Best Build Contractor in Phoenix AZ

Cornerstone Cabinets completely modernized our office kitchen! Before they came in we were in the 1980s, now sets the bar completely to 2020 standards. Our remodel is luxuriously updated and is as elegant as I could ever imagine. I had no idea our space had the potential to look so beautiful, but the quality design, workmanship and attention to the smallest details really shows in the completed project. Chris is fantastic to work with, has wonderful insight and vision, he will point you in the right direction from start to finish. I have 100% faith in Cornerstone to do any and all future remodeling needs for me, my business and my family/friends. I HIGHLY recommend them to anyone!!

Review

I do NOT recommend using this company for your cabinet design/installation. It was hands down the worst experience of our entire house remodel.
- The cabinets that arrived did not look like our original renderings that we spent weeks on designing with the sales person
- The cabinet designer did not use any of the measurements taken by shop foreman.
- They started to install the wrong molding
- The corner cabinets were the absolute WORST! This company is completely incompetent when it comes to corner cabinets. The corners never lined up with the molding. We have two corner cabinets that we can’t let our kids use because event with limiters... they will hit the corners of the hood and cause major damage.
- The gaps between the cabinets and the drawers were all asymmetrical.
- Needless to say our cabinets and faces had to be remade SEVERAL times.
- We signed contracts on April 29th. It took them until September 10th to complete the job.
- At one point they said everything was perfectly aligned and good to go. The cabinets were so bad that we couldn’t even open four of the cabinets.
- On all of the top drawers... they made the trim so wide that you couldn’t even fit a handle on them.
- The installer ended up putting a large hole in our wall
- Three different employees said the phrase “this was a learning experience for us”
- The medicine cabinets were all the wrong size
- The touchup person took a package off of my porch and used it as a table to paint the cabinets.
- They added a set of drawers to the master bathroom which would have been fine if they worked. That drawer set literally went over our sink plumbing.
- The lower kitchen cabinets were off by an entire 1/2”. Our counter installers had a heck of a time laying counters because of how unleveled the cabinets were.
- Emailed the main person we worked with, Leonard on several occasions about the issues happening at our house and never once directly addressed our problems.
- After everything was a complete mess we insisted for our project manager to actually come look at our home. At that time we told her that this job had taken way too long and had a hard deadline of 9-11. We were hosting a huge party for our daughter. After that meeting I got an email from her stating that they will begin working on the issues on 9/14!!! Two days AFTER the deadline for my daughter’s party.
- Traci assured us that there would be a discount on cost for all of our troubles. That did not happen. I received a bill for the full amount due. When I asked about the discount for all of the issues... they knocked off $500. That is $500 off of a $30k project.
- The cabinet that was made for the subzero fridge was the wrong size.
- We spent the last year removing every trace of brown from our home. The cabinets are not finished on the bottoms so now there is just a whole lot of brown showing in our grey home.
- The cabinet installers scratched the heck out of our brand new front door.
- Bar glass cabinet was built with two doors instead of one. It sags so bad and caused damage. They didn’t put the large hinge support like the renderings originally showed.
- The refrigerator panels were made incorrectly multiple times
- Upper corner cabinets were originally made 4 inches too short. And they were made the wrong shape/style.
- Display cabinet was made unfinished and too shallow.
- Installed a tiny spice rack drawer instead of a large corner cabinet.
- The cabinet from the sink to the ice maker is off by nearly an inch.
- The banding on the cabinets is inconsistent. It’s literally two different colors and sheens.
- I’ve mentioned to them on several occasions that some of the cabinets they remade have a different color than the original ones.
- There is still a bow in one of the kitchen cabinets.
- After these issues and MANY more... they have the audacity to ask me if they can have someone out to photograph our cabinets.

Sam is great to work with. Professional and experienced.
My kitchen turned out great.

O M G

Just go there. If you're doing and remodel or fix up... GO HERE.

They lack customer service and organization..... Had to ask for help even tho there was five employees standing around looking at computer screens. When I finally did get help they told me to feel free to search the yard and when I find a piece I like, to bring it inside and they will price it for me. So I asked where to look in the yard and they didnt even know where their own stock was located. Took about 15 mins to locate some pieces, luckly Im not color blind or I would of been in a real predicament. Question.....
Why do I need to carry the lumber, by hand, into your office to get a price? Rough cut material isnt too nice on the hands.
Porter does have a nice selection and will compliment them with stock on hand.
Only reason I gave 3 stars is because I found the right piece to finish my commisioned build, my customer is most important to my business. All Porter did well was kindly take my money. Tiddy it up, folks.