Best Repairs And Maintenance in Phoenix AZ

On another longtime customer's recommendation, we used Arizona Floors for the travertine flooring and granite counter tops for our remodel. Nicole was the designer, and she was EXTREMELY helpful. Communication & availability of staff was excellent. Nicole's skill and knowledge was amazing. She knows her stuff, and it helped in countless ways. She worked closely with the supplier of the granite slabs, taking exact measurements of the slabs themselves and crafting a layout for our kitchen that optimized the stone. That way, we only had to purchase two slabs, instead of three, saving us hundreds of dollars. Installation of both floor & counter top was PERFECT. I used to work for a floor covering company, so my standards and expectations were high, but Arizona Floors did not fail. I highly recommend the company to anyone.

John and his crew had the entire floor plan installed a day before moving.

Faster than expected install and the install-quality came out perfect. Highly recommend Alliance. IMO, best home floor installer in Phoenix - hands down.

These guys showed up on time and they were very polite. It was a good choice going with Alan's Flooring. Loved the instalers so nice thank you for great product and excellent customer service and my tiles look great.

Our friends recommended European Design Flooring because their wood floor refinishing project came out great. We decided to give them a try to get a small bedroom redone and ended up doing the entire house. Their prices were absolutely great, and their staff is super friendly. The project came out great and our home is looking really, really nice again! If you need a great team to do install hardwood flooring right the first time, get these guys!

They have done many jobs over the years for me and my family! They are awesome to work with!!

Cleaned tile and resealed the grout. Awesome job and floor still clean after almost a year.

Billy was very professional and knowledgeable. It was a minor consultation to see what needed to be done to our floors. He not only suggested what needed to be done, but fixed it in a very short time. It looks great.

Very good work excellent customer service quality top notch

They installed laminate flooring throughout the house. Did an excellent job, showed up when they promised they would, and cleaned up after the work. Everybody was courteous and pleasant to deal with. Great company.

I was shopping around for garage coatings when I called Eric with First Class Coatings. He educated me on the technologies and methods to help me pick the best value for my garage considering my active use of the garage working on three old jeeps (swapping differentials, motors, installing lifts, welding, you name it). He provided pros & cons with prices which helped me decide on the option for me; and guess what, it was not the most expensive. His pricing is very competitive and he immediately fit me into his schedule to accommodate my move (new home). The final product looks fantastic! Great quality and workmanship, great service and follow-through.

Thank you Eric! I will enjoy the new floor for years to come.

I recently used the flooring service and was extremely impressed with the quality of their work. The team was professional, knowledgeable, and went above and beyond to make sure I was happy with the final product. The installation process was quick and seamless, and the end result was exactly what I was hoping for. I highly recommend this flooring service to anyone looking for exceptional quality and customer service.

Excellent work and pleasure to do business with did a few of my floors never disappointed I would recommend him to anyone!

We asked Edgar to demo tile flooring and replace with concrete overlay before moving into our newly purchased home. Only a three week window was available and he and his team realy worked hard to get the job done for us. Extremely responsive, professional and caring to our needs.
They then did a great job on recoating the pool deck and yet another team ( Eric and Fransisco) tiled two showers and they came out absolutely beautiful!
Thank you so much for all you did and for a most pleasant experience. We already have two more projects lined up and are looking forward to the results! We would highly recommend Sun Valley Flooring Specialists to anyone for a variety of projects.
Thank you again Edgar and your teams for helping us to make our house into a home.

Had different typed, which a lot of them don't.

I used Desert Coatings (DC) to do painted concrete flooring throughout our house back in August or September of 2017. The flooring consisted of a total of approximately 1,700 square feet of flooring. The house that this work was done at was a vacation house at the time, so I wasn’t there to supervise the work when it was done. Other work was being done at the house by another contractor at the same time. Overall, the final finished floor was okay, but there were some things I wasn’t happy about.

During their install process I received a call from my general contractor that the flooring installers had gotten cement material all over the newly painted doors and baseboards. I called DC and they gave me a $700 credit to have the doors and baseboards fixed and repainted. After the flooring job was done, I came out to the house and discovered that the workers had spilled concrete in various spots on my newly painted patio cool deck. I was able to power wash some of it away, but some still remains to this day.

In a bedroom some tile had to be removed and DC had to use a self-leveling concrete to even out the floor, as well as raise a portion to make it level with the rest of the room. When I was able to come out and look at the flooring, I noticed that this area was very wavy and had bumps in some spots. I called DC and they came out and applied another coat, which improved it, but the finish still wasn’t smooth flat in the end.

In the living room they had to fill the entire room with about 2-3 inches of concrete to fill the void left by removing the existing wood underlayment that was previously used to build up the floor. Where this new poured concrete met the existing concrete, a crack developed about 6-12 months later, which caused the paint to chip away. There were a couple other cracks that developed too. I called DC and they sent someone out to fix it. The repair consisted of them applying more paint over the cracked area. The repair ended up not being flush with the rest of the finish, and the color did not match the rest of the flooring. This crack is in a prominently noticeable area of the house too.

Fast forward to 2020-2021, the crack reappeared and the paint began to crack and chip away again. I didn’t call DC right away because I still was not living in the house full time yet. After moving in full time, the chipping away became worse from walking over the area. I called DC twice in August 2022 (8/25 & 8/29), both times reaching an answering service. They said they would pass the message along and someone would call me by the next day. No one called me back. After the second call I decided to start emailing them (9/1/22). The first email response I got was that Tom Allen (the owner) was out of state that week, so I waited about two weeks and emailed them again (9/14). I received an email back (9/16) stating that they were on vacation and would call me back when they returned. I waited a month and did not receive a response, so I emailed again (10/17/22) and received no response. I emailed a final time (10/27/22) and again no response.

In addition to the above there are a few spots here and there that I wasn’t happy with – under the kitchen island (uneven finish and sheen), a few wavy uneven spots here and there throughout the house. I didn’t write a review at the time, because I just figured I’d live with it as is, but now that I can’t get a response from them, or have them come out to do the repair, I’m writing a response now.

I do not recommend and would not use Desert Coatings again (I felt this way before the lack of response, but even more so now), especially if you’re looking for a high-end finish. I have since read other reviews where they do not respond to follow up calls for repairs when needed.