Best Custom Shower in Phoenix AZ

My in-laws needed to remodel their kitchen, we came here, and the staff were so helpful, and we were able to choose the right cabinets.

They were very friendly and helpful.

If you are looking for an honest, competent and attentive company to do your bathroom or kitchen remodel, look no further than Stellar Kitchen and Bath! We recently used Stellar for a complete bathroom remodel, and it was a fabulous experience. I can not emphasize enough how wonderful these folks are! Stellar is a family run company who take great pride in their work. From the moment we walked into the showroom to the last day of the project (which was completed on time) Jeff was amazing. His attention to every detail, helpful hints on how to improve our space and advice on cabinetry and counters was spot on! Jeff kept us in the loop during the entire process, and if I had question… he responded back immediately! I can’t say enough good things about the company. As their name implies… They really are Stellar!

To be fair, the team at Design Lab did get our vision for the kitchen and bath remodel we planned, and their designs did, eventually, work out. HOWEVER, we’d suggest, should you opt for their services, to be very clear about what services they plan to provide and to be certain that they are doing what they promised correctly. In our experience:

1. Design Lab represented themselves as the lead team for our remodel. Without telling us, after we hired the contractor they introduced us to, they signed a contract with the contractor and Design Lab became a subcontractor. This created confusion for all parties throughout the project.
2. We kept the same footprint in the kitchen. Despite this, Design Lab did not measure the existing cabinets correctly. The cabinets they ordered for one wall would not have fit. Fortunately, the contractor identified that issue, but it led to a 2-week delay.
3. There was a gap from design to construction, which was our choice. By the time the project started, the kitchen cabinets we had selected were no longer available. Rather than telling us, Design Lab simply ordered different cabinets they thought we’d like. We didn’t like their choice. This led to a 4+-month delay, during which we had no kitchen.
4. Design Lab often did not order sufficient quantities of materials (like tile, cabinet filler, crown molding, kitchen cabinet knobs). In the deal they made with the contractor, Design Lab apparently maintained control over ordering materials and supplies. This added time and frustration, because projects could not be completed in one visit from the trades brought in by the contractor. All these issues led to completely using the contingency piece of the project budget, even though there was only 1 change order ever made.
5. Design Lab incorrectly ordered the backsplash tile, when they made up for the shortage of the first order. We had 2 different style tiles waiting to be installed, but fortunately this was spotted by the contractor before the tile was to be installed. Design Lab also ordered kitchen knobs that were different from what was in the specs.

All of this made a project the contractor estimated would take 6 weeks ultimately take 8 months!