Best Water Restoration in Phoenix AZ

Not as good of a selection as I was hoping for in the store. The person helping me was nice enough but I had to go somewhere else to find what I was looking for.

Very professional, prompt, and focused on doing quality work. They were very clean, and paid careful attention to make sure the surrounding areas were covered. They made the entire tiling experience easy and stress free!

We needed help with our shower as our previous contractor hadn't listened to what we wanted, and never finished.  Alan came out for the estimate, advised exactly what was needed and provided an estimate that evening.  Once we advised that we wanted to proceed, he was able to get us on his schedule within a reasonable time.  From demo thru to the finished shower, Alan's timing was exactly as he said it would be.  He checked in with my husband to be sure that he was doing exactly what we wanted.  When he was finished we had the shower of our dreams.  He is personable and takes pride in his work.  We will definitely use him again and highly recommend him to anyone needing flooring!

Their work is fantastic and their business ethics are impeccable! We LOVE our new flooring: both the bamboo wood flooring in most of the house and the carpet in the bedrooms. They'll be doing our kitchen remodel next. Great people to work with, can't say enough wonderful things about them!

This business is one of the nicest to work with. They are super people.

We have used Hernan’s Custom Tile and Stone several times in the past 6 years. We have had tile flooring installed as well as counter-to-ceiling kitchen backsplash, bathroom tile repair, and a floor-to-ceiling layered stone living room wall. All projects are beautifully done. Hernan and his crew are professional, friendly, and pay a great deal of attention to quality detail work. We always call Hernan for our tile and stonework needs.

We had our floors done when we first moved in and they looked great. The issue is when your floor settles and there are chips/cracks. I have had an awful time trying to get any response or an appointment even to fix my floors. It looks horrible with a chip right in the hallway and we are trying to sell our home. The customer service is very poor. I am still waiting with no actions after several weeks. I would not recommend them at this time. It is unfortunate as they have a nice product.