenburg
4 years ago
My inner SEATTLE came out and instead of calling Lawson family plumbing I wrote a less than complimentary review. My passive aggressive and diversion of conflict was bested by the good people at Lawson Family Plumbing who called my lovely wife to see what they could do to help our situation out. They are good people and I am a passive aggressive jerk who went to the internet versus calling the nice people at Lawson Family plumbing. They are great, I am not.
Installed new faucet bibs at washer outlets.
Lawson Family Plumbing is a great plumbing company and I would recommend them to anyone looking for a plumber out in tempe.
Highly recommend Lawson family plumbing. They are very responsive and make the scheduling process simple, fast and convenient. I had a leak in my place of business and I was very worried I would have to close down and wait for the issue to be resolved, but Jason was awesome and was able fix the issue within the time I needed it done and I appreciated that he took the time to answer my questions and make recommendations. I will definitely be using them and requesting Jason for all of my future plumbing needs.
Lawson Plumbing has been taking care of my plumbing problems since the first week I moved into my house. They have always been polite and respectful. Today they replaced the plumbing in my bathroom. Thanks guys. You're awesome
Alison Kalina
9 months ago
We had a Roman tub faucet installed. Difficult access. Great job!
A daughter contacted Lawson plumbing about some plumbing needs. She needed a new kitchen faucet installed in a new countertop, connect a new garbage disposal to the new sink and fawcet, install a new water purifying fawcet and connect existing hoses from dishwasher to the water lines.A plumber came on Wed Sep 16th and loomed over what needed to be done, went to his truck to figure estimate. He came back into the home and said it would be $1400+. After my daughter was revived she declined.She had a plan B and contacted another plumber late morning yesterday. He had previously gave her an on phone or text estimate of $275. Over $1100 less in cost for same work to be done. He arrived arount 3-3:30 yesterday afternoon. Completed the required and requested work and left arount 6p or so. Need another part so he went to Home Depot to get it. Final payment was $325, yes $1100 less than Lawson. Enough said.😞water
Help set up a water softener system and replaced a water pressure valve.
Dustin Nelson
4 years ago
We had the dreaded sewer backup occur one night and our regular company cleared the blockage and provided a camera inspection. They noted part of the sewer pipe was broken near the clean out and had a large root obstruction; it would be an expensive quoted repair and I knew this going in. I am sure everyone knows someone who has had sewer lines repaired or replaced and it is not cheap.I wanted a second opinion on the breakage and of course a cheaper quote, so I found Lawson Family Plumbing online and was impressed with all of their great reviews.Upon contacting the company for their free consultation, I had the pleasure of meeting Tim who came out and confirmed the breakage and recommended a solution. He was straightforward and answered all my questions. Yes, his quote was much less and the work could be performed quickly because I did not want to hesitate on this.Two days later Tim and his crew were on site. Each step of the process I was informed on what was being done and how this was the best practice to ensure a solid repair and replacement. He and his crew went above and beyond to dig deeper and fix more pipe than initially thought to make sure the pipe was secure for years to come, and.....the quoted price did not increase. Tim just wanted to do it right and I am thankful for that!It was a whole day process, but my family was only inconvenienced with sewer service for a short time, maybe an hour or so. As a bonus, my landscape was not destroyed and I got to keep my shade trees because of this excellent fix.I will gladly recommend Tim and Lawson Family Plumbing to my friends and neighbors. It has only been one day later and neighbors have already asked about the quality of work = exceptional. I know this is a cliché, but if I could give 10 stars, I would!!!!But wait, there's more! I have had different plumbing companies do different work over the years, from simple valve replacement to complex whole house re-piping, and the work was great but pricey. I asked Tim, ballpark, what would you have quoted for these repairs? Each instance was less than I paid. So, if you trust reviews and want someone who is fair in pricing and does work the way you want it to be done, I recommend Lawson Family Plumbing. Thank you Tim and crew
Craig Jameson
4 months ago
Excellent service, responsive quick and professional. Thanks
I've been using Lawson for many years. I have never been disappointed!
Carl Millican
6 months ago
Joe was excellent - we discussed all the options so I could make the decision that was best for my family. I would be glad to have Joe back in my home.
