Best Maintenance Service in Phoenix AZ

I had a front entrance door that was rubbing against the door frame. The craftsman that came out was very friendly and said that he would replace a screw in the top hinge . He first tried a screw that would not go flush against the hinge. He then got two screws from his truck. He then took out another screw from the hinge and replaced two screws . These screws where both different in sizes the longer was close to 2” the other about an inch. It didn’t do much good and he recommended placing another screw into the jam on the latch side . I declined to let him do that. Based on what I observed when he started tightening my screw hinges. He was using a drill and not a screw driver. When I questioned him on this he replied that it would not strip out the screws . After he left I checked the screws he replaced and they are all stripped. They will not tighten at all. The screws had no issues before this and they all would tighten. Now I have stripped out screws and my door is still now adjusted correctly.

In response to the reply from this contractor: The reason there wasn’t a charge is because I had called to have you come out a couple of weeks ago and nobody showed up or called. So when I called the office they told me that the manager had failed to put me on the schedule in the computer. So no it wasn’t a courtesy.

When we spoke yesterday you said you could send Jay back out but on one else due to my vicinity. You also stated there would be a charge . I will be moving forward with a complaint to the BBB and the registrar of contractors . I had a reputable door company come out today and confirmed that the screws to the door hinges have become stripped out due to your service tech that came out yesterday.

Unreal prices, service and quality. I'll never use anyone else

I contacted the Response Crew for a small project and Gregg & Joe arrived as scheduled, were incredibly courteous, professional and completed the work in the amount of time estimated.

They also offered to take away a significant amount of packing and cleaned up the entire work area.

If the level of service and professionalism that Gregg & Joe provided is reflective of the overall service offered by the Response Crew team, I would highly recommend them for future projects.

Their attention to detail and timeliness are a true differentiator.

Dean with Statement is creative and reliable, he is my go to for all remodeling projects and never disappoints!

They are honest, reliable and so hardworking. Did an amazing job. If you are looking for someone trustworthy that does what they day they will. Hire these guys!

Plate # CNW1805 westbound on Northern is driving wreckers as can be!!!!!

Horrible service. Very rude! Probably why he’s a handyman not a real flooring guy. Steer far far away from this handyman