Watkins Family Electricians

I put out a quote request for some new outlets to be installed in my garage. I cut hair in my garage and have a lot of electronics on when I cut. As soon as I posted my quote request, Nelson was fast with a response within minutes and was able to have repairman out by the following day. Rates were affordable and he was accommodating with my schedule and situation. The technician arrived an hour ahead of schedule and was able to complete the work in no time. Installation was clean and I’m very happy with how it all turned out. I would definitely recommend their services to anyone who requires some electrical work done.

This is a awesome company, I’ve been with them for years. awesome service, fast and efficient. The tech who arrived today was Norray. It was the first time she was at my house. She was pleasant and knowledgeable and did a terrific job. I would definitely ask for her the next time. Brandi, who I speak to on the phone, is terrific as usual. She’s so pleasant and easy to talk to. Such a terrific company. I would recommend them to anyone.

Had a hotwater tank installed.the office was a delight to project with.The master plumber Santiago was excellent at his work .On time,professional,polite,clean,work was stellar. Update 1/12/23. Had a new toilet installed Santiago and his Apprentice task was impeccable as usual

We had our whole building re-wired (removing the original cloth wiring) and had a new breaker box installed. Vincent, Clarence, Mason, and Rodney, as well as the office staff, were all fast and professional and took care of the task in less time than originally estimated. I will use them for any other jobs that come up in the future. Thanks to all!

Patrick G. was professional, knowledgeable and did some outstanding project on a problematic job replacing exterior meter base. He originally identified the issue with the meter base and gave a solid estimate for replacement. He facilitated the permit needed and the shutdown and inspection. Ground wires were installed as needed. Great work!

was a pleasure to project with. They were professional, kind, clean, helpful, and responsive. They were knowledgeable and fantastic to project with. I have multiple electrical projects I need done in my new home and I have now found my go-to electrical company. They have earned my business and I recommend them. I will be using them for my future projects.

Damon was professional. Answered his cell number on a Sunday to schedule an appointment, was punctual, got the project done fast, and accepted venmo as payment when I couldn't find my checkbook. Would recommend!

satisfied with Adriel's our electrician. He does an superb project in communicating step of the process. Adriel is very well organized, clean, and awfully detailed oriented. I would recommend this company based on Adriel's quality of work! Great job!

The repairman Maleek Evans came earlier than the appointment window and greeted me with a smile. He requested me what issues I was experiencing and he instantly began to work to diagnose my problem. While working he explained …

They did a awesome job. Took time and explained to me what the problem was and how to repair it going forward. 5 stars ⭐️

fast response to diagnostic needed for my furnace that had been blowing out cold air. The repairman was thorough and communicated well with me step of the way.

They arrived out and did my out side outlets and my out door lights they did a great job They did such a awesome job I had them mount all of my as well

The technicians were kind and timely. They did fantastic project and even repaired the toilet seat without being asked. I will use this business again.

Mark was excellent! Diagnosed my problem Did an inspection of my whole home and explained thing to me. Would have him back!

Sebastian is fabulous, as real estate agent, he has been out in several of my listings. Always accommodating.

repairman was professional and competent, arriving at the time promised and easily answered all of our questions and concerns. excellent service

Charleston Electric came when scheduled and performed the fix in a timely fashion. Sam the tech was polite and informative about the problem. Cleaned up any debris from the repair and the price was as quoted. Would recommend them to anyone. Bob M

He was knowledgeable He was patient with the millions of questions i had And he helped me step by step He was thoughtful and professional and highly useful

I called them because of high google reviews, thinking this was a small business in our neighborhood. The phone was routed and routed and finally, a lady picked up the phone. All I want is to have some professionals dispose of the problem first, then get two quotes and then place the service order. She said no problem and there is no trip charge. I was surprised. I coordinated with my tenant to schedule a trip. The 2nd lady picked up the phone told me there is a 60 trip charge if we don't use their services, because this is their policy (why don't tell me during the first call). I made it very clear I just them to take a look and give me a quote and I will get 2nd quote from other places before I place the repair order and I will pay the 60 trip charge. She said this is no problem and will let the technician know. I also told them to have the technician give me a call and explain the issues. They send a technician Chris. He did call me to inform me he is on the way. But then he never called me when he got there and check things. I texted my tenant and he said the work is done. I was shocked. I called the technician Chris right away. He tried to give me a very long explanation - not sure if he just tries to sound he is the expert so can charge me. He also said I authorize them. This is A lie!!!! Later. I got a charge of $681 from a company called Right Touch Electrician.Overall, this is a fraud service by manipulating the customers. Even the diagnose is correct, they charge many high fees. I am filing a dispute now and hopefully, it can be solved. Otherwise, I hope other people can be aware of this fraudulent company.

The electrician did the job so well. I haven't experience this level of excellent customer service in a long time. My experience was terrific. Thanks for providing a great service to Houston residents.