Dial One Electrical Services

Brian and crew were both extremely professional and polite. They worked at an incredible pace splitting the workload to make sure things are done both well and precisely. I had smart switches installed across my home and I could not be more pleased with the services!

Very Disrespectful man, and Driving company vehicle like crazy to block off parking spots here in Apartment complex Indian creek Georgetown. Came off wrong telling people to get off the spots cussing being unprofessional being in company vehicle and driving like that. Could have ask politely. I wouldnt contract a person like that. Specially to go in my home. If he is willing to talk that way to a Women its not ok.

Jaime G. was absolutely fantastic. Professional, knowledgeable, polite, and above all patient with questions! We were tripping breakers during normal afternoon/evening use. He walked through troubleshooting, figured out our issue, and was able to get our main breaker switched out all in one go.Who knew that geckos could fit into a gap the size of a pencil and then into the business side of a 60A breaker? I sure didn't.Thanks Jaime and thanks Dial One!

We had a main breaker issue which kept tripping. I contacted Dial One Electrical services multiple times. Eric helped answer all my questions and he is very patient during the process. They were also able to find the electrician to come to help us with very a short notice. Overall very happy.

We had virtually all of the lighting replaced in our house. The biggest change was the installation of over 40 can lights. Moises and Matt did a great job. They were punctual, easy to work with, made some great suggestions, and cleaned up after themselves. Cutting 40 holes in the ceiling is messy, but at the end of the day, there was no mess left. We are very happy with the result and the lights look great.

Working with this company was a pleasure. They were courteous, prompt and did what they said the would do when they said they would do it. Every person I interacted with was competent and worked with me as if the job they were doing for me was as important to them as it was to me.These days you don't normally find contractors like this. I can't say enough good things about them.On top of great service, their pricing for doing a custom job of hanging soffit lights on my office building was done at a reasonable price.

My first service call with Dial One Electric was handled by Jonathan - He was very efficient, knowledgeable, competent, kind, courteous and considerate...I had what seemed to be a complexed issue that Jonathan navigated like a 'Pro'. I really appreciated how he even took time to train me on how do do a couple of things to save money. I particularly appreciated how he easily assumed that I would be capable of things he trained me to do. I appreciate how Jonathan diagnosed my issues like a boss!Thank you so much Dial One Electric, for having Jonathan on your team - You are a better company for it.Warm Regards,Cassandra

They installed a chandelier with dimmer switch. We called to say the switch was very hot. Electrician said it is probably a bad dimmer switch. Since we purchased it he would not do anything. We have tried several other switches but it is still not working. They refused to install one fixture because the ceiling was too high. The other fixture was not installed correctly and looks like it is falling down. Very disappointed especially because it cost me almost $600. Electrician did not know what he was doing. Very rude!

Omg. These guys are simply amazing! Tom, the tech that came by to do work for us, was beyond amazing. He showed up at 9 and worked straight through till 6 PM pointing out several issues that were both electrical and other items to note about the new home we purchased. Recognizing I was new to the area he gave me phone numbers that would help me with problems that I have as well as gave me great suggestions that would save me both time and money. I expect somebody to just come in and blow through the 405 items I needed to be done. Tom did much more. He absolutely cared about the work you did and we found something wrong he would take care of it even though wedding on my list to be done I expected somebody to just come in and blow through the 4-5 items that needed to be done. Tom did much more. He absolutely cared about the work he did and when he found something wrong he would take care of it even though it wasn't even on my list to be done. As an example, he reprogrammed my fan so the remote control would work. Who does that?? I can’t say enough about Dial One as an organization and Tom as a technician! Highly recommend these guys!!

Eric Felan and field Electricians Brian Laney and Dustin did an excellent job for a commercial job that we needed on very short notice. We understand many companies are often backlogged and are unable to perform jobs on short notice, so we don't expect Dial One to always be able to react so fast...but we're thankfully that they did this time!We were basically stood up by another electric company that had very poor communication skills, but we won't bash that company, instead we just want highlight how well Dial One communicated with us, promptly came out to survey the job, and then executed the job. Brian and Dustin were professional and had great customer service!The work we needed was to replace 4 old school light fixtures with 6 energy saving LED lights, all on a 33 foot ceiling. These guys were initially willing to do the job on a short scissor lift, but at the last minute we were able to rent a 32 foot lift to make job safer and more do-able.Our lights look great and the job these guys did was excellent. I definitely recommend this company and I will reach back out to them for future jobs we may have.

