Best Re Building in Phoenix AZ

Eric and his gang were awesome. They did great work, cleaned up and left everything like they found it, were on time, communicated well, good value, etc. plus, they just love what they do and that’s hard to find these days and appreciated when you do find it. Will be referring him to anybody I know that needs concrete, pavers, turf or pergola work done.

We have used Universal Decking & Waterfalls for 20 years. They added to our patio and put a coating on it 20 years ago, and have kept it up for us since that time. Mario Maldonado, owner, is very dependable and has been a pleasure to work with all of these years.

Great people on time!

This is a great company

Absolutely horrible company. Would not recommend them to anyone.

I e-mailed this company for an estimate on a driveway extension. The owner (or representative?), Edwin, responded, and we set up a time for him to come to our house to provide an estimate. He cancelled the appointment 1 hour before he was due to arrive on the first day, then no-showed on the following day. I rearranged my schedule twice for him, only to be stood up both times. Shoddy customer service.

Great place

I just called Five Star to request a quote for some work. A guy answered the phone and I said “hi, how are you today?” He said “who’s calling”...I gave my name and he promptly hung up on me! I believe he thought I was a solicitor because I asked how he was before staying what I was calling for! What the heck??

Inept is the best description of this paving job in Trilogy at Verde River. Simple paving job of 2 to 3 miles and screwed up. Job well over expected time of completion and almost no communication with homeowners in a timely fashion. Project manager Brian Thompson a failure at best. I hope that this project is the exception rather than the rule.