Crystal Clear View Glass

We had three glass companies come to our home and give us quotes. Brandon was the most thorough and professional of them all. He made us comfortable that he knew this business well. His price was competitive and they did an excellent job. Dealing with Wendy on the phone was great! She was kind, helpful and knowledgeable.

We had mirrors installed on an entire wall in our exercise room.
Shower doors on our guest bathroom tub/shower.
Shower door and wall on our master bathroom shower.
Wall mirror on master bath wall.

We would definitely use them again.

Company billed my credit card on June 1st 2022 and stated that they would have my new shower glass installed by June 29th 2022 they did not show up to the job I actually had to call them which at that time they stated that the had a glass delay and would have it installed 3 weeks later. 3 weeks came and went and then they had excuse of still getting the glass with vendors this kept happening over a few months. Finally in December they came out with the glass and it was the wrong glass so the owner stated that they would need to reorder and would rush it. I have called multiple times with no response then the owner stated they would be out Feb 7th for the install and did not show up or call. I have called and texted them over 50 times to get this job completed at no additional cost as the owner stated or I need a full refund and reimbursement with all the time and expended effort for this project.

I am extremely disappointed with my entire experience with Crystal Clear View Glass, and their inability to communicate. Don't bother wasting your time with them.

On the first appointment to get measurements, they never showed up. I gave them the benefit of doubt and called them to reschedule. Once they made it out, they informed me it would take 3 weeks for the window to arrive. We gave them our payment info, and 6 weeks later we have not received an update on the order status and are unable to reach them. All communication from them stopped once we provided our credit card info. They have not replied to any email, no response to multiple emails, and on several occasions their voicemail box was full.

Crystal Clear View did an awesome job on replacing the HUGE glass window above my Master tub. The quality of service I received from the office staff to the technicians is hard to come by. I would definitely use them again!

Crystal Clear View Glass did not come to our home like promised on 9/29/22. I called them on the day they were suppose to come but they told me they did not service our area (Casa Grande) even though they never told us that.
That same day a person called my husband and stated that there was a miscommunication and they would be out Saturday 10/01/22.....of course no call no show!!!!
I would recommend not doing business with them they obviously do not care about there customers.

I had Crystal Clear View install windows, but have had endless problems. Brandon was helpful in acknowledging the installation problems, but has been unable to fix some of them. Initially, the windows leaked and the insultation was missing from around the frame. That has been fixed. However, the window trim is not flush and continues to fall off. Brandon has sent several people to fix it on many, many occasions. Nothing has worked. I have decided to hire someone else to fix the problem.

I hope I don’t get hit by any more rocks on the highway, but if I do I would definitely use Crystal Clear View Glass to replace my windshield again. They were very helpful in scheduling an appointment and working with my insurance. The day of the appointment, Alan arrived right on time, was very pleasant, and was able to salvage my parking stickers from my original windshield. Thank you!

Update as of 2/15/2022
Whelp, found some more rocks. Eddie responded to my claim right away and was able to repair the damage. Thank you again!

With the purchase of an older home, I wanted to replace a few of the existing windows. Brandon was able to come in a timely fashion and suggested various possibilities. I received a quote within a couple of days, and enjoyed visiting the showroom to select decorative glass for one of the replacements. Great, personable staff! The install was completed smoothly and I'm loving my new windows. I also received a follow-up call to make sure I was satisfied and to address any issues. (There were none.) I'm planning additional work in the future and this is the company I will call.

What can you say about the most amazing glass company ever. Juan and Raphael are my heroes. They went above and beyond to take care of my windshield. They worked around my schedule and came to my work to replace my windshield. They even helped me call my insurance for the claim. BEST SERVICE EVER!!! Thank you so much.

Amazing and prompt service! Dennis the technician was courteous and extremely thorough. Our service truck was vandalized, glass was everywhere! Not only did he install the new glass but he cleaned up all remaining debris! We will refer Crystal Clear to all of our friends and family! Shout out to Juan to getting someone dispatched and the job done the same day. Thank you so much!

James helped me replace my windshield. Great customer service! He texted me about 30 min prior to arriving. Total time was about 30min to replace it. Service was fast, easy and stress-free. Gave me post-installment instructions. Would def use them again!

Needed a defective family room window replaced. Crystal Clear View Glass did the replacement. They have a professional, courteous & friendly staff. Setting up an appointment for an estimate was a breeze, installation was perfect. All follow ups done in a timely manner. Highly recommend Crystal Clear View Glass, thank you Wendy & Brandon for all of your help.

After having bad experiences with previous window glass providers, Crystal Clear View Glass was recommended by our friends at Tint 360. Joseph, from Crystal Clear View Glass was here today to replace the glass in 2 windows. It was a pleasure working with him. The installation was perfect and he was very courteous throughout. Should I need glass work in the future I will not hesitate to contact Crystal Clear View Glass.

