Best Tub Installation in Phoenix AZ
I have had pool man for 4 years now and for the most part service has been decent (4 star) but recently I came back from a work trip and noticed that the salt cell pig tail had broken (their part). Having this part break caused my pool to run dry for two or three days. It took them three days to get a tech out to fix it. Once the tech fixed it they said that my pool pump was fried and took zero responsibility. I'm not ingnorant when it comes to pools so having a pump run dry for three days will cause the motor to overheat and short (which is what happened). Their only solution was to have me pay $1900 for a new pump installed. I have called 5 times this week leaving 3 voice mails and still no call back. Incredibly frustrating! I replaced the pump myself and have tried a few more times to get them to come out and do green treatment. Pictures below are the results with no response still...
Update: 7/26, two more calls and no luck. PS if you leave a poor review on their website it doesn't appear. Be weary as this is an extremely shady business practice.
www.poolman.com
Update: 7/26, two more calls and no luck. PS if you leave a poor review on their website it doesn't appear. Be weary as this is an extremely shady business practice.
2939 W Culver St, Phoenix, AZ 85009