Description
Call Roto-Rooter in Old Hickory when you need plumbing repair or water cleanup services. We offer 24-hour emergency service with no extra charge for plumbing or drain cleaning services at night, on weekends or holidays, plus we provide FREE estimates.
Roto-Rooter has served homeowners and businesses since 1935 in Old Hickory and is known for professional emergency service. Our uniformed, badged, licensed and insured plumbers will fix your kitchen or bathroom plumbing, clogged drain, toilet repair, burst pipe, water heater repair and every other plumbing repair service - fast. And, we will professionally clean up all types of water problems, like flooded basements.
Call us when you need any plumbing, drain or water cleanup services.
SERVICES
Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Sewer cleaning, Sewer repair, Shower installation, Shower repair, Sump pump installation, Sump pump repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, All Types Of Drain Cleaning, Bathroom Sink, Battery Backup Sump Pump, Broken Sump Pump, Circuit Breaker, Clogged Drains Or Toilets, Dishwasher Installation, Drain Cleaning Equipment, Drain Cleaning Machines, Drain Fields, Drain Leak, Drain Lines, Drain Opening, Drain Problems, Drain Snake, Drains Clear, Emergency Flood Service, Emergency Serviceavailable, Flooded Basement, Flooding Prevention, Free Estimate, Grease Trap Treatment, Kitchen Sink, Leach Field, Leaky Toilets, Location Change, Preventive Maintenance, Repair And Replacement, Rooter Service, Septic Tanks, Service Calls, Sink Repair, Site Evaluation, Unclog Drain, Video Camera Inspection, Washing Machines, Water Clean Up, Water Extraction, Water Supply, Fire damage cleanup & repair, Flooring, Mold inspection, Plumbing, Remodeling, Sewage cleanup, Water damage-related cleanup & repair, Water damage-related mold removal,
Reviews
Jenny Matthews
6 months ago
We are so thankful for Roto Rooters! They came out on a Sunday, no extra charge, and triple checked to make sure the job was done properly. We had a pipe disconnected in the crawl space and they repaired it and did some extra work fixing the pitch of the pipes. The cost was more than fair. We will call them anytime we have a plumbing issue.
Jennifer McInerney
2 years ago
Great communication and no surprises. Very professional, polite, quick, and cleaned up! Explained what needed to be done before it was done to make sure it was OK and I didn’t have any questions.
Jane Harrell
4 months ago
They were excellent to deal with. Very professional and considerate. My sewer backed up in the house and also a pipe had broken in the front yard. All repairs were well done and in a timely manner. I would highly recommend them!
Bill Carlson
9 months ago
Bo is a complete badass. Tough root laden clog succumbed.
Jason Phillips
a week ago
Great Experience
You can't find a better plumbing company.
Gabriel was on time and very professional. Will likely use roto-rooter again. Thanks
Chris (and his trainee Brett) were so professional, efficient, and empathetic. We had a leak coming from an unexpected place and they were respectful of our space and also skilled at diagnosing what was happening. Would certainly recommend.
Elvis Douglas
2 years ago
Tim was courteous, kind, methodical and thorough.
Ask the hourly rate before they send someone out , otherwise get ready to give up a paycheck or two , won't use them again!
Very rude. And argumentative they act like they are doing you a favor to run a 50 foot line for $400. Very ridiculous pricing and their representative is one of the rudest people Ive ever dealt with. I can not express how over priced they are!
Brianna Thompson
2 years ago
Christian from Roto-Rooter helped us so much with our plumbing emergency. He promised that he wouldn’t leave until our problem was taken care of. He is very knowledgeable and he explained exactly what the problem was and how it was going to be repaired. Our old cast iron plumbing is being replaced with new up to date plumbing because of Christian and Roto-Rooter. Thank you
Magdalene Mulwa
2 years ago
Honest to God an absolute life saver 🙌. My heater was leaking water everywhere. So friendly and quick.
