Best Custom Built In in Phoenix AZ

Maybe it's because we are in Buckeye. Maybe it's because it's a smaller job or maybe it's just poor communication within the company but we were told it would be 6-8 weeks for them to start our yard and we are going on week 10 and they keep pushing us back. We didn't hear anything from them for 9 weeks and it took me calling them to finally get an answer. I was told work would start last Wednesday, that didn't happen! Then I was told work would start today, just got a call and they have now said work will start on Wednesday. It's not like this is a surprise job! We signed the contract 2 and a half months ago! They had 2 and a half months to order supplies and get a crew ready. If our project was an inconvenience then they shouldn't have said they would do it!

Update: They finally had a crew out to start the project on Tuesday. They were here Tuesday and Wednesday. No crew Thursday or Friday. We were told a crew would be here at 630am this morning (Saturday) and it's now 930am and I had to call them to find out that they are not coming today but will supposedly be here on Monday. Communication is horrible! Zero customer service!

Great Company! Prompt, Fair prices and completed work was superb! Would recommend to others needing update or redo to their landscapes.

Hired Jose for a general yard clean up and he did a good job. A couple of months later I hired him for monthly yard service. My lot is around 3/4 acre and we agreed on general cleanup excluding tree trimming for $175 per visit.

He and his team were punctual and stayed for about an hour which comes out to $58/hr per person. Front and back area looked good after they finished and Jose needed to get paid right then and there. After they left I discovered that the side area of my yard looked untouched and branch clippings that we had agreed to be picked up where left behind.

I texted him and his response was I do it next month. Since I don't want to stare at a pile of debris for an entire month I politely asked him to come back before next month and to complete the job. He agreed and said next week. I didn't hear from him for 5 days and reached out when he would come. His response: I'll come by tomorrow and pick it up, but in the future I will only pick up branched that we cut off. He made it sound like he was doing me a favor by coming back even though it was part of the scope when he quoted me.

Needless to say he didn't show up when he promised he would. I then proceeded to call him to see when he would come back and he just hung up the phone on me. At almost $60/hr per person I expect better service!

Hire him at your own risk. He is a charming guy and fooled me.

Also keep in mind of all the 5 star reviews he is one of the reviewers himself: Jose Rodriguez. The rest are probably friends and family.