Very accurate and patient technician. He did a great job in replacing three outlets with update GFCI. Perhaps a bit too accurate: It took 4 hours to replace them for a total cost of $480. Seems a bit pricey for a relatively straightforward job and I was not given an estimate ahead of time. I don't think I will call them again.

When I was calling around to get a quote from various electricians, Dial One was, by far, more responsive than anyone else we called.We had them replace the main panel in a house built in 1960, as well as ground some outlets and install GFIs. With each appointment, everyone arrived promptly and all of the employees were friendly and pleasant.The work was done well and the price came in under the estimate. The electricians were good about cleaning up after they were done and were very respectful of our belongings and property.I would certainly recommend Dial One to anyone looking for an electrician.

I am super happy with the level of service I received from Dial One. The electrician was very knowledgeable and courteous. He worked quickly and efficiently installing new can lighting and other gadgets in my kitchen. He stayed within the estimated price and cleaned up too! I love my new kitchen!

I cannot put into words how happy I am with the service provided by DialOne. The electrician, Tom, was extremely thorough and did a fantastic job in diagnosing and resolving our electrical problems. He found issues that 2 other well-respected electricians couldn't find. All of the work was done at what I consider a fair price, as well. I would highly recommend them!

They do great work. Moses has completed several projects in our home. We are very happy with the work he has done. Highly recommend Dial One.

Ok here is the scoop. Called several electric companies to do some work for me, actually change all the old lights and put new ones. I cannot say how happy and satisfied I was with their service, from the receptionist Tina to Tom for the estimate and Eric for prompt communication, not leaving out Clayton who installed the lights with the help of Tom.One thing which is very important to me is doing the work on time as it was during operating hours.I would recommend Dial One any time.Thank-you, dial one for making my store look bright.Mike GoswamiTHE UPS STORE # 2344

These guys are frankly the best in the business!! Very timely, prompt and friendly. Jaime came by and quickly tended to all my requests which included swapping switches, installing a light fixture and helping to raise a chandelier. Highly recommend!!

I have used Dial One Electrical for years now on many projects. They have done small jobs such as change out light fixtures, added a phone line and ran power out to my pond. They also did a big home addition project including not only the electrical portion but they ran the data and cable lines as well. The technicians have always been very professional and knowledgeable and the prices have always been very fair ( not to mention my senior citizen discount they offer ). I will definitely be using them again and would highly recommend them for anyone looking for a great experienced electrician.

TERRIBLE!!!!! They were the fastest to respond to my email inquiry for a fairly decent sized job. The guy they sent out quoted about $576 for the job and I gave the go ahead. The scheduler, Tracy (I think it was) called to set the work date and left a message that it would be the following week, about 7 days out and for me to call back to confirm. I called back and Tracy was not there but the fellow I spoke with confirmed the Thursday first call appointment. We even discussed how since they're right down the road from my house that they should get to my home by 8:30am.On Thursday around 9am, after having taken time off work to be home, I decide to call them to find out if they are running behind. Tracy informs me I never called back to confirm; I told her I did and she very nonchalantly stated, well he didn't tell me. She then said the earliest they could reschedule the job was for 3 days later. I just told her to cancel the job.I was astounded at her nonchalant attitude, not even any offer to try and check with one of their tech's whether they might break free to do even part of the job. Any responsible, courteous, customer caring company would have at least tried that, or offered some sort of discount on the proposed bid.If they have a Don't Care attitude before the work is even started, imagine how shoddy the actual work must be.

I needed several lighting upgrades i wanted in my condo and they did everything i asked for perfectly and without making a big mess or destroying my new place. The guys who worked on my wall sconces etc were very knowledgeable . I plan on calling them soon again.

Dial One helped us out with several electrical repairs recently and did a great job. The electrician (Moses) was prompt and friendly. He found the problems with our outlets and switches, fixed them, and even fixed our disposer when it stopped working. Highly recommend them!!

