Caprock Plumbing

DO NOT USE THIS COMPANY !!!!! We had them come and change out the pipes from galvanized pipe to pex lines. One part came loose, I called the first time and they came out and took care of it but instead of fixing it right they put it back the same way it was, so it came loose again I called and told them it came loose again but they came to fix it right they ignored my phone calls. I had to have another company come out and fix it and I have not had any more problems since. DO NOT USE THIS COMPANY 😡

Call them to put toilet on they put it on the it would not drain there came back got toilet to drain then shower wont drain I sure than when they put toilet on they drop something In the pipe . how there wont return my phone call . don't use these guy spent 500.00 and have bigger problem then before they came out

Not the best plumbing service in Lubbock but probably not the worst. The owner Ervey is a pretty good guy and stays true to his word but some of his workers really suck and are not competent to be doing the kind of work they do. If not for Ervey I would have left one star. We had work done on 10 different homes in a community run off of the same gas line. The work was performed and finalized, the city came out to inspect the line, and then Atmos energy came out only to find another leak in the line after the system had been pressured up for over 36 hours. To add insult to injury we were assured the work would be completed before the holidays so the community would have heat but the workers sat on the job. This caused the deadline to pass and nobody works in the city during the holidays to administer the proper tests to get the gas turned back on. As an apology we were discounted 10% but this wasn't communicated to the workers when they issued the invoice and the invoice had to be redrafted to reflect the discount. We are still left to have to fix another leak and will have to hire another plumber to properly fix the problem. Not recommended but If you have to have any work done with this company deal only with Ervey as he may be the only competent one there.