Best Moisture Mitigation in Phoenix AZ

This company performed foundation repair work on my residence in 2014 and again in 2021. The work done has largely failed and foundation problems persist. They were paid $50,000 in 2014 and $50,000 in 2021. Prior to purchasing the home, I spoke with Victor Rivera, at the company and asked if all the necessary work had been done and should I expect additional problems. He assured me that everything was competed and that I should expect no further problems. The work came with a warranty and I was assured the house was rock solid. Within a couple of months of purchase I requested a meeting with the company and Victor came out and reviewed a report indicating that the foundation was stable. He just wanted to sell me $31000 of poly for the floor. We were noting issues under the floor and separation of the counter top and wall. He told me these were not serious problems. The problems have continued and have gotten much worse. I have asked for records of all the work done and only yesterday received them the 2021 records after a month. I still do not have the 2014 records.
It took 2 months of phone calls to the company before I met with a representative, Cam Altree, the only employee with integrity. He listened and took my concerns seriously. He checked back to see if I was satisfied and when I told him that I was not, he kept trying to help. Tom Cox is the guy that was assigned to my concerns. He takes days to answer texts and is impossible to get on the phone. He has confused me with other clients and even thinks I am Someone named Terry (I am Barbara). He tells me that info will be coming in a few days...but it does not. Cam got me the records for the 2021 work...again the guy with integrity.
We paid $490,000 for this house and never would have bought it if we had known that the Arizona Foundation Solutions Warranty is a Sham. Does Bob Brown even exist? I don't know, I asked to have him call and nothing yet. They obviously do not care about past customers, unless they think they can get more money. I would not give this unscrupulous company another nickle.

They took the time to understand my needs and preferences and provided several options to choose from. They were patient and attentive, answering all of my questions and addressing any concerns I had.

very professional

I would love to give this company 5 stars as they helped me in a time of need the same day I called them. They coated six showers in Epoxy. They did of course charge me for the rush service.

Why 1 star? The epoxy shower coating started pealing off the wall two days after installation. Here is where the story begins.

I called the owner a few days after we noticed the epoxy was already coming off. It took about 5 phone calls to reach him and he DID eventually come out and look at the problem. It took another two weeks to reach him again. He acknowledged we were still waiting on him to fix the epoxy. Two more weeks go by in which I called him and had co-workers call him (about 12 calls in total). We eventually got a call back from his associate who scheduled us on a Monday and Tuesday. The re-work required us to close our store completely. I was of course not happy about this, but did indeed stop taking reservations for these two days in order to get the work done.... can you guess what happens next?

Monday comes around and the company doesn't show up. We call the Owner of the company who says his guys will be there at 5pm... merely 7 hours past the scheduled time.... 5pm rolls around and no one shows up. We wait around for another 2 hours and no one.

Long story short this company never showed up and we are forced to hire another company to fix the poor workmanship of the first company. On top of that we are out two days worth of appointments..... STAY CLEAR!!!