Best Tile Flooring Replacement in Phoenix AZ

From start to finish the experience was amazing! This is the second time I have used John the salesman and Adam the project manager/owner. They always have landed in my budget and provided amazing service throughout project. Ruben and his crew were awesome, they were friendly, kept me informed, and even looked out for me when they thought something didn’t look good and offered solutions. They are experts and artist. They even had no issue coming back and touching up things. In their mind the job isn’t over until the customer does.

Helpful and very attentive.

I just dropped off two pallets of flooring, they opened their dock early for me, the people were passionate about the jobs they provide to their community, the “boss man” came out and made sure I was being taken care of and not having to wait to unload, employees were fast, efficient, polite, well groomed, skilled, and gave myself and my co-driver 2 bottles of cold water each when they realized we were from out of town and were just winging it in the desert lol.

Kinda makes me wish I lived nearby just so I could patronize such an awesome business.

John and his crew had the entire floor plan installed a day before moving.

Faster than expected install and the install-quality came out perfect. Highly recommend Alliance. IMO, best home floor installer in Phoenix - hands down.

I hired Alan's Flooring to renovate our bathroom. Alan was a pleasure to work with. He is a perfectionist, who pays close attention to details. He was reasonably priced, clean, had great communication, and did a fantastic job. I have no hesitation recommending him. He went beyond our expectations. Thank you!

Amazing flooring contractor in Phoenix!

They were willing to guide me through all aspects of the install process. The crew is trustworthy and I did leave them alone a couple of days. Highly Recommend.

Their work is fantastic and their business ethics are impeccable! We LOVE our new flooring: both the bamboo wood flooring in most of the house and the carpet in the bedrooms. They'll be doing our kitchen remodel next. Great people to work with, can't say enough wonderful things about them!

No answers to inquiries on OfferUp. No call- no show by Carmen for estimate. No explanation or apology. I declined to reschedule an estimate so cannot vouch for their product or install.

In my search to find wood flooring for my entire home (minus baths and laundry), I went to about 5 or 6 different vendors of many varieties. I went from several upscale locations in the Scottsdale Airpark to wholesalers. I chose European Design for many reasons. First, they had an amazing showroom with many samples. The sample floors they have laid in the store are artistry and immediately gave me a feel of their abilities. The salesperson, Andrea, was by far the most knowledgeable person I had dealt with in the flooring business. Andrea knew the entire inventory and more about the demo and installation process than anyone I had talked to. The patience she showed in sending sample after sample home with me was amazing. Also, once I had narrowed my choice down, European Design ordered me a carton of the floor and the owner, Marin, brought it to my home to insure I would be happy with it. The pricing of their floors was extremely competitive especially considering what is included at no charge (moving large furniture, carpet removal, placing felt pads under furniture). I felt I got a bargain. They do not contract out the demo and installation. They are family owned and operated. The work crew was very efficient, hard working, talented and especially neat. The owner came every day to check on the progress and insure I was pleased with the installation. I am very fussy and detail orientated and they did not let me down. Overall, it was a huge undertaking and if I did in again in another home, I would only consider European Design.

If I could rate a zero, I would. The first contact with Andy (owner/operator) in his store was great. But then something changed and the owner became a nightmare. He talks WAY too much and it's very difficult to get him to answer the specific question you ask. He never called us back when he said he would and we always had to be the ones to initiate a conversation. He was unbelievably slow with everything and took us calling multiple times and going back into the store again to get any movement. He finally came to our house to price it up and when he told us the price of the flooring, we were happy with it. A couple weeks later, the price was suddenly about $5,000 higher than the original price he gave us. When I pressed him on why, he gave many excuses like there were a couple more stairs he forgot to add in plus removing the floorboards etc, none of which would explain the $5k jump in price. I kept trying to get to the bottom of it with him on the phone when Andy suddenly yelled, take your business somewhere else, don't come back! and hung up the phone. Really unprofessional company! Luckily the owner was so slow with everything, that we didn't start the project with him and are now going with the much better/cheaper/more professional Flooring Express.

They have done many jobs over the years for me and my family! They are awesome to work with!!

Tony and his team did our first floor tile and we are so impressed! Working with him was great, he was easy to communicate with, quick response to any questions we had. He took extra care to protect kitchen island and cabinets. We are so happy with our new floor and would highly recommend Footprints Floors. Thanks Tony!

Had different typed, which a lot of them don't.

This is the worst company I have ever come across they put no pride in there work they have no respect left me with a huge mess every single night after they left please go somewhere else and save your money cause you will be waisting it if you go with these clowns