Best Dovetail Drawer in Phoenix AZ

Review

I do NOT recommend using this company for your cabinet design/installation. It was hands down the worst experience of our entire house remodel.
- The cabinets that arrived did not look like our original renderings that we spent weeks on designing with the sales person
- The cabinet designer did not use any of the measurements taken by shop foreman.
- They started to install the wrong molding
- The corner cabinets were the absolute WORST! This company is completely incompetent when it comes to corner cabinets. The corners never lined up with the molding. We have two corner cabinets that we can’t let our kids use because event with limiters... they will hit the corners of the hood and cause major damage.
- The gaps between the cabinets and the drawers were all asymmetrical.
- Needless to say our cabinets and faces had to be remade SEVERAL times.
- We signed contracts on April 29th. It took them until September 10th to complete the job.
- At one point they said everything was perfectly aligned and good to go. The cabinets were so bad that we couldn’t even open four of the cabinets.
- On all of the top drawers... they made the trim so wide that you couldn’t even fit a handle on them.
- The installer ended up putting a large hole in our wall
- Three different employees said the phrase “this was a learning experience for us”
- The medicine cabinets were all the wrong size
- The touchup person took a package off of my porch and used it as a table to paint the cabinets.
- They added a set of drawers to the master bathroom which would have been fine if they worked. That drawer set literally went over our sink plumbing.
- The lower kitchen cabinets were off by an entire 1/2”. Our counter installers had a heck of a time laying counters because of how unleveled the cabinets were.
- Emailed the main person we worked with, Leonard on several occasions about the issues happening at our house and never once directly addressed our problems.
- After everything was a complete mess we insisted for our project manager to actually come look at our home. At that time we told her that this job had taken way too long and had a hard deadline of 9-11. We were hosting a huge party for our daughter. After that meeting I got an email from her stating that they will begin working on the issues on 9/14!!! Two days AFTER the deadline for my daughter’s party.
- Traci assured us that there would be a discount on cost for all of our troubles. That did not happen. I received a bill for the full amount due. When I asked about the discount for all of the issues... they knocked off $500. That is $500 off of a $30k project.
- The cabinet that was made for the subzero fridge was the wrong size.
- We spent the last year removing every trace of brown from our home. The cabinets are not finished on the bottoms so now there is just a whole lot of brown showing in our grey home.
- The cabinet installers scratched the heck out of our brand new front door.
- Bar glass cabinet was built with two doors instead of one. It sags so bad and caused damage. They didn’t put the large hinge support like the renderings originally showed.
- The refrigerator panels were made incorrectly multiple times
- Upper corner cabinets were originally made 4 inches too short. And they were made the wrong shape/style.
- Display cabinet was made unfinished and too shallow.
- Installed a tiny spice rack drawer instead of a large corner cabinet.
- The cabinet from the sink to the ice maker is off by nearly an inch.
- The banding on the cabinets is inconsistent. It’s literally two different colors and sheens.
- I’ve mentioned to them on several occasions that some of the cabinets they remade have a different color than the original ones.
- There is still a bow in one of the kitchen cabinets.
- After these issues and MANY more... they have the audacity to ask me if they can have someone out to photograph our cabinets.

I ordered custom cabinets for my bathroom and THIS is what I got. I will let you be the judge. Be sure to CLICK on PHOTOS !! They are trying to tell me its normal for the door panels to shrink. My 18 yr old Home Depot cabinets outdo these by a long shot. Absolutely the worst !! I'm still trying to get them to replace them. They are very hard to get ahold of. I have had to drive there to get their attention. They should be ashamed ! I'm so sad..been waiting for a nice bathroom for a long time. Update ....Its been nearly two weeks since original post.Owner Rod, said he would contact us this week and come out to discuss what could be done with these cabinets. My significant other has contacted his VM daily. No calls from Rod or anyone else. Apparently, this needs to go to small claims.

They did great job for our home in Phoenix.

In 2017 I changed the entire look of my kitchen with new fronts and reconfigured drawers, pull-out garbage/recycling, large pot drawers in the island. I selected the paint color and the kitchen is beautiful.

Great cabinets, don't know what's up with these reviews.

Skylar and his father Dale start off as sweet and promising until they have your money. My job is 5 months past deadline and I can’t get a text back for the life of me. They don’t have an ROC on this new company they started but I’ve researched and came across their previous company… and now I see why they tried starting over under a fresh name. If you plan on hiring them, better to just give them your money and save yourself the heartache.