Best Tile And Stone in Phoenix AZ

I just dropped off two pallets of flooring, they opened their dock early for me, the people were passionate about the jobs they provide to their community, the “boss man” came out and made sure I was being taken care of and not having to wait to unload, employees were fast, efficient, polite, well groomed, skilled, and gave myself and my co-driver 2 bottles of cold water each when they realized we were from out of town and were just winging it in the desert lol.

Kinda makes me wish I lived nearby just so I could patronize such an awesome business.

Professional, answered all my questions and did great work. Will use again.

Had entire house 1300 sqft old tile removed and wood grain tile installed and it looks amazing!

Carman the owner is awsome and has been extremely patient with my wife and I. Great priced and quality workmanship. I highly recommend them.

I highly recommend European Design Flooring. If I could give them a ten I would! Installed luxury Vinyl flooring in three bedrooms, took less than two days. The crew never stopped working except for lunch. Very professional, did outstanding job. Cleaned up and treated me and my house with respect.

Great experience from visiting the store and installation. This is a family owned business and it’s very obvious they really care about the customer. We need to be supporting our family owned businesses. I am very very satisfied.

And I must add the floors are beautiful!

The folks at Home Solutionz - Phoenix were caring, professional, and enjoyable to work with - both in-store and on the job site, at our home. They helped us find more eco-friendly materials, going over options and pulling samples from storage. They have an appreciation for the art and craft of flooring and took the time to explain nuanced differences in the materials. They worked with us to make adjustments so we could stay within our budget. Their work crew was super helpful, friendly and diligent.Home Solutionz - Phoenix

My experience with MicMar wasn't as good. Started to plan my floor project and demo with them a few months ago. Spent a lot of time and many trips to their office for picking up samples to get the exact floor that we wanted and finally a few months later we were ready to get started. In the meantime we went thru 2 floor estimators (the first one was let go and the 2nd one left the company for medical reasons) and the 3rd estimator was about to cash in on all the hard work that was done by the previous estimator until I was told that he will do me a favor and honor the price that I was giving on the floor a few months ago because the material prices went up since. So just to be clear with his statement I specifically asked him on what he is referring to. Labor prices? Internal material prices? Manufacturer prices? His response was that they are charging me less for labor and the manufacturer increased the prices on the floors we picked out. The only thing he was not aware of is that I spoke directly to the manufacturer prior and specifically asked the regional representative if they increased any pricing on this specific flooring that we picked. His answer was no. When confronting the situation and flat out calling the estimator out on his lie in a chain of emails and I also had the owner Mike copied on the email. I got an answer from the owner right away to apologize for the misunderstanding and asked me how he can help. When I replied and asked him not to insult me with a misunderstanding statement since everything is in black and white on the email chain and challenge him to explain what I misunderstood. He went silent and received an email days later from another person that work there that she is trying to explain that their buying power is not as much and they're a small shop. According to the regional representative they did not increase any prices so I'm not sure where that is coming from.
Bottom line is if you want to get your floors or any demolition done by an honest company that don't lie to try to make a sale look elsewhere. I will NOT recommend them to any of my friends and family and I hope you do the same.
I do understand that they do have to make a profit but try to be honest and don't lie to your customers that are spending a lot of money. Also if they just admit to the lie since everything was documented in an email chain maybe I would have gave them another chance.

I would highly recommend this floor installation company to anyone who is looking for high-quality flooring installation services.

Our experience with Custom Floor Covering was a disaster and required legal involvement. First the quality of the workmanship on the hardwood floor installation was defective, and although they ultimately admitted their mistakes and remedied most of it, the time, aggravation, mess, and disruption that resulted took a heavy toll on us. It required taking it up and reinstalling it. We have multiple residential and commercial properties, and to have this get to this level is something we are not used to. Additional damage to adjacent ceramic tiles occurred, and the experience to that point was hostile and difficult, and we were uncomfortable and mistrustful by then, so letting them repair the damaged ceramic tiles was not possible.

Despite attempts to pay the majority of what we owed them, they fought us on deducting the cost of the repair for the damaged tiles. A civil lawsuit resulted, and unfortunately this was during COVID, and our reasonable attempts to reach a settlement with mediation were refused by Custom Floor Covering, Inc, and it proceeded to a virtual trial. This was a mandated virtual trial limited to only one hour, handled by a Justice of the Peace who had never passed the bar exam, and was dominated by mistruths stated by the owner and employees of Custom Floor Covering. I had only a few remaining minutes of that hour to even make a stab at getting to the truth. Unfortunately, the truth never could be shown, then another 70 days went by before a “judgement” was rendered, and it was full of factual mistakes, demonstrating a lack of understanding by this “judge”. We then filed a motion of reconsideration, basically just asking her to show us her calculations and get the numbers in her math accurate. This request for reconsideration was denied with a one-word response, “DENIED”. There were enough mistakes in the handling of the case at the judicial level that we certainly had grounds to appeal it, but again there is a risk and additional expense and time involved, and at a point, we decided to just cut our losses and give up. Normally not my preference, but we were sick of it.

Custom Floor Covering, Inc, their owner, and their employees will deny all this and blame us for being too particular after they went out of their way to agree to what were just our unreasonable personal preferences, and they will deny what occurred was damage and improper installation whatsoever. That is what they stated at the trial and wrongly it was accepted. Sadly, justice is not always done at any trial, and there is always that risk when you go to trial, but we felt badly violated and assumed a reasonable approach, photos demonstrating the damage, would all logically be understood and make sense. It wasn’t, so I bring this up so that anyone considering flooring of any kind will not have to suffer the same experience we did. There are so many reputable companies out there who put the customer first and make their best effort to please you. Mistakes can happen, and we don’t expect perfection on the first attempt, but we do expect people to be responsible when they make a mistake and take the necessary steps to resolve it. We expect them to be honest, truthful, and not lie. This was everything but that, it can be much better, and I urge anyone to avoid Custom Floor Covering, Inc. and all the misery they caused us.

I have photos, videos, and abundant documentation to fully support everything I have said here, and I will be happy to share them with anyone to prevent experiencing this unpleasantness.

Tony and his team did our first floor tile and we are so impressed! Working with him was great, he was easy to communicate with, quick response to any questions we had. He took extra care to protect kitchen island and cabinets. We are so happy with our new floor and would highly recommend Footprints Floors. Thanks Tony!

They installed laminate flooring throughout the house. Did an excellent job, showed up when they promised they would, and cleaned up after the work. Everybody was courteous and pleasant to deal with. Great company.

Outstanding service in all aspects.

Very happy with the work done by these guys! Chris was very helpful with a quick quote and setting up an appointment with Alex to put in pit kitchen backsplash. The quote is as competitive and fair compared to the work required. Alex was professional, attentive, and very skillful when placing our tiles. Would highly recommend and will return for future tile and flooring jobs.

We are so happy with our new flooring. Sammy helped us choose the right flooring for us, which was invaluable. Chris and his team worked so hard and diligently to install this beautiful flooring. Everything is GREAT!

Can't say enough about the helpful people at AAA Hardwood Floor. Their excellent advice helps make the best decisions.

Very happy with the service from beginning to end. Very professional and would highly recommend there services for a kitchen remodel