Joe Kerzman

5 months ago

My mom's mobile home gas furnace finally gave out and A/C needed replacement, too, and I was able to work with German remotely through the whole process and got an excellent price and quick installation including a switch to an electric furnace. He was very responsive to questions and provided recommendations and the technicians worked late to finish the job, including helping to program the thermostat after install/check and clean up. Everyone involved was friendly and professional and mom is very happy with the new system.

stevan riojas

7 months ago

I called Cardinal heating and cooling for an estimate they gave me a great deal. Came out the next day got it done with no issues. I highly recommend their service.

Mark Schymanski

3 weeks ago

I am 4 years in on my current heat pump that Cardinal put in. There was a minor issue that came up last night. I texted them this morning, and they had me up and running b4 noon. Thanks for the quick response. You guys are awsome!

Mark Giese

9 months ago

I purchased several units from Cardinal heating and Cooling. They will not answer the phone if you have a warranty issue. You may receive a text back. My unit went out this week and I have called and sent numerous text with no response. Finally after threating to take them to court I got an angry text back. They did come and assess my ac unit, said they would come back the next morning and do the repair. I was ghosted after that and ended up having to pay out of pocket for another company to fix it even though I have a service and labor warranty with Cardinal that is still active. Do not use this company, they have no integrity or ethics.

lei tang

8 months ago

Used this service again but got a horrible experience this time. They came in the morning to uninstall my existing working AC and then went to pick up the new units. We waited in the property without AC for 2 hours. After the new units came, they worked for only one and a half hours. Then they left and told me that it is too hot and they need to go somewhere to cool off. We wait in the house without AC. I texted German several times and he never told me when the technicians come back. After 2 hours, I left too. When I just got home, he texted me back and told me that the technicians would arrive after 30 minutes. When they came back, I noticed that another new AC unit disappeared and there is an old AC unit. So I asked the technicians if they actually went to another project. They admitted and told me that they have to follow German's direction. So, we do not have AC until 9:30 pm while this can be completed before 2 pm. No apology from German. Instead he asked me to think positively and not to complain. What kind of person? Anyway this is my second but also last use of their services. BTW they also raised price by more than 10% within less than 2 months.

Mark Stenger

7 months ago

Do not use this company!! All was good until warranty came involved. They are not answering my calls or text because they know it's warranty. They did come out to look to see what was wrong but never came back to repair it. My ac has been out for two weeks now and its 106°.

Tracy Berry

8 months ago

Update: they still have not fixed our system or returned our repeated calls/text messages.

Everytime we call we get a voicemail. Have never spoken to a live person! We currently need them to fix our system which we have a warranty on through them, but they ignore our calls and days later still have not responded to us. They installed the system wrong, and now won't respond to us. This company is complete disaster.

Kamran F

2 years ago

My office building had 3 AC roof top units all in disrepair. We replaced 3, 4 and 5 ton units and received excellent customer service and pricing from Cardinal. German and his team coordinated with my roofers on removal of the old units and replacement the next day so the roofers could finish the new roof prior to placement. The project was done seamlessly, I really appreciate the professionalism I received from Cardinal Heating and Cooling and will recommend and use their services in the future.

Update: 9/2020
Unfortunately, I have to lower the rating for Cardinal. We have had a 2 issues with the units and cannot get any response from multiple phone call and messages. Ultimately we had to have another company come out to service our new units. They also supplied the wrong tax ID# for reporting their 1099 tax to the IRS (necessary because we paid by check for our business). Cardinal heating and cooling seems like a fly by night operation with horrible customer service after taking your money. Neither German or his receptionist answer or return calls, don't make the same mistake I did find a reputable company it will save you money in the long run.

Tony

3 years ago

Great company, great people, great service, and great price! I planned to replace two old ac units. I have two friends simultaneously recommended me this company. After I made phone call, German came to my home very quickly to estimate it. He gave me an unbeatable price. I just couldn’t deny his offer. Next day, he sent four technicians to my home, they kept working 11 hours without a break to get two ac units installed. I m very satisfied with their work. I definitely will recommend this company to everyone!

Hannah Mertz

2 years ago

Great people to work with. I highly recommend. Had our HVAC system go out during an extreme heat warning here in Chandler. Cardinal Heating & Cooling said they could come in just a day and for an unbelievably low price too! They put in a Trane, which comes with a 10 year warranty. I was quoted by another company for 3X the price and it was a cheap system too. I actually got up on the roof to check their installation when they were done and it was neatly installed without damage or debris left around as they cleaned up after themselves. They were really nice and friendly too. Can't say enough good!