Kenneth Knight
2 years ago
They were able to come on the day I called and though it was well after my appointment time (1-3 showed up at 4:45) the job got done! It was installed professionally and installer was very kind.
andrea womack
2 years ago
First off, we called on late on a Saturday night, this was the only business that truly means 24/7 service. They came out immediately. Brian worked on our shut off valve and was really thorough. He was very kind and explained everything. Side not the cost of repair for emergency service, was completely and totally affordable. All I have to say is for any future plumbing needs I will be calling them.
Timberly Merriweather
3 months ago
Caroline Ducas
2 years ago
Gregory Spaulding
2 years ago
Good repairs, great people skills, timely service
Amazing customer service!! I called and they were there! I will definitely use them again if ever needed.
joyce shutes
3 months ago
Very professional and pays attention to detail. Great service!
Dr. Funk1984
11 months ago
I thought about giving a 4 star rating because I actually called after hours and did not get a response until this morning. However, I did not think that would be fair to the technician they sent to the house. The technician they sent was a young guy( never got his name) and he did a great job. He explained everything and finished the job in less than an hour. I will call roto rooter again if I have anymore plumbing problems.
Kathy Cloninger
3 weeks ago
Roto Rooter is great and provides fast, reliable service. We called in the morning and had a service technician out the same day. Our technician was amazing - he was able to identify the problems and solve some that were unexpected. He was very likeable, in addition to being an expert at his job.
Root-Rooter had someone there the same day. He diagnosed the problem and made repairs quickly. Very professional and polite. I would highly recommend Roto-Rooter for all plumbing needs.
E.C. McKinley
2 years ago
The gentleman who fixed our clog drain did a great job and was very courteous and knowledgeable on what he was doing. Fixed our issue quickly. Would 100% use again if needed. Great service!
Michelle Blaylock
5 months ago
They went above and beyond! I wouldn’t trust anyone else to take care of my drain cleanings and water restoration!
I had a pipe clogged up and called these guys and they said they would be here between 2pm and 4pm. They called at 130pm and said someone is on the way. At 330pm, no one still here. I called and they said guy had a flat tire on interstate and not sure if they could get here today. The guy I talked to, Drew, acted like he didn’t care. Very unprofessional and not even the common courtesy to call and say the guy was broke down. I’ll never do business with this company and wouldn’t recommend them to anyone.
Joseph Cornell
10 months ago
Alexis Spalding
2 years ago
Brandon was a life saver. After the disastrous evening we had, we are so relieved he was able to help us out. He was wonderful to deal with and allowed us to end a bad day on a positive note. Thanks so much!
Alexis Henslee
2 years ago
The technician did a very good job of quickly evaluating and correcting the problem. Hopefully this time I’ll remember that not everything can go down your disposal.
Sarah Paige
11 months ago
Chris was extremely helpful when we were in a pinch with our rental company. I love that they are available 24/7. My only advice to a customer is if you are calling after hours, be patient with the receptionist/process, because it takes a while to take down all of your information, but once you speak with a technician, it is smooth sailing.
Alison Miller
7 months ago
Showed up fast! Very nice technician. If it were a little less expensive I would have given 5 stars.
My plumbers were busy and i had water pouring from my water heater. So I called Roto-Rooter in Old Hickory. They came out and fixed it within a few hours. My water pressure was low and they came and fixed it the next morning. They fixed it, but the price was very high. It was three times higher than our plumber would have charged.
None of the water mitigation crew or the plumber wore masks in the house.
Fast and straight to the job
Brandon was right on time, professional and kind. The service we received was top notch and super helpful. Thank you Roto Rooter!
Aspen Vincent
2 years ago
Shanice Ridley
2 years ago
Gerri Tumblin
2 years ago
David Van Etten
6 months ago
I had an emergency pipe repair. They responded quickly and fix the problem. Their work was high quality and professional.
