Previously had David hook up our gas dryer when we moved into our new construction home, and that was a great experience.Fast forward 1.5 years and it's like he doesn't care one bit about reputation, customer service, or his word.In short, our home was pre plumbed for a water softener. I reached out to him prior to ordering a softener and whole home filter to discuss scheduling, rates etc. We settled on a Saturday. That Saturday was approaching and he asked to reschedule to the following week. Fine I thought, no big deal. The following Saturday he calls me to say he doesnt have the tools to do the job and the only store that carries them is not open on a Saturday. Chalk that up to piss poor planning on his part. I let him know my frustration with yet another week delay. Then comes today. I reach out via phone call, text, and ask to clarify if he is showing up today. I get a simple K when I directed him to call me Friday afternoon.Today is the Saturday he was finally supposed to do the work. No call, no text, no email. Nothing.If you want to have your time wasted by half assed excuses and what must be a business overflowing with requests, then David is your guy.If you want a working professional, go elsewhere.