Best Vinyl Base in Phoenix AZ

Short version: this company is amazing and will go the extra mile to make you happy and be sure the job is done right. They took care of us every step of the way no matter what the issue was. I will always recommend this company and will use them for any and all flooring jobs as long as they are an option for me.

Long and more detailed version:
This was the first time my wife and I had flooring installed. We were unfamiliar with the process and really didn't know what questions to ask. I have to tell the truth to make my true satisfaction evident.
When we began we worked with a good salesman who answered all of our questions and was helpful with options for our flooring and carpet.
We had a pretty big window before we were moving into the new home so we were flexible with dates. Fast forward to Atomic installing the flooring 5 days early and finishing before they were even scheduled to start. I was very happy with the speed and also the quality of their work. No demo was required and we laid the LVP over our tile. This helped with the speed of the job.
Baseboards. Note to anyone who hasn't had flooring installed, base boards are a part of the LVP job but not always a part of the carpet install.
In our case we waited a few additional days for the carpet job to start, but still well within when it would have been originally completed. When it was time to start though the carpet we originally picked out was not available. I'm familiar with the shipping delay/inventory outage environment so we knew we had to pick a new color to move forward. Atomic had our original salesman out to our home to compare to our flooring color the next day. We chose a color in stock and our install job started a couple days later. It was completed on schedule.
Here is where Atomic's amazing customer service comes through and will keep me as a customer forever.
As previously mentioned baseboards are not included with carpet installs. So we were a little disappointed, at the time, with the variance of baseboard height from the bathroom to the living room. We found out to save cost baseboards were not included in our quote/job.
We wanted them done and assumed they would be. The whole time, unknown to me early on, I had been communicating directly with the owner. Not a representative, not a call center, not another associate, the owner. Being that available all the time says a lot to me about how they feel about their business as well as how they do business.
Adam sensed our frustrations, and they were shared, and took care of us. He went the extra mile to immediately order baseboards for our home and schedule a crew to install them. There was a deadline as we were nearing our move in date and on the day our movers were completing our move, Atomic's crew was completing our baseboards. So everything was done on time when only a few days later we weren't going to have them.

I really cannot say enough about the lengths Adam went through to make us happy and I can't begin to imagine what our experience would have been if we were working with someone else on this job. Atomic does great work with great care and quality. If there is an issue, they will make it right. And that's who you want working on your home when something goes wrong, because inevitably, as we learned, something will.

This experience made me a customer for life and I will continue to tell everyone I know about the next level service Atomic delivers. Thank you for everything and we love our new home more than ever.

The best possible experience. Outstanding customer service. Truly honest and caring owner. Great pricing and always on time for delivery or appointment.. Highly recommended. You won't find a better place to shop...

It pains me to leave a less than stellar review, but unfortunately the work performed by Heath @ Urban Customs will require us hire another company to finish the job he finished. We hired Urban Customs to resurface and patch our existing bamboo floors, but in the end the result of their work was subpar. After they completed their work we were left with the following issues:

- a floor with gaps between the planks
- floating planks that are noisy. In spots you an actually watch the plank move/ give way with any amount of pressure. This movement has caused further damage to adjacent planks, causing those to split and crack. *Our floors were not creaky prior to this project*
- tubes of filler (that were mismatched to our flooring) and we didn't know how to use. We were told we could use it to fill any major gaps.

These issues and others were brought up multiple times to both Heath and Rachel. Instead of addressing and fixing the issues we were met with a list of reasons and excuses as to why they would not or could not fix and finish our floors. We were also told how their work and the end result was completely acceptable.

As small business owners we wanted to support a fellow small business, but when it comes to flooring I would not recommend this company to anyone. They lack attention to detail and leave projects unfinished.

Well educated and professional.

Vinny is great- he made my wood floors look like new! Such great customer service too!

Excellent service from start to finish. Competitive pricing without diminishing product quality. Install went smoothly, the preparation before the demo minimized cleanup after. Great company I will contract with them again. Thanks JC & team!

Great company they done our wood floors which are very beautiful and great quality. I would definitely use this company again because of their professionalism. Also very clean and on time . Great job Classic Wood Floors

They have done many jobs over the years for me and my family! They are awesome to work with!!

Tony and his team did our first floor tile and we are so impressed! Working with him was great, he was easy to communicate with, quick response to any questions we had. He took extra care to protect kitchen island and cabinets. We are so happy with our new floor and would highly recommend Footprints Floors. Thanks Tony!

Great process from start to finish. Nick initially answered all my questions and made it simple to scheduled in a timely manner. Maryanne & her crew showed up right on time (if not a few minutes early) and began the process. It was indeed what they claimed. Dustless! My contractor kept coming back in expecting to walk into a cloud of dust but that never happened. About 1000 sq ft of tile was removed & hauled away and the floors left in perfect condition...just waiting for new tile to be laid. Thank you for making this part of our renovation so easy. I would definitely recommend this process & company to anyone needing tile removed. We will certainly have them back in when we begin the renovations in the Master bathroom.

Very happy with the quality of my residential flooring. The crew that installed it was very professional and courteous, which was a great help to me. I will definitely use this company again!

I am a repeat customer, bought my floors here a couple of years ago. Back again for a spec home. They always sorts me out with the high-end stuff. Pricey but the sort of homes we do call for it and Ive always had ppl at open houses ask me where the floors are from so they Sell!

Home Solutionz recently worked with us on replacing our existing carpet in our master bedroom. We worked with the staff, who was extremely friendly, patient, knowledgeable, and helpful in the selection process. Moreover, the ordering process was very quick and efficient and the installation was highly professional. We couldn't be happier with the service we received and the carpet we enjoy every day. Thank you Home Solutionz!

Works for Pulte Homes. Improperly installed tile that is buckling. Scheduled repairs for February, months ago. ILG does not try to order the tile until the week before the repairs are scheduled. Tells Pulte the tile is now discontinued and cancels the repairs. Now they will supposedly let us choose from products with a similar lifetime, but won't have choices available until the week they were supposed to be repairing the floor. Poor quality and poor service.