Best Lawn Additions in Phoenix AZ
Landscaper
Zee gave me a very detailed (and accurate) bid for the work of reconstructing a masonry planter and retaining wall that is part of my front porch after it was struck by a car that missed a turn. I also got a couple of other bids and no one else gave me the detail that Zee did or was as specific in answering my questions and concerns. Once I had settled with the driver's insurance and gotten a check, I called the office and scheduled the work for a couple of weeks out. The work started actually a bit ahead of when I expected. I was very pleased that it only took one day to do the actual work and one day for the mortar to dry before the new planter was filled with clean soil. The quality of the work was excellent, the price was right and I am completely satisfied with the result. I would recommend Masterscapes without hesitation.
www.landscaper-phoenix.com
1635 W Park View Ln # 2, Phoenix, AZ 85085
Landscaper
Very poor customer service. Paid $250 for services a few weeks ago and although they were an hour and a half late, I was pleased with the work and decided to rehire for front yard. Set a time for noon, didn’t want them to have a card on file so took time off work so I could be here to pay.
Nobody showed up.
Called and reset an appointment for the next day. They came an hour and a half early. LUCKILY I was on lunch break and randomly stopped at home and saw them pulling up at the same time. No call, no notification, nothing. I called Sergio and asked if there was a service that could be thrown in for the inconvience of today and yesterday or maybe a small discount. He started arguing with me over how the appointment was for 1:30 and they showed up so no. ( Although the time I got home was 12 PM and they did not show up yesterday or even have the decency to inform me they wouldn’t show up. )
I was planning to hire them at least once a month but due to such poor customer service and treatment I will take my business elsewhere. As you all know landscaping is not cheap so I will be doing business with someone who actually appreciates their customers.
Save yourself trouble and go somewhere else.
Nobody showed up.
Called and reset an appointment for the next day. They came an hour and a half early. LUCKILY I was on lunch break and randomly stopped at home and saw them pulling up at the same time. No call, no notification, nothing. I called Sergio and asked if there was a service that could be thrown in for the inconvience of today and yesterday or maybe a small discount. He started arguing with me over how the appointment was for 1:30 and they showed up so no. ( Although the time I got home was 12 PM and they did not show up yesterday or even have the decency to inform me they wouldn’t show up. )
I was planning to hire them at least once a month but due to such poor customer service and treatment I will take my business elsewhere. As you all know landscaping is not cheap so I will be doing business with someone who actually appreciates their customers.
Save yourself trouble and go somewhere else.
Phoenix, AZ
Landscaper