Best Tile Floors in Phoenix AZ

We had our tile done by AZ Floors and had major problems with the installation.

We had to beg Robert to fix it. They fought us every step of the way and still only fixed a fraction of the dozens of hollow-spot tiles, despite Robert’s promise to “make it right”. He personally guaranteed we would never have any cracks and offered a “lifetime warranty”.

I called recently to ask them to repair a broken tile and was informed that there's no such thing as a lifetime warranty and was denied help.

Cool thanks.

I can’t speak for other customers, but our experience has been a nightmare.

Just had a great experience with ABS. The carpet looks beautiful. Great selection, good quality, fair prices superior service. They took great care to come to my house, and guide me to the right products for my situation. They delivered what they promised when they promised in a clean and efficient fashion. Fantastic installer . Highly recommend ABS!

Rob and his crew are amazing! We had our tile removed today and it's exactly as stated: left cleaner than when they found it! The quote was easy to understand and fair. Communication was excellent. While the work was being done, we were alerted to a few issues. Best part - they offered solutions! I knew we'd have problems but having some options really helped relieve stress! After the tile was gone and floors were being cleaned up, they were even cleaning things that were not affected by the work being done - thresholds, light fixtures, etc. Really went above and beyond! We highly recommend Rob and his group at Flooring Professionals!

Very happy how the wood was laid and installed. Everything came out flawless and makes the home flow with good energy.

Amazing flooring contractor in Phoenix!

I love my new hardwood floors! I'm so happy with our experience and will recommend Matt to all of my friends.

Rachel was terrific to work with. She understood what I needed and provided the best plan for cabinets. In addition, she looked for sales in Waypoint cabinets and passed on the savings to us. Then when she had the old cabinets removed, she donated them to a charity and gave us the receipt for our taxes. Few contractors do these services. She and Heath also stand by their product and do small tweaking (no large issues).

Royal Wood Flooring exceeded all expectations. I had a very tough job I needed done in my home. 2 crews came in prior to Royal wood Flooring. The 1st one quit and the 2nd one wanted to raise the price once they realized how difficult it was. That didn't matter to Vinny from Royal Wood Flooring. I was shocked at how he came in with such professional confidence. Everything he said would happen happened. They did the job in 1 day and I could not have asked for better quality. If you are looking for a company that will listen and take care of you, Royal Wood Flooring is the one! ?

The very best!!! Timely, polite, wonderful service. I can't recommend them enough, our stairs look amazing!

Quick, reliable and clean crew. They take care of you and help with the entire process. Marin and his team are some of the best I've had work in my house.

From start to finish Floor Source has been awesome. Cy was very informative and helpful, Danielle was always so nice and professional, very accommodating when we had to reschedule. The installers were ontime, worked so hard, and did a wonderful job, even moved and put back furniture. Just overall experience was great ? Love our new carpet!

They were willing to guide me through all aspects of the install process. The crew is trustworthy and I did leave them alone a couple of days. Highly Recommend.

My experience with MicMar wasn't as good. Started to plan my floor project and demo with them a few months ago. Spent a lot of time and many trips to their office for picking up samples to get the exact floor that we wanted and finally a few months later we were ready to get started. In the meantime we went thru 2 floor estimators (the first one was let go and the 2nd one left the company for medical reasons) and the 3rd estimator was about to cash in on all the hard work that was done by the previous estimator until I was told that he will do me a favor and honor the price that I was giving on the floor a few months ago because the material prices went up since. So just to be clear with his statement I specifically asked him on what he is referring to. Labor prices? Internal material prices? Manufacturer prices? His response was that they are charging me less for labor and the manufacturer increased the prices on the floors we picked out. The only thing he was not aware of is that I spoke directly to the manufacturer prior and specifically asked the regional representative if they increased any pricing on this specific flooring that we picked. His answer was no. When confronting the situation and flat out calling the estimator out on his lie in a chain of emails and I also had the owner Mike copied on the email. I got an answer from the owner right away to apologize for the misunderstanding and asked me how he can help. When I replied and asked him not to insult me with a misunderstanding statement since everything is in black and white on the email chain and challenge him to explain what I misunderstood. He went silent and received an email days later from another person that work there that she is trying to explain that their buying power is not as much and they're a small shop. According to the regional representative they did not increase any prices so I'm not sure where that is coming from.
Bottom line is if you want to get your floors or any demolition done by an honest company that don't lie to try to make a sale look elsewhere. I will NOT recommend them to any of my friends and family and I hope you do the same.
I do understand that they do have to make a profit but try to be honest and don't lie to your customers that are spending a lot of money. Also if they just admit to the lie since everything was documented in an email chain maybe I would have gave them another chance.

Had different typed, which a lot of them don't.