Best Natural Stone Replacement in Phoenix AZ

In my opinion the word crooks is the best way to describe them. They reported my initial review to Google which was completely honest and had it removed. This is in violation of the consumer fair review act which I've reported to the FTC.

Too much to list here but ill share a few items. They fraudulently charged me over $3,000 for glue(which during a repair of their original work I discovered they never uses) and refused to return it until I got an attorney involved and complained to the ROC. Then they eventually agreed to return it if I remove my review. Now they're ignoring my requests again for the refund so I have no choice but to pursue legal action.

They've incorrectly installed the floors by using shortcuts which causes the floors to pop up. It's been a nightmare as this is my only home and with each screw up I need to uproot my life.

They also removed a material called gypcrete without my authorization. I was led to believe they would be adding gypcrete to replace it but found out they used a cheaper material without telling me. Gypcrete is required by my HOA and now I'm I'm violation of HOA bylaws and CC&Rs.

They've damaged the common areas to the point my HOA sent me a large bill to clean up their mess.

Briana the project manager just makes excuses and has limited willingness or ability to help. All she does is text and when I try to call immediately hangs up and claims to be on a conference call. Hasn't called back despite trying to speak with her for months.

She ignores anything that you say that she doesn't want to address. I've asked for her supervisors contact and she just ignores the requests. Continuously making mistakes and not following manufacturer guidelines

Also caught her contractor stealing cash from my drawer and unplugging my security camera after realizing he was being recorded.

Wouldn't wish this experience in my worst enemy

Rachel is very down to Earth, honest and professional. Communication was excellent. I had Urban Customs install flooring I'd already purchased. I would have to say the installers on my job were experienced, detail oriented perfectionists. Their work is exceptional. Thank you Alex!

Andy is great to work with.

Amazing experience and results!

Timing was crucial for my Vinyl Project. Home Solutionz - Laveen's made it happen and it arrived two days early, the installers were on time, and they were highly professional and efficient. I wish all my professional projects were this easy.

All I have to say is that my design consultant Dan Zmich was and IS awesome. Got bids from 4 different companies to have my carpet ripped out and tiles installed; Dan won my business. He was super prompt with my questions and requests for info and samples. He hustled quickly and made me feel like a top priority. Also, I referred him to my parents and they are getting work done through him, too. Floors are done and look awesome and already getting compliments.

They were excellent did the job last minute for me! The tiles are amazing and crew was great!!! I will be using them again!!!

Fantastic and efficient. The install was smooth. From start to finish in ONE week! Great experience! Highly recommend!