Cassidy's Plumbing & Heating LLC

Minor job, but technician was on time and fixed the problem.

Found myself in a pickle needing gas for a dryer. Cassidy was very accomodating and did a great job. Price was fair and the contractors were easy to work with. Quick work for their team and I'm a happy customer. Thank you Cassidy Plumbing!

Had our install done a little over a year ago. About one month after the warranty period, the pump failed on our system which meant we completely lost heat when it was about 0 degrees out. They came out that very same day and replaced the pump and didn't charge us anything even though we were out of warranty. Will definitely continue to use them again and again.

Great customer service, Loogpla, thank you for getting back to me the soonest Jeff is available to fix my heating issues. EXCELLENT JOB JEFF, thank you for a job well done. I would definitely call you again for any future plumbing and heating issues. I would 100% recommend Cassidy’s.
~ Bob of Tall Spruce Anchorage~

Great service, fair prices and excellent work. Thanks...we highly recommend Cassidy's!

I almost DON'T want to write a review because selfishly I don't want Cassidy's Plumbing Heating so busy that I don't get this customer service again. Seriously, from the phone appointment to in-person meeting at our house, CPH was amazing. Our technician Jeff was AMAZING! Not only did he figure out our issue within seconds, he had all the parts to fix it immediately. If I could rate higher than 5-Stars I would.

I had placed a claim for my broken hot water heater through HSA. After being delayed and put aside by another local company (who left me without hot water for a week), I was able to get my claim transferred to Cassidy's. They were very responsive and helpful, and immediately got to work sourcing my rare type of hot water heater.
They were professional, understanding, and advocated for me to HSA. I can't thank them enough!

Jeff fixed a leak from the master bathroom into the family room for me that I’ve tried to fix twice before using other people and it kept returning. He was very thorough and showed me how he came to his conclusions. Jeff is great!

We had an excellent experience with Cassidy's from beginning to end. They were responsive, courteous and professional. We finished off our basement and had to relocate existing, and install new, plumbing. They were prompt with providing a detailed estimate, were always available by phone, and completed the work on time. We have found our plumbers for life in Anchorage.

Only good experiences with Cassidy. They were for Alaska competitively priced and professional when I needed a new heating system (at a time when our baby was born) as our old heating system failed. They offered to bring heaters to our apartment just to keep the baby warm and installed a new system in the quickest time possible.
When the system gave us issues (high winds blew out the flare) - they came in no time and modified the exhaust.
Now - whilst I am overseas - our neighbor let us know about another potential issue. Called them and September was SUPER friendly and will have things looked at in the afternoon already.
Thank you Cassidy Plumbing - I would not do business with any other company!

Jeff with Cassidy's plumbing & Heating worked on my boiler system and made the neccessary repairs to get it up and running in tip top condition. He listened to my complaints about my boiler setup and evaluated the system and provided me the information I needed to get it repaired properly. He was very professional and knowledgable in all areas of plumbing and boiler operation. He diid only what needed to be done, he didn't try to sell me on getting other things done that weren't needed like others i have dealt with in the past. I will be using Cassidy's again for all my heating & plumbing needs. I highly recommend Cassidy's if you need any plumbing & heating work done. Thanks again, Clinton B.

We have know the people from Cassidy's for about 15 years and we only call these wonderful people for all our plumbing and heating needs as the service is outstanding the people are fantastic. Thank You

They are a good outfit, but they are booked out quite far, so make your appointment asap. The guy that came to inspect my leaking fan issues helped as much as he could before telling me we needed a roofer to do the rest.
However, he did suggest I could do it myself and gave me a specific list of things to buy and directions on how to apply them. He also told me to call with any questions I had while completing the task. Then he called after he left because he forgot an important pointer concerning the DIY task.
You can tell they genuinely care about helping you take care of your home. I would recommend Cassidy's to family and friends in a heartbeat.
Thanks for all your help!
Cassie (homeowner/home warranty owner)

Very responsive, reliable and easy to work with. Did Brian, Jeff and Loogpa have been great; they did work through home owner warranty company and it was seemless after some issues with a different plumbing company. Highly recommend, you won’t be disappointed.

I needed assistance in switching over from an electric to gas range stove. I called Cassidy's and the gal knew exactly what needed to be done - very knowledgeable and friendly. Jeff came by to do the work and went above and beyond. He even helped me carry the new stove up a flight of stairs and got it all setup properly with anti-tip bracket. And then tested it for proper function. The cost came in lower than I was quoted from a different company. I will seek out Cassidy's for my future plumping and heating needs.

I had a semi-decent interaction with this company, I like that it is family owned. I got a quote from Cassidys to do the rough in plumbing for my home that I was building myself. The quote was aprox 9000 dollars for the entire job. I was on a tight budget doing most of the work myself so I agreed to have the Cassidys guys do some work to get me started on the layout for waste lines primarily. They guys were cool, they chatted with me, took their lunch break and their smoke breaks, I didn't think much of it. They did about 20 percent of the total work to be done. Fast forward 5 months and I finally received a 5600 dollar bill in the mail. Whoa! I called the office and asked for an explanation as to the amount of this bill. The hours were calculated per a GPS in their truck and they bill the hours at the time they get on your property. If they leave for lunch then the time stops. If they sit in your driveway eating and smoking then the time keeps ticking. When I asked if it made sense that to do 100% of the job cost 9000, and 20 percent costs 5600, I didn't get an answer. Bottom line... Their work is fine, the guys seem cool, record keeping sucks. Get a quote and don't do hourly.

A year and a half ago during our kitchen remodel, our contractor brought in Jeff from Cassidy's. Jeff was awesome! He went above and beyond, and he called to let us know when he was running late. Based on that experience, my husband contacted Cassidy's for a bathroom plumbing issue last week.

Unfortunately, Jeff was not available so Justin was sent. He spent a couple hours and did part of the job and left at 5:00 saying he would be back the next day. At this point, we had two bathrooms torn apart for the project. Justin didn't show on Tuesday, so my husband called him. Justin said he got tied up and that he would come Wednesday morning. On Wed. afternoon my husband called the office and was told that Justin was loading our materials and would be right over. No show. Thursday, again no show. On Friday my husband called and also texted Justin -- no response, no show. Today, Monday, my husband called the office to notify the office manager that we would find another contractor. She asked for patience and said Justin would arrive between 2 and 4 today. No show (no surprise by now).
Do yourself a favor and find a plumbing company that keeps their promises and follows through.

My toilet was running, and we thought that we could fix it ourselves. I bought the supplies and took the toilet apart. We couldn’t get one part off for the life of us. We started calling plumbers. Their reply was a 2-3 week waiting time. It’s the only bathroom in the house. We called Cassidy’s, and Jeff came by within 15 min as he going to another appointment. Toilet was fixed with 10minute.
We are having issues with my heating system. We will call them and set up an appointment to repair the system.
Cassidy Plumbing and Jeff are the best. I have a big mouth and I will talk Cassidy’s up as much as I can.
You guys are/were a lifesaver!!!

Great company to deal with your plumbing and heating issues. Excellent customer service LOOPLA, and JEFF as always did an AWESOME JOB fixing our plumbing issues.
Bob

Top notch service. Jeff always goes above and beyond when he performs my annual service inspection. Their customer service is outstanding! I highly recommend Cassidy's Plumbing