Hoang Ho

a month ago

German the owner is very professional and caring. Willing to take of you if anything needs asap

Patrick Gilbert

a year ago

Wow, I was a bit dubious at first. Their price was much lower than two of the companies who’s adds I see on TV and hear on radio. A family member recommended them so I took a chance. The owner confirmed the advertised price and gave me an install date. They actually made the installation 2 days earlier than quoted and the final price was exactly what they quoted!
A different way of doing business nowadays. This company is a throwback to a more honorable time in business. I highly recommend them!

Mark Hicks

2 years ago

Pros:

- Prices are told to you and don’t change.
-Cardinal is quick at scheduling you for install.
-Warranties offered are better than competition and don’t come at a premium cost.

Cons:
-install wasn’t done correctly at first and they left wires exposed.
- They didn’t clean up the work space, and my roof was filthy afterwards.

Overall:

Cardinal made it right by coming back out to complete the repair, and now everything is done correctly. It is a little alarming they didn’t seal certain section of our roof and that could have led to a total disaster during monsoon season. But in life sometimes you get what you pay for, and this was about what I expected. Just make sure you double check your install, and you shouldn’t have any issues.

Shaken not stirred

4 years ago

Needed to replace the 5 ton air conditioner after 13 years. Estimates were all over the road. Some competitive. Others were blatant theft.

I did not go with the lowest estimate, which was only by $300. I decided based on the level of inspection and determination of my needs by the estimator, who was German. I needed work done on my system and I needed proper installation and I got it all with Cardinal.

I got a great price @ $4,625 out the door for a 5 ton Goodman 14 seer. This included new air handler, duct work, new pan and straps (a lot of work in my attic) and proper install of condenser & heat pump and hook up.

Now I have a new warranty, new pads for my unit and it runs quiet at night so I can sleep.

I encourage you to allow Cardinal to come to your home and give you an estimate. I did.

B. A.

2 months ago

Excellent service honest pricing very happy with them would highly recommend

Brooklin Leadabrand

3 years ago

We recommend Cardinal to everyone! They are fast, efficent, and cost effective. They came out within 2 hours of calling to fix our unit on the hottest day of the year so far. They are a blessing of a company. Honest service, too! Thanks, Cardinal for doing an exceptional job in this industry. You will not regret working with this company!

Mission2Alpha

2 years ago

We had an AC unit go out last week. I touched base with them on Thumbtack. The office was back to me in minutes. They gave me a bid and honestly I wasn’t too sure because it was significantly lower than some of the others. I asked a ton of questions. The owner was patient and offered to do the install in less than 48 hours.
They showed up perfectly on time....did a great job!!! The were professional and left the area spotless all while charging me less than any other company.
I don’t normally write these, but these guys and the owner deserve a great review.

Mr Ry

5 years ago

FAST, quality. My 4 ton heat pump AC was installed Monday after a Friday phone call. Price cannot be beat. My brother in-law works for a local AC Company and couldn't come close to beating them, especially with a Trane that I got installed! The air handler was installed properly with no leaks. This thing cranks compared to my old Goodman. Thank you German and Cardinal Heating & Cooling.

Joe Roseberry

4 years ago

Wow! I called on a Friday afternoon for a new install. The company called back immediately, came out and measured, emailed me a contract. Called to acknowledge receipt and stated they were going to pickup a new unit from warehouse, and was scheduling a crane for 9:00 AM, the next day! The professional service and follow up exceed my expectations, and the price for the new unit was amazing. I would not hesitate to recommend this company.

Mishelle Fresener

2 years ago

Really excellent customer service! Several years ago our AC went out on the hottest day of the year. It was Father's day and it was 119° outside. we called them on a Sunday and by Tuesday we had a new air conditioning unit. Great price, excellent customer service and great follow-up!

Jen Rockwell

3 years ago

Inquiry, quote, contract and total install in less than 24 hours...in June! And all at over 50% less than the price of 2 other quotes we were given. If you are looking for an amazing deal, efficient work and quality customer service, look no further than Cardinal Heating & Cooling. 2 year warranty on the service and 10 year manufactures warranty! You can’t go wrong.

Custom Hats

3 years ago

German installed my mothers roof goodman heat pump unit 4 years ago. It stopped cooling just now. He had someone out within 4 hours fixed it and the cost was very reasonable. Was just a small issue. I would not hesitate to buy a new unit again from cardinal, prices cannot be beat and service is exceptional. Thank you again. I also had a goodman air conditioner unit and gas furnace installed in my home 4 years ago at the same time as my mothers and have not had one issue.

