J&S Plumbing Services, LLC

I own a new house, and JS plumbing was the one installed the faucets and stuff. During final month of home warranty- I brought the issue up : bath tub hot water handler is not stopping at off position. It was that way since day ONE.And the lady working for J&S replied saying it is ME who broke it. Lying and accusing customer based off of nothing.If I can give you a negative 5 stars I would. The field guy who doing the fix is actually cool. The office lady who works in such a bad and lying attitude is the one who will bring down the business.

Samuel with J&S Plumbing was absolutely fantastic! He was very quick to respond and was able to get us in next day since this was a time sensitive matter. Showed up earlier than expected and was quick to respond to texts/emails/phone calls. I work in the mortgage/real estate industry and will recommend him to all my clients. If you need something done right and quick, Samuel is your guy!

Long story short. Called because the disposal unit J&S installed in my new John Houston Home is tripping breakers. It's just over a year old. Called this morning and was told it would cost $175 and I asked specifically if that included the unit and labor and was told yes. Called back this afternoon and was told $225. I told her that's not what I was told and was put on hold. She came back on and said sorry, it is $175 but that's if you use your unit. Wait...so they can get a unit for $50???? No wonder they last only a year.

J&S did all the plumbing in my home. A dial was messed up on our shower knob so the hot and cold was not accurate. I called to schedule a time for them to come and fix it at my builders recommendation. They said they couldn’t without billing me since it was over a year and no longer covered. Forget that it was barely over a year, in a pandemic where we haven’t been eager to let people into our home considering the circumstances. The dial is a couple of minute fix for a professional, it was their mistake to start with but skirted their responsibility in a year where maybe you shouldn’t be such a stickler about exact year “warranties” and give people a little grace. A real jerk move.

J and s Install plumbing in new home less then a year having multiple issues and can’t get ahold of the company

Very bad customer service after the initial service. They will lie and do whatever they can to get away with it.

A plumbing powerhouse! These guys are great!

Plumbing is art??