Great guys, respectful, knowledgeable, very concerned that the job gets done right.
I had a clogged laundry sink drain, which wouldn't snake due to vintage plumbing. Joe was able to cut out that old rusty pipe, and replace it. And it was great that he could do the repairs on the spot. My first time with Lawson, but I'll be back.
Lionel Morris arrived at the exact time I was told a technician would arrive. He quickly determined the problem, installed a new garbage disposal but, unfortunately couldn’t wire it up because my 50 year old house is out of code. I now have to have an electrician come and install a proper outlet so the GD can be used. However, I was pleased with the prompt service.
Raquel Lillian Schnitzer
4 years ago
We just had such a wonderful experience with Lawson plumbing. We are an orthodox Jewish family and have strict limitations on technology etc from Friday to Saturday night. Two of our toilets and shower flooded on Friday night. The woman on the phone was so helpful about our religious rules and worked 100% around them. Nick came out late and stayed a couple of hours making sure the problem was totally fixed (even having to make a Home Depot run). He even totally cleaned up and gave the whole area a thorough cleaning of Lysol. Totally fair price also. We have officially moved all of our plumbing needs over to Lawson Family Plumbing.
I DO NOT EVER POST COMMENTS, however, I just used Lawson Family Plumbing and the plumber that they sent to my home was Darrell Tones and he was everything I asked for. He was highly skilled, professional, resourceful, honest and straight forward, with the plumbing help I requested. I have been avoiding these repairs for fear of doing it myself and getting in over my head (I am an Aircraft mechanic by trade) or getting exploited in unreasonable charges for a service I am familiar with, but did not have the experience to be resourceful with, if things went south. And things went SOUTH! Darrell COULD have told me any number of reasons to increase the quote he had given me and held me hostage when the Cartridge he was replacing wouldn’t come out and it broke while still in the fitting. He could have told me I would need a new fitting as well and increased the charges KNOWING the water needed to be shut off at my home, UNTIL the repair was made, as this was a shower cartridge and does NOT have a shut off valve. (I have 7 kids and we use ALOT of water) Darrell could have charged me 10 times what he quoted me, but that didn’t happen, INSTEAD, Darrell called my broken cartridge a “dirty dog” and proceeded to chip out the broken cartridge bit by bit, WITHOUT attempting to exploit me financially, given the circumstances.Darrell Tones is the type of employee EVERY employers hopes they hire but more importantly HOPES they retain. The problem is people like Darrell do their job, wont complain and go about doing good without the expectation of anything extra and without recognition. SOMETIMES these types of people quit and the employer doesn’t realize what they have lost, until they have lost them, SO, I DO NOT EVER POST COMMENTS, however, I am compelled to ALERT who ever reads this, to this experience, as I will be recommending Darrell to anyone I know and Lawson Family Plumbing will get my recommendation for being an above board, fair priced, honest family owned business that just demonstrated ethical business practices and the rare human trait of personal integrity!Thank you for being there and thank you for being ethical, Darrell and Lawson Plumbing!!
Carnia Smith
2 months ago
They were great and made sure I know what they did as they went
A tech came over to diagnose a leak on my osmosis machine and told me my options
The service tech found the drain pipe leak that a home inspector pointed out. However, he said there is no evidence that it is leaking now. He cleaned it up and applied a sealant. He could have replaced the entire section, which is what another plumbing company wanted to do, but he saw that wasn't necessary. He also gave me advice on the low-flow toilets I have. Hate those things - lol. He was very helpful, professional and honest. I'll definitely be using this company in the future.
Yesterday I had my 4th experience with Lawson Family Plumbing. Tanner was the plumber and he was great as usual. I had delayed making this one repair for years and finally had it done. The soap dispenser on the kitchen sink was both not working and leaking water under the sink, and he installed a new dispenser. If I should need plumbing repairs in the future, I would not hesitate to call Lawson Plumbing and would be pleased to have Tanner show up to do the work!
Byron Monahan
2 years ago
David C. Arrived on time and performed the work perfectly. Super company to work with and we highly recommend them and will use their services again.
RJ Bohartz III
3 years ago
Gave a call the Lawson Family Plumbing and had an appointment setup in no time. Their service tech was very nice, polite, and informative. I would not hesitate to use their services again.