Jaime Gonzales with Dial One Electrical Services came by the office to do electrical repair to our lights. Jaime Gonzales was professional, polite and knowledgeable. We had called other companies that did not show up or call. We will use Dial One Electrical Services in the future when we need something done. From the office call to the having the representative come to our office this job was handled professionally and prompt.Texas Association of Community Schools

This is the note I wrote to Dial One....Dial One Team:Just wanted to send a note of appreciation for the GREAT service I have received from Dial One --- all the way from the receptionist to the person that came out and checked my problem (I think his name was Linn).I couldn’t be more satisfied, as the repair did not cost me any $$$. Linn contacted Austin Energy and the customer service department took care of the problem. While you didn’t make any money from this transaction, rest assure that you have built trust and a lasting relationship.I just got off the phone with the Tybray Property management, who manages the HOA in my complex. I’ve shared my story and your contact info. Tybray was very happy that issue was resolved and said they would keep you on the short list of contractors for future electrical requirements, etc. I hope you get a lot of business through them as they have large presence in Austin.Also, I will be sure to refer you to my family and friends.Again, hats off to your entire team of staff!

I had an emergency last month and called these guys out of the phone book. I have never needed an electrician before, but I was pleased with the urgency they handled my request with. My power went out and they were there within a couple of hours. I would definitely use them again and also recommend them.

Good ol' Austin Energy decided my meter was failing, pulled it, then decided my connectors were too old and ran off with the meter and a note on the door. So, no power and 20 degree winter mix on the way. Found out about this at 2pm after finding the note. Called AE and they basically said too bad, you gotta call an electrician. Called Dial One since they were near the top of the search results.Dial One sent Tom out quickly, but took about an hr for him to get down to my house. On the way he had me txt him some pictures of the hole that AE left. Dial One got he permits started and Tom went back out to get the parts. He got it all repaired by 5:30 or so... Then was willing to sit around and wait for an inspector and then again for the actual crew who had the meter to put back on. Didn't leave until about 7:30.Austin Energy gets 0 stars for the initial inspector who clearly wasn't thinking about leaving a family to freeze.The AE crew that came out to inspect the second time and reattach the meter get some stars as well. Not their fault and they did their thing quickly and left.Dial One and Tom get 5 stars easy. Did everything I would hope for and more.

These guys are great. They recovered my drone after it got stuck in a tree! ???

What a pleasant surprise. Thought I would be spending mega bucks. Tech came in andstarted checking wall outlets. WHAT. Two rooms of fan's were not working. I thought itwas in the attic. Sure enough it was a wall outlet that was misbehaving and not 30 minuteslater I had power.Your are in my phone directory and will never call anyone else.A BIT HUG AND THANKS

I needed a 240 v and a couple of extra outlets installed in my garage. I anticipated several hours of work, but they were done in about an hour. Quick, clean, professional and efficient.

I made an appointment with these guys 3 weeks in advance because it was important that several people meet at the same time to discuss the bid and then called 3 hours in advance to confirm apt, and they still stood me up. No show. I will not be counting on them for anything.

as a Realtor i must have a great electrician; highly skilled at what they do, available to talk, does great work, follows through at reasonable prices.
Dial One exceeds great!
Thanks Dial One & Eric!!!

We got a new Air Conditioning system....inside and out. They did a phenomenal job.

Do not use any other contractors for any of my company or personal work, they have been great on every aspect. Pricing, service and quality. I highly recommend

Fast, friendly service! They were even able to come out the same day I called. I would definitely recommend them to anyone needing a great electrician.

Top notch service! Quality and attention to details is off the charts. They are always there to help find solutions and resolve at a very fair price. I highly recommend them!!

They did a good job overall, I had a few minor complaints which they handled it in the a very timely and professional way. I will certainly try them again due to the quality of their work and customer service.

Dial One is my go to! They are always available and prompt! Jaime is quick, friendly and professional!

Came today and fixed the problem within minutes. Professional, courteous, and punctual. Great service.

Very good service. Provided good information to our electrical issue.

I highly recomand this place