Wesley Reed

2 years ago

They put a brand new unit on my house in 5/2018 under the old homeowner (now 7/2020) and it wouldn't turn on. I called several times and they declined my call 4 times then on number 5 they let it ring till voice mail. I left a message, I checked in online, I tried calling 2 hours later and they declined it again but sent me a txt. After telling them the problem they said first thing in the morning 10am the following day they would come repair the part that broke. I asked a few more questions about the warranty on parts and what the labor would cost and they didnt respond. Next day I couldn't get ahold of them again and it was at 4pm that I called Parker and sons and they sent a tec right over and replaced the part. From my call to it being fixed was maybe a hour. They also took pictures and had to fix a ton of wiring problems from when cardinal air installed the unit and said the reason the start up cap went bad was because they wired it so it was getting power all the time instead of just when it needed to turn on. It was $140 service call that took less then 15mins ( other then fixing the wireing) total time at my house was less then 30 mins and cardinal air couldn't even give me a call back, txt or email me from my online check in. Poor service and crapy install on a brand new unit.

David Cohen

5 years ago

I recently purchased a Trane furnace and AC from Cardinal Heating. I'm very pleased with the quality of the installation. Prices for the same AC units vary widely for the exact same unit. I saved a minimum of $1500by using Cardinal.i encourage you to shop around. So far I'm very pleased.

Joe Sandoval

3 years ago

We were putting off buying a new AC because the estimates were overwhelming. Cardinal Heating And Cooling beat our highest estimate by OVER FIFTY PERCENT. The unit was installed less than 24 hours from contract signing. I was cold and comfortable in August.I will only use Cardinal from now on, for all my heating and cooling needs.

Shawn Stone

5 years ago

They installed two units on my property last year brand new for about $2,000 less than the average quote. I had a problem in one unit recently close to the holidays and they came out quickly over a few days troubleshooted the issue and fixed it. Their main technician is very knowledgeable.

Richard Lerma

3 years ago

I was super satisfied with Cardinal heating & cooling. Thanks to German and his team from quote, contract, install, service, professionalism, and price. I highly recommend them and they where a pleasure to deal with. Thanks Cardinal happy wife happy life.

Steven Volckmann

4 years ago

Cardinal Heating & Cooling have been installing and servicing my commercial building and three residential units for over seven years. Always promptly responding to unit failures with appropriate repairs or replacement as necessary.Their prices are fair and reasonable, the quality of the workmanship is exceptional. German is a wonderful person to work with and fully deserves a 5 Star rating.

Julie Sanchez

a year ago

Excellent service, would highly recommend. Same day service, great communication and the price was spot on. Thanks for everything! Will be sure to use Cardinal Heating and Cooling again for all our AC needs. Thanks German!!!

Renee Denner

4 years ago

This is long but a well worth reading review.

After receiving multiple bids for a new HVAC unit for my mother in law I contacted German at Cardinal. I contacted him at 8am and by 7pm that same night my mother in law was living comfortably with a new unit installed. She had heat restored in her house at the coldest part of our winter so far and at a better value than any other quote I received. Not only was Cardinal the best price but even price can't compete with the great immediate service. German was very quick with his responses and made this process very easy. He did not try to upsell me but delivered the most efficient unit at a very affordable price for someone on a fixed income. The techs on site were also very professional, courteous, and prompt in their work. German, the techs, and the office staff were all very approachable and professional. In the future I will definitely use Cardinal on my personal HVAC needs. I highly recommend Cardinal for anyone looking for a company that still values proffesionalism, courteousness, and compassion.

Denner/Nelson Families

Jose Solorio

3 years ago

I highly recommend Cardinal heating and ac. You cannot beat there prices. German is very professional and doesn't try to upsale you at all. The crew showed up and wasted no time on the removal and install of my new Trane ac package. The crew was very professional and courteous. They answered any questions I had during the install and even installed a new thermostat. I already recommended them to a few people from work. Dont hesitate to call them for any ac problems you might have. Thanks again Cardinal.

Ross Medan

3 years ago

These guys have came through in a pinch two times for me now. Replaced two super old AC units, the price couldn't be beat, and they stood by their work. Very easy to work with and will be using them for all my future needs. Thanks for getting the job done quickly at both my properties and not leaving me sweating bullets during these hot summer months.

Esmat Ullah

4 years ago

Very friendly and knowledgeable on what they do. Explained what was wrong in my old system and why i needed a new system. The price for the system they installed was the lowest and affordable compare to other colling and heathing companies in Arizona. After siging my contract they came on time and same date indicated on my contract. Professional work was done. Old system removed and new system installed on same day. The cleaned after they were done with their work .every time i asked a question they answered me and were honset with me the hole time. I recommend this company to my brother and he also got a new system installed. Im very happy with the service and recommend them to any one . thank you Cardinals air for what you do out there to help people every day.

Miki Keene

4 years ago

cannot say enough good things about this company! My ac went out 3 weeks ago... yes in the middle of Arizona summer... and I called 4 companies to come work on it. That was when I came across cardinal heating and cooling. They were so efficient and fast with great pricing! My 11 cats and I will forever be customers of this company! Thank you!!

