Green Light Electric LLC

Contracted for generator SEP 2021. I was told delivery/installation would be around MAR 2022. Delivery times kept changing until they stated 10/22. I asked for refund of deposit, which they agreed to JUL 2022. I have yet to see a refund check. They will not answer phone calls or emails. I can see I'm going to small-claims court to get my deposit back. I definitely would avoid these folks if possible. Lowe's will actually give you better service at a similar price.UPDATE 10/27/2022These thieves have skipped town. I was having them served for theft and the office was vacant. DO NOT USE THEM if they resurface.

I would completely stay away from Green Light Electric! They haven't not refunded the money for the Generator I purchased more than a year ago. I had to find my own generator so they could install it. The two gentlemen that installed it were Electrician Apprentices that watched a Netflix comedy show while they installed (I have the video from my surveillance). The quote said it would be a master electrician, but Jamaer never showed up to verify install). Bottom line, they have liquidity issues won't respond to calls, texts, messages with their office. Save yourself the trouble and DON'T do business with them.

I paid Green Light Electric over $7,000 in May of 2021 for a Generac Generator. I was told November installation. They contacted me later that it would be May of 2022. It is now October of 2022 and I have no generator. I have tried to communicate with this company by leaving phone messages and written communications. I have had no response back. I feel that I have been taken. Extremely unsatisfied.

After the rolling power outages last year, I decided to purchase a generator. After shopping around I decided to purchase one from Green Light Electric. I was completely satisfied with the service provided to have it installed. They handled the permit and inspection and did a very professional job installing it. It came on once a week for a few minutes so I knew it would work if needed. Today, we had an outage for about five hours. The generator came on and performed perfectly. I recommend the product and the service. Thanks Green Light.

I wish that Google would not make you use any stars to post because I would not even rate this business 1 star.Jamare Hopes, Master Electrician and owner of GLE has no problem selling you a Generac Generator, taking your money, and refusing to complete the work. Jamare and his wife Krystal came to the house, and claimed that they had installed hundreds of Generac Generators with solar panels onsite with their experienced generator crew. After the sale, I never saw him onsite again, and the crew he sent turned out to be trainees.Jamare was supposed to be on site with them, or at least have a licensed Journeyman as their supervisor. I found out later form City of San Antonio that they were trainees, and that he had not even bothered to pull a permit for the installation. I cannot run the generator as installed because he never provided the wiring for the solar panels to be isolated to the grid side of the transfer switch. This keeps me from allowing the generator to run in automatic mode. It is basically a very expensive boat anchor. He has refused to finish the job, and has absconded with the installation money. The City of San Antonio has suspended his ability to get permits, along with fines for not getting a installation permit and using untrained, unsupervised trainees on the job.He claims to have an A rating on the BBB but really has a C- rating, and will not meet his obligations, according to other customers. You take an extremely great risk if you hire this company. If you do hire him when his tail lights disappear, so will your money, the completed job your hired him to do and any promises of after the sale commitments. Jamare and his wife Krstal and GLE are crooked cons who will abscond with your money.

Responsive, Fast, Fair and Professional. That’s everything I like in a company. They expertly serviced my Generac Generator. They also explained some additional services that they offer that I wasn’t aware of. I will definitely use them again for some of those other services. A Very Thorough and seamless interaction.

I would like to commend Krystal for her outstanding service with my recent inquiry. I needed help trying to locate a user manual for a 20+ year old generator I inherited. I had been searching for about 4 days and even contacted the company that made it to no avail. Krystal was able to find and send me the link to the manual I needed and I now possess both the generator and engine manuals. I will now feel safe when trying to run for the first time in a few days. Please pass on to Krystal my extreme gratitude for her efforts in solving my issue.Darrell Dougherty

Green Light Electric had a quick turn around time despite the fact our electrical issue happened during the winter storm. Our prior panel was outdated and at risk of a fire hazard, and it did not withstand the winter storm. They upgraded the inside and outside panel to code with arc fault protection. Jamar was very informative and explained what was needed and what services would be completed. His team did great, and communication and attentiveness from Krystal was excellent, keeping us in the loop with all the steps. Green light Electric completed the work in a timely manner.

I shopped around a few other places to get a big, whole-house generator. Green Light sells Generac generators, which was the brand I wanted. They came out, listened to me while I described what I wanted, and left me an immediate, and amazingly reasonable, quote. A few other customers took a couple of weeks to get back to me, with pie-in-the-sky quotes. One company should have been named Golden Power, for their sky-high number!So I bought this one from Green Light Electrical. It took a while for it to come in, but they were on-the-spot quick installing it when it did arrive.Time to install was what they said it would be, and it worked perfectly the first time. We've only had one power failure since, but the generator picked up the load in about a minute, and everything was back up. (If you have computers, you'll still need a UPS to tide you over for that 60-seconds in the dark.)They've been very responsive, extremely pleasant to work with, and we had ZERO problems with any of their staff during the installation. I'm very happy with their service, and other people looking for Generac generators (which should be everybody, after February's Fimbulwinter storm!) should call Krystal and Jamaer ASAP and get ready for this coming winter!

Loved them. Krystal was very responsive to getting me an appointment. Jamar was responsible with pricing for the work I was requesting. And when they came and finished the work. They communicated with me with the whole process. Will definitely use them again wit future work

I had an electrical job that needed to be installed asap. I called 5 different electricians from Angie's List, and I am still waiting to hear back from 3 of them. However, Greenlight electric answered my call came to my home the same day and installed the necessary components on a weekend and in a timely and professional manner. This company delivers and stands behind their work. Highly recommended and very professional staffing. Thank you so much for your work and time.

Had appointment scheduled for 2 weeks. I took off of work and they called one hour before our appointment and cancelled.
FYI don’t count on them showing up.

Not only great professionalism but suggested ways to save money !!!! Very friendly and knowledgeable. Would definitely recommend Green Light