Best Fire Cleanup And Repair in Phoenix AZ
This was the first time I have ordered landscaping services and I was really impressed! The process to set up the services was very smooth and hardly any work at all.
www.divinedesignlawncare.com
Phoenix, AZ
*******UPDATE********
After I wrote the review & contacted the ROC Victors' Landscaping Inc served me with papers for a law suit. Victor Pope (owner) sued me for non payment (before the ROC even reviewed his work) and defamation (for the review). After some research I found that this wasn't the first time VLI has threatened or sued someone when his work was questioned by a customer. Meaning he uses this tactic to intimidate customers into paying for bad workmanship. The ROC agreed with every single complaint I had and I went to court and Maricopa County agreed in my favor. He even got his Project Manager to lie to the judge. Don't let a shady company scare you with a law suit if you know they are wrong. Hopefully Victor Pope learned a valuable lesson about false accusations & petty intimidation tactics.
Horrible experience.
1) Owner, Victor Pope, was very rude. He will talk over you and not listen to your concerns. Even after telling him to stop talking over me while I'm speaking, he continued to do it. Sarcastic attitude and tries to be condescending. Should've known not to hire when he was bad mouthing other potential contractors and claimed his work is top quality. Just all out very unprofessional once you make that 50% down payment.
2) The crew members urinated on my wood shed while they were working. Half of my yard was dirt but they chose to pee ON the wood shed, UNACCEPTABLE and unsanitary because I have dogs that were over there after the fact. That's how I found out. At least urinate on the dirt and then cover it if you can't help but go.
3) The crew took my shovel, which I got back only because I had yet to pay the rest of the invoice. They also broke my chainsaw trying to remove a stump.
4) The crew left one of the PVC pipes with a big leak that leaked all night under the ground. Come the next morning I find the leak when I brought the curbing subcontractor back so they could do their job. An employee from Victor's Landscaping came to check it out and straight out blamed the curbing crew when their equipment was still on the truck. Not to mention I saw it when I let them back there in the morning before anyone even started working.
5) Some sprinkler heads were below the sod, some partly under the curbing, some partly covered by sod, one too high. The gravel wasn't spread properly and you can tell the ground wasn't leveled because the curbing is rolling and not straight. Part of the yard they just didn't even level it at all. It was really just ridiculous. When the owner had to come out and look at the work they left unfinished he said Came out better than I thought it would Who says that? And then tells me that he's sorry they didn't live up to my standards after he swore up and down quality was what I was buying. He also tried putting some blame on me for the terrible work from his inexprienced crew.
6) When they sent me the invoice, I told them they need to fix the curbing that cracked because it was laid on wet ground from the leak. They wanted me to pay everything except the curbing charge because they were still dealing with the subcontractors on fixing it. Since the job wasn't finished I wasn't going to pay and they immediately started accusing me of refusing payment. Later that day they set a date for the curbing guys to come fix it, amazing how that works.
I could list more but I'm sure you get the point. This was a one thing after another, upsetting, irritating situation. Obviously I made a terrible choice based off the BBB website recommendation and that's on me but all the unprofessional actions of the crew and attitude of the owner was completely unnecessary. I guarantee if the owner replys to this review it will be something sarcastic or will involve blame on on the part of others.
I am having the Arizona ROC review their terrible work. I would definitely, 100%, without a doubt, not recommend Victor's Landscaping, Inc.
www.victorslandscaping.net
After I wrote the review & contacted the ROC Victors' Landscaping Inc served me with papers for a law suit. Victor Pope (owner) sued me for non payment (before the ROC even reviewed his work) and defamation (for the review). After some research I found that this wasn't the first time VLI has threatened or sued someone when his work was questioned by a customer. Meaning he uses this tactic to intimidate customers into paying for bad workmanship. The ROC agreed with every single complaint I had and I went to court and Maricopa County agreed in my favor. He even got his Project Manager to lie to the judge. Don't let a shady company scare you with a law suit if you know they are wrong. Hopefully Victor Pope learned a valuable lesson about false accusations & petty intimidation tactics.
Horrible experience.
1) Owner, Victor Pope, was very rude. He will talk over you and not listen to your concerns. Even after telling him to stop talking over me while I'm speaking, he continued to do it. Sarcastic attitude and tries to be condescending. Should've known not to hire when he was bad mouthing other potential contractors and claimed his work is top quality. Just all out very unprofessional once you make that 50% down payment.
2) The crew members urinated on my wood shed while they were working. Half of my yard was dirt but they chose to pee ON the wood shed, UNACCEPTABLE and unsanitary because I have dogs that were over there after the fact. That's how I found out. At least urinate on the dirt and then cover it if you can't help but go.
3) The crew took my shovel, which I got back only because I had yet to pay the rest of the invoice. They also broke my chainsaw trying to remove a stump.
4) The crew left one of the PVC pipes with a big leak that leaked all night under the ground. Come the next morning I find the leak when I brought the curbing subcontractor back so they could do their job. An employee from Victor's Landscaping came to check it out and straight out blamed the curbing crew when their equipment was still on the truck. Not to mention I saw it when I let them back there in the morning before anyone even started working.
5) Some sprinkler heads were below the sod, some partly under the curbing, some partly covered by sod, one too high. The gravel wasn't spread properly and you can tell the ground wasn't leveled because the curbing is rolling and not straight. Part of the yard they just didn't even level it at all. It was really just ridiculous. When the owner had to come out and look at the work they left unfinished he said Came out better than I thought it would Who says that? And then tells me that he's sorry they didn't live up to my standards after he swore up and down quality was what I was buying. He also tried putting some blame on me for the terrible work from his inexprienced crew.
6) When they sent me the invoice, I told them they need to fix the curbing that cracked because it was laid on wet ground from the leak. They wanted me to pay everything except the curbing charge because they were still dealing with the subcontractors on fixing it. Since the job wasn't finished I wasn't going to pay and they immediately started accusing me of refusing payment. Later that day they set a date for the curbing guys to come fix it, amazing how that works.
I could list more but I'm sure you get the point. This was a one thing after another, upsetting, irritating situation. Obviously I made a terrible choice based off the BBB website recommendation and that's on me but all the unprofessional actions of the crew and attitude of the owner was completely unnecessary. I guarantee if the owner replys to this review it will be something sarcastic or will involve blame on on the part of others.
I am having the Arizona ROC review their terrible work. I would definitely, 100%, without a doubt, not recommend Victor's Landscaping, Inc.
7563 W Vogel Ave, Peoria, AZ 85345