Dante L

2 years ago

If your reading this CONSIDER THIS A WARNING!!!!!!!!!!!!!!! Metro Phoenix citizens save yourselves from frustration, disappointment and especially your hard earned money and please, please, please don’t do business with these people, they will enticed you with lower quote/price, but as the saying goes you get what you pay for, on hindsight I would pay a lot more than dealing with these unprofessional, not trustworthy people. I’m not sure why they’re getting good reviews (some maybe fake), they will run never to seen/heard again, will to report to ROC and BBB, don’t tell me I didn’t warn you! No star “company”

T M

2 years ago

This is the worst company I have ever worked with.
They installed a unit for me in April and now the heat doesn't work and I have been trying to get them out for two weeks now. All they do is lie and not return calls or text. This will be my first time to file a complaint against a business with the BBB. This would be the place on earth I would do business with again.

Leon Leon

3 years ago

Hi Noel here i truely recommend this company for all your a/c needs....spoke with jasmine over the phn on july 2.2019 @ 12:45pm i expressed my ac unit problem. A/c just blowing hot she told me she would dispatch someone a.s.a.p..& yes she did by the time i & my pup start to get warm . This hot july summer i was text some1 was already at the gate..(45min later )the tech figure it out n fix the issue...????? got the complete system last year.. they back the service an warranty& guaranty they promised.. cool ac working im happy customer..need ac work call Call cardinal ac & heating service u b happy .

elvia Smith

3 years ago

I had my air conditioner installed today and let me tell you from start to finish I received the best service available. I was so impressed with the staff and installers, they answered all my questions. THANK you.

Kevan N

a year ago

Stay away! Improper install caused so much water damage in my house. Don't let their low price fool you, I found out the hard way.

Jim W

4 years ago

I have used Cardinal for years now on my commercial property. They have always done a superb job with great prices. Thank you Cardinal!

Benny Bayer

3 years ago

Great service! I called on a Saturday and they got a guy to my house in about an hour!!! Thank you! For getting that fixed so fast!!!

Ngan T

a year ago

Very fast service with affordable price. Good and nice technicians. I would recommend to my friends and family.

Monica Guzman

3 years ago

Herman and his team from Cardinals heating and cooling came thru with a fast response! They were here on time and got my a.c. up and running!! Thx guys!!

Katy Chavez

4 years ago

Great service! Thank you for coming out when I needed it the most. My kids were so happy that it got fixed so fast!

Vanessa Gonzalez

2 years ago

Great Company had a new trane unit installed very satisfied with the work!

Anna Wolo

5 years ago

Air-condition was fixed under warranty in a very timely matter. Looking forward to a cool summer.

Gary Hart

4 years ago

Great people to work with. Good price, good service, came out quickly and completed on time.

Daniel Gamiz

4 years ago

Clean-cut professional. love the fact that they didn’t try to upsell me they just gave me what I needed over all great service!!

Kip

4 years ago

Great service. Great price. Everything was done professionally and efficiently. Very happy with the service.

Surixiomara Zebadua

4 years ago

I am just AMAZED with the type of customer service and work ethnics this company has! I would recommend them any day.

Nathan Andrews

4 years ago

On time and clean. Overall i was pleased start to finish! GREAT JOB!!!

Terry Shippy

2 years ago

Wish they would stop flooding craigslist with all there adds there is 100's of them.

Danielle Abbott

2 years ago

Awesome company and service! Highly recommend!

Justin Volckmann

4 years ago

MY A/C BLOWS COLD NOW!!!!!!!! THX CARDINAL HEATING & COOLING FOR A JOB WELL DONE!

Bryan Wood

4 years ago

Great job

Brent Hamblin

5 years ago

Awesome company!!!

Eric Kilcullen

3 days ago

Unfortunately, our A/C went out right as the Arizona summer heat hit. However, thanks to these guys; they made time for me and my family during a busy time of year and it was super hot without A/C, great price and very professional. They are set to replace and upgrade my other unit thats also 24 years old. They finished everything in 3 hours!! Cardinal for life!

Jose Salas

3 days ago

fair price and pretty quick installation

Gerald Baker

2 days ago

Cardinal had a great price and quickly replaced 3 ton and 5 ton units

Rigo toscano

6 months ago

(Translated by Google) Cardinal heating & cooling is a very good company recommended very good service

(Original)
Cardinal heating & cooling es muy buena compañía recomendado muy buen servicio

adrian

2 years ago

Jeyda Parcell

4 years ago

Jose Tapia Bastidos

8 months ago

Hobbs Hobbs

6 years ago

Lori Palmer

3 years ago