Best More Residential Services in Phoenix AZ

Family owned and very helpfulfor your flooring and remodeling needs.

Worked with Robert he showed the options available and we picked a dark one. For which he said there is no stock available .

We asked for a Monday schedule, he was rude and said to look around for any other.

Before the cleaning day asked to confirm the time , he said the cleaning guys come at 1 1 PM. Waited till 2:15 and called he never answered, after 4-5 calls he said they are running lay will be in by 3:30.

The cleaning guys reached at 4:15 finally.

Asked them if they can replace the small wooden pieces to fix the carpet for which they said they going to charge extra and Extra for pest control .

We ended up staying out till 8 PM night.

Worst service and they just making money.

We were very pleased with this business! They are reasonably priced and always available when you need to talk. They let you know when they are arriving and when they leave. Great attention to detail! Would highly recommend!

OMG. The service we received was truly amazing.After multiple people from other companies either didn't call back or flaked out on a tough job, Jason from AZ Floor King really came through. He was in constant contact. He was on-time. And he had a can-do professional attitude. In other words, he focused on wanting to solve our problem. He didn't give up and he worked incredibly hard to come up with creative solutions until the job was done right.

Incredibly disappointed and frustrated with my experience with Porter.

I placed an order for a mantle I was told would be 13 weeks out just before closing on a Saturday, and attempted to cancel the order the following Monday after finding a more reasonably priced option that would deliver in 4 weeks.

I was then told deposits, which was 50% of the total, were non-refundable, which was not communicated during the buying process. Porter then pointed to the invoice, drawing, and receipt, which has the disclaimer in approximately 5 point font buried in a 240 word paragraph, and was signed by me in an approximately 60 second time span on Saturday when the salesperson asked me to sign here, here, and here.

After disputing the charge, but still being required to pay based on the signed invoice, I requested that Porter donate the deposit to charity, since the only other option was a store credit.

At this point, I have not received any proof a charitable donation has been made, nor have I received a credit, and it has been 5 weeks since my donation request.

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In response to Porter Barn Wood Owner, 9/4/21, 8:30 pm:

I am not disagreeing with any point you have made, especially since you have almost reiterated verbatim what I originally posted.

If I had been told verbally there was a non-refundable deposit policy, you would not have heard anything from me. The fact is, you currently have over $500 from me that was provided as a deposit, and I have received nothing from it. Simply provide me a receipt that you made a charitable donation. I do not see how that is an unreasonable request.

I am sure you understand that I do not want you to benefit monetarily based on my experience with your company. I think we can both feel good about helping out a worthy cause.

Matthew

Divine Installations is a great company to have for any flooring needs. I used them for laminate floor throughout me house. And when it came time, they did the baseboards too. Very friendly and professional. Courteous and clean.

I had submitted an inquiry online because I am interested in replacing the flooring in my home and have no idea what the cost is, not even generally. It was my hope to have someone give me a ballpark and then come to my home for a quote. Tom Alan responded and left a voicemail. When I called him back he was unprofessional and dismissive and - it seemed - bothered by the call. First impression is critical for any business. Lost sale.