ET's was chosen for me by Handy, the scheduling service. ET's arrived later than the text message said they would by 1.5 hours, and when I called to question the issue the woman I spoke with gave me attitude. Then, they could not install the toilet because it was 1/4 of an inch too big. Understandable, I went to Lowes and bought the right size toilet as they instructed me to do. I called back to reschedule and was told that they would not be able to complete the job for me and I should select a different plumber!??! No explanation given because the woman didn't really know why. Handy paid them the 128 dollars I'm sure, so they got theirs and bailed. HORRIBLE CUSTOMER SERVICE, WILL ATTEMPT TO RIP YOU OFF, AND INCOMPLETE WORK. Go elsewhere!! There are plenty of plumbing services, this is not the one for you.