Best Home Builder in Phoenix AZ
Landscaper
I normally never bother to write reviews, but I have to share what was the worst customer service experience I've ever had to warn others of how they may get treated.
In April 2018, I paid in full for Chris to put together plans for my rather large back yard. Contacting him is an extreme pain - do not bother calling their business number as you will get connected with someone who seems like they could care less about your concerns. I emailed Chris roughly 15 times over the past 5 months and called countless times to try to get updates on blown deadlines, which there were 4 of them and countless excuses.
He eventually agreed to come meet at my house to try to right things and talk details of the plan, which came out to be incorrect twice (probably because there was such a long gap between the meeting and when he sent me the next drawing).
Finally in September of 2018, after missing the deadline for the 'final plan' twice, he sends me a drawing with no dimensions, no renderings, no estimates, and no water/power/gas line configurations like I had asked for. When I asked him about it - the drawing is 'to scale'. Now nobody can do any work without converting the plot plans to what a PDF hopefully correctly converts tiny measurements to.
All of this to say, I highly warn anyone who doesn't have money in hand (do not pay in full before the job is done, or this may happen to you too) for a specific job and dimensions ready to go to work with Lone Star. They really need to work on their communication and committing to promises. I am now out almost $2,000 with no workable plan. I am hoping they will now bother to call me and correct this imbalance.
lonestaraz.com
In April 2018, I paid in full for Chris to put together plans for my rather large back yard. Contacting him is an extreme pain - do not bother calling their business number as you will get connected with someone who seems like they could care less about your concerns. I emailed Chris roughly 15 times over the past 5 months and called countless times to try to get updates on blown deadlines, which there were 4 of them and countless excuses.
He eventually agreed to come meet at my house to try to right things and talk details of the plan, which came out to be incorrect twice (probably because there was such a long gap between the meeting and when he sent me the next drawing).
Finally in September of 2018, after missing the deadline for the 'final plan' twice, he sends me a drawing with no dimensions, no renderings, no estimates, and no water/power/gas line configurations like I had asked for. When I asked him about it - the drawing is 'to scale'. Now nobody can do any work without converting the plot plans to what a PDF hopefully correctly converts tiny measurements to.
All of this to say, I highly warn anyone who doesn't have money in hand (do not pay in full before the job is done, or this may happen to you too) for a specific job and dimensions ready to go to work with Lone Star. They really need to work on their communication and committing to promises. I am now out almost $2,000 with no workable plan. I am hoping they will now bother to call me and correct this imbalance.
19305 N 28th St, Phoenix, AZ 85050
Landscaper
Holly was a great designer. She provided us with just what we were looking for. The team that installed the yard were very accommodating and did an excellent job. We are very pleased with our brand new back yard.
Update: Its been two years since our yard was put in and its growing beautifully. We greatly appreciate the knowledge and talent at Straight Line. I'd recommend them for all my landscape work.
straightlinelandscape.com
Update: Its been two years since our yard was put in and its growing beautifully. We greatly appreciate the knowledge and talent at Straight Line. I'd recommend them for all my landscape work.
1915 W Adobe Dr Ste D, Phoenix, AZ 85027
Landscaper
They rocked it. Literally and figuratively.
They redid our backyard in pavers, rock and faux grass. And it is beautiful. Great for the kids. Great for us! One of their smaller projects maybe, but big for us, and it totally upgraded our lifestyle, giving so much more function to our backyard.
Well done!!
www.outsidelivingconcepts.com
They redid our backyard in pavers, rock and faux grass. And it is beautiful. Great for the kids. Great for us! One of their smaller projects maybe, but big for us, and it totally upgraded our lifestyle, giving so much more function to our backyard.
Well done!!
Phoenix, AZ