Best Pool Remodel in Phoenix AZ

Great service! Excellent at communication! Plus the work they do is amazing! I love the updates I get from them after every visit and what was done to the pool that day!

We have been with Poolman for a very long time. They have a great deal where you get a leased salt system, but when something goes wrong, the follow up takes so long, the customer agents are rude, they do not show up when they say they are going to, and are ill equipped to fix issues or don't know how. We had our monthly price increased $30 per month to balance all of our chemicals due to chemical shortages. Yet, my pool keeps turning green and because it takes them so long to get back to me we have to buy more chemicals and fix the pool ourselves. Then they had a technician come out and fix our timer and assure me this was the issue. $270 and a week later the pool is green again. You can't call and get a hold of anyone directly, they have to call you back. When you ask for a manager to call you back, you never get a call back from a manager, you talk to a rude customer service agent. Sometimes a good deal is too good to be true!