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Arizona Foundation Solutions LLC Concrete Contractor
Do not, do not use this company. They are negligent, unprofessional, and unethical. They came to my home in October to repair the foundation in a few areas. While they were working, the servicemen cut the irrigation timer line. The outer coating is gray, but the inner wires all have brightly colored plastic coatings. It is very easy to see the damaged line. The techs covered up the damaged area, didn’t say a word to me, and left. Later that day when I turned the sprinkler system back on, nothing happened. After looking around I realized that they had likely caused damage. I called the company and explained what was happening. My salesman Bryan emailed the next day and said that they were aware of the problem and that I would be taken care of. The winter lawn was only a couple of weeks old and would not survive without the sprinkler system being repair. I was able to get a tech out who very quickly found and fixed the problem.
The next week, no one called or followed up. When I called and repeated the story, there was no indication that things were being taken care of. I spoke with my salesman Bryan and expressed my frustration. A bit more time passed and then I was contacted by Tom, the Operations Manager. He told me that he would be taking care of me from now on. After some back and forth (and more waiting), Tome told me that he was authorized to give me $100 for my trouble. By now I am angry. I have been given the run around and offered about half of the $193 repair bill. Not to mention that I had to get the lawn reseeded and spend several weeks running the sprinkler many times a day because of the interruption.
I told Tom that I expected Arizona Foundation Solutions to stand behind their work and take responsibility for the damage that their servicemen had caused and covered up. That is outright negligence. That is the last I heard from anyone at Arizona Foundation Solutions. I have filed an ROC complaint and might someday receive the money that this company owes me. I hope that you will pick a different vendor for your foundation needs and save yourself the aggravation.
www.foundationrepairsaz.com
3841 E Superior Ave, Phoenix, AZ 85040
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