Diamond Plumbing ATX

We utilized Diamond plumbing for having a gas outlet for our patio kitchen and took appointment for a schedule...the initial appointment took weeks and given the market understood that its like that with every vendor but had to call many times...was about to go with different vendor but thought it wouldnt be good if i had commited work ..professiknal ethics trigerred at this point so went with this busines..initial dicussion was to have gas outlet and hook up appliances based on their BTUS or whatever..dontvspeak that language...had appliances at that time so vendor checked and said would come back after everything is ready.Unfortunately was stuck with other projects that took long that were dependent to hook up the appliances and took almost 5 months ..i know it the same everywhere with all other teams masonry, pavers what not..everything took time...when it was ready called the company and they mentioned it was too long which i get it so said i would pay extra which they charged 250 more than 1200 that they charged...and had to call many times for this and they just ignore....So texted them and said had to go with other vendor because of the emergency that other crew was forcing on and hired different plumber for hook up...while we were testing there was gas coming out of fire place and within 5 mins there is gas all over the house and had to go out and cal 911 and when entered back when we were told it was safe..As per the new plumber they mentioned these guys messed up the value and it has fire place and back kitchen gas oultets open simulataneously....its kind of a hazard..who want fire place on when its 90 in austin....and for us to enjoy kitchen the fireplace has to be lit....bad set up....i asked the new plumbers to fix it and as always they said they have to re do again which i have to spend double the amount to fix.Called the vendor from differwnt numer and picks up the phone and says that i spent too much time waiting and accepts that its their fault but would never answer my texts or calls..Seriously unprofessional ethics and bad work. Dont recommend to any..

Andrew was a life saver today! I had an outside water line bust yesterday and run water all day while I was at work. My neighbor called Diamond plumbing thinking the issue was his water line. Turns out that Andrew found that it was my water line that was busted and went ahead and shut off my water. He left his card on my front door, and was able to make it out this morning to make the repair. The break was at the spot that one of the 'Large Plumbing Companies' had repaired less than 2 years ago.Instead of just replacing the busted elbow, Andrew actually routed the piping in a way to make the line much more reliable.Diamond Plumbing is a company that does a great job at a fair and honest price. These 'Big Companies' will take advantage of people when they are in a vulnerable situation. These guys just want to get you back to your normal day at a fair price. Will be using them from here on out!!

I have used Diamond Plumbing for over 2 years now. Toilet repair, clearing drains, faucet replacement, water heater replacement and irrigation system repair. They are fantastic. Highly recommended.

Andrew was amazing! He came out late and stayed until midnight so we’d have a restroom to use. He went above and beyond when our family needed it most. I can’t thank him enough.

Best decision I ever made dealing with Andrew on our pipe repair job, they were honest, on time and professional.

Company offered fair pricing and quality service.