Lawson Family Plumbing has been coming to my house's rescue the past two years. Last year I had an old water softener blow out and send muck and resin through all of my pipes in the house. Their techs offered me some great advice and went above and beyond getting my house fixed up. All of my faucets were replaced, a new water softener installed, pipes cleared, and all was well. After seeing how professional they were, I asked them to install a new RO system in the kitchen, which also works well over a year later.This year I had them come out and replace a tub in my second bathroom, as well as replace all toilets. They really busted their butts on the bath tub, and again -- went above and beyond to get the job done right, and even saved my shower walls from needing to be completely re-done. The demolition was very clean, and easy to re-assemble once they were finished.More recently, I had called them out because one of my water spigots was leaking in my back yard. After the tech looked at the problem and gave me a quote, he looked at me candidly and said I'll be honest with you, you can do this yourself.. it's very easy and it will save you a lot of money. I can't begin to describe how much I appreciated this. You can't bad mouth a company who has that type of integrity, and acts just as much as an advocate for the customer as they do their own bottom dollar. Lawson Family Plumbing gets 5/5 stars every time. I see myself being their customer for a very long time.
Michael Lloyd
4 years ago
Had issues with my R/O system Lawson family plumbing arrived looked at my system and fixed it. They are very professional and competent. Will definitely be the company for all my plumbing needs.
Always a good experience with Lawson Family Plumbing. We are repeat customers and will continue as we need their services. Thanks
We had a toilet in the lower level of our house that would not drain. Another plumbing company inspected the toilet and indicated a cost well over $800 that might entail wall and/or floor removal to fix the issue. I called Lawson for a second opinion. Their very profession plumber removed the toilet and tried to clean the line. He determined the problem was with our house pumping station - and he indicated Lawson did not provide that service. I called the office; and they recommended a company for such work. The Lawson plumber replaced the toilet; cleaned the area; and told me there would be no charge because they could not solve the problem. AMAZING. I will be using Lawson plumber for any future plumbing needs at our house.
Replaced a very old water softener and flushed the tankless water heater. The service personnel were very kind and thorough. Would recommend them to anyone.
Anne Spiker
10 months ago
Have used this company & recommend them to everyone! Mike was fast & very informative thank you all @ Lawson!!
I am very pleased with the service I received from Joe. He fixed a leaky faucet on my tub very quickly, and it was great to have such professional and courteous customer service. I will definitely call Lawson Family Plumbing again recommend them to others.
Very happy with the customer service from start to finish. Knowledgeable service tech who gave me some insight on a few other questions I had that weren’t even related to the call out. Very happy customer!
great and helpful service. Glad to find them!
Yearly service on two systems and 2 other plumbing issues that weren’t issues after all.
We will use Lawson Family Plumbing always. Every aspect of working with this company is a pleasure. Their honesty, knowledge, and professionalism is why we only turn to them.
My 6 year old water heater still under warranty broke and leaked from the top. Lawson came quickly and assessed the problem and coordinated with the WH provider. Jake our technician was very effective, courteous and helpful. It was hard work for him and a second helper to lift the 75 gallon tank to remove it and install a new one. I also told himI had a leaky outside water facet and gave me an estimate on the spot to have it replaced. He also saw that my water pressure was high and will be giving me an estimate for a regulator.Overall very pleased with Lawson and Jake and was thankful that one on my neighbors referred me to them even though I had other choices. O
Plumbers from Lawson have come out to my house and completed several repairs. They fixed my water heater, replaced my water heater two years later, rebuilt all 3 of my toilets, fixed a leaking sink, repaired a leaking supply line to a washing machine, and installed a water softener. They are always friendly and professional. The work was done quickly, and it was done right the first time. I recommend Lawson to all my friends and neighbors and will always use them for my plumbing needs.
Ryan Fischer
3 months ago
Installed my water softener and did a great job. Fast and efficient.
Consistently good work--reliable and friendly as well.
Aaron Brewster
a year ago
Devin Birtciel
a year ago
Plumber did a fantastic job, and arrived when he said he would. Prompt, professional, and honest. Did the work quickly, and was willing to explain what he was doing while he worked. I'll definitely use Lawson Family Plumbing again.
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