What can I say?!.... besides Brandon and Wendy have been amazing!!!! Needed this company to fix windows on VERY short notice - and they came through with flying colors!! Items were needing to be ordered and wouldn't be in on time for our deadline, so this company bought the parts and made the needed items.
I am so impressed with the professionalism, communication and customer service from this company. Brandon went in on his day off to help us get this project completed!! Wendy was a great communicator getting me info I needed and connecting me to the answers I was seeking. Crystal Clear View Glass is now my glass/window company for life. Thank you!!!!

We recently had some window glass replaced and couldn’t be happier. Our experience with Wendy answering our calls and taking care of business, the estimator and installers, was very good. We would highly recommend Crystal Clear View Glass for your glass replacement. It was painless.

One morning I noticed the rear window of my F150 was smashed, needed to leave town that day. Called around to get it replaced, quoted 48hrs. Called Crystal Clear Glass, they responded immediately, and had it replaced with a very knowledgeable tech with-in 6 hours of initial call. Even followed up a week later to inquire about my satisfaction. Top Rate Service

Amazing Top Notch Windshield Repair!! Don’t go anywhere else! EDDIE at Crystal Clear is a
“Windshield Magician” and he literally made my chip and crack Disappear!! ?? It was an inch crack on both sides of the chip and I couldn’t even see it when he finished ! Wow..omg..were my remarks!! Again..Everyone who drives the freeways in Phoenix knows it’s almost a given to get a rock chip that hits your windshield and sadly there’s nothing you can do about it except maybe try to get it repaired before it gets worse! Don’t wait !! Definitely go see Eddie at Crystal Clear View Glass in Phoenix and trust me ...you will not be disappointed! You can fix the crack and save yourself from getting a new windshield before if it gets worse! He’s definitely the guy with skills, very friendly and helpful and will turn your sad face into a smile right before your eyes! Networking is what means the most.. and this is the place to trust to go for great service and a skilled repair and installation if you need it. Thank you Eddie.. for making my day a lil brighter especially during these crazy Covid times of hardships! Your awesome !
Laura (a very happy customer ) ?

After experiencing some issues with our balancers that were replaced, Brandon messaged me right away (over the weekend) and set up a time to come Wednesday and fix those. He was able to come sooner (Monday) and completely fixed the windows. They work so well now. GREAT customer service and I highly recommend this company.

I talked to the owner of the company. He was such a remarkable man that I chose Crystal Clear View for my next glass need (even though I thought I already had the best glass company). I was very pleased with the compassionate service and fair prices. One one job I even asked for something I thought was WAY out of the ordinary. They took care of the project for our home and my wife is SO HAPPY1

Edit: Brandon is a very upstanding owner! I was super frustrated with the customer service I had received prior (see below review). He accepted responsibility for his company’s flaws. He called me within hours of issues and took over the job himself coming over on a Saturday to evaluate the needs of the job. He ordered the correct part, had it rushed, and fixed the job in 7 days (coming over again on a Saturday!). He was so nice, courteous, and even entertained my 2 year old son. He went above and beyond my needs with the job professionally and financially. Everyone I dealt with within the company was pleasant and professional and despite the job taking over 2 months to complete, I would recommend him to friends as well as use him and his company again. He really made things right and i appreciate him and his company tremendously.

I started a “simple job” with them 2 months ago. Guess what? They have my money from half of the cost of the job and I still don’t have a fixed shower door. They don’t follow through, they don’t call you when they say they will, and then they’ll measure your part wrong so when you take the day off work to get the repair done, they’ll have to “call to reschedule for tomorrow”.. oh ya and then not call you back! AGAIN.

Edit: the owner contacted me at midnight the night of the most recent disaster and asked if i would allow him to be his point of contact and “fixer” for the job to make it right. He seems to really care about his company and reputation. I appreciate his communication and his willingness to accept responsibility. I will edit this comment when it is all worked out.

By far the worst company when it comes to their customer service AND installation work. We bought a completely new sliding glass door, which needed to be ordered for our frame measurements. They told us that it would take 3 weeks for our door to be delivered to their warehouse, where then we'd make an appointment to have it installed. Totally fine and understandable. After the fourth week, we called to ask for an update. Every time we called them, they said they would go check in the warehouse and give us a call back in 20 minute or first thing in the morning. Again, totally fine. However, we never one ever received a phone call from them. So, we called back the next day. The same exact situation happened every single day for two extra weeks. Never received a phone call back for an update. We had no idea if our door was even there or what the situation was because they were terrible at communication.

Once we finally received confirmation about our door being in, we then were able to make an appointment for the installation. You'd think that that would have been relief, however, probably even worse than the customer service. They came to install our door, but didn't think to put tarp up while cutting the cement, ect. Our floors, walls, kitchen, EVERYWHERE was covered in thick dust. To make it even better, they didn't even clean up after themselves or even apologize. They also did the worst installation job and our door is crooked and the screen door lock isn't aligned. They were so incredibly lazy.

