Best Heat Pump Installation in Phoenix AZ

Where to start... My parents have lived at the same house for 15+ years and for some unknown reason our landlord has continued to use this company's services. Over the years we have had several issues with the company and no improvement has ever been seen. there have been many weeks where no one has shown up at all and many more where the work is incomplete. My biggest complaint with this company is their apparent lack of professionalism and terrible customer service. Almost every time we've had an issue with something we'd get a short generic response after sometimes hours on hold saying that they'd get someone out to fix it, while the issue remained unfixed for an additional 2 to 3 weeks. By the way, they have a terrible tendency to leave back gates open, even when you put a laminated sign on the gate reminding them to close it. We have had 4 dogs over the years and every single one of them has gotten out of the backyard because the gate had been left open. if it wasn't for our landlord continuing to throw money at them, we would have cut ties with this company ages ago. I would not recommend this company to anyone. They're lack of quality service is absolutely not acceptable.