Wendy Mangialardi
2 years ago
Arrived early, worked quickly, and was very personable.
Amanda Jaradat
2 months ago
I had a sewage issue outside and needed someone ASAP and these were the guys! They understood my problem and moved things around to accommodate me and even came out on a weekend. They also were very clear about what they were doing and sent me photos for my records. Their initial quote was very detailed as well so that I could easily make a decision to tell them to proceed with the work that needed done. I’ll be using them for all plumbing issues going forward!
Mara Mayorquin
2 years ago
I had a great encounter with Rotor. Their speedy response to send a technician out and timely manner of resolving our issue was amazing. I also learned a trick or two in the process!
Forrest Parker
3 years ago
Great place
Nancy Carroll
11 months ago
I work at Williamsburg apartments. Roto Rooter did an excellent job getting our main line unclogged
and also a branch line unclogged. It Wasn't an easy job but the guy didn't give up. Very helpful and very professional.
Jaclyn Clark
10 months ago
Borgio (Bo) came to replace a toilet. He looked at me and said, “ You look like someone who likes to know how to do things. Want me to teach you?“ I was thrilled he took the time to quickly replace the toilet but explained it to me along the way. I feel incredibly empowered that he took the time and effort to educate me. I hope the company recognizes the exemplary employee they have. I will be calling Roto Rooter in the future because of this great experience with Borgio.
Had a major kitchen sink clog on Christmas Eve. Good luck trying to find a plumber the day before Christmas! Roto-rooter saved the day. Brad showed up in the morning and had the sink rodded out and clog cleared quickly. Very nice and professional. Would definitely recommend!
Michelle Styles
2 years ago
Very professional, quality work, for fair price!
Service was great, Christian was very professional and polite. Would recommend to anyone looking for quality estimates and repair.
Clint Steward
3 months ago
Helped move furniture and tear out wet carpet and haul off. Very quick response. Fixed the problem and all done over a weekend.
Gabriel has now visited my house three times for various issues with my basement plumbing. He’s always professional and ready to solve whatever is in front of him. 10/10 would recommend using him and Roto Rooter Nashville.
Ryan Snellen, CFP
a year ago
I’ve used Roto-Rooter since 2017. I trust the organization for their professionalism and quality of work.
Faucet in the shower was leaking, and the technician replaced the faucet.
Justin Alexander
a year ago
After our first night home with our new daughter the sewage system had a backup and we could not use our bathrooms. On a Saturday Christian came out the same afternoon and saved our lives. From the bottom of our hearts we thank you. I couldn’t recommend this company more.
Robert Heidel
3 months ago
Janie Huffines
3 weeks ago
They came the day of my sink problem. Technician was professional, and caring about my problem. I appreciate the care he gave me.
Anime'GM Lv 999
2 years ago
Elizabeth Staley
7 months ago
Anna Kuoppamaki
2 years ago
Latonya Merriweather
3 months ago
I have requested information in regards to services and have been very pleased with the answers and would surely recommend.
Shelby Chaplin
2 years ago
Nyrobi Singapore
2 years ago
Called Rotorooter & spoke w/Sonny on Christmas Eve and they were open for business! Sonny sprang into action & had the toilet fixed & flushing in record time! I appreciate your responsiveness, professionalism & great price! Thanks
Jeff Snyder
11 months ago
Roto Rooter showed up very quickly to address the needs of the business and get us squared away.
will complete
2 years ago
He gave us some good advice and hopefully we’ll have no more problems
They were professional and fixed my problem. The cost was a little higher than I'm used to but they did come out on New Year's Eve.
Khaniya lachelle
3 months ago
Reuben was absolutely incredible. Rather than thinking that he had found the issue, he did a secondary and tertiary check which helped to uncover a much bigger issue that could have caused HUGE problems down the road. Luckily due to Reuben’s diligence we were able to find this while it was still under warranty from the builder and have it repaired at no cost to us.