Long story short, DO NOT USE THIS COMPANY!

From estimate to installation, the process of replacing our glass shower stall was great. Brandon provided an accurate scope and cost estimate for the project, and Eric and Kyle did a super job of removing the old stall and installing the new one. An overall great experience.

This is our second time using Crystal Clearview Glass, and just like our first experience they were dynamite. Quality and craftsmanship of installing our windows and glass shower doors with a keen attention to detail is what sets them apart. Brandon is always a pleasure and Rafael is an expert installer. Thank you!

Brandon was an exceptional help! His willingness to go above and beyond to help me take the time to locate a specialised piece for a store front door was a tremendous help. Moving forward I will only trust and use Crystal Clear View Glass for all of my upcoming glass needs professionally and personally. Thank you, Branndon. Heath, from H Square Home Repair, LLC.

Called and had no problem getting an appointment for a shower enclosure measurement. After the measurement I had to call a week later to request a quote. Once I received it I called back to ask for a revision and some electronic photos of framed and unframed enclosures. I was told that it would be sent that day...two weeks later and nothing...concerned about follow-ups with these folks despite the positive reviews.

This is my 2nd frameless shower glass door from Crystal Clear View Glass. Very reasonable price with quality work. Wendy is amazing and provides excellent customer service. Will definitely use them again for my next project.

Juan fixed my windshield, it was in horrible horrible condition. Mu ex smashed my window & shattered it & he fixed it at such a cheap rate. I will never go elsewhere, Great customer service. 10/10 recommend!!!

Jordan did an awesome job replacing my windshield! He was on time very friendly and professional. I would definitely recommend clear view glass to friends and family

Alan G. just came out and replace the glass in my minivan. Did a fantastic job! Very personable great communication and did it in a timely manner. Thanks Alan for your hard work appreciate it!

These guys are simply the best of the best!
I wouldn't think of going anywhere else next time I need a glass job done!! They are prompt, detailed, and always keep you up to date on progress.
Thanks Brandon, Rafael, and Wendy! You guys ROCK!

I did something really dumb this morning and managed to break a window in the master bedroom. I needed it fixed quick! Wendy sent help right away and got it fixed inside of 24 hours. Great pricing and amazing service. Really saved me on this one...

AMAZING. CCV is absolutely nothing but professional. The crew here at CCV makes you feel welcomed and cared about. They are with you every step of the way and always available for questions and help. Their work was very well done and very appreciated. Extra shout out to Taylor for all the help in the office. Will be recommending.

James showed up on time and was courteous. The windshield was replaced quickly and painlessly. I haven't driven it enough to know how it's going to hold up in the long term but it looks great right now.

Fantastic customer service and great work replacing the double pane glass in our big front window. I would use them again for sure. Competitive pricing too. I highly recommend.

Highly recommended! Great experience thru entire process for purchase and installation of our new two sided shower enclosure from Crystal Clear View Glass.

Hands down best glass company in Arizona. They’re reliable and very reasonable. They also work with all insurance companies and make the process easy.

Brandon was great to work with. Very customer focused. I definitely will continue to request his services whenever I need work done.

Jake came out and replaced my windshield very courteous and professional I would definitely use this company again!

Alan G. was amazing to work with. My experience with him was awesome. He was on time, polite and very knowledgeable.

Auggie, great guy knows his stuff performance was outstanding. Thank you, will definitely use again and highly recommend this company.
Thanks guys!!!

Horrible experience. No communication. They have had our glass since July. Eddie is rude and unbearable. Do not use.

Thank you Brandon for trying to make things right, I just have a weird schedule and had to have someone else step in. You will get good referrals for your effort!

This is Paul and Barbara the owner is a stand up guy working with him was a pleasure honest and trustworthy there name says it all these guys are fast and good thanks again for working with us I will recommend you to anyone

Thanks Jordan for the awesome service! I highly reccomend clear veiw glass ! Very professional and friendly.

We had a crack in the front window.. they gave us a real good price and did it fast, i would call them again

they do good work at a good price in a quick timely fashion. i would call them again when i need more work,,

Great installation! Jake was very personable, on-time and professional. Thanks!

They were very professional & nice. My experience was perfect, I’d definitely recommend them.

So glad to have my new super efficient windows glass installed. Many thanks to the staff.

Great company! I will only use them for any future glass services !!

They were fabulous! Safety aware. Even cleaned the glass they installed!

Danny was an amazing personable and did an amazing good job and professional.. thanks guys I appreciate it

Great service all around. Very flexible scheduling and always ready to help.

Amazing service, extremely fast and efficient!! Thank you

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