Best Ac Systems in Phoenix AZ

Great job. Our garage looks so sleek and tidy with the wall cabinets that were installed. The price and quality of product was better than we expected.

This review details my early experiences with this company, pre-installation. After getting three estimates; I chose this company due the friendliness and helpfulness of the designer. During the initial visit, there was pressure to sign at that time for an additional discount. With the discount, Closets by Design was my mid range estimate.

They were quite busy and set my install appointment five weeks after the initial visit, estimate and contract signing. During this time I thoroughly prepared for the install. Everything was removed from my closets including clothes/ old racks and the room shackled and painted.

The day before install, I was called by office staff and told the crew would arrive at 8a the next day and it would be an all-day install. The following morning I was called by someone else, “I have bad news, we were not able to the pull the materials together, so we can’t do your install today. The earliest we can do it is Friday and we will have to change other appointments to make that day work. Or, we can do it on Saturday. We have been having trouble getting people to come to work due to the virus.“. I was simply furious for multiple reasons. Primarily, because I have been called the day before and told to expect the crew at 8 AM the next day. Also, I work and arranged my schedule according to the install date and company is coming to spend a few days with me. Now, they will be inconvenienced by workmen, noise, and mess.

So far, it looks like a previous reviewer accurately described customer service at Closets by Designs. The right hand does not know what the left is doing, the rescheduling is at the last minute,,and excuses are lame. At this point, I’m very sorry that I contracted with this company and would recommend to others to not get sucked in by the deal they offer if you sign the day of the estimate. Now, I am not confident that I can get my money back, so I will move forward with trepidation. After the install, I will write another review about its quality.

I would give zero stars if possible. I am very disappointed with Slide-Lok I had my garage floor done 2 years ago using Side-Lok. Two weeks after the floor was replaced, rust started coming from beneath the surface in several places. Prior to their work, I never had rust on the cement floor; therefore it must have been something they did to prep the floor for their product. I suspect this rust came from the rebar, if this is true, they gave no warning and provide no guarantee to cover this. After months of calling and leaving messages they did try to repair the spots and then said there was nothing more they could do. A WARNING TO ANY ONE WITH REBAR IN THEIR CEMENT, IF THERE IS ANY MOISTURE IN THE GROUND IT COULD RUST AND COME TO THE TOP OF YOUR NEW FLOOR.
I was told to get a rug to cover the spots, it is not what I want to do after spending over $2,000.