Z PLUMBERZ of North Dallas

Arrived timely. Diagnosed the problems. Provided a cost estimate. Did the work promptly. Very professional. Would definitely use again

The workmanship of Priority Home Services can only be described as perfection. A journeyman plumber arrived with a tradesman. (Often a single apprentice is sent out.) They replaced a water heater which was part of a complex heating system. We are original 24-year owners of the house and, previously, we replaced two water heaters by top-name Plano companies. HOWEVER, neither of the previous installations were able to make the hot water system work as it was designed. Priority Home Services (PHS) found the problem, which was overlooked in the original home installation and continued to be overlooked by the other top-name Plano plumbing companies. PHS uses only the highest quality materials - no construction-grade connectors, tubing, or valves. The installed the water heater I wanted. (Other companies try to sell a cheaper water heater on which they make more profit.) The workers were professional, knowledgeable, and explained the whole system and costs to me up front. There were no surprises. I have never recommended a company this highly. I have scheduled them for a second visit to replace a number of aging faucets throughout the house.

Awesome fast service and pricing. Licensed tech /plumber fixed the issue and provided details with explanation. Highly recommend this company.

Matthew was working on a plumbing problem for us today. He came to a quick solution for some plumbing issues where we wanted to add a bathroom to a back room. PHS Plumbing is great!

Cleared drain and installed new pipes for kitchen sink.

The plumber was professional and personable. They detected our problem quickly and gave me options on how to repair. Very happy with this company. Definitely give them a try!

Friendly, informative, made helpful suggestions to avoid further problems

They were great! On time, knowledgeable, and helpful. I will use them for all my plumbing needs, and I would recommend them to anyone.

The team that came were very professional, courteous and fixed the problem they are called out for.

Prompt and efficient service. Came and fixed the issue on same day. Will definitely recommend to others.

We used PHS to fix the backflow valve on our sprinkler system so that we can turn off the water to the sprinkler system without turning off the water to the house. We also used them to connect the gas to our new HVAC. They were through, prompt, and reasonably priced, and they were also very considerate of the fact that we had a sleeping baby in the house while they were doing work. Will definitely use them again!

Very efficient, responsive, and professional. Will certainly use them again!

I called Z Plumberz yesterday regarding a leak and they came out first thing this morning. Matthew was very professional and knowledgeable. He explained a lot to me since I’m not a plumber. That meant a lot.
Thanks Z!

You are definitely my company to call
From now on
You did not try to charge a lot more than the job was worth like everybody else

I call them to request service. I was expecting repairs the next day but they told me they could probably have someone there withinan hour and they were there. They assesed the plumbing issue and got it fixed today within a couple of hours. Thanks PHS.

PHS Plumbing work is second to none! Their commitment to detail and getting the job right is awesome!

Both our toilets were clogged at the same time. I called them and they came the same day. They identified the problem and helped me contact and explain the City what the problem was with hopes that the City could fix a fractured pipe connected to the City Tap. The City will get back to me this afternoon. Regardless of what the City’s response is, I would definitely use Priority Home Services again!!!

Excellent service! Will continue to keep using.

5 star shout out to Gareth. Great service and extremely knowledgeable. I have already recommended him to family and friends.

Honest, hard work ethic, fast, accurate, trustworthy, and responsible. Will definitely call them again for future repairs!

I have nothing but praise for Gareth’s and Priority Home Services professional and honest approach to the plumbing business. I know that when I have an issue I can count on it being fixed at a fair cost.

Excellent service, very professional. Took care of two issues we had and good pricing as well. Highly recommended!

Very punctual, sent a text confirming they are en route. Fixing everything! Great service and hopefully will use them again for future rentals.

Had a main drain that was blocked. They came on time, assessed the issue and fixed the problem. Very friendly and professional. Would recommend

Great knowledge and professional approach. Very friendly and wonderful customer service. Definitely highly recommend working with Gareth

Knowledgeable, honest, and polite! Their prices are reasonable! Definitely my go to plumber from now on!

