Best Wood Floor Refinishing in Phoenix AZ

At first the gentleman helping was very attentive but it would have been nice to give us some space while we were looking instead of hovering. He did let us take a sample to a possible home that we were looking at which was nice. When I dropped off the samples no one was directly at the front desk so I dropped them off and walked to my car. A very tall gentleman stopped me from backing out and aggressively asked what my last name was, who was helping me and if anything worked. It was very intrusive and borderline scary as a single female. I understand that the sales people are payed off commission and he made it very clear to me, but they need to work on respecting guests personal space and having a nice demeanor when talking to them.

Very professional, prompt, and focused on doing quality work. They were very clean, and paid careful attention to make sure the surrounding areas were covered. They made the entire tiling experience easy and stress free!

I love my new hardwood floors! I'm so happy with our experience and will recommend Matt to all of my friends.

We used urban customs for tile flooring installation 4 years ago in two of our spare bedrooms and contacted them again when we had a water leak and had to get the rest of the flooring in our house replaced. Rachel was a pleasure to work with and remembered us and what our tile looked like from 2018! She also gave us some great advice regarding our kitchen remodel as well. Would highly recommend this company, our flooring looks amazing!

Mark came out and gave me a very competitive quote. I agreed and we got started. His installer, Daniel, came out and installed the hardwood flooring. He did a very professional and clean job; even working on Sunday to finish the job for me. Daniel made it a priority to come out and do some touch ups after the job was finished. This company has gone above and beyond for me and I will recommend them to everyone! Thanks Guys!

The best.

The best experience I've ever had with a local company. Installed beautiful new engineered hardwood floors throughout the house, tile and even cabinets! My wife and I couldn't be happier. Thank you Marin and the rest of the crew from European Design Flooring.

My experience with MicMar wasn't as good. Started to plan my floor project and demo with them a few months ago. Spent a lot of time and many trips to their office for picking up samples to get the exact floor that we wanted and finally a few months later we were ready to get started. In the meantime we went thru 2 floor estimators (the first one was let go and the 2nd one left the company for medical reasons) and the 3rd estimator was about to cash in on all the hard work that was done by the previous estimator until I was told that he will do me a favor and honor the price that I was giving on the floor a few months ago because the material prices went up since. So just to be clear with his statement I specifically asked him on what he is referring to. Labor prices? Internal material prices? Manufacturer prices? His response was that they are charging me less for labor and the manufacturer increased the prices on the floors we picked out. The only thing he was not aware of is that I spoke directly to the manufacturer prior and specifically asked the regional representative if they increased any pricing on this specific flooring that we picked. His answer was no. When confronting the situation and flat out calling the estimator out on his lie in a chain of emails and I also had the owner Mike copied on the email. I got an answer from the owner right away to apologize for the misunderstanding and asked me how he can help. When I replied and asked him not to insult me with a misunderstanding statement since everything is in black and white on the email chain and challenge him to explain what I misunderstood. He went silent and received an email days later from another person that work there that she is trying to explain that their buying power is not as much and they're a small shop. According to the regional representative they did not increase any prices so I'm not sure where that is coming from.
Bottom line is if you want to get your floors or any demolition done by an honest company that don't lie to try to make a sale look elsewhere. I will NOT recommend them to any of my friends and family and I hope you do the same.
I do understand that they do have to make a profit but try to be honest and don't lie to your customers that are spending a lot of money. Also if they just admit to the lie since everything was documented in an email chain maybe I would have gave them another chance.

Great place , with great knowledgeable people

Daniel is one of the best contractors I've ever had to work with. After doing some research on hiring a qualified person, I stumbled upon Daniel. He was highly recommended by one of my clients. The price was unbeatable and the quality of the work was extraordinary. He did a full remodel of my house, from wood floors, built in showers, to cabinets, quarts countertops and painting. Greatly recommend his services! Hard to find such a honest professional.

They have done many jobs over the years for me and my family! They are awesome to work with!!

Tony and his team did our first floor tile and we are so impressed! Working with him was great, he was easy to communicate with, quick response to any questions we had. He took extra care to protect kitchen island and cabinets. We are so happy with our new floor and would highly recommend Footprints Floors. Thanks Tony!

My wife and I were stuck without a kitchen floor after a pipe burst under our sink. The folks at Arizona Hardwood were great throughout the whole process of getting our kitchen back together. They helped us pick out a great wood floor that didn't bust our wallet. They assisted with the insurance quote, worked with our schedules, and coordinated work seamlessly with all the other contractors. They always showed up on time, and best of all, they did excellent work. Our new floor looks great!

Highly recommended.

They installed laminate flooring throughout the house. Did an excellent job, showed up when they promised they would, and cleaned up after the work. Everybody was courteous and pleasant to deal with. Great company.

Had different typed, which a lot of them don't.