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Best Residential And Commercial Air Conditioning Service in Phoenix AZ

Marcel Painting Painter
I hired the company to paint the exterior of my house. I was given a proposal that detailed the work that would be done and the price. I was separately told via email with the representative that gave me the quote that the job would take 3 days. One painter arrived on the agreed upon day to start work and finished the entire project in one day. When I walked through the property the following day it was extremely sloppy. After reaching out to the company, the painter returned to walk through the property with me. He returned later that week to fix issues. When I walked through the property after his attempt to fix the issues I found most of the issues not corrected and several things actually made worse. I took 70 photos of the property highlighting the issues I had which included paint on the sidewalk, overspray, drips on light fixtures and furniture, uneven coverage, etc. I contacted the company again and shared pictures with the owner. His emailed response was “OMG” and he sent a subcontractor out to the property to fix the work. After two days of work and 2 additional walkthroughs, there are still clear issues with the quality of the job. I took an additional 77 photos showing the issues. I was not followed up with after the subcontractor left for two weeks. When I finally did get follow up, I was no longer interested in having the company out for a third attempt at corrections and I had already proceeded to make many corrections myself. Absolutely horrific experience that is now being escalated with formal complaint to the BBB.
www.marcelpainting.com
537 S 48th St #103, Tempe, AZ 85281
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