Thank you!!!!!!
Kelly Mcelhiney
2 years ago
The serviceman listened to he problem, as we described it. He located he cause or source of a leak from one toilet and explained how to repair this. Gabriel was very courteous and efficient.
kathleen walworth
11 months ago
Roto - rooter came a few hours after the call - I was very impressed. Both men were professional and courteous. They explained everything to me and helped me file the claim. It could not have been any easier!!
Thank you Roto-rooter!!
We appreciate the great work of Roto-Rooter. They got our kitchen line cleared for use. Gabe did an excellent job!!! He was professional and did great work.
Jesse Bobick
7 months ago
On Christmas Eve, in the middle of a cold snap where everyone’s pipes were freezing and busting, I encountered a major plumbing issue, and Roto Rooter came by first thing on the next business day, quickly identified and solved the issue, and also identified another major plumbing issue I wasn’t even aware of. My technician, Brooks, was extremely friendly, communicative, and knowledgeable, and I’m very grateful for their help. Highly recommended!
Baseline to Baseline
2 years ago
It’s great
Ricky Hancock
2 years ago
A faulty pipe took out my water for 2.5 days and the city water service couldn’t be bothered to even notify us that they wouldn’t be coming after they said they would. Roto Rooter was able to send someone out late in the evening to figure out the issue and then they finished the job the next day no problem. The service took like 1-2 hours and the plumber bought the materials that morning. So grateful for Roto Rooter and their awesome staff!
{I only took off one star because he wasn’t wearing a mask, which I wasn’t personally worried about but other costumers might.}
Kameron Hunt
2 months ago
Vivian Naiman
7 months ago
Team provides excellent customer service!
Bob Filipovic
5 months ago
Great response time. Always does a job well done and cleans up thoroughly.
Michelle Fechter
a year ago
Richard Perkins
8 months ago
Roger Mcmillian
3 years ago
They always take such good care of me. They’re affordable, reliable & honest! Thank you!
Very professional, quickly inspected the issue and resolved the issue within the day. Most definitely will use services again.
: The plumber, Gabe was excellent. Very corgel young man. He explained everything he was going to do. Very straightforward. I'm old school so for me that's the way business should be. I also think that Gabe is a big asset to your company.
We had an issue with our dishwasher and garbage disposal not draining properly .... we called RotoRooter .... and within hours they sent out a service tech ( Timothy Brannon) Mr Brannon did a thorough diagnostic check and was able to fix the problem in under an hour. We’re very appreciative of the professional care we were given!
Brandon L was a big help. Man came out and handled the situation quick and easy.
desiray whitaker
3 years ago
William Miller
8 months ago
Teresa Sturdivant
3 months ago
Tech was very informative and professional
Lavoris Johnson
2 months ago
Great friendly service
Denise Victor
2 years ago
Brandon got our kitchen sink back in business! Clogged drain was backing up. After using 70' of line unsuccessfully, had to pull out heavy duty machine to go about 85'... grateful for his experience and persistence!
Great, fast service. Even on a Saturday
Toilets and shower was backed up. Toilets were continuing to run. Several things were cared for.
I specifically want to call out my service technician, Brandon, he was exceptional. Alerted me to potential issues; called out things for consideration; kept me informed every step of the process; did excellent work efficiently. Thank you!
Roto-Rooter was so helpful when my tankless water heater died this week. I couldn't have asked for the whole process to go any smoother. It was easy as 1-2-3. 1. Make the call. 2. Plumbers are here superfast. 3. Turn on the faucet to blazing hot water. These guys are the best!
Robert Stonecraftman
2 years ago
Roger Waynick
2 years ago
Christian did a great job of communicating and knocking out the work. Very much appreciated his knowledge and skill set.
