Best Water Dry Out in Phoenix AZ

Doper on the job. Break things as he work with his helper. Not good. FIRED

I am giving Response Crew 3 out of 5 because I feel that I didn't get what I paid for the ​first time they came to the house. Two workers came. Gregg was great but the other one was on the phone A LOT and/or missing whenever I went to check on him. To top it off, he installed a keyless door knob wrong AND cock-eyed. Not to mention it took him forever, just on this one task. I got charged 5 hours for two workers but paid way too much for the service I got, which was mostly by one person, Gregg. I don't think it would have taken 5 hours to do the job, had both of them been competent, reliable and efficient.

​This company had great reviews, which was why I picked it to begin with and I didn't want to be closed-minded​ about it based on one bad worker, plus I wanted them to come back and fix the keyless doorknob (which by the way, I had to wait for them to fix. Something I found disappointing that they didn't address in a more urgent matter since it was their worker's incompetence AND it being my front door) When I called to complain, I made sure to explain that it wasn't the entire job but the job done by this one specific person.

As mentioned, I wanted my front door fixed and I had more things that needed to be done so I scheduled for a second visit. I requested for Gregg again and with him, another worker, Angel came to do the rest of the things I needed. Everything turned out great. They were both efficient, timely, knew what they were doing. I even waited to do this review till after I tested everything they did to make sure everything worked out okay, especially​ the hangar they installed in the garage because I had to put boxes on them and wanted to make sure it could hold the weight. If you are unsure whether you should use their service or not, I would say, just request for Gregg and Angel. Those were the guys that came on the second job schedule and they did a great job for me. I give both of them 5 stars. The 3 stars are​ for the charges I got for two people for 5 hours when it really was mostly Gregg who did the work and for not addressing the keyless front door entry mistake made by the other worker.

Rhonda and Garth are amazing to work with! They are passionate about Kitchen tune-ups, wood reconditioning, cabinet refacing, and custom projects.
Kitchen and bath updates can be done in just one to five days!!
They also offer FREE estimates!
They make living spaces happy!

This was of the most rude, bizarre phone calls I've ever had with a service company. I had some baseboards that had to be taken out and I'm looking for someone to replace them so the match the rest, so I called this guy.

He was very short with me from the moment he picked up the phone, I explained the situation and he asked if it was an insurance job, as in, one that my insurance company was paying for. i said no, and then he immediately replied with Sorry I'm too busy and hung up on me.

I almost never review companies but after he hung up on me I was stunned, and felt compelled to warn others of someone who based solely on my own impression is trying to overcharge my insurance, and when realized it was an out of pocket sort of thing decided it wasn't worth it. Felt very sheisty to me, and I know that insurance jobs as they call them are highly profitable since those companies tend to over quote on repairs. Anyway, make up your own mind but I won't ever make the mistake of calling this guy again.