Never returned my call. Was told they were coming to my house in a few hours and I took off work all day. My central ac wasn't working so I called them as my retired HVAC guy referred me to them. I know I wasn't on their regular schedule but they told me they'd be over in a few hours. Then I never heard back. Took off work the following day thinking maybe they would show in the morning, nothing. No call nothing. Called another company Air doctors of Memphis they came over in a few hours the following day. But that cost me 3 days off of work. Just a phone call from Rushing telling me no, there's no way we could fit you in ... I would have been fine with that rather than lose 2 days of income (I'm self employed).