He’s very detailed and careful to tell me how much it will be before starting the job

Gareth to the rescue! As always, we turn to him and PHS plumbing. This time it was our guest bath tub and sink that clogged.
We appreciate you Gareth!

I would highly recommend these guys! They are fast and responsive when I had a leak on Xmas Eve.

Garreth and Ivan just came by to replace a tankless toilet and they did an awesome job. I see why they were first on Kohler's recommendation list. Sherrie and Todd were great and quick to get us scheduled which we greatly appreciate. Will definitely reach out for more work again.

Garret with Z plumbing is a saint! He is the only reason Z Plumbing is receiving any stars. Tony is the CEO and is ok with below-par work.

Tony sent a crew to work on the issue Garret provided direction on. After a week and a half (Labor Day included), the issue wasn’t fixed. Garret returned and had to completely undo what the crew did and correctly fix the problem.

Angel (Office Administrator) shared that the project's slow progress was due to the contracted team being carful since it was a gas leak. When Garret came out to check on the work he was upset and shared the work was not done right and he needed to redo everything.

The project took almost two weeks. Garret completed the work in four hours. There was a need to dig in our yard due to a buried pool.

Communication on the project was only great when Garret was on the project. Garret was pulled off our project by Tony (CEO).

I did receive a call when my finance was submitted. Other then communication on payment I was never updated on the project timeline. I was instructed to chat with the contracted team to see how far along they were.

I don’t usually say this but I HATED this company. Garret is the only person on that team who cares about the family he is providing services for. Very disappointed.

If you’re moving forward with Z Plumbing please make sure Garret is assigned your project, he’s amazing.

Great customer service, easy to work with, and did the job efficiently and diligently.The work quality was great and the whole process was painless. Will definitely use this company again.

Great company, very responsive and hardworking. Trust them completely with all my plumbing needs.

Guys did great. Were nice and hardworking!

The workers were prompt/ courteous/ kept me informed as to what time they expected to arrive. Clean.

I would like to say Thank you, Thank you for Having a knowledgeable and Professional Technician by the name of Andre. This Gentleman went over and beyond to make sure that we understood exactly were the gas leak was and wasn’t. Andre didn’t mind me asking several questions because everyone seems to be in a hurry these days or they just simply don’t know. He understood how important it was for me to make sure that my Mother would be Totally safe because we had never dealt with a gas leak before which we all know that if it’s untamed can be lethal. He Has a Genuine Love for His Craft I could go on and on because I was so impressed But again Thanks Z PLUMBERZ for Hiring knowledgeable and Professional Technicians. K.D.

There are plumbers and then there's PHS Plumbing. First of all, I didn't have to wait on hold to speak with someone. That means I'm not just a number in line.

PHS was prompt and very professional. Had them come out for a gas leak - my bill had gone up 400%. I liked that they explained what they were going to do, everything upfront so I knew what I was getting into. They fixed the problem in no and will be back for other items that need to be fixed.

PHS is going to be my first call moving forward.

Ps. Gareth was very friendly with my pups.

Had a rusted out connection on the water heater. Previous company just recommended replacing the entire hot water heater. PHS came out and completed the repair in 30 minutes and was able to show me and explain the repair and why it was repairable and didn’t need to be replaced. Nice to find a company with integrity that isn’t just looking to upsell

Super awesome and quick service! The dispatcher was friendly, got guys out quick and the workers were fast, knowledgeable and answered all my questions! So grateful to have found this company. Highly highly recommend!

Priority Home Services called prior to arriving, used booties over there shoes inside our house, explained what they were going to do at fixed price. I was very pleased with their service and professionalism. They will be my first call next time when in need of service.

I've known Phil for a while now, and he is the utmost professional. PHS Plumbing is great! They are definitely our choice for plumbing needs.

Great service and prompt

Working with Priority has been a pleasure. They were professional and arrived right on time. They finished the work on time, and the quality is above and beyond. I would definitely use them again in the future.

Gareth showed up on time, evaluated our plumbing issues, gave us our options (including cost), and then worked very hard all day to finish the job. Incredible professionalism from someone that knows their work and communicates well. Highly recommend!