Best Vinyl Laminate Floor in Phoenix AZ

Chaos. Horrifying Communication. Not worth it.

We hired this company for a small townhome Reno: floors, bathrooms. They quoted us one of the cheaper prices from about 8 other bids- I would’ve paid more knowing what I know now, and what we’ve been through.

Chaos started right away with not starting on the promised date, pushing it back 3 weeks, then 5. The people that work at Atomic that we were trying to communicate with on this simple project kept changing! Everyone saying they would be our point person, and they would never follow through! Finally got in touch with the owner, promised us he would make it right, promised us he wouldn’t charge us for anything outside the quote, never ended up following through on anything- and he himself was a challenge! He is super confrontational, even talking poorly about his workers, managers and admin staff, blaming them for all the miscommunication. Pure insanity. When they did start, there were days they didn’t show up, missed the finish date, even installed the wrong tile on the shower floors! The attitude was like “well I didn’t know”- I again asked for them to make it right somehow and pretend like our money meant something- the owner kept saying “stop trying to profit off of chaos” (???) and “we’ll we are not Home Depot” (we aren’t either). The company that they hire to do the actual work, Hector and his crew, we’re cool when they did show up, but they never had any idea what was going on either.

We are in escrow with another property and we did not hire them for the Reno on that project. I do not recommend this company at all. IF YOU DO HIRE THEM- GET EVERYTHING IN WRITING FROM THE START! We were green, and trusted what all the folks from Atomic were saying, which was very different every time we spoke. The owner denied what he had promised. It was insane. We even contacted a lawyer because it was so bananas what was going on. Greatest part was paying the bill and being rid of these people, the chaos, stress and bad energy- and sadly, not the Reno :(

Carla is a wonder. Highly knowlegeable and full of energy. And supremely patient.
The showroom is highly stocked with tile and flooring samples, and what they don't have they can get readily.

Just had a great experience with ABS. The carpet looks beautiful. Great selection, good quality, fair prices superior service. They took great care to come to my house, and guide me to the right products for my situation. They delivered what they promised when they promised in a clean and efficient fashion. Fantastic installer . Highly recommend ABS!

Dust free grinding, repair, leveling and reinstall.... There's no competitor that comes close.

The Flooring Professionals deserve their name. Expertise mixed with incredible customer service and the experience to problem solve gave us great results. Would HIGHLY recommend them over any /all other dustfree companies. Details matter. Prep work is key. Rob's leveling service was superior to the competitors. We couldn't wait for the installation portion of the hardwood. We've received such better service than the other companies that we had to rave about them now.

One of the better experiences I had when finding remodeling contractors. John was very involved and remarkable commitment to quality service. The rustic floor that I was aiming for, John knocked out of the park. The investment was worth it and makes my whole interior have that high-end feel/look.

I used Alan’s Flooring to install slate tile flooring and engineered wood in my home, and to replace baseboards. I’m glad I did. Alan is very responsive and meticulous in his work. It all came out looking beautifully. He offered the best value of any of the other contractors who bid on the job. If I had any constructive feedback it would be that the cleanup seemed a bit rushed and could have been a little more thorough. However I would use Alan again and have recommended him to other people.

Scott and his installers did an amazing job with our bathroom remodel and tile flooring. They were very polite , on time and cleaned up after the job was complete! Would totally recommend Scott and his crew of experienced installers for any remodeling jobs.

I love my new hardwood floors! I'm so happy with our experience and will recommend Matt to all of my friends.

A very shocking update to my prior post.... I discovered just hours ago that Urban Customs has decided to STEAL my original deposit of several thousand dollars. Yes... STEAL. Keep in mind, no actual flooring was installed as detailed in my main review, due to Heath changing his mind about refinishing my hardwood floors spontaneously. Apparently he does not want other customers to read my in-depth review of what happened, and Heath is holding my deposit money for RANSOM (which he previously promised to return). He has stated that he will only return it if I take down the truthful, albeit quite negative, reviews I have posted AND sign some mystery document, which is very very suspicious and shady.

While I am not in a position to lose thousands of dollars, it is more important to make this valuable information available to others in the greater Phoenix area so they can avoid having to deal with this absolutely criminal behavior that Heath and Rachel at Urban Customs engage in. I want everyone to be aware that this is the type of business they run, and any cent you may decide to pay them, you may never see again, nor will you necessarily get the services you think you are paying for.

I will be taking them to small claims court following this unbelievable experience, as well as other protective measures to ensure they cannot continue to cheat, threaten, and rip off others.

Well educated and professional.

Vinny is the best in the valley for hardwood floor refinishing. I had other companies come bid the job and could tell they only cared about my money. Vinny gave me advice, suggestions and really made me feel like he cared about my floor like it was his own. The end result is gorgeous and we couldn't be happier. Don't use anyone else.

(Translated by Google) Very grateful for the service and the very professional flooring team gave me a friendly and fast service I loved my folder in the closet, I really recommend them 100%, thank you flooring team!

(Original)
Muy agradecida con el servicio y el equipo de flooring team muy profesionales me dieron un servicio amable y Rápido me encantó mi carpeta en el closet, de verdad los recomiendo al 100, Gracias flooring team!

As a contractor I found Home Solutionz - Phoenix to have comparatively better pricing for the materials I was looking for above the competition. They did offer a trade discount so perhaps thats what contributed greatly to my moving forwards. Love the service, Job well done!

A great company. Very professional and I would highly recommend them to family and friends or anybody looking for a new floor installation.