Nethla Mitchell
2 years ago
I moved to Nashville 4 years ago and had no contacts for plumbing issues. I looked on the internet, found the local Roto-Rooter company and I’m so glad I did. They took care of 2 separate issues at 2 separate times, both times they were wonderful. Very fast response time, costs given upfront, extremely professional but very friendly. They worked hard to take care of my plumbing issues quickly so my family could get back to normal living. I will call them any and every time I think they are able to help. I can’t say enough positive things about them.
G.M. “Chip” Chipoletti
2 years ago
Unclogged main drain line cleaning 3 times. Believe clog was between kitchen and septic line. Rating would have been much higher but tech did not wear sanitized gloves, did not wear a mask and smoked in my garage. I should have been given 1/4 of charge for my assistance. Tech was very nice and completed job but no regard for COVID-19 safety.
Very responsive, quick, friendly, and professional. I would definitely recommend to others!
Tim was excellent, he was on time, courteous, and very professional. I had some concerns the first time he came which were strictly cosmetic. I called and he came back after a long day of work and did yet again an excellent job!
Fitesa Simpsonville
7 months ago
No communication of the job or explanation of what was done. No idea if it works properly or not. They didn’t show up when they said they would. They also way over charged for a service others would perform for half
Used roto rooter before very reasonable friendly and thorough. Bo was our tech and will ask for him again..a 15 year employee.
Sheila Cooper
3 months ago
Tim provided prompt and excellent service in a pre-Thanksgiving faucet emergency at a bargain price. Highly recommended!
Christie Smiley
3 years ago
The service was completed 20 Jun and charged me $451 and on 23 Jun ran my card again for $451. I called office today and they told me “ I will call you back we are just now getting our day started”. Well, it’s 530pm and not a phone call back and they are closed for the day !! Do NOT TRUST THIS COMPANY
Darrell Campbell
2 years ago
Plumbing tech very professional and knowledgable
Gabe came out to our house in record time, and educated me on the problem we were having. He made sure to explain the process, and what to expect. I was impressed with his professionalism and overall compassion for the problem we had. I would definitely recommend Roto Rooter, and Gabe's honest and expert advice to everyone.
Edwin Johnson
2 years ago
Eleanor Jordan
2 years ago
Very efficent and timely and explained what was done.
Jesus Serrano
7 months ago
He didn't a professional work and very friendly.
anangishe mwangonde
2 years ago
Good work
Mary Beth Smith
2 years ago
Very professional, dependable, and excellent attention to detail
William B. J. Sons
2 years ago
Saturday repair. Called main phone number. Had response in less than 5 minutes. Technician dispatched and repaired in about less than 3 hours. Technician very professional - explaining what needed to be done and estimate of cost before work performed. Good experience.
Stephanie Mullins
a year ago
Pros:
-Came quick, about 3 hours after calling first thing in the morning.
-Tech was courteous and knowledgeable.
Con:
The price. Tech was at my house for under an hour and it was over $450 to snake a drain.
Bottom line: You need someone quick in a pinch, call them. If you can make a few calls and not overflowing or anything, I'd make a few other calls first.
Michael Thompson
2 years ago
Robert D Johnson
a year ago
The service rep, Mirso, was very professional, effective and clearly had solid experience in this field. His advice on preventive care was excellent, and I was very satisfied by his excellent work and resolution of our drainage problem.
Desiree Conley
3 months ago
AndrewCombsMusic
2 years ago
Shelly Bodkin
2 years ago
natalie butler
3 months ago
Very professional and knowledgeable. Definitely will request him and recommend him for any other needs.
Pouya Kalantari
2 years ago
We're general contractor ourselves but because we were short handed I try to use root-rooter and asked them to modify job that was already done , they responded so fast and present at job less than couple hours of my call and start job at 2 and finish it by 6 , their price for us as a contractor was a little high but it's not gonna be high for regular client. But they did job so fast and without any headache so I recommend to use their services
Chelsea Shutes
3 months ago
Great prices & very professional.
Deborah Hunt
3 months ago
Good experience!!!
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