Sad to say my own experience was very unlike the other reviews. I called for an appointment and, on the plus side, there were many same-day times available (which maybe should have been a clue). I was quoted a price, and we agreed to the earliest time-slot AFTER insurance info could be provided to my building, which is a requirement.The electrician arrived, but no insurance info was ever provided. He did not fix the problem, only advised me on how to do it myself, and left within a few minutes. I promptly received a call for payment, which was 25% higher than originally agreed. They said that they would discipline the person that gave me the incorrect quote but that there was nothing they could do.Inordinately expensive and unhelpful all around. Prompt, though. Luckily, the work I needed was very minor. Next time, especially for a more complicated job, I